Mercure Nottingham City Centre George Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 830 reviews

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Mercure Nottingham City Centre George Hotel - Image 1
Mercure Nottingham City Centre George Hotel - Image 2
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Mercure Nottingham City Centre George Hotel - Image 4
2 George Street, NG1 3BP NOTTINGHAM, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

Our accommodation(s)

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Hotel location

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP NOTTINGHAM
United Kingdom

GPS:52.953693, -1.144617

Telephone
Fax +44 115 958 1335

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

1822

Stylish restaurant, serving beautifully prepared food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  830 reviews

TripAdvisor Rating  4.0/5  1,957 reviews

Certificate of excellence 2023

Colourful and Welcoming

Customer review rating 4.0/5

Riaan F. Business - Confirmed reviews ALL

Whimsical and charming, the hotel is ideally located, NCP carpark and the MotorPoint Arena. The shower was “HOT” and the water pressure was strong. (I did not want to leave the shower!!!) The bed was comfy, and the 4 pillows were amazing. It’s the small things that this hotel gets right.

Dear Riaan F., We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Joana Lopes Operations Manager

Nice enough!

Customer review rating 4.0/5

Matt D. Couples - Confirmed reviews ALL

My wife and I decided to have a night out in Nottingham. Nice city centre location, close to a lot of bars and clubs. The bed was huge, plenty of space to spread out. Room was clean. Bathroom could've been a little cleaner, there were a few marks on the wall and shower but nothing too bad. Overall I'd stay again.

Dear Matt D., We very much appreciate your comments regarding your stay at the Mercure Nottingham City Centre George Hotel. We do apologise for the issues with your bathroom. We will share your feedback with the housekeeping team to ensure it doesn't happen again. Thank you again for sharing your experience, and we hope to see you again in the future. Sincerely, Joana Lopes Operations Manager

Great staff, facilities and location - disappointing room

TripAdvisor rating 3.0/5

dangeruss r TripAdvisor review

Hotel bang in the middle of nottinghams vast number of pubs clubs and restaurants. Lace market car park only a very short distance away. Upon at 8pm on a Wednesday, hotel appeared welcoming with 2 extremely polite and helpful guys on reception. Room 409: Very small - although a double, glad I was on my own as would be a squeeze for two Main light didn’t work so very little light in room. Air con not working so very old noisy heater left on desk as alternative. Good size bathroom which was very clean but sadly No plug so was unable to have a bath. Only one plug situated nowhere near bed location of plug and size of room made it extremely hard to make tea and even harder to iron my clothes. Quite a lot of noise from doors and corridor throughout the night along with very noisy water pipes. Big gaps in curtain and under door so lots of light through the night. Also smoke detector emitting bright white flashing light intermittently all night. However, bed and pillows extremely comfortable and appeared very clean. Restaurant was lovely and clean, breakfast was very good fresh selection with helpful staff.

Dear guest, Thank you so much for your review. I am very sorry to hear of the issue you experienced during your stay with us. Since November 2023 we have brand new AC / heating within the rooms and we have checked room 409 to see that it works completely fine and without any issue. I am sorry should you have had any difficulty with the controls. Our team are available 24/7 and would have been delighted to assist with the controls to reach the desired temperature you required. I do apologise for any missing plug in the room and thank you for bringing this to my attention. I apologise for this not having been identified prior to your arrival. I will pass this on to my maintenance team immediately. I do further apologise for our location having proved to be more lively thank you may have expected. I am pleased to hear of your kind comments about the team and the breakfast you experienced. I look forward to sharing this feedback with them all. Your feedback is well received and we thank you for having chosen to stay with us on this occasion. Kindest regards Chris Butler General Manager

Excellent location

Customer review rating 4.5/5

Anna Friends - Confirmed reviews ALL

Staff were very helpful, hotel was in an excellent location close to everything.

Dear Anna, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment Anna we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Anna for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Good stay , great location , friendly staff

Customer review rating 5.0/5

Gurleen Business - Confirmed reviews ALL

I had a lovely stay at the hotel. Breakfast was really good , staff very polite and helpful .

Dear Gurleen, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment Gurleen we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Gurleen for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

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Other web-users rate our hotel

  • 1,168 reviews 9.1/10 Location
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  • 1,017 reviews 3.8/10 Comfort
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  • 472 reviews 4.1/10 Amenities
  • 452 reviews 8.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.