Sofitel Lianyungang Suning Hotel

good service

Simple rule for success, Walk the Extra Mile. (Alwaysdo what is required PLUS a bit more.) Thank you, Ms. Wenthy, for your warmth in giving me the experience of home.

I am travelling almost weekly to Sofitel in Lianyungang. The front desk is very kind and professional. Just having had the comparison with Sofitel in Beijing I appreciate the rich breakfast and the time. Checkin and checkout very efficient and professional.

Had issue with parking

Good location, Good room service

We stayed in this hotel 2 times for a single night only, but the service was exceptional. Helpful, friendly, supportive in any case. Every question was answered and any support requested given, really a great experience. The breakfast is covering all needs and some part of it even changing every day. Overall a recommendation for a stay.

very good

I stayed here as just an overnight during the coronavirus outbreak. The staff, as always, were great and very helpful, particularly Austin who helped me in a number of ways! The room was lovely and though I couldn't use the air con for obvious reasons, it was still comfortable. The staff helped me to get food, checked temperatures and were 'troopers' in a time where everything is a little strange and unreal! Thanks again to Austin and his team, and as ever I will be back!

Good stay.

Overall very satisfied and can be highly recomended. But a few things can be better , Pool area has been closed for more than ½ year. Taxi in front of hotel only want to drive if you go to airport, this can be very anoying if you have to wait for another taxi when there is already 4 avaible but dont want to go.

I traveled to Lianyungang for business and stayed for 2 nights. English in this area I knew was going to be a challenge but the service was acceptable - a smile here and there to welcome the guests would have been nice. The room was clean and in good order except for the temperature. The first night, the room was 26.5C and when I adjusted the A/C it did not go down. I opened the window but after a couple of hours the temperature was at 28.0C. I contacted the front desk and a maintenance person came up and took readings. They were to make a call but nothing came back. So I requested a new room. I moved myself (no assistance to move my things) to the new room and the same problem was there. The room was 26.5C and would not move lower. I kept the window open but the temperature was still high. They provided me with a fan but no explanation to the issue. I had a red eye flight to catch on the final day and did not sleep well at all. So it was pretty uncomfortable coming home. Not really sure if I would stay here again.

Parking is confusion, air conditioner is closed, no body lotion and shaving suit in room. The water temperature in swimming pool is just 25.5 centigrade. It's too cold! The hotel management looks like very stingily. The services of girls in executive lounge is good, others are average.

Sofitel Suning is new and the room are very good decorated. The restaurant is also very nice with enough variety of dishes. The best place to stay if you have any business in Lianyungang. Swimming pool and gym are all new and well equiped.

Overall it is the best International hotel in Lianyungang: downtown location, comfortable stay, good breakfast with lots of selections of Western & Chinese, and of good value. It is "4-star" level. However, the downside is the heating system in the open areas. Feels like in the 40's F in the lobby, but the receptionist was surprised with asked. It seems that it is cost-saving that is "normal/expected" for the locals. Nevertheless, it is unacceptable and unhealthy. Even though it is located next to the Shopping plaze, there is no connecting entrance from the hotel. We had to go out in freezing temperature only to find out that the stores are closed at 9 PM.