Service was good. Price quality was good. Desk was very friendly. Rooms were very clean. Maybe it is time to have a better matras for a better sleep. `thanks for the chocolates. It was very hot in Basel so we were happy that we had an airconditioning.

I loved the apartment-style hotel room, but found it a little bit sad that some "essentials" like for example basic spices, weren't available. I do realize that those weren't included, but it would have been nice to have some salt and pepper at hand... For a short stay I wouldn't want to buy stuff like this. Also, there were some small things that were kinda "broken", but could be placed back in place (and have been before I arrived). The most annoying thing in the room was the tiny knob for the fridge, which made it impossible to open it quickly and easily... But all in all, everything needed was there, it was clean, the staff friendly and the size of the room was very nice.

wrong bed, no shampoo and gel, wire outside the wall The service really need to be improved for the receptionist, to be at duty when guests are waiting in the hall rather than smoke outside or chatting with her own friends

First time to join the adagio hotel concept, I am excited about that Concept, as the atmosphere, service and Rooms are excellent. Nothing to is missing, you feel like at home even if you are far away from it. Go and see!

We loved that the room was self-contained because it is so expensive to eat out anywhere in Switzerland. There were grocery stores nearby and bakeries which were great for a coffee and swiss pastries. It was in a great location - an easy walk to the Old Town. Even though it wasn't close to the Railway Station, it was only a tram ride away. The trams are right outside the train station and the lovely lady at the Tourist Information Centre was able to tell us which tram to take - it ended up being a very easy process. Our check-in at the Hotel was very friendly and welcoming.

check-in excellent; room very clean and quiet. Do not hear people in corridor; elevator - and my room was right next to it - or people taking showers. The hotel is in center and with easy access to public transport. There is a ticket to allow free rides on public transport in the city in all hotels. Makes it all very convenient.

Very well located. Very helpful and nice staff. Large, clean rooms. Quiet and peaceful neighbourhood. Well connected to all forms of public transport. Nice and comfortable lobby area. Warm and welcoming staff.

The block of apartments is well located a 5 minute walk from various tram stops and ten minute walk from the Rhine. Close to many beauty shops, a Co op, cafes and restaurants. Two minutes to the Messe. Good room size, a kitchenette plus iron board and hoover. Good choice at breakfast. Very clean. Choice of housekeeping. Found bed a bit hard. Loved the style of the room.

Apart from the WIFI speed(which is appalling), I really cannot fault this. The room/studio had a kitchen equipped with hob, fridge freezer, dishwasher, microwave, coffee machine and cutlery. The bed could be made more comfortable but I'm just being picky. The room was large, bright and warm, with ample wardrobes, dining and study table, smart TV, safe. I left the room for about an hour and the staff cleaned it spotless without touching my personal things, Macbook, Ipad etc. The bathroom was bigger than average hotels at this price. One receptionist could have been friendlier but maybe he is grumpy by default. The rest were very courteous. The hotel offered me free public transport tickets throughout the stay which was very helpful. I would recommend this place to everyone, may not be a 5 star, but hardly left me anything to complain.

I would not recommend this hotel, the rooms are dirty, the staff are unhelpful, they have no concept of customer service, the internet service is unreliable and slow, they turn off the hot water in the hotel during the day time, and the management don't care.

The location is great, the room was clean, however the air conditioning is noisy and cannot be switched off. The bathroom includes some strange decisions - no hanger for the hand towel, but a big sink. The other strange thing is that the vacuum cleaner was inside the wardrobe - the only place man can hang shirts. The other wardrobes had hundreds of shelves, that can barely be of use for a couple of days visit.

We stayed here twice in January whilst visiting friends in Basel either end of a ski trip. The Hotel is easily located, has all that a family needs including laundry facilities and provided a quite and comfortable base. Having your own kitchen is a great bonus, particularly when you have kids.

Overall, a good experience. The apparthotel is centrally located, we stayed in a studio for 2 people: everything was very clean and working as expected. We could cook two meals with the small kitchen, fully equipped -- everything was fine.

Pleasantly surprised how busy Basel was. New to the concept of aparthotels, being our first stay in one, only stayed one night so didn't use most of the facilities, can see this concept would be great for a longish mini city break, say 3 to 7 days, as cooking can cut down the food costs, so if we chose to have such a break in the future will actively seek out an Adagio aparthotel

It was first time that I stayed at Adagio hotel and overall I was very satisfied! Location wise it was close to city center, easy to access, room was spacious and clean. It was very good choice and I strongly recommend this hotel!