ibis Ourinhos 3 stars

Customer review rating (ALL Rating) 4.3/5 1,560 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • A 7-minute drive from Ourinhos Bus Station

  • 5-minute drive from Ourinhos Airport

  • 2 km away from BR 153 - Transbrasiliana Highway

  • Restaurant and bar area - 24/7

  • Stay at our comfortable hotel for a great value for money on your travels.

Our accommodation(s)

Hotel location

ibis Ourinhos

Av Luiz Saldanha Rodrigues, 1800, Nova Ourinhos
19 907 510 OURINHOS
Brazil

GPS:-22.9755, -49.88769

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

COMES & BEBES GRELHADOS

Comes & Bebes restaurant and grill, serving delicious grilled dishes every day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,560 reviews

TripAdvisor Rating  4.0/5  496 reviews

boa estadia

Customer review rating 5.0/5

Nathany Families - Confirmed reviews ALL

atendeu a expectativa.

Prezada Nathany; A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço confiável. Esperamos revê-la novamente em breve!!! Atenciosamente, Daniel Sousa Guest Relationship

Not welcoming

Customer review rating 1.5/5

Fernanda M. Families - Confirmed reviews ALL

When we arrived, the clerck informed us that the hotel could only accept one pet, and I was with two dogs (yorkshire, less than 2kg each one), and one of them is an old one, 16 years, not possible even to walk. I complained, cause it was not our first time in the hotel, with both dogs, and there was no previously information about this policy. Then, the manager come to us, in a very rude way, and said for this time, he would accept it, but not next time. The way we were treated was very inappropriate and with indifference, as they were not welcoming and did not care about the guest. This is not a pet "friendly" hotel, and we will not come back as the manager himself suggests. Quando chegamos, o atendente nos informou que o hotel só aceitava um animal de estimação, e eu estava com dois cachorros (yorkshire, menos de 2kg cada), sendo que um deles é idoso, 16 anos, não dá nem para passear . Reclamei, pois não era a primeira vez que estávamos no hotel, com os dois cães, e não havia nenhuma informação prévia sobre esta política. Aí o gerente veio até nós, de uma forma muito rude, e disse que desta vez aceitaria, mas não da próxima. A forma como fomos tratados foi muito inadequada e com indiferença, pois não foram acolhedores e não se importaram com o hóspede. Este não é um hotel que aceita animais de estimação e não voltaremos como o próprio gerente sugere.

Estimada Fernanda; Muito obrigada pelo seu comentário!! Embora gostaríamos que você tivesse desfrutado de uma melhor experiência, agradecemos os apontamentos e feedback pois eles são necessários para nosso crescimento e melhoria em atendimento e serviços. Pedimos desculpas por essa informação não ter sido repassada anteriormente e já estamos revendo com a equipe os protocolos! Os hóteis da rede Accor possui uma politica onde é permitido a hospedagem com somente 1 pet de até 15 kg. por apartamento. Confira nossa politica completa em: https://all.accor.com/promotions-offers/hot-deals-offers/politica_pet_friendly.pt-br.shtml Atenciosamente; Daniel Sousa Guest Relationship

Bad accommodation and low food quality.

Customer review rating 1.5/5

Eduardo Q. Couples - Confirmed reviews ALL

Rooms are very small and there are no amenities like bottled water or minibars. The food served in the restaurant is of questionable quality. I ordered food (a filet mignon steak) that was clearly old and a fish dish left my wife with a stomach ache. The air conditioning equipment in the room did not work properly and we were cold all night. I had to turn off the equipment. The shower in the room is very bad and the floor is very slippery. In short, the accommodations were much inferior to what we expected. This hotel has a long way to go before I recommend it to any friends or even stay there again. Although the hotel staff were very friendly. It's not a personal problem, it's the infrastructure that isn't that good.

Good Stay

Customer review rating 4.5/5

Satya K. Business - Confirmed reviews ALL

Preferable stay with less expensive... Very economic. Staff is very cooperative

Dear venkata; We're very happy with your stay! We do our utmost every day to achieve results like yours. We hope to see you soon in our accommodations, it was with great pleasure that we welcomed you! Sincerely; Daniel Sousa Guest Relationship

Ibis standard all the way

Customer review rating 4.5/5

Giuseppe I. Business - Confirmed reviews ALL

The place is well located, the staff was very polite and the room was clean. I don't give top grade because the furniture was a little bit wet and with bad smell and odd appearance.

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Other web-users rate our hotel

  • 217 reviews 8.8/10 Location
  • 542 reviews 5.3/10 Room
  • 522 reviews 8.5/10 Service
  • 25 reviews 6.5/10 WiFi
  • 301 reviews 7.7/10 Breakfast
  • 226 reviews 6.3/10 Cleanliness

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