Mensagem informativa

Hotel Novotel Basel City 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 4.309 comentários

+ 17 Serviços

Extras do hotel

  • Transporte público gratuito durante toda a hospedagem, também no dia do check-out

  • Até 2 crianças com menos de 16 anos ficam no quarto dos pais gratuitamente

  • WIFI de alta velocidade grátis, sala de fitness 24/7 e garrafa de água diária no quarto

  • 7 salas de conferências com ar condicionado e luz natural e WIFI de alta velocidade

  • Garagem de estacionamento com terminal de recarga EV e acesso direto ao hotel por elevador.

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Novotel Basel City

Grosspeterstrasse 12
4052 basel
switzerland

Tel: +41613066868

Fax: (+41)61/3066869

Check-in a partir das 15h00

Check out até as 12h00

  • De avião

    BASEL MULHOUSE EUROAIRPORT A 10 km / 6 milhas

  • De trem

    BASEL A 0,8 km / 0,5 milhas

GPS:47.545049, 7.599613

Serviços de hotéis

GOURMETBAR

Delícias internacionais e regionais estão esperando por você nesse bar moderno, mas aconchegante, em combinação com cantos de leitura no lounge e espaços de trabalho.

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Bar
  • Salas de reunião
Serviço de buffet
  • Um Restaurante
  • Um Bar
Reuniões/Eventos
  • 5 Salas de reunião
  • Centro de negócios
    • Centro comercial com autoatendimento
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 145 quartos
    • 5 quartos para pessoas com mobilidade reduzida
    • Sem quarto para famílias
    • Sem quarto comunicante
    • 145 quartos para não fumadores
    • 5 pisos
  • Idiomas falados no hotel
    • Alemão
    • Árabe
    • Francês
    • Inglês
  • Serviços de lavanderia/manobrista
    • Lavagem a seco / Ferro de passar
  • Wi-Fi
    • WIFI de alta velocidade
    • WIFI nas áreas comuns
    • WIFI no hotel
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% para não fumantes
  • Instalações para check-in e check-out
    • Check-out tardio
    • Check-out expresso
    • Check-in expresso
  • Equipamentos de mesa disponíveis
    • Máquina de engraxar sapatos
  • Ferro
    • Ferro de passar na recepção
Acesso à acomodação
  • Novotel, public indoor parking Custo adicional
    • No local
    • 73 vagas de estacionamento
    • Privado
    • Unidades de recarga para carro elétrico 3,7 kVA
    • Estacionamento aberto 24/7
Família
  • Serviços para crianças
    • Canais de TV de desenhos infantis

Nossas acomodações

Os modernos e espaçosos quartos do Novotel podem se adaptar às suas necessidades individuais.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 7

  • Tamanho máximo: 192

  • Capacidade máxima: 200 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Novotel Basel City

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.5/5

4.309 comentários

Classificação no TripAdvisor 4.5/5

610 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Nice hotel, nice stay

Classificação TripAdvisor 4.0/5

marcgJ3313TT 27/09/2021 Avaliação certificada TripAdvisor

We had a nice, relaxed stay. Service was quite allright, rooms and amenities absolutely satisfactory. Breakfast buffet was spotless. There is only one way to pull over at the hotel, so beware if you come from the other side of the street.

Excellent hotel with great value for money

Classificação TripAdvisor 5.0/5

MarkoCvetkovic Family - 16/08/2021 Avaliação certificada TripAdvisor

We stayed in this hotel for the second time and there were no surprises - it was as good as the first time. Very high level of service and professionalism, extremely clean and well organized. Also there is a fantastic buffet breakfast, which is a bit expensive, but the children get it for free, so it's fine in total. Hotel has an underground parking (26 CHF per night). It is a 10-min walk to the center, but if you prefer not to, the hotel conveniently offers free public transport tickets. This is an ideal overnight stop if you travel from the Netherlands of north of Germany to Italy, or back. But also an excellent option for visiting the city of Basel itself.

Nice stay

Classificação TripAdvisor 4.0/5

FamLIBXL Family - 08/01/2020 Avaliação certificada TripAdvisor

Clean and comfortable (noise and bedding) room, very close to motorway, good breakfast (though we would have appreciated more on the sweet side). Secured parking is very convenient though a bit too expensive (26 CHF)

Dear FamLIBXL Thank you for taking the time to share your feedback with us. Indeed, our parking is not free of charge. The price of CHF 26.00 is compared to the prices in the city normal. We hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

A good return to this hotel, if a bit hot.

Classificação TripAdvisor 4.0/5

JoeFromUtrecht Family - 01/01/2020 Avaliação certificada TripAdvisor

We’ve stayed in this hotel before and it didn’t disappoint! One quibble, we found the temperature in our room 228 was high and the adjustment to a lower temp did not seem to be effectice. The windows could not be opened either. So we slept in a room that was too hot for our taste. That said: service was friendly, breakfast great and the complimentary Basel Card is also very nice. We’ll return.

Dear JoeFromUtrecht Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

This hotel is all about location, comfort, and good service!

