Pullman Zhangjiajie

We stayed here in Sept 2019. This hotel was very clean and in a great location to visit Zhangjiajie. We took a DiDi to the park front entrance, although you could technically walk it. Food was pretty good - for breakfast it was a big buffet with both Chinese and typical American food, so you could sample a bunch of stuff. We didn't eat lunch or dinner here because it was pretty expensive, and there were good restaurants within walking distance downtown. Highly recommend!

We had a great 2 night stay in this hotel. Great breakfast with Chinese and western choices. Location is so convenient Staff are so helpful like concierge Jerry who help us book a taxi to send us to Grand Canyon and wait for us till the trip finish and back to hotel then send us to the airport. And Your Service Manager Bob Naresh who made our stay more enjoyable and worth the trip he help us book our room and help us plan our trip because of him we able to visit beautiful famous tourist spot like the Grand Canyon Glass bridge and Zhangjiajie National Forest Park where the Avatar mountain is. Your hotel is so lucky to have them. Especially Bob who really knows what service means. Will definitely come back and recommend this hotel with friends.

Location is so convenient to the entrance of the Zhangjiajie National Forest Park. Staff are so helpful. Especially Bob Naresh who did a great job helping us organize our trip. He recommend places to go and how to go and how much we need to pay he really did a great job helping guest like us who know nothing about Zhangjiajie..Seamless service who answer all my inquiry in an instant. Breakfast was good. Room is so comfortable only downside is that when you stay during Oct which is quite cold already they only have heater so room was quite hot you have to open the window to make it a bit cold. But overall stay was good