Novotel London Blackfriars 4 stars

Customer review rating (ALL Rating) 4.5/5 2,549 reviews

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Novotel London Blackfriars - Image 1
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Novotel London Blackfriars, 46 Blackfriars Road, SE1 8NZ LONDON, United Kingdom

Description

Hotel extras

  • Green Key Certified Hotel

  • Pet Friendly hotel - allowed in common areas. Service dogs welcome without any restrictions

  • Southbank location, 15-minute walk to St. Paul's, Tate Modern, London Eye, Waterloo station

  • 182 rooms with 55" Tv's and 10 accessible ones, Fully equipped meeting rooms, free Wi-Fi

  • Indoor heated swimming pool, saunarium and fitness centre

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Premium Room with Queen bed and single convertible sofa

Photo out of - Superior Premium Room with Queen bed and single convertible sofa

New generation. Design, modern and comfortable. A Brand new 55" TV with media hub and free WiFi will keep everyone entertained, a soothing rain shower, hair dryer, iron, laptop safe, fridge and tea and coffee making facilities. Up to 3 persons.

  • Views:

    City View or Courtyard View

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • 3 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)
  • Views: City View or Courtyard View
See availabilities

New generation. Design, modern and comfortable. A Brand new 55" TV with media hub and free WIFI will keep everyone entertained, a soothing rain shower, hairdryer, iron, laptop safe, fridge and tea & coffee making facilities. Up to 2 adults and 2 children.

  • Views:

    City View or Courtyard View

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Single sofa bed(s) x2

Queen size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Fixed showerhead
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

All our Superior Premium features plus Nespresso coffee machine, Bose iPod docking station, free local calls, complimentary water, bathrobe, slippers. An experience combining relaxation and focus. Up to 2 persons.

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Enjoy the spectacular balcony view of London with all our Superior Premium features plus Nespresso coffee machine, Bose iPod docking station, free local calls, complimentary water, bathrobe, slippers. Up to 2 persons.

  • Views:

    City View or Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Multimedia hub

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Experience the unforgettable. Spacious and beautifuly designed, the Suite includes separate living room and bedroom, rain shower and bathtub. It offers unbeatable facilities of Executive room. Up to 2 adults and 2 children.

  • Views:

    City View

Max. number of persons
4
Area
From 35 m² / 376 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Fridge
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Mirror
  • Slippers

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired
  • Visual alarm in rooms

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Iron
  • Opening windows
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel London Blackfriars

Novotel London Blackfriars, 46 Blackfriars Road
SE1 8NZ LONDON
United Kingdom

GPS:51.505157, -0.104709

Telephone
Fax +44 20 7633 2650

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 182 rooms
  • 10 rooms for people with reduced mobility
  • 131 family rooms
  • 33 connecting rooms
  • 182 non-smoking rooms
  • 13 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Polish
  • Portuguese
  • Russian

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Room service Additional charge
  • Buffet Additional charge

Business

8 Meeting rooms

Business Center

  • Business center with support staff

Family

Services for children

  • Children''s TV Channels

Well-being

InBalance By Novotel

  • Covered
  • On site

InBalance By Novotel

  • On site

MAM

Photo out of - MAM

Our new Mediterranean restaurant brings sunshine, flavours, and vibes of the Med to South Bank! Enjoy fresh dishes, cocktails, DJ nights, and coastal vibes—perfect for after-work drinks or weekend dinners. MAM is the place to be!

Cooking style
Mediterranean
Chef name
Sofiane Aberkane
Capacity
80
Accessibility
Accessible service
Novotel London Blackfriars, 46 Blackfriars Road, SE1 8NZ London, United Kingdom
Telephone +44 20 7633 2615
Menu PDF
Cocktail menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Credit card
  • Apple Pay
  • Contactless
  • Other

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Our new Mediterranean restaurant brings sunshine, flavours, and vibes of the Med to South Bank! Enjoy fresh dishes, cocktails, DJ nights, and coastal vibes—perfect for after-work drinks or weekend dinners. MAM is the place to be!