Classificação TripAdvisor 5.0/5

annarL3834CN Couples - 30/12/2019 Avaliação certificada TripAdvisor

We ended up in the room for handicapped people. Nonetheless, the room was still very spacious as was the washroom with the walk in shower. The double bed is a large double bed as well. Very basic room with basic comforts. Cleaning staff did an excellent job and was prompt. Very friendly reception staff and willing to assist and help with a smile. Breakfast buffet spread of hot and cold foods offered a wide variety of choices every morning. We ate dinner at the hotel on Xmas Eve: very tasty and lovely meal for the occasion. Hotel is a 15-17 min. Walk to the train station. Hotel offered city transportation pass for trams and busses to and from the city centre. This is a "plus" for tourists who wanted to visit the Xmas markets and do some shopping. Definitely recommend this hotel.

Dear AnnarL3834CN We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Great hotel with first-class service

Classificação TripAdvisor 5.0/5

markofiedler Business - 18/12/2019 Avaliação certificada TripAdvisor

In this hotel you always feel welcome and privileged. The rooms are spacious and invitingly furnished. The breakfast buffet leaves nothing to be desired and the bar also offers a large selection of different drinks.

Dear Mr. Fiedler Thank you very much for taking the time to share your great feedback. It is always a pleasure, to welcome you so many times. Feedback like yours, are motivating our team more and more, to serve a super service. We wish you and your family merry Christmas and a happy new year! Looking forward for your next reservation in January 2020. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

one night experience

Classificação TripAdvisor 5.0/5

alexanderturner2019 Business - 15/12/2019 Avaliação certificada TripAdvisor

Very pleasant room and totally quiet ... always again. I enjoyed the stay and the stuff ist very helfful. the included breakfast is rich and very tasty. The location is not in the center of Basel, but the included ticket for two days for the public transport is a great plus.

Dear Mr. Turner, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Enjoyable 5 nights stay in Novotel Basel

Classificação TripAdvisor 4.0/5

Marié D Couples - 02/11/2019 Avaliação certificada TripAdvisor

Very good hotel close to the city centers. Good breakfast and good food in the restaurant. We were on an opera tour in Italy and Switzerland and Novotel Basel was a good choise to stay in the Switzerland part of our tour.

Dear Marie D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

A good place from which to explore Basel

Classificação TripAdvisor 4.0/5

bmkay Family - 14/10/2019 Avaliação certificada TripAdvisor

Our stay was very pleasant in our executive rooms with all the amenities: bathrobe and slippers, Nespresso machine, lovely bathroom amenities, a shower and a bathtub and a very good breakfast buffet. The only drawback was the fact that the safe was not operational and despite asking twice to have it looked at, it did not happen.

Dear bmkay Thank you for taking the time to share your feedback. We are very sorry, that nobody was in your room during your stay to open the safe, we will discus this with our team and train them to do this straight. We are happy, that you enjoyed the benefits of our executive rooms. We hope to welcome you back to our hotel very soon! Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Weekend in Basel

Classificação TripAdvisor 5.0/5

Hargood5 Family - 26/09/2019 Avaliação certificada TripAdvisor

A wonderful City, old and new. Excellent transport system, clean, efficient, and many trams available. Friendly people. Definately recommend a one hour tour on an old fashion Tram. Lasts one hour and guide was very informative.

Dear Hargood Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

The benchmark for all other Novotels

Classificação TripAdvisor 5.0/5

IanMP Couples - 19/09/2019 Avaliação certificada TripAdvisor

From the moment we arrived we were treated to the best service of any of the many many hotels we have stayed in around the world. From the chilled citrus infused iced water in the foyer to the friendly staff at the front counter and in the bar and restaurant their attention was second to none. The only thing we would like to see changed is the dreaded paper cups in the rooms to drink hot tea and coffee from and the lack of normal black tea available. As we drink 2-4 cups a day they were insufficient and unsafe to use without doubling them up to hold hot drinks. Then we had to wash them out for the next drink. Just one cost cutting measure too far for us but overall the room was great and the bed very comfortable.

Dear IanMP We very much appreciate your comments regarding your stay at the Novotel Basel City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Every Year

Classificação TripAdvisor 5.0/5

AmilcareS10 Couples - 16/09/2019 Avaliação certificada TripAdvisor

This is the 3th year that we spent some days in Basel in September. Always we fill good in this hotel: all went well. I want to thank people at receprion for the courtesy and availability. Surely we will be back next year Thanks again Amilcare and Claudia

Dear Amilcare and Claudia Thank you for the great review of our hotel and all you nice and kind words about our staff. we will forward your feedback to our staff, to motivate them to do their best every single day. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Very nice stay

Classificação TripAdvisor 5.0/5

ElsI_30 Family - 08/08/2019 Avaliação certificada TripAdvisor

This was our second visit to this hotel. The room was spacious with a comfortable bed and lovely shower. The generous breakfast was very nice. The booking included a ticket for the tram to visit the city (tram stop just in front of the hotel). Friendly staff.

