Grand Mercure Jinan Sunshine 5 stars

Customer review rating (ALL Rating) 4.5/5 166 reviews

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Description

Hotel extras

  • Located in the western commercial centre of Jinan.

  • Going to Jinan West Railway Station only takes 15 minutes.

  • Offer 329 guestroooms which can overlook the nearby mountain view.

  • 700 m² (7534 sq.ft.) pillar-less Grand Ballroom with state-of-the-art equipment.

  • Complimentary WIFI for unlimited devices throughout the hotel.

Our accommodation(s)

Hotel location

Grand Mercure Jinan Sunshine

No 33 Sunshine New Rd, Huaiyin District
250022 JINAN
China

GPS:36.644446, 116.9821

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  166 reviews

TripAdvisor Rating  4.3/5  125 reviews

Customer review rating 2.0/5

Neil Z. Business - Confirmed reviews ALL

Great hotel, good breakfast service and food, unfortunately my room air con was stuck on 29C Heat and so was a very uncomfortable night, but loved the hotel and rooms

Dear Neil Z., Thank you for your feedback regarding your recent stay. We are pleased to hear you enjoyed the hotel and breakfast services. However, we regret that the air conditioning in your room did not meet your expectations. Your comments will be reviewed for future improvements. Best regards, 张雪晴 Guest Relations Manager

Customer review rating 5.0/5

Hai X. D. Solo - Confirmed reviews ALL

I received a warm welcome hospitality by the front dest staff, and the café staffs also have a welcome and smile emotion, however some still need to improve that when I contact your service phone, but about half an hour I didn’t received ,just some water,although.This was the second time I arrived your hotel,hope to see you again sometime soon

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.5/5

Xin T. Solo - Confirmed reviews ALL

房间升级,比较安静

敬爱的顾客, 感谢您对我们酒店的精彩评论!我们十分高兴听到您在我们酒店过得愉快,并十分期待您的再次光临。 祝好,

Customer review rating 5.0/5

Hui Z. Families - Confirmed reviews ALL

重新装修了,卫生让人满意。

敬爱的顾客, 感谢您对我们酒店的精彩评论!我们十分高兴听到您在我们酒店过得愉快,并十分期待您的再次光临。 祝好,

Customer review rating 3.0/5

Jia H. N. Friends - Confirmed reviews ALL

前台态度不好不差,说有一份早餐,结果第二天下去发现两个人都可以用餐,希望可以提升话术,避免顾客误解。且没有主动升级房间,如果不问应该没有房型升级。房间较老,卫生一般

尊敬的南先生: 十分感谢您花时间告诉我们有关您在 Grand Mercure Jinan Sunshine 的体验。很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。想向解释您预订的房间为高级大床房,您入住前酒店已给您免费升级为智能豪华大床房,并且提前查房,安排欢迎水果。但很显然我们的服务仍然存在缺失,且不能使您满意。如果您愿意给我们一个机会来赢回您的信任,我可以向您保证我们将会尽全力让您获得最佳的酒店住宿体验,并使您再次喜欢我们的酒店。

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Other web-users rate our hotel

  • 405 reviews 9.3/10 Location
  • 916 reviews 8.6/10 Room
  • 1,099 reviews 9.2/10 Service
  • 5 reviews 0/10 WiFi
  • 462 reviews 9.2/10 Cleanliness
  • 394 reviews 8.7/10 Breakfast
  • 183 reviews 8.1/10 Food
  • 12 reviews 6.7/10 Wellness Area

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