Grand Mercure Phuket Patong 5 stars

Customer review rating (ALL Rating) 4.6/5 1,097 reviews

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Description

Hotel extras

  • Only property where offers Pool Villa experience in Patong!

  • Blissful mind and joyful body at award-winning Ryn Spa

  • Creative themed meetings in various venues provide

  • Spoil your kids with kids meals, fun activities and more

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

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Hotel location

Grand Mercure Phuket Patong

1 Soi Rat U Thit 200 Pi 2, Patong, Kathu
83150 Phuket
Thailand

GPS:7.888059, 98.29618

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

BUBBLES

The restaurant serves a wide breakfast (from 06:30 to 10:30) which includes freshly brewed coffee and homemade bakeries. It has an a la carte menu which includes authentic Thai, European and Asian cuisine, such as homemade pastas and Chinese noodles.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,097 reviews

TripAdvisor Rating  4.5/5  3,573 reviews

Certificate of excellence 2024

Some walking to beach and Junceylon, but great hotel

TripAdvisor rating 5.0/5

Lilian L Families - TripAdvisor review

Hotel location is close to a food street, around 10 to 15 minutes walk to Junceylon. Patong Beach is also around 10 to 15 mins walking. (If you are not a fan of beach sports like motor riding, Karan and kata beach is much better) Room is clean and the swimming pool is good. Some rooms are directly connected to swimming pools. The service is good and the staff is friendly. One little downside is the kids corner is very small, but it's enough for young kids. There is laundry right outside of the hotel and the price is standard across the island. There is also taxi service provided there. The price is reasonable and the service is very good.

Fantastic stay with a little improvement needed

TripAdvisor rating 5.0/5

guanhaochan Couples - TripAdvisor review

Overall, we had a very good experience at the Grand Mercure Phuket Patong and highly recommend it for couples planning a honeymoon trip. However, identified a few areas for improvement: 1. The room lighting could be brighter; even with all the lights turned on, it still felt a bit dim. 2. The hot/cold shower control was difficult to adjust, making it hard to find the right water temperature. Once these areas rectified, it will be so good and enjoyable!

A Great Blend of Luxury and Value

TripAdvisor rating 5.0/5

bhushanmunje Couples - TripAdvisor review

An exceptional experience at the Grand Mercure Patong! The hotel's design is beautiful, blending modern luxury with a touch of Thai charm. The staff went above and beyond to make my stay memorable—they were always smiling and ready to assist with anything. The room was spacious, clean, and had a fantastic balcony overlooking the pool. The breakfast buffet was superb, with a wide variety of options, including local Thai dishes and international favorites. The location is ideal, just a short walk from Patong Beach and Bangla Road. I would definitely stay here again!

物超所值

Customer review rating 4.0/5

S. Couples - Confirmed reviews ALL

Beyond my imagination.

Dear Yuen Tung S., Thank you for your kind review! The hotel would assist you figure out the breakfast issue, but the online travel usually requires the booker contact them directly in order to verify the booker and benefits. We hope to have a chance to welcoming you back in the near future. Best Regards, Guest Experience Team Grand Mercure Phuket Patong

Right in the centre of everything.

Customer review rating 4.5/5

David M. Couples - Confirmed reviews ALL

Superb staff and a beautiful hotel.

Dear David John M., We very much appreciate your comments with high rating regarding your recently stay! We are delighted to hear that you found our superb staffs and convenient location. We will definitely share your compliment with our team. Your kind words will serve a great encouragement to all of them as we strive to continuously improve the quality of our services. Thank you once again for sharing your great experience, and we hope your next visit will be as pleasant as the previous one. Grand Regards, Guest Experience Team Grand Mercure Phuket Patong

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Other web-users rate our hotel

  • 1,161 reviews 9.2/10 Location
  • 1,753 reviews 7.1/10 Room
  • 1,786 reviews 8.8/10 Service
  • 15 reviews 8.5/10 WiFi
  • 805 reviews 6.9/10 Cleanliness
  • 757 reviews 9.3/10 Breakfast
  • 717 reviews 8.7/10 Food
  • 620 reviews 8.4/10 Vibe

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