Mercure Bali Nusa Dua 4 stars

Name: Mercure Bali Nusa Dua | Business & Leisure | AccorHotels - ALL
Address: Jalan Nusa Dua Selatan, Lot SW 03, Badung Bali, NUSA DUA, 80363, Indonesia
Telephone: +623618467000
Rating: 4.2

Customer review rating (ALL Rating) 4.2/5 43 reviews

For your safety and comfort, we have put in place strict measures and the hotel has been certified by both InDOnesia CARE (Cleanliness, Health, Safety and Environment audit) and ACCOR's ALLSAFE protocols and standards. Breakfast buffet is not available, however guests may dine in for breakfast and order food and drinks from the A la carte menu. The pool is open with social distancing measures in place (max 10 guests at any one time in the pool).

Jalan Nusa Dua Selatan, Lot SW 03, Badung Bali, 80363 NUSA DUA, Indonesia

Description

Mercure Bali Nusa Dua

Hotel for travellers looking for local and authentic experiences

Om Swastyastu.. Feel Welcome to Mercure Bali Nua Dua hotel, the most heart-warming hospitality and a welcoming ambiance hotel set among 3 hectares of beautiful landscaped gardens. We will make you feel like home while away from home.

Ketut Iriana, Hotel Manager

Mercure Bali Nusa Dua hotel is situated in Nusa Dua, close to the prominent Indonesia Tourism Development Corporation (ITDC) complex and Nusa Dua beach, with shuttle to Tanjung Benoa watersport activity area. Our 4 star hotel in Nusa Dua that is located 1 4km away from Ngurah Rai International Airport features 193 contemporary rooms and 8 Junior Suites, restaurant, lobby bar, fitness centre, spa, swimming pool, pool bar, kids pool, meeting rooms and free shuttle car to our beautiful beach every 40 minutes

Mercure Bali Nusa Dua hotel is situated in Nusa Dua, close to the prominent Indonesia Tourism Development Corporation (ITDC) complex and Nusa Dua beach. Our 4 star hotel in Nusa Dua that is located 14km away from Ngurah Rai International Airport. Features 193 contemporary rooms and 8 Junior Suites, restaurant, lobby bar, fitness centre, spa, swimming pool, pool bar, kids pool, meeting rooms and free shuttle car to our beautiful beach every 1 hour.

Hotel extras

ALLSAFE Certified Hotel
Four meeting rooms with state of the art meeting facilities
Free Shuttle to Nusa Dua Beach and Shopping Center
Swimming pool divided into 2 levels and connected by a waterfall
Easy access to Convention Center, Beach and Nusa Dua attractions

ALLSAFE approved hotel

Our accommodation(s)

Feel the comfort of our contemporary rooms in the tranquil atmosphere of Mercure Bali Nusa Dua.

Room

Superior Garden View with Double Bed

3 persons
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Accessible room

Room

Superior Garden View with Twin Beds

3 persons
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Views: Garden View
Accessible room

Room

Superior Pool View with Double Bed

3 persons
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Accessible room

Room

Superior Pool View with Twin Beds

3 persons
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Views: Pool side
Accessible room

Room

Deluxe Room with Double Bed, terrace and garden view

3 persons
24 m² / 258 sq ft

Bedding 1 x Double bed(s)
Views: Garden View
Accessible room

Room

Deluxe Room with 2 single beds, terrace and garden view

3 persons
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Views: Garden View
Accessible room

Room

Deluxe Room with Double Bed Terrace and Pool View

3 persons
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Accessible room

Room

Deluxe Room with 2 Single Beds Terrace and Pool View

3 persons
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Views: Pool side
Accessible room

Room

Superior Garden View with Double Bed

3 persons
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Accessible room

Room

Superior Garden View with Twin Beds

3 persons
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Views: Garden View
Accessible room

Room

Superior Pool View with Double Bed

3 persons
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Accessible room

Room

Superior Pool View with Twin Beds

3 persons
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Views: Pool side
Accessible room

Room

Deluxe Room with Double Bed, terrace and garden view

3 persons
24 m² / 258 sq ft

Bedding 1 x Double bed(s)
Views: Garden View
Accessible room

Room

Deluxe Room with 2 single beds, terrace and garden view

3 persons
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Views: Garden View
Accessible room

Room

Deluxe Room with Double Bed Terrace and Pool View

3 persons
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Accessible room

Room

Deluxe Room with 2 Single Beds Terrace and Pool View

3 persons
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Views: Pool side
Accessible room

Suite

Junior Suite with 1 double bed and sofa

4 persons
40 m² / 430 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Accessible room

Hotel location

Mercure Bali Nusa Dua

Jalan Nusa Dua Selatan, Lot SW 03, Badung Bali
80363 NUSA DUA
Indonesia

GPS:-8.80692, 115.22074

Telephone +62 361 8467000

+62 361 8467001

BALI NATIONAL GOLF

Golf course

Access: 1 km / 0.62 mi 10 min drive

PASIFIKA

Museums

Access: 1.5 km / 0.93 mi 7 min drive

NEW KUTA GREEN PARK

Amusement park

Access: 5 km / 3.11 mi 25 min drive

GWK BALI

Art and Culture

Access: 5 km / 3.11 mi 25 min drive

WATERSPORT

Tourist attraction

Access: 6 km / 3.73 mi 15 min drive

WATERBOOM PARK

Amusement park

Access: 14.5 km / 9.01 mi 1 hrs drive

PURA ULUWATU

Art and Culture

Access: 15 km / 9.32 mi 45 min drive

BEACH

Tourist attraction

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

In summary

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

SOKA RESTAURANT

A semi-covered terrace makes this restaurant a comfortable and relaxed setting for breakfast lunch and dinner serving both local and international cuisines.

Take advantage of our Flight + Hotel offers

Discover

Our guest reviews

It is ok

Anonymous Couples - 3/16/2023 Confirmed reviews ALL

It's a great location however the property is run down. Need a lot of maintenance

Dear Carla B., Thank you for highlighting this to us and we are sorry to hear of your experience. We would like to assure you that the team has been informed and will be looking into this matter. We apologize that we were unable to deliver prompt service to you during your stay with us, and we will review this so as to improve on this area in the future to serve you better. We look forward to having you again to serve you better. Warmest Regards Mercure Bali Nusa Dua Management Team

Febbzenn Families - 3/14/2023 Confirmed reviews ALL

Great stay for fam vacation

Dear Febrianto Zenny S., We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ketut Iriana General Manager

Was an ok stay

George B. Couples - 3/13/2023 Confirmed reviews ALL

I was disappointed with the F&B facility of the Hotel! I am not a big fan of cats and at the breakfast area many cats are walking around the restaurant.

Dear George H B., Thank you for highlighting this to us, and we are sorry to hear about your unpleasant experience due to cats in the restaurant, we assure you that appropriate measure has been taken to this matter. We pride ourselves strongly on giving our very best to ensure that our guest’s needs are being met, and please be assured that we will continuously strive to provide the best service. We sincerely look forward to the opportunity to serve you better in the near future. Warmest Regards Mercure Bali Nusa Dua Management Team

Always feel warmly welcome at Mercure Nusa Dua

Ms D. P. Couples - 3/13/2023 Confirmed reviews ALL

Peaceful, personal and refreshed.

Dear Diane P., Thank you so much for your compliments! We are extremely delighted to learn that your overall stay with us was an enjoyable one and I am glad that our team members have played a part in making your experience with us a pleasant and memorable one We sincerely look forward to the opportunity to serve you better in the near future. Warmest Regards Ketut IRIANA General Manager

Just okay

Khai Families - 3/8/2023 Confirmed reviews ALL

From arrival to Bali the hotel reservation already made a mistake, I booked 2 taxi for airport pick up but they only sent 1 taxi and I need to wait for another taxi to arrive. No welcome drink voucher or fruit in the room as Gold member. The hotel only provided the welcome drink voucher and sandwiches the next after I complaint to the front desk. The coffee house for the breakfast is quite small and on Sunday, it was quite pack with guest. Some guest cannot find any sits and will need to stand until we finally have the sit/table. I called the front desk to get iron and board but after 3 calls, still they did not send to my room. Finally, we need to go down to reception desk and took on our own. The hotel a bit run down and maybe lack of manpower or customer orientation. Will need to improve or else guest may stop coming to this facility. Regards

Dear Mohd Khairuddin R., Thank you for staying with us as a Gold Memeber and for taking time to fill the survey. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guests opinion. Regretted to learn that we did not meet your expectation towards the airport pick up and the amenities for a gold member. We extend our deepest apologies for any inconveniences you might have experienced. However, allow us to assure you that your remarks have been to the relevanrt depatrment and immediate action will be taken to improve this and prevent such situations from reoccurring again in the future. Once again, thank you for your feedbacks and we are looking forward to your future visits with the better service for sure. Best Regards, Ketut IRIANA General Manager

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