Our new Mediterranean restaurant brings sunshine, flavours, and vibes of the Med to South Bank! Enjoy fresh dishes, cocktails, DJ nights, and coastal vibes—perfect for after-work drinks or weekend dinners. MAM is the place to be!

4 options for you to chose from depending on your tastes. A buffet breakfast. For those in a hurry, hot drinks, orange juice and croissants served at the bar. Room service available with different options and timings

Swimming Pool (1.2m depth, 12m wide), whirlpool waterjet, Saunarium (combined Sauna & Steam Room), Shower & Changing Room Facilities.

Our Gym facilities are open to all hotel guests daily between 6AM until 10AM - Secure your time slot in advance by booking via the QR code in the room or directly at the reception desk

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,549 reviews

Customer review rating 5.0/5

David C. Couples - Confirmed reviews ALL

Dear David C., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 5.0/5

Mohammed J. A. Families - Confirmed reviews ALL

Dear Mohammed J. A., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 4.5/5

Che K. C. Families - Confirmed reviews ALL

Dear Che K. C., Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you found our staff friendly and helpful, and especially appreciate your kind words about Victoria at the front desk. We will be sure to share your compliments with her. Regarding the email you received, we sincerely appreciate you bringing this matter to our attention. For us to investigate this further and ensure the security of our guests’ information, could you please confirm the email address that contacted you? This will allow our team to review the matter and take the appropriate action. We understand your concern regarding online check-in requests and the importance of protecting our guests’ personal information. Please rest assured that we take matters relating to privacy and cybersecurity very seriously, and we will review this with our relevant team. Thank you again for bringing this to our attention and for your valuable feedback. We truly appreciate your trust and hope to welcome you back again in the future. Warm regards, Katie Walsh Guest Service Manager

Customer review rating 4.5/5

Lorraine T. Families - Confirmed reviews ALL

Dear Lorraine T., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 4.5/5

Nikolaj M. Friends - Confirmed reviews ALL

Dear Nikolaj M., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Dear David C., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 5.0/5

Mohammed J. A. Families - Confirmed reviews ALL

Lovely stay with family to celebrate a birthday and gcse achievement. Staff very helpful and friendly.

Dear Mohammed J. A., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 4.5/5

Che K. C. Families - Confirmed reviews ALL

Most of staff are very friendly and helpful. Especially Victoria K. at front desk She helps us a lot and explain in detail. I got an email from your hotel but the email address is not the official. It request me to do on line check it via email that is very dangerous. Please review your system and enhance the firewall system to protect our personal information Thank you so much. Che K. C.

Dear Che K. C., Thank you very much for taking the time to share your feedback with us. We are delighted to hear that you found our staff friendly and helpful, and especially appreciate your kind words about Victoria at the front desk. We will be sure to share your compliments with her. Regarding the email you received, we sincerely appreciate you bringing this matter to our attention. For us to investigate this further and ensure the security of our guests’ information, could you please confirm the email address that contacted you? This will allow our team to review the matter and take the appropriate action. We understand your concern regarding online check-in requests and the importance of protecting our guests’ personal information. Please rest assured that we take matters relating to privacy and cybersecurity very seriously, and we will review this with our relevant team. Thank you again for bringing this to our attention and for your valuable feedback. We truly appreciate your trust and hope to welcome you back again in the future. Warm regards, Katie Walsh Guest Service Manager

Customer review rating 4.5/5

Lorraine T. Families - Confirmed reviews ALL

Midweek break

Dear Lorraine T., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 4.5/5

Nikolaj M. Friends - Confirmed reviews ALL

Spent a week with my Friends, it was fun and good space in the room, nice facilities with the pool and fitness. Breakfast was good quality

Dear Nikolaj M., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 4.5/5

Caroline M. Families - Confirmed reviews ALL

We were unsure that this hotel would live up to our expectations but it definitely surpassed them. The room was comfortable, spacious and very clean, the staff were friendly and very helpful. The breakfast was delicious and plentiful. Finally the hotel was located in an excellent location which helped us pack so much into our 4 day stay. We will definitely return.

Dear Caroline M., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erona Front Office Novotel London Blackfriars.

