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Mercure Olbia 4 stars

Customer review rating 4.3/5 742 reviews

ALLSAFE approved hotel

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Room 1

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Mercure Olbia
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+ 24 Services

Hotel extras

  • An ALLSAFE SGS certified hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • OLBIA COSTASMERALDAPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-beingPaying
  • Babysitting on requestPaying
  • Beach and water sportsPaying
  • Other sports activitiesPaying
Business services
  • Conventions hotel
  • Self service business centrePaying
  • Copy/print service availablePaying

Hotel location

Mercure Olbia

Via Puglie snc
07026 olbia
italy

Tel: +3907891890067

Fax: (+39)0789/1890266

Check-in from 14h00

Check out up to 11h00

  • ASPO :  2 - 10 VIA V.VENETO

  • By plane

    ELMAS CAGLIARI At 280km / 174 miles

  • By plane

    FERTILIA At 120km / 74 miles

  • By plane

    OLBIA COSTASMERALDA At 3km / 1.86 miles - Shuttle paying

  • By train

    OLBIA At 0.4km / 0.25 miles

GPS :40.922333, 9.491989

Our accommodation(s)

Cozy rooms with all mod cons, including individually controlled modern air conditioning system and electronic card access. Average size approx. 269 sq. ft. (25 m2). Available as double or twin rooms.

Standard Room

Accessible room
  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room

  • Max. number of persons: 3
  • Area: From 25 / 269 sq ft
  • Views: City View *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

TRIPLE ROOM

Accessible room
  • Max. number of persons: 3
  • Area: From 22 / 237 sq ft
  • Views: City View *

Subject to availability

  • Mini bar with free soft drinks
Rooms

Our restaurants and bars

CAFE' BISTROT

Non contractual photo

A modern, refined setting where you can sample Sardinia's best wines and sip delicious cocktails skillfully created by our barman. The bistro cafe offers a range of light meals and snacks from 10am to 10pm

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Olbia

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

742 reviews

tripadvisor

TripAdvisor Rating 4.0/5

795 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Not so well located, Nice Rooms but the rest was just OK

Customer review rating 3.0/5

Philip Families - 17/08/2020 Confirmed reviews ALL

One night

Dear PHILIP L., Thank you for taking the time to tell us about your experience at the Mercure Olbia. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alessandro Front office manager Mercure Olbia

Very kind staff, pretty good property

Customer review rating 4.5/5

Anonymous Families - 28/07/2020 Confirmed reviews ALL

We had very pleasant experience with all staff we interacted with. The hotel boat-shaped design is impressive. A pity we could not experience the top rated buffet breakfast, but circumstances are beyond the control of any hotel at this moment

Dear Mr S., We really appreciate your comments regarding your stay at the Mercure Olbia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandro, Rooms division manager Mercure Olbia

Lovely staff, nice clean hotel

Customer review rating 4.5/5

Robin Solo - 22/07/2020 Confirmed reviews ALL

I was greeted with a lovely smile at check-in and felt immediately at home. The team had gone to great lengths to maintain safety and cleanliness and a good impression was made. Sadly I only had one night in the wonderful city of Olbia but I will be coming back for sure.

Dear Mr. W., We very much appreciate your comments regarding your stay at the Mercure Olbia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandro Front Office Manager Mercure Olbia

Professional staff

Customer review rating 4.5/5

Reda Couples - 18/07/2020 Confirmed reviews ALL

Friendly staff and multi language. Thanks for your hospitality

Dear Mohammed We very much appreciate your comments regarding your stay at the Mercure Olbia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alessandro Front Office Manager Mercure Olbia

Nice holiday!

Customer review rating 4.5/5

Liis Couples - 26/10/2019 Confirmed reviews ALL

Very friendly staff, nice room, good breakfast.

Great stay

Customer review rating 4.5/5

Chloe Solo - 06/10/2019 Confirmed reviews ALL

Very helpful staff, front desk and breakfast staff. Love the spacious comfortable room. Enjoyed the fully equipped gym and friendly gym trainers. Great variaties of choices and local products at breakfast.

A nice 1 night stay to close the holidays

Customer review rating 4.5/5

B. Families - 02/10/2019 Confirmed reviews ALL

The room was very pleasant and very convenient for 2 adults and 2 kids.

As expected

Customer review rating 4.5/5

Anonymous Families - 16/09/2019 Confirmed reviews ALL

Great welcome and conditions

Disappointment..

Customer review rating 1.0/5

Tugce Couples - 10/09/2019 Confirmed reviews ALL

Mercure Olbia was the worst Mercure I have stayed in my life. Very poor quality of rooms and bulding. Also not so clean. The bathrooms are very poor and do not even deserve a 3 star ranking..

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Olbia. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Fabio Laudadio Mercure Olbia

A quick overnight stay

Customer review rating 4.0/5

Anonymous Friends - 08/09/2019 Confirmed reviews ALL

Arrived for a quick overnight enroute to a week long resort stay in Porto Cervo.

