Novotel Rio de Janeiro Barra da Tijuca 4 stars

Customer review rating (ALL Rating) 4.2/5 2,121 reviews

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Description

Hotel extras

  • Two children aged 12 or under can stay for free

  • Make the most of free WiFi throughout the hotel!

  • Hold corporate events in our rooms for up to 300 people

  • Kick back and relax by the gym and the outdoor swimming pool

  • 32 minutes by car to the Yellow Line

Our accommodation(s)

Hotel location

Novotel Rio de Janeiro Barra da Tijuca

Av Lucio Costa 5210, Barra Da Tijuca
22630012 RIO DE JANEIRO
Brazil

GPS:-23.0094, -43.35104

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

365

In the 365° Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,121 reviews

TripAdvisor Rating  4.0/5  1,070 reviews

Novotel Never Again

TripAdvisor rating 1.0/5

407deepakb Couples - TripAdvisor review

Never again in this hotel. We knew that Novotel are very average hotels but this one turned out to be a big disaster for us visiting Rio de Janeiro all the way from India. Talking about the location first, this hotel is situated on Barra beach miles away from every tourist attraction of Rio. There is no restaurant or a decent eatery anywhere less than 3Km distance from the hotel. This is quite important as the restaurant in the hotel is almost non-existent. Talking about the hotel, it is below par in every sense of this world. Very ordinary rooms, no water or tea/coffee in the room. How can you you have no water served in the room in such warm weather. The staff are like robots making no eye contact with you ever. The breakfast is awful with no live counter for eggs and horrible coffee machine. Not worth opting for even for free. Wi-Fi sucks. The gym and swimming pool are a joke. All the available space has been conveyed into 230 rooms. Please stay away from this hotel.

Terrible location, average breakfast, no sauna, no good grocery or restaurant at walking distance

TripAdvisor rating 3.0/5

rajasekhri Families - TripAdvisor review

If you visiting Rio for sightseeing, this hotel is a bad choice. We have booked it for 7 nights and regretting it. It is far far away from Any train station or sightseeing area. Even nearest restaurant is 2 kms away. We are taking Uber for everywhere and it costs both time and money. Copacabana is 50 minutes away by UBER They don’t provide as single bottle of drinking water in this sizzling heat. We had to go to a super market 3 kms away to fetch water, fruit etc as nearest grocery store is a rip off. It charges us 3 times more than the supermarket price. Breakfast is average. You don’t get fresh fried or boiled eggs or Omelettes which most hotels of this class provide. Compared to no of guests they have assigned very small area for buffet breakfast. You have to be careful not to bump into each other. Ready made omelette is with ham which we don’t eat. Scrambled eggs are liquidy and badly cooked. So we have not been eating eggs in the breakfast for 2 days. Fruit range is limited. There are no green juices. No seeds or nuts. Staff is like robots and make no eye contact with the guests. We are missing the warmth and hospitality our Asian region ( India, Thailand, Vietnam, Bali ). Rooms are ok. There is gym but no steam sauna. This another downer for this hotel. Location is terrible form the tourist point of view.

Bad breakfast

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

I found a cocroach in my bedroom

Dear Mariela Ilda B., We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Barra da Tijuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronaldo Grapiglia Gerente Geral

Good stay

Customer review rating 4.0/5

Wagner D. S. Business - Confirmed reviews ALL

Good room space, excellent breakfast but the room cleaning must be improved.

Dear Wagner Alexandre S., We very much appreciate your comments regarding your stay at the Novotel Rio de Janeiro Barra da Tijuca. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ronaldo Grapiglia Gerente Geral

Bad service

Customer review rating 1.5/5

Humberto Business - Confirmed reviews ALL

Took 25 minutes wait in line for the check in. Lack of empathy from the reception guy. Usually the service is good at Accor hotels. But not in this Novotel in Rio.

Dear HUMBERTO I., Thank you for taking the time to tell us about your experience at the Novotel Rio de Janeiro Barra da Tijuca. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ronaldo Grapiglia Gerente Geral

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Other web-users rate our hotel

  • 691 reviews 9.3/10 Location
  • 951 reviews 5.7/10 Room
  • 1,198 reviews 6.6/10 Service
  • 27 reviews 7/10 WiFi
  • 674 reviews 8/10 Breakfast
  • 433 reviews 5.4/10 Cleanliness
  • 416 reviews 3.8/10 Comfort
  • 191 reviews 5.3/10 Food

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