Grand Mercure Jinan Sunshine

Customer review rating (ALL Rating) 4.6/5 167 reviews

Grand Mercure Jinan Sunshine - Image 1
Grand Mercure Jinan Sunshine - Image 2
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Grand Mercure Jinan Sunshine - Image 4

Description

Hotel extras

  • Located in the western commercial centre of Jinan.

  • Going to Jinan West Railway Station only takes 15 minutes.

  • Offer 329 guestroooms which can overlook the nearby mountain view.

  • 700 m² (7534 sq.ft.) pillar-less Grand Ballroom with state-of-the-art equipment.

  • Complimentary WIFI for unlimited devices throughout the hotel.

Our accommodation(s)

Hotel location

Grand Mercure Jinan Sunshine

No 33 Sunshine New Rd, Huaiyin District
250022 JINAN
China

GPS:36.644446, 116.9821

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  167 reviews

TripAdvisor Rating  4.0/5  106 reviews

Good service but building is ageing

Customer review rating 3.5/5

Cp C. Families - Confirmed reviews ALL

Staff service level was very good. Served fruits to the room. Helpful with our queries. Bar service, breakfast service and cleaning staff are all good. Building is ageing though. Our room was spacious and comfortable. But it has some water stain on false ceiling in the toilet and there was a smell from the toilet. Could be due to the stain or water in the toilet bowl.

Dear guest, I am very sorry that this stay did not bring you a pleasant stay experience, and I would like to express my sincere apologies to you. If you have any problems during your stay, you can contact our duty manager at any time, so that we can timely understand the shortcomings in our work and make timely improvements. Thank you again for your feedback, please rest assured that we value every customer's feedback, and will actively make improvements in the future work, and look forward to having the opportunity to provide you with a good stay experience in the near future.

Good stay

Customer review rating 5.0/5

Songlin H. Solo - Confirmed reviews ALL

Great service ,fine location ,comfort place

We very much appreciate your comments regarding your stay at the Grand Mercure Jinan Sunshine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

GOOD

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Too many people for Breakfast

Dear C. Guo Ping, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely 张雪晴 贵宾接待经理

good stay.

Customer review rating 5.0/5

Shenggang J. Business - Confirmed reviews ALL

Breakfast is good.

Big room with nice view

Customer review rating 4.5/5

Speed L. Business - Confirmed reviews ALL

Staffs are really warm-hearted. Rooms are big and ADD is very nice.

Dear Mr. L., We very much appreciate your comments regarding your stay at the Grand Mercure Jinan Sunshine. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maisie Li Front Office Manager

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Other web-users rate our hotel

  • 426 reviews 9.5/10 Location
  • 733 reviews 8.5/10 Room
  • 884 reviews 9.4/10 Service
  • 376 reviews 9.3/10 Cleanliness
  • 263 reviews 7.8/10 Breakfast
  • 195 reviews 9.1/10 Value
  • 168 reviews 7.2/10 Food
  • 7 reviews 6.7/10 Bar

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