Mercure Nottingham City Centre George Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 591 reviews

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Mercure Nottingham City Centre George Hotel - Image 1
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Mercure Nottingham City Centre George Hotel - Image 4
2 George Street, NG1 3BP NOTTINGHAM, United Kingdom

Description

Hotel extras

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

Our accommodation(s)

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Hotel location

Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP NOTTINGHAM
United Kingdom

GPS:52.953693, -1.144617

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

1822

Stylish restaurant, serving beautifully prepared food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  591 reviews

TripAdvisor Rating  4.0/5  2,015 reviews

Perfect location, full of character

TripAdvisor rating 5.0/5

mickppppppp TripAdvisor review

I really enjoyed my stay here, right in the middle of the action. Staff were always more than willing to help out. The hotel is old, quirky, and full of character which I really enoyed although that does mean lopsided equeaky floors! Breakfast was great and I made good use of the gym

Dear Mick, Thank you so much for your review and score. I am truly delighted to see you had such an enjoyable stay with us. I thank you especially for your kind words about the team. This is most encouraging to hear and I very much look forward to sharing this feedback with them all. Thank you further for your kind words about our breakfast offering and our characterful hotel in general. The team and I truly do appreciate you having chosen to stay with us on this occasion Mick and very much hope we have the pleasure to do so again in the future. Until next time. . . Kindest regards Chris Butler General Manager

Customer review rating 4.0/5

Ethan C. Couples - Confirmed reviews ALL

The shower gel bottle was empty

Dear Ethan, Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem with the shower bottle not having been refilled in order to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards Chris Butler General Manager

Customer review rating 3.0/5

Emily C. Couples - Confirmed reviews ALL

Central location that’s easy to get to, friendly staff. But I really don’t understand how this is a 4* hotel. The floorboards are creaky and walls are thin so you can hear people in the hallway and neighbouring rooms walking around, as well as street noise as the hotel overlooks a string of bars and restaurants. The furnishings also need updating, with socket covers pulling away from the wall as you take a charger out. The bar also wasn’t open during the stay. The bed was soft but definitely not a king size room as had been booked. Overall it does the job for a night but I wouldn’t return for the amount charged

Dear Ms. C., Thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are soon to be undertaking a complete 100% refurbishment of our hotel. We will certainly keep your feedback in mind during this process to make improvements where necessary. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards Chris Butler General Manager

Customer review rating 5.0/5

Lee F. Couples - Confirmed reviews ALL

I always stay here when in nottingham and always have a great stay staff are amazing

Dear Lee, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment Lee we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html And / or you can do so on Google reviews: https://search.google.com/local/writereview?placeid=ChIJneK97dXDeUgRJ3xPA1EtCK0 Sadly, happy guests are less likely to leave reviews so we would be honestly most grateful if you could do this for us. Mentioning anyone’s name who stood our also really helps us. If you can forward to any guest who you believe would also do this for us, I would be so appreciative. Positive reviews help hotels out more than most guests realise I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Lee for sharing your experience and for having chosen to stay with us again. Your loyalty is truly appreciated. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

Customer review rating 5.0/5

Rachael R. Couples - Confirmed reviews ALL

Lovely stay, lovely staff nice and clean.

Dear Rachael, Thank you so very much for taking the time to provide us with your feedback and the completed questionnaire. It really is a pleasure to receive such positive feedback and scores like yours. If you have a moment Rachael we would be extremely grateful and thankful if you could share your feedback on our TripAdvisor page so the TripAdvisor community can also see your comments. Leaving a review here really does help us as a hotel and indeed possible future guests who are thinking about staying with us. The link to click to do so is: http://www.tripadvisor.co.uk/Hotel_Review-g186356-d189742-Reviews-Mercure_Nottingham_City_Centre_Hotel-Nottingham_Nottinghamshire_England.html And / or you can do so on Google reviews: https://search.google.com/local/writereview?placeid=ChIJneK97dXDeUgRJ3xPA1EtCK0 Sadly, happy guests are less likely to leave reviews so we would be honestly most grateful if you could do this for us. Mentioning anyone’s name who stood our also really helps us. If you can forward to any guest who you believe would also do this for us, I would be so appreciative. Positive reviews help hotels out more than most guests realise. I will also share your comments with my team. I have no doubt that your comments and suggestions provided in your questionnaire will serve as an encouragement to all of the team as we all strive to continuously improve the quality of our service. Thank you once again Rachael for sharing your experience and for having chosen to stay with us. I genuinely hope your next stay with us or indeed with any other Mercure Hotel / Accor hotel will be as pleasant as the previous one. With kindest regards Chris Butler General Manager

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Other web-users rate our hotel

  • 1,071 reviews 9.2/10 Location
  • 1,429 reviews 5.4/10 Room
  • 981 reviews 9/10 Service
  • 12 reviews 6.1/10 WiFi
  • 862 reviews 4.6/10 Comfort
  • 494 reviews 4.5/10 Cleanliness
  • 425 reviews 4/10 Amenities
  • 415 reviews 7.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.