Aparthotel Adagio Basel City

Classificação clientes Avis (Classificação ALL) 4.4/5 685 comentários

Extras do hotel

  • A 10 minutos a pé das margens do Reno e da cidade velha

  • Sala de fitness e área de negócios

  • Estacionamento subterrâneo próprio

  • The Basel Exhibition and Congress Center is a 2-minute walk away.

  • WLAN com tecnologia de fibra de vidro

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Hotel ALLSAFE. Aprovado

Nossas acomodações

Estúdio

Estúdio para 2 pessoas

  • 2 pessoas
  • 22 / 236 sq ft
  • Roupa de cama 1 x Camas queen size
  • Vistas: Voltado para a cidade ou Voltada para o pátio ou Voltado para o jardim
  • Sala/quarto acessível

Localização do hotel

Aparthotel Adagio Basel City

Hammerstrasse 46, Newcity Suisse Sárl., CHE114.315.143
4058 BASEL
Suíça

GPS:47.561695, 7.597196

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
No local
  • Estacionamento
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Wi-Fi
  • Café da manhã

3 cafés da manhã

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  685 comentários

Classificação no TripAdvisor  4.0/5  434 comentários

Very unreliable, unsafe

Classificação TripAdvisor 1.0/5

DerGauda Couples - Avaliação certificada TripAdvisor

The stay was ok except for that fact that we left our charger for the toothbrush there and it was never returned. We reported it the same day as we had already left Basel when we noticed. We called 10 times in total only to be told a different story everytime. They confirmed us they had found the charger and would return it through Swiss Post to where we live. Its been over 2 months now, just to be told that its been sent 2 weeks ago and this is now a problem of either the Swiss Post (ridicolous!) or that I had given them the wrong address. Fine we called several times to confirm the address. Thats one of the most basic things in Hotellerie, sorry but you need to get that right. If people dont feel at home or safe, then its not a good hote. 1 star for that - and the price goes to the manager who took care of our problem. We wont be coming back.

Zero stars is suitable

Classificação TripAdvisor 1.0/5

CarltonsMom Avaliação certificada TripAdvisor

Let's start with the walk to my room -- filthy, stained, stinky carpet leads me down a long passageway to my room. More like a dungeon really, where the foul odor continues and the fan/vent system is like the roar of a plane (and is not able to be shut off). The room smells of stale cigarette smoke and I immediately inform the desk clerk who takes a sniff and tells me everything is fine (by the way, he is wearing no shoes, very professional). The smell of cigarettes is embedded in the walls and carpet despite it being a "non-smoking room." After 2 hrs I can stand the foul smell no more and arrange to move to another hotel in the morning, cancelling the second day of my stay in this horrid Adagio hotel. I sleep the night on their make-shift bed wearing a surgical mask in an attempt to reduce the odor. By morning, my hair and clothes reek of cigaratte smoke and I depart before 6am to await my more suitable hotel (CLEAN), the Wettstein. And BTW, Hotel Adagio refuses to refund my prepaid stay for the second night telling me I should just switch to another of their amazing rooms. SERIOUSLY? If you like stinky, dirty hotels, Adagio Basel is for you!

Stay that was not or hotel for Europeans.

Classificação TripAdvisor 1.0/5

AndreaF_11 Couples - Avaliação certificada TripAdvisor

I can not tell anything about rooms. I can say location seems great; easy way from train station. But check-in staff was completely unsympathetic. We arrived there to spend a night when waiting to take our flight to Madrid from Mulhouse St Louis airport. We have booked in advance and have received many messages telling us about Covid safe measures. Though been completly vaccinated ( me with AstraZeneca and my husband with Moderna , certificated by USA) we were denied access to the hotel because they could not accept(or read or like) our certificates. I have read all the messages I have received from the hotel and none of them asked about our vaccines or tell us to have a PCR. Maintenant I have read all the news they put on their official page and it says no word about that. But when arriving, they told us we have to obtain a PCR, which would take more than four hours and wait the results without getting to our room. The check-in staff gave us a kind of sermon about rules: of course I can understand them but as they say that it is a non-smoking facility and inform about pets policy, perhaps it would have been better to let us know in advance that the only pass to sleep in the hotel was to be European or have an European Green pass. For us, an experience to forget. We felt rejected.

We are sorry that you felt rejected and that you assessed the situation differently than our Swiss government. We also regret that you could not stay with us, but due to the law, this was not possible due to the lack of border sanitary documents. In order to be able to enter Switzerland (not EU), a valid PCR test is required in addition to the double vaccination. Since you only wanted to sleep one night near the Euroairport to catch a flight the next morning, my receptionist (many thanks to him again for his commitment and support) organized a room for you in a French hotel near the airport. On the one hand the hotel was in France and you didn't have to cross the border to Switzerland, on the other hand it was certainly more price-conscious, which was also your concern. So we also see that in times of the pandemic it is essential not only to read the latest information before a trip, but also to read the latest information again and again, especially on international trips with possible border crossings. Far be it from me to have to point it out. I understand your annoyance to some extent - to pass this annoyance of disinformation on to us is too short-sighted, I think. We hope you were able to catch the flight home and are safe and sound at home.

Not recommandable!!!!

Classificação TripAdvisor 1.0/5

Sherpa45019841501 Couples - Avaliação certificada TripAdvisor

Totally overpaid bad smelling room from the 80' years with folding bed!!!! The room does not even have the charm of a youth hostel. In addition, the sanitary facilities were completely dilapidated. (Drain tight, falling mirror). In the garden in front of the room were permanently smoking guests. Not recommendable.

Dear guest We are sorry to hear that you were disappointed with your stay. Your opinion is very valuable to us as we strive to provide a superior service experience. We will forward you comments to the maintenance to make sure this does not happen in the future. We are sorry to hear that you were a bit disappointed with the style of our rooms. Unfortunately we cannot change this. Once again, we thank you and hope to win back your trust.

The Perfect Place to stay

Classificação TripAdvisor 5.0/5

charlest40 Negócios - Avaliação certificada TripAdvisor

A wonderful property in the center of Basel City. Warm welcome, very nice studio & a very quiet night; I strongly recommend this adress if you stay in Basel. The braekfast is amazing with a complete buffet offer.

Dear Charles, Grüzei and Hello again ,-) thank you very much for your nice review. We appreciate that you like to stay with us and we hope to see you soon again here in Basel or in one of our aparthotels Adagio in Europe.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 375 comentários 9.5/10 Localização
  • 503 comentários 7.5/10 Quarto
  • 376 comentários 9.3/10 Serviço
  • 17 comentários 9.4/10 Wifi
  • 162 comentários 6.7/10 Limpeza
  • 111 comentários 7.5/10 Café da manhã

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