Customer review rating 5.0/5

Grace B. Families - Confirmed reviews ALL

We stayed as a family of four for 4 nights. We had a brilliant time - found the hotel to be conveniently located, clean, very helpful staff and very comfortable. Would definitely stay again

Dear Grace B., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 5.0/5

Jun W. C. Families - Confirmed reviews ALL

Location was amazing, walking distance to the underground metro. Amazing restaurants nearby as well, and a flat iron within walking distance.

Dear Jun W. C., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 5.0/5

Brandie A. Families - Confirmed reviews ALL

Great location to the trains and activities, lobby was nicely decorated, staff were very helpful and room was nice to stay in.

Dear Brandie A., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 4.5/5

Saurabh S. Families - Confirmed reviews ALL

It was a wonderful stay at Novotel Blackfriars for 8-nights during our visit to London. We got a bonus upgrade to an executive room which was a cheery on the cake. The rooms are spacious, modern with all amenities to make your stay a comfortable one. The hotel staff are very courteous and try to respond to all requests to the best of their capacity. The location of the hotel in almost a central part of London makes it very unique to every travel destination. It is just a few minutes walk from an underground, and 10-15 min walk to other transport options (Underground and trains), with a bus stop located right across the hotel. A/C, internet, in-room amenities, daily service - all of these are top class at Novotel. I would love to come back and stay again at this property.

Dear Saurabh S., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erona Front Office Novotel London Blackfriars.

Customer review rating 5.0/5

Stuart M. Families - Confirmed reviews ALL

Staff very friendly and professional,room was spotless and very high standard ,breakfast buffet outstanding ,will definitely stay again

Dear Stuart M., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 4.0/5

Gemma A. Families - Confirmed reviews ALL

Pros: Great location, excellent housekeeping team, comfortable Cons: hard to charge drinks etc to room, hard to get into the swimming pool (no slots), disappointing I had to ask about the gold member gift.

Dear Gemma A., Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed our great location, found your stay comfortable, and were pleased with the excellent service from our housekeeping team. Regarding your Gold membership benefits, welcome gifts are subject to the individual hotel. During your stay, you did receive a complimentary room upgrade and a welcome drink as part of your membership benefits. We’re sorry that this was not clearly explained to you at the time and that you had to ask about the welcome gift. We also apologise that no one explained the process for charging drinks and other purchases to your room. We will follow this up with the team to ensure this is communicated more clearly to our guests. For the swimming pool, we recommend pre-booking your swimming slot in advance to avoid disappointment and to give you the best chance of securing the time you prefer. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back and providing an even smoother experience next time Sincerely, Erona Front Office Novotel London Blackfriars.

Customer review rating 3.0/5

Caroline W. Families - Confirmed reviews ALL

Found the public areas grubby, a smell of sweat in the air which put me off immediately. The room was ok but the carpets needed a thorough clean. On day of departure the house keeping knocked on our door pre 9am asking when we were leaving, although checkout was 12. Didn’t find the staff particularly friendly and the breakfast was ok but very loud and busy. Southwark tube was closed, obviously not an issue the hotel had any control over,so the location was not convenient. Probably won’t be back

Dear Caroline W., Thank you for taking the time to share your detailed feedback with us. I am very sorry to hear that your experience did not meet the standard we aim to provide. I sincerely apologise for the cleanliness issues you encountered in the public areas and the condition of the carpets in your room. This is certainly not the level of cleanliness we expect, and I will ensure your comments are shared with our housekeeping team for immediate attention. I am also sorry that you were disturbed by housekeeping before the advertised 12:00 pm check-out time. I completely understand how frustrating this must have been, particularly on the morning of departure, and we will address this with the team to prevent it from happening again. We also regret that you did not find our staff as welcoming and friendly as you should have. Providing warm and attentive service is extremely important to us, and your comments will be taken seriously. While the closure of Southwark Station was unfortunately outside of our control, I appreciate that this affected the convenience of your location during your stay. I am also sorry that you found breakfast to be overly busy and noisy. We truly appreciate your honest feedback, as it gives us an opportunity to improve. I am sorry we did not leave you with the positive impression we would have hoped for, and I hope we may have the opportunity to welcome you back in the future and provide you with a much better experience. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 5.0/5

David B. Couples - Confirmed reviews ALL

We like the Blackfriars area. Hotel is good, AC managed to keep the room relatively cool (not as cool as it would be in Canada but cool enough) despite extreme hot weather. Breakfast is good. Reception manager very helpful and friendly.

