Customer review rating 4.5/5 10,409 reviews
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Novotel Family - 2 children up to 16 years FREE
KIDS' Space featuring an X-BOX, children's menu and kids club in high season
Free WIFI and rooms for meetings, corporate events and conventions
Rooftop featuring an outdoor pool, bar, steam sauna and fitness center
Oceanfront hotel on Barra da Tijuca Beach, Posto 7
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
Av Lucio Costa 5210
Barra Da Tijuca
rio de janeiro
Contact email :
Check-in from 14h00
Check out up to 12h00
TERMINAL ALVORADA : 309 ALVORADA
GALEAO AIRPORT At 34km / 21.13 miles
SANTOS DUMONT At 37km / 22.99 miles
RODOVIÁRIA At 35km / 21.75 miles
GPS :-23.009833, -43.350742
Spacious and contemporary in design, the Novotel room is truly a place for living and can be adapted to suit all your needs.
Number of meeting rooms: 13
Maximum size: 508 m²
Maximum capacity: 500 people
Maximum banquet capacity: 240 people
100% genuine reviews from our guestsFind out more
Abel G. Couples - 09/01/2021 Confirmed reviews ALL
Buffet réveillon poor nothing special either ambient music and food regarding "price versus quality". Miscommunication between first reception person who told us correctly our check-out date BUT didn't "make our apartment key properly" AND I make myself "up & down" 3 times AND fortunately a different receptionist person "make my apartment key properly" HOWEVER he told incorrect my check-out date. It's okay for me all described situation because I am use to travel a lot BUT it a little bit anoying. Another quick alert is the long time to deliver drink's to the swimming pool, at least 30 minutes AND I am paying an extra value for this 30 minutes delivery SO that's why the second day on swmiming pool I took the lift an get my drinks BUT I paid the extra value for your delivery service. Not good BUT anyway it's life!! Honestly, I didn't feel cleaning on my room, I meaning I feel that was a superficial cleaning BUT because I didn't stay every in the hotel, once again it's okay because it's life!! Meanwhile the ONLY nice THING was the breakfast (not all days) which I enjoy with my girlfriend AND she liked a lot indeed because Novotel have some vegan food. To conclude my expectations are below because I choose Novotel due your international name and because was my first time in Brazil. You need to improve in small details OR this is the way Brazil works for tourism.
Edjalma M. Families - 06/01/2021 Confirmed reviews ALL
Falta de preparo do manobrista
Perfect location and good service
Bruno Couples - 05/01/2021 Confirmed reviews ALL
Perfect location with a great view of the sea. Breakfast and hotel services are good. Staff were always very polite and helpful.
Ricardo L. G. Families - 04/01/2021 Confirmed reviews ALL
We had a great stay with exceptional service and friendliness from the staff, mainly Paulo and Christian.
Yes , very well
Marcelo L. D. S. Friends - 31/12/2020 Confirmed reviews ALL
Rudeness of Security , not well trained and uninformed of Covid rulings Cleanness and housekeeping: Simply Terrible , took me 5 days for the first cleaning service to happen, even though I was told about the 3 day no cleaning rulings and bed sheet changes ( didnt happen) , after complaining a very basic service was provided, however, red to brown questionable marks on the walls next to the bed, and dirty sheets with yellow marks ( you know what happened ) remained ; dirty floor , dirty furniture deplorable quality control of cleanness control , with dripping air conditioner that I had to put towels on the floor to dry the water all over the place, by the way this was already the second room changed. Let's talk food; food services , very unprepared staff serving the patrons, not organized to deal with lines ( giving the impression that were their first job ever ) , I literally just walked cross the street for a fabulous and cordial experience at the Marapendi Hotel . Visiting the Novotel Restaurant ,I felt been in a cheap Motel 6 out of road Hostel with a simplistic breakfast prepared by a granny working out of her retirement. One thing excellent thou, the Lady working at the front bar, extremely polite and seems like she had years within the hotel industry, lovely lady. By the way, internet connection.... Forget it! after changing rooms and even had a visit from the IT person (very cordial) , nothing helped , I needed good connection for my meetings, simply didnt work... and I got tired of complaining ( after all it was already paid ) .
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