Dear Els I. Thank you very much for taking the time to share your nice feedback with us. We are very happy. that everythiung went so well during your stay with us. We really hope to welcome you back again very soon! Kind regards Billal Al Kahlout Front Office Manager Novotel Basel City

Nice hotel

Classificação TripAdvisor 5.0/5

mmatimaitis Solo travel - 17/07/2019 Avaliação certificada TripAdvisor

Pros: Location - really close to multiple tram stops, you can reach the city center just in few minutes. Rooms - spacious and really clean. My advise: if possible take a room with an outside view. I was living on the 5th floor and had a really nice view. Breakfast - standard breakfast buffet which is alright for a 4* hotel. Cons: Food in the restaurant downstairs was quite poor, go out and enjoy food somewhere else in Basel.

Dear Mmatimaitis Thank you for taking the time to share your experience with us. We are sorry, that the food in the restaurant wasn `t yours and you needed to outside. But luckily, the BaselCards which is handed out on check in allows you to use public transportation free of charge in the city. We hope to welcome you back very soon! Best regards Billal Al Kahlout Front Office Manager Novotel Basel City

Perfect hotel for our short trip

Classificação TripAdvisor 5.0/5

Salma_Sch Family - 11/06/2019 Avaliação certificada TripAdvisor

We were staying in Novotel Basel for only one night. The room was nice with a good view and its located near the tram station. The reception was very kind. And the breakfast buffet was outstanding, many choices, various kind of meal. One of the best breakfast we had at accor hotels!

Dear Salma_Sch Thank you for taking the time to share this great feedback with us. We are very proud of our big breakfast buffet, everything what you want is there. So the day started perfectly for you. We hope to welcome you back very soon! Best regards Billal Al Kahlout Front Office Manager Novotel Basel City

good pirce for good quality

Classificação TripAdvisor 5.0/5

Roving41127405106 Family - 04/06/2019 Avaliação certificada TripAdvisor

this hotel is clean, good service, good quality and affordable price. For family children (<16 years old) get breakfast for free. hotel location is a bit outside of downtown center but very convenient with tram.

Dear Roving41127405106, Thank you very much for your excellent review and generous rating (five of five). I is always a pleasure to receive positive feedback, especially if it`s one like yours. Thanks also for your note referring the children. We very much appreciate it that you like our Family Policy which allows parents to occupy up to two children (under 16 years) free of charge in the rooms and also the same for breakfast. It is true, the hotel isn`t located directly at the old city. That is why we are so glad to provide the Basel Card (free public transport tickets) which allows our guest to use Bus and Tram free of charge for their entire stay. Within 3 stops you could reach the old city by tram line number 15 what is certainly very convenient. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

A great stay

Classificação TripAdvisor 5.0/5

Trek34010692738 Family - 30/04/2019 Avaliação certificada TripAdvisor

Stayed for 3 nights Novotel Basel City and had a brilliant time. The Hotel was absolutely spotless, the breakfast and service was amazing. The Basel card allowed me and my family to travel around the whole of Basel with ease experiencing things we would have otherwise not seen. Very good location and right next to a tram stop.

Dear guest Thank you for taking the time to share your experience with us! We are very glad about all your nice words. We will share this review with our staff to motivate them to to their best every single day. Indeed the BaselCard is a super possibility of the city to travel for free and to have a big discount in all museums here in Basel. We hope to welcome you back very soon! Best regards Billal Al Kahlout Front Office Manager Novotel Basel City

Excellent

Classificação TripAdvisor 5.0/5

Mhun1970 Family - 23/04/2019 Avaliação certificada TripAdvisor

A very nice hotel with good service. Excellent food, friendly staff, great location. We always choose this hotel because of the quality of services and the friendly and professional staff at the reception desk.

Dear Guest Thank you very much for taking the time to share your experience with us. We are very happy about all your word and your valued rating for our hotel. We hope to welcome you back very soon! Best regards Billal Al Kahlout

Good location

Classificação TripAdvisor 4.0/5

NorthStar10415814577 Business - 06/04/2019 Avaliação certificada TripAdvisor

10 minutes walk from main train station.Tram (which is free with your hotel reservation) is in front of the door.Easy access to everything. Quick check in and automatic checkout with invoice by email. Will stay again there.

Dear NorthStar10415814577, Thanks for you booking at Novotel Basel City and your appreciated stay with us. We thank your very much for your review and your kind rating. Indeed, your hotel booking confirmation entitles you to use the public transport free of charge for the arrival to the hotel in Basel City. We would be very grateful to welcome you again soon at our hotel. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

Overall satisfied but few improvements could take place

Classificação TripAdvisor 4.0/5

LefebvreE1 Family - 05/03/2019 Avaliação certificada TripAdvisor

We enjoyed our stay especially the "welcome atmosphere" with the staff. The room was of good standard but the temperature of the room was way too high and for strange reasons we were not able to reduce it. The restaurant was average.

Dear LefebvreE1, Thank you very much for your stay with us and your review. We are glad that you in enjoyed your stay with us. Referring to you notes of the temperatures in the room, we would like to let you know that we have changed the A-C system from cooling to heating according to the winter season and low temperatures outside. We hope to welcome you very soon again and would appreciate if you will make a even better experience as this time. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City

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