Dear David B., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 5.0/5

Marin V. Families - Confirmed reviews ALL

We enjoyed our stay a lot. The room was very clean and every day we had water and biscuits. Everybody was very kind and with a smile on his face.

Dear Marin V., Thank you for your lovely review! We’re delighted to hear that you enjoyed your stay and appreciated the cleanliness of your room, as well as the daily water and biscuits. It’s wonderful to know that our team’s kindness and friendly smiles made your experience even more enjoyable. We’re grateful for your kind words and look forward to welcoming you back again soon! Sincerely, Katie Walsh Guest Service Manager

Customer review rating 5.0/5

Gemma P. Families - Confirmed reviews ALL

Myself and my sons had a fantastic stay here. The people at reception were so helpful and friendly; our room was ready 3 hours early and they even upgraded us to a suite which made my boys’ year. Booking for swimming is simple and easy to change, breakfast was excellent and amenities were great. Would hugely recommend. Thank you.

Dear Gemma P., Thank you so much for your wonderful review! We’re delighted to hear that you and your sons had such a fantastic stay with us. It’s lovely to know that the early check-in and suite upgrade helped make the experience extra special for your boys! We’re also pleased that you found our team friendly and helpful, enjoyed the breakfast and amenities, and found the swimming booking process easy and flexible. Thank you for your kind recommendation. We really hope to welcome you and your family back again soon! Sincerely, Katie Walsh Guest Service Manager

Customer review rating 4.5/5

Martin H. Business - Confirmed reviews ALL

High quality breakfast buffet, excellent location, professional and responsive front desk staff

Dear Martin H., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 4.5/5

Martha S. Families - Confirmed reviews ALL

Lovely hotel, well situated to everything. Local area nice vibe also. Pool clean and relaxing. Breakfast lovely options. Would stay again

Dear Martha S., We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 4.5/5

Jacqui I. Business - Confirmed reviews ALL

Overnight stay for work first time at this hotel I was very pleasantly surprised. The rooms were spacious, clean and everything as expected. Breakfast selection was extensive and plentiful. Reception staff were welcoming and helpful. I missed out on using the pool but will do so next time as I’ll definitely book here again

Dear Jacqui I., Thank you for your wonderful feedback! We are delighted that your first stay with us exceeded your expectations. It is lovely to hear that you enjoyed the spacious and clean rooms, extensive breakfast selection, and found our reception team welcoming and helpful. We are especially pleased to know that you will be returning. Next time, we hope you have the opportunity to enjoy our pool as well! We look forward to welcoming you back soon. Sincerely, Katie Walsh Guest Service Manager

Customer review rating 4.0/5

Horace E. Families - Confirmed reviews ALL

Lovely stay with the family -fourth year in a row..like Arnie “we’ll be back “

Dear Horace E., Thank you so much for your fantastic review and for choosing to stay with us for the fourth year in a row! It is wonderful to know that you continue to enjoy our location, comfortable beds, facilities, and high standard of food—especially our dinner menu. We are also delighted that our spacious and affordable room options work so well for your family. Your loyalty truly means a lot to us. And as you said, “we’ll be back” — we certainly hope so! We look forward to welcoming you and your family back for year five! Sincerely, Katie Walsh Guest Service Manager

Other web-users rate our hotel

  • 1,457 reviews 9.7/10 Location
  • 1,692 reviews 7.3/10 Room
  • 1,735 reviews 8.9/10 Service
  • 23 reviews 7.2/10 WiFi
  • 956 reviews 8.3/10 Breakfast
  • 767 reviews 6.7/10 Cleanliness
  • 501 reviews 7.2/10 Pool
  • 206 reviews 7.6/10 Wellness Area

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