Run-down hotel

Customer review rating 2.0/5

Anonymous Couples - 03/09/2019 Confirmed reviews ALL

We booked a night at the Mercure in Olbia to have a short journey to the airport early next morning. We should however have stayed in one of the nicer hotels (with a star less!) we came from. The receptionist (Melinda) was super nice and spoke really good German which we did not expect. However the overall look of the hotel, the views from the room and the room itself were far below 4 stars. To name a few things: old/worn carpet, dirty/furred up fittings in the bathroom & smell of smoke in the bathroom & broken shower head & mold in the shower (...), irritating noises from the A/C and pipes in the wall. Overall and in comparison to other hotels we stayed at whilst on the Island, this does not deserve 4 stars and the website gives a different impression beforehand. It was not a nice end to our vacation.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Olbia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabio Laudadio Mercure Olbia

We stayed in the paradise room-it was perfect

Customer review rating 5.0/5

Anonymous Families - 27/08/2019 Confirmed reviews ALL

The room and service were amazing. The spa is beautiful. The breakfast was fantastic.It was a wonderful experience. Thank you

Very enjoyable with excellent service

Customer review rating 5.0/5

Andrew G. Couples - 23/08/2019 Confirmed reviews ALL

Very enjoyable, staff were friendly and helpful. Very clean hotel, excellent breakfast. Superb Wellness centre and pool

Convenient B&B close to the airport

Customer review rating 4.0/5

Tiago S. Families - 02/08/2019 Confirmed reviews ALL

It was just a convenient one nighter with breakfast to catch an early flight. Not much to say other than the bathroom in the room I got needs a reno.

Lovely stay in an impressive hotel

Customer review rating 4.0/5

Alan S. Families - 27/07/2019 Confirmed reviews ALL

The architecture of the interior is very impressive and like being in a cruise liner. The glass elevator is a great experience. The pool area is also very nice with a warm-up bar. Staff are also friendly.

A pleasant stay.

Customer review rating 4.5/5

Mr P. P. Couples - 04/07/2019 Confirmed reviews ALL

This was our second visit to this hotel, the reason we returned was it is a very welcoming hotel with friendly staff always willing to help. The hotel is clean and rooms are are prepared quickly. The only problem we had was the breakfast could have been better prepared especially the scrambled eggs, but staff were always at hand to put this right.

short stay in Olbia

TripAdvisor rating 4.0/5

0cracker Family - 02/05/2019 TripAdvisor review

Really unusual hotel inside great mosaic. The website gave the impression that the swimming pools and Jacuzzi were part of your stay however I was surprised to find that it was an additional €18 per person for two hours.

Place I will keep returning to

TripAdvisor rating 5.0/5

Goran I Solo travel - 27/10/2018 TripAdvisor review

Excellent hotel in Sardinia which is home to some of the most beautiful beaches in the world. Very rich breakfast. Upgraded room had Lavazza coffee / tea machine and it was great for refreshment. Room and bed very comfortable. Outdoor pool very relaxing. Great hotel throughout. Staff is highly competent.

Dear Goran I, We very much appreciate your comments regarding your stay at the Mercure Olbia. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabio Laudadio Rooms division manager Mercure Olbia

Perfect 5 days in Olbia

TripAdvisor rating 5.0/5

ace6vel Couples - 21/07/2018 TripAdvisor review

Amazing hotel experience. Everything was as described. Hotel design is unique. Staff is very friendly. Free underground parking is available. Breakfast is mediterranean which is ok. It is about 1km from the street with all the stores and the night life.

Dear ace6vel, We very much appreciate your comments regarding your stay at the Mercure Olbia. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabio Laudadio Rooms division manager Mercure Olbia

Amazing stay in Mercure Olbia

TripAdvisor rating 5.0/5

patrycjapk Couples - 05/11/2017 TripAdvisor review

We've spent great 3 nights in this hotel. Rooms are great as well the whole hotel, breakfast and stuff. They are super helpful and kind. I highly recommend also hotel's SPA. You have to make reservation upfront but it's worth to be there. Before reserving this hotel I've found some bad opinions and to be honest I do not understand them at all. People claim that hotel is located in "slums". If for those people slums means that hotel is from one side located on a small and quite street and from the other side you have railroad trucks with only few trains per day and super quite room then I think such a people really spent time on looking for problems instead of enjoying life:).

Dear patrycjapk, We very much appreciate your comments regarding your stay at the Mercure Olbia. We are very happy to notice you enjoyed your stay concerning all aspect ie. the room, the breakfast, the wellness center, the kindness of the staff and the central location ok the hotel. It is always a pleasure to receive positive feedback, therefore we will share them with our team since we are sure that this feedback will serve as further encouragement to all of our staff to strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabio Laudadio Rooms division manager Mercure Olbia

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