Sofitel Lianyungang Suning 5 stars

Customer review rating (ALL Rating) 4.9/5 467 reviews

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Description

Hotel extras

  • Soak up the panoramic city views

  • Feel the spirit of the Chinese city

  • Decor inspired by mountains and water

  • Located in the CBD of Lianyungang with 41 floors of high-rise building

Our accommodation(s)

Hotel location

Sofitel Lianyungang Suning

No 7 Mid Hailian Rd, Haizhou District
222000 LIANYUNGANG
China

GPS:34.59728, 119.184907

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  467 reviews

TripAdvisor Rating  5.0/5  692 reviews

Sofitel Lianyungang Suning: A Remarkable Stay

Customer review rating 5.0/5

Geffrey N. L. Business - Confirmed reviews ALL

I wanted to express my sincere gratitude for the exceptional service the hotel staff provided during my recent stay at the Sofitel Lianyungang Suning Hotel. Ms. Judy Zhou and Ms. Gloria Helian provided outstanding services. Their warm smiles, patience, and assistance made my check-in process smooth and delightful. The late check-out they helped and arranged due to my night flight was immensely helpful. Their professionalism and genuine care truly stood out. I appreciate their dedication to ensuring guests have a memorable experience. Thank you for brightening my days with your kindness. I wholeheartedly recommend the Sofitel Lianyungang Suning to anyone visiting Lianyungang.

Dear N. L., We very much appreciate your comments regarding your stay at the Sofitel Lianyungang Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Didn't treat Platinium well, average peformance

Customer review rating 3.5/5

Chengrong X. Business - Confirmed reviews ALL

Front desk has little idea about what Platinum member can get. The upgrade is only one level, without detailed explanation about what previlege platinum can get. I didn't feel to have a special consideration as platinum member, except the welcome food amenity.

Dear Chengrong X., We very much appreciate your comments regarding your stay at the Sofitel Lianyungang Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good stay

Customer review rating 5.0/5

Xiaofeng Z. Business - Confirmed reviews ALL

good service which makes your hotel much better than most of the hotels.

Dear Xiao Feng z., We very much appreciate your comments regarding your stay at the Sofitel Lianyungang Suning. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Nice hotel with all expected services. While gym indicated 24 hours it was not.

Dear Christopher A., Thank you for taking the time to tell us about your experience at the Sofitel Lianyungang Suning. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wenthy Law

Above and Beyond Service!

TripAdvisor rating 5.0/5

sansaf2023 TripAdvisor review

My coworker and I stayed at this hotel in July 2023 for business trip. We had a great experience during my stay there. Rick is the General Manager and he did above and beyond to make sure both of our stays are smooth and comfortable. The staff even did a surprise birthday for my co-worker who had her birthday during that business trip. It was such a pleasant surprise. We will definitely consider this hotel if we are in this area again.

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Other web-users rate our hotel

  • 2,570 reviews 9.6/10 Location
  • 3,582 reviews 9.2/10 Room
  • 4,585 reviews 9.5/10 Service
  • 29 reviews 7.3/10 WiFi
  • 1,716 reviews 9.2/10 Vibe
  • 1,630 reviews 9.5/10 Cleanliness
  • 1,527 reviews 8.8/10 Amenities
  • 1,362 reviews 9.6/10 Breakfast

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