Novotel Rio de Janeiro Barra da Tijuca

Novotel Rio de Janeiro Barra da Tijuca 4 stars

Customer review rating (ALL Rating) 4.3/5 1,606 reviews

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Description

Hotel extras

  • Two children aged 12 or under can stay for free

  • Hold corporate events in our rooms for up to 300 people

  • Kick back and relax by the gym and the outdoor swimming pool

  • 32 minutes by car to the Yellow Line

ALLSAFE approved hotel

Hotel location

Novotel Rio de Janeiro Barra da Tijuca

Av Lucio Costa 5210, Barra Da Tijuca
22630012 RIO DE JANEIRO
Brazil

Telephone +55 21 3504-3000

Fax +55 21 3504-3001

  • TERMINAL ALVORADA:  309 ALVORADA

  • By plane

    GALEAO AIRPORT At 34km / 21.13 miles

  • By plane

    SANTOS DUMONT At 37km / 22.99 miles

  • By train

    RODOVIÁRIA At 35km / 21.75 miles

GPS:-23.009833, -43.350742

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

365

In the 365° Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

Our accommodation(s)

Spacious and contemporary in design, the Novotel room is truly a place for living and can be adapted to suit all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,606 reviews

TripAdvisor Rating  4.0/5  931 reviews

Certificate of excellence 2022

Well located, good stay and opportunity of improvement in the facility

Customer review rating 3.5/5

Marcia M. F. Business - Confirmed reviews ALL

Differently than the last stay that I was in the 6th floor, this time I was at the 10th floor at room 1069 just below the swimming pool. Even without any human activity in the pool the plumbling make noise non-stop 24-7. I strongly recommend a facility improvement probably instaling some anti-noise foam or something like that. Everything else was fantastic. Very nice people and good food. Cheers

Dear Ms. Marcia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Team

Rainy Night No Messenger

Customer review rating 3.0/5

Gunther Business - Confirmed reviews ALL

Nice hotel but .. Just arrived under heavy rain and NO ONE from the hotel help me with my luggage from my car. There were any signs for parking available and I was helped by parking guy that indicated me a trolley to carry my luggage. Also NO ONE informed before that the restaurant was on a large room from the Convention Center, the restaurant was on renovation. No ambience for a breakfast neither dinner. Certainly, deleted the hotel from future stays.

Dear Gunther Wrasse R., Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Barra da Tijuca. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Team

Well located, good room, good service, good Internet, very poor TV.

Customer review rating 4.0/5

Marcus H. D. S. M. Business - Confirmed reviews ALL

Well located, good room, good service, good Internet, very poor TV.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Team

Excellent and very supportive staff!! Great Location!

Customer review rating 4.5/5

Gustavo Business - Confirmed reviews ALL

I want to highlight two of your hotel employs: First and foremost, Glaudia. About two weeks before my arrival, I contacted the hotel and was connected with Glaudia. She was incredible working with me to arrange transportation from the airport including on the day of arrival into the airport sending me pictures of the vehicle and name of the driver who was picking me up. Upon arrival at the hotel, everything was ready for me. In addition, she worked with me to identify options for Covid-19 testing prior to my return to USA. She called several pharmacies to understand the process. I think some of the communication occurred on some of her off days. The second employee I want to highlight is Alec. Glaudia connected me to him and he was great in helping me organize a service to come to the hotel and conduct my Covid-19 test. He followed up with me to ensure everything had gone well. I am pretty sure the follow-up was during his day off. Also, my last night at the hotel, Alec gave us an excellent recommendation for a Brazilian restaurant. In conclusion, I had a very good stay at Novotel Rio specially because of Glaudia and Alec.

Dear Luis Gustavo D., We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Barra da Tijuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Team

Excelent stay, super courteous staff. Well located.

Customer review rating 4.5/5

Fabiana Solo - Confirmed reviews ALL

Loved being there, good bedroom, good location and excelent staff. Only about the food, didn't like it so much, the chicken was so salty.

Dear Ms, Fabiana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Team

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