ibis Ourinhos 3 stars

Customer review rating (ALL Rating) 4.3/5 1,627 reviews

ibis Ourinhos - Image 1
ibis Ourinhos - Image 2
ibis Ourinhos - Image 3
ibis Ourinhos - Image 4

Description

Hotel extras

  • A 7-minute drive from Ourinhos Bus Station

  • 5-minute drive from Ourinhos Airport

  • 2 km away from BR 153 - Transbrasiliana Highway

  • Restaurant and bar area - 24/7

  • Stay at our comfortable hotel for a great value for money on your travels.

Our accommodation(s)

Hotel location

ibis Ourinhos

Av Luiz Saldanha Rodrigues, 1800, Nova Ourinhos
19 907 510 OURINHOS
Brazil

GPS:-22.9755, -49.88769

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

COMES & BEBES GRELHADOS

Comes & Bebes restaurant and grill, serving delicious grilled dishes every day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,627 reviews

TripAdvisor Rating  4.0/5  500 reviews

The water in my room had a film on it-- very weird and would not remove the soap?

Customer review rating 4.0/5

Ron Friends - Confirmed reviews ALL

Room 564 had a funny thing happening to the water. My wife and I noticed a film in the water without any odor that would not wash away even with soap. both the faucet and the shower had the issue but when we washed our hands downstairs the water was fine.

Excellent Stay

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Excellent location, excellent break fast, excellent receptionists, fair price.

The best hotel in Ourinhos

Customer review rating 5.0/5

Jefferson C. Friends - Confirmed reviews ALL

Everything was perfect, from the reception to the departure. The cleanness of the room, the quality of the shower, the comfort of the bed, the quality of the breakfast, everything just perfect.

boa estadia

Customer review rating 5.0/5

Nathany Families - Confirmed reviews ALL

atendeu a expectativa.

Prezada Nathany; A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço confiável. Esperamos revê-la novamente em breve!!! Atenciosamente, Daniel Sousa Guest Relationship

Not welcoming

Customer review rating 1.5/5

Fernanda M. Families - Confirmed reviews ALL

When we arrived, the clerck informed us that the hotel could only accept one pet, and I was with two dogs (yorkshire, less than 2kg each one), and one of them is an old one, 16 years, not possible even to walk. I complained, cause it was not our first time in the hotel, with both dogs, and there was no previously information about this policy. Then, the manager come to us, in a very rude way, and said for this time, he would accept it, but not next time. The way we were treated was very inappropriate and with indifference, as they were not welcoming and did not care about the guest. This is not a pet "friendly" hotel, and we will not come back as the manager himself suggests. Quando chegamos, o atendente nos informou que o hotel só aceitava um animal de estimação, e eu estava com dois cachorros (yorkshire, menos de 2kg cada), sendo que um deles é idoso, 16 anos, não dá nem para passear . Reclamei, pois não era a primeira vez que estávamos no hotel, com os dois cães, e não havia nenhuma informação prévia sobre esta política. Aí o gerente veio até nós, de uma forma muito rude, e disse que desta vez aceitaria, mas não da próxima. A forma como fomos tratados foi muito inadequada e com indiferença, pois não foram acolhedores e não se importaram com o hóspede. Este não é um hotel que aceita animais de estimação e não voltaremos como o próprio gerente sugere.

Estimada Fernanda; Muito obrigada pelo seu comentário!! Embora gostaríamos que você tivesse desfrutado de uma melhor experiência, agradecemos os apontamentos e feedback pois eles são necessários para nosso crescimento e melhoria em atendimento e serviços. Pedimos desculpas por essa informação não ter sido repassada anteriormente e já estamos revendo com a equipe os protocolos! Os hóteis da rede Accor possui uma politica onde é permitido a hospedagem com somente 1 pet de até 15 kg. por apartamento. Confira nossa politica completa em: https://all.accor.com/promotions-offers/hot-deals-offers/politica_pet_friendly.pt-br.shtml Atenciosamente; Daniel Sousa Guest Relationship

In partnership with TripAdvisor

Other web-users rate our hotel

  • 227 reviews 8.7/10 Location
  • 562 reviews 4.8/10 Room
  • 546 reviews 8.3/10 Service
  • 24 reviews 6.3/10 WiFi
  • 287 reviews 7.8/10 Breakfast
  • 237 reviews 3.7/10 Comfort
  • 223 reviews 6/10 Cleanliness
  • 117 reviews 4.7/10 Value

Powered by Trustyou