Grand Mercure Jinan Sunshine

All hotels in JINAN

Grand Mercure Jinan Sunshine

Customer review rating (ALL Rating) 4.6/5 154 reviews

ALLSAFE approved hotel

See on a map

Description

Hotel extras

  • Located in the western commercial centre of Jinan.

  • Going to Jinan West Railway Station only takes 15 minutes.

  • Offer 333 guestroooms which can overlook the nearby mountain view.

  • 700 m² (7534 sq.ft.) pillar-less Grand Ballroom with state-of-the-art equipment.

  • Complimentary WIFI for unlimited devices throughout the hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Grand Mercure Jinan Sunshine

No 33 Sunshine New Rd, Huaiyin District
250022 JINAN
China

Telephone +86 531 6689 8888

Fax +86 531 6689 8811

Contact email

  • By plane

    JINAN INTL AIRPORT At 45km / 27.96 miles - Shuttle paying

  • By train

    WEST RAILWAY ST At 10km / 6.21 miles

GPS:36.644446, 116.9821

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our guest reviews

Our guest reviews for
Grand Mercure Jinan Sunshine

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  154 reviews

TripAdvisor Rating  4.0/5  103 reviews

all good

Customer review rating 5.0/5

Dere Friends - Confirmed reviews ALL

very nice experience

尊敬的迟钰坤先生： 感谢惠赐有关下榻阳光壹佰雅高美爵酒店的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 刘玉慧 贵宾接待经理

Good stay

Customer review rating 5.0/5

Fuchuan Business - Confirmed reviews ALL

Good stay

尊敬的 付川先生： 感谢惠赐有关下榻济南阳光壹佰雅高美爵酒店 的宝贵意见。听到您对我们工作的肯定，十分开心。 我会将您的意见与我们的团队一起分享。一直以来，我们坚持不懈地提升服务质量，我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验，我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 刘玉慧 贵宾接待经理

good stay.

Customer review rating 5.0/5

Shenggang J. Business - Confirmed reviews ALL

service good.

Dear Mr.j., We very much appreciate your comments regarding your stay at the Grand Mercure Jinan Sunshine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maisie Li Front Office Manager

Fabulous hotel good cost performance

Customer review rating 4.5/5

Bob Couples - Confirmed reviews ALL

Front office service is great and tremendous, 9 in the evening the business center had shut down and I have some document to print urgently, a kind hearted receptionist help me print it free. I really appreciate that. However, the bathtub in the room is not clean enough I can even see the dust in it, the light in room is dark as well. The garage has enough parking lots which is great and convenient but the garbage station just locate next to the elevator in garage, it smells disgusting and I persuade hotel manager to smell it himself. Overall that’s a fabulous stay although it has some details to approve.

Dear Mr. Z., We very much appreciate your comments regarding your stay at the Grand Mercure Jinan Sunshine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For the room cleaning and garage smell problems, I have reported to the related department to follow up. In this morning briefing, our general manager also asked engineering manager to make a exhaust system renovation plan of the underground parking lot. Thank you for your advice, so that we can find out the problems and improve it in time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maisie Li Front Office Manager

Excellent service

TripAdvisor rating 4.0/5

Lee Sian N Business - TripAdvisor review

Nice hotel for its class. Front desk service is very good. Location a bit out to the city centre. Surrounding eatery places is limited, very little choice. I would say it is for business hotel not for leisure.

We very much appreciate your comments regarding your stay at the Grand Mercure Jinan Sunshine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maisie Li Assistant Front Office Manager Grand Mercure Jinan Sunshine

very nice

TripAdvisor rating 5.0/5

d a Business - TripAdvisor review

one of the best hotel experience among chinese hotels. all levels of staff were helpful, nice and polite. very good quality breakfast. fast wifi and ethernet. comment though: bed too soft and room temperature too high.

Dear guest, I am delighted that we have been able to achieve your fullest satisfaction and happiness. Your comment does motivate us to carry on with hotel and our service as well to carry on with the philosophy – The Hotel with the Human Touch! Also Our hotel could provide you two kind of bed mattress, we would offer you the hard bed mattress during your next stay !

nice hotel

TripAdvisor rating 5.0/5

zhangyun1206 Business - TripAdvisor review

This is my second stay in this hotel, everything is fine. Service good, room is a little small but very clean, no smell. Breakfast is good and suitable for western customers. The room charge is reasonable.

Dear Zhangyun1206, Thank you for your approval of our hotel and we are delighted that our hotel are able to achieve your fullest satisfaction and happiness. We look forward to your next stay !

很好的体验

TripAdvisor rating 5.0/5

Yifei D Families - TripAdvisor review

The location is just so so; new hotel, the facilities is so good. And the waiter's attitude is very good, specially in Jinan! The room was comfortable, if a humidifier in winter can be configured for the better, good breakfast, optional room more than the other, good coffee!

Dear Yifei D: We are happy to see that our hotel has been generally achieved your satisfaction! We perpared the humidifier in winter time now and please tell Front desk or any of our staff at your next stay! We sincere looking forward to see you soon! All the best Rene Tobler General Manager Grand Mercure Jinan Sunshine

舒适方便的优质酒店

TripAdvisor rating 5.0/5

roadmap2013 Business - TripAdvisor review

The facilities quite newly & with good service, it's a good hotel in Jinan city, I will always choose in in Jinan city but not enough of breakfast, not too much choice of breakfast too, need to improve it

Dear Roadmap2013: Thank you for your approval of our hotel and we are delighted that our hotel are able to achieve your fullest satisfaction and happiness. We look forward to your next stay ! Rene Tobler General Manager

Awesome hotel in Jinan

TripAdvisor rating 5.0/5

BradyKim Business - TripAdvisor review

This time, it was my first of many business trip to China. I went through Tianjin, Tangshan, Beijing, Xiamen, Hangzou and shanghai. To be honest, one of Accor hotel I stayed in one of above areas dissapointed me for comforts level and food service. I completely enjoyed my stay at Grand Mercure Jinan hotel. Kind staff with service. Affordable room rate with clean environment. This is the hotel I am going to stay again when I come back here! This hotel is definitely my next choice again.

Dear BradyKim, Thank you choosing to stay in the Grand Mercure Jinan Sunshine. From everyone at Grand Mercure Jinan Sunshine we feel particularly delighted and honored about your personal commentary during your recent stay with us and that we did have succeed in meeting your expectations. Your comment does motivate us to carry on with our training programs as well to carry on with the philosophy – The Hotel with the Human Touch! We are looking forward to your next stay and please do contact me - it would be my pleasure to meet you personally. René Tobler General Manager

Assets management problem.

TripAdvisor rating 3.0/5

guillemaux p Families - TripAdvisor review

I book three bedrooms, When I arrive at the first room dedicate to the kids, Half of the lighting was out of order. One maintenance staff came to fix the problem. The same evening, the same problem occur and then the staff came to fix it again. The day after, same story happen again. When I took the second bedroom, there was a problem at the bathroom with the water flow. Two maintenance staffs came to fix the problem, and solve it after one and half hour. I finally got my room freely at 05:00 pm when the checking start at 02:00 pm. Evening the same day, I try to connect my smartphone on the room Wifi, but couldn't get through. I call the reception desk, then one staff came over and quickly acknoledge that he had no clue about this matter and went out. The first morning at the breakfast restaurant, the staff told us that we have right of five breakfasts (we were six persons) when the confirmation of my internet booking (on Accor group website) confirm six breakfasts. We had to talk again and its gave us opportunity to group all our problems. I wish to stay in a hotel and enjoy my time rather than support all these kinds of bothering problem of maintenance and inappropriate service.

Dear guillemaux p， Thank you for choosing to stay in the Grand Mercure Jinan Sunshine and sharing your stay experience with us. First of all, we would like to apologize for the inconvenience and disappointment you experienced during your recent stay. We investigated on the lighting which was indeed out of order reason being the night-light trip This issue is a little bit complicated so it could not be repaired right away. We sincerely appologies for this and fully agree that one should enjoy staying in a hotel and not be bothered with such minor issues. As for the Wi-Fi, We are so sorry that our staff come and did not solve the problems for you, I would talk with the Director of rooms and make sure such thing would be avoided in the future. For the breakfast issue, as we cannot track your stay information and dont know what is going on then, all the reservation from Accor group website would be directly download to our opera system, which is very strange the information have the differences, we would follow on this case. We truly hope that we will be able to accommodate you again in the future despite all the small incident happened during your last stay, we are sure all the bothering problem of maintenance and inappropriate service would be solved, you can judge the changes by yourself. René Tobler General Manager

nice hotel ,

TripAdvisor rating 5.0/5

leefun123 Business - TripAdvisor review

impressive .. nice hotel ,, had so good sleep... AAA+++, it is second time stay in this hotel , good location, easy to access rail way station, for sure will book again in the future, room was so clean. friendly staff,

Dear Leefun123, We are glad to hear you have been in our hotel for the second time already, you enjoyed your stay with us and you would stay in our hotel in the future. Thank you and we are looking forward to welcome you and some of your friends back. René Tobler General Manager

Business trip

TripAdvisor rating 5.0/5

maureenann1 Couples - TripAdvisor review

Have done a lot of traveling stayed in some nice hotels but Jinan sunshine blew me away with how nice our room was, it was outstanding Service, staff, room, food was fantastic Location was for business so never got to appreciate where we stayed as we were only there the one night. If your looking for luxury Jinan Sunshine was PERFECT

Thank you so much ...... Not only for choosing to stay at Grand Mercure Jinan Sunshine, but also for your positive comment! We certainly will share your experience with us among our team members - to further motivate them. We feel especially delighted that our room，hotel service，staff and food have been achieved your fullest satisfaction and that would encourage us to continue carry out our hotel philosophy - Hotel with Human Touch. We do hope to welcoming you back soon here again!

Our most recent 20 reviews

In partnership with TripAdvisor

Our other establishments nearby

All our hotels in JINAN