Novotel London Blackfriars

Novotel London Blackfriars 4 stars

Customer review rating (ALL Rating) 4.3/5 1,057 reviews

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Description

Hotel extras

  • An ALLSAFE Clifton Environmental certified hotel

  • 15-minute walk to St. Paul's, Tate Modern and the London Eye

  • Southbank location, perfect for culture and dining venues

  • Fully equipped meeting rooms and free Wi-Fi. 182 modern guest rooms and 10 disabled accessible

  • Indoor heated swimming pool, sauna and fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel London Blackfriars

46 Blackfriars Road
SE1 8NZ LONDON
United Kingdom

  • LONDON BLACKFRIARS:  CIRCLE& DISTRICT BLACKFRIARS

  • SOUTHWARK STATION:  JUBILEE SOUTHWARK

  • By plane

    LONDON HEATHROW At 30.1km / 18.7 miles

  • By train

    LONDON BLACKFRIARS At 0.8km / 0.5 miles

  • By train

    LONDON WATERLOO At 0km / 0 miles

GPS:51.505157, -0.104709

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

JAMBOREE FOODFEST & BAR

Take your taste buds on a flavour journey with the Jamboree Foodfest menu. Take on the Raging Bull, dance with The Jerk or have a fling with the Morris Major. Enjoy a laid-back vibe

Our accommodation(s)

The hotel is fully equipped with new-generation Novotel rooms. 100% innovation: a glass screen, which becomes transparent or opaque at the touch of a button, separates the room from the bathroom. Novotel offers you eco-friendly welcome products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,057 reviews

TripAdvisor Rating  4.5/5  3,339 reviews

Well located

Customer review rating 4.5/5

Saleh I. P. Solo - Confirmed reviews ALL

A comfortable stay, very close to southwalk station. Swimming pool and sauna were excellent.

Dear Saleh Ilyas P., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have shared your feedback to our Front Office team in regards to your check-in; we appreciate your Diamond membership and we do hope to better serve you at the desk for the next occasion. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Used to be a better hotel

Customer review rating 3.0/5

Nm Couples - Confirmed reviews ALL

Slow check in process, very basic room and amenities. This hotel used to be a friendly place to stay, but now it is the minimum service with no extra.

Dear Mayumi N., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alberto Biollino Guest Services Manager

Excellent Hotel

Customer review rating 4.5/5

Martin Families - Confirmed reviews ALL

We had a lovely stay, the staff were brilliant, and very polite and the kids loved the free teddy bear. The room was really nice, and having Aircon meant it was comfortable. The breakfast was delicious. I would recommend this hotel to everyone, and will always look to book a Novotel in the future

Dear Martin S., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

Great location, easy to get anywhere.

Customer review rating 3.5/5

Dave Business - Confirmed reviews ALL

Location is great and in close proximity to some good restaurants and bars. Room cleaning was a bit hit and miss - sometimes our room was missed completely, other days it was cleaned top to bottom. Breakfast selection is good. Bar staff are fantastic but skip the restaurant… you’re better off taking a short walk to The Cut to get dinner.

Dear David P., Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alberto Biollino Guest Services Manager

Great hotel for the night

Customer review rating 4.0/5

Steven Couples - Confirmed reviews ALL

The real down side was a call the day before to say the balcony room I booked for my wife's birthday was not available due to a computer error. It tarnished an otherwise good stay.

Dear Steven C., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regards to your booking once again I would like to extend apologies; I can imagine that circumstance did not meet your expectation. We have raised this incident with our Reservation / Revenue Team to prevent this downgrading room situation to be happening in the future. Should you decide to stay with us again in the future, please feel free to reach me out directly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alberto Biollino Guest Services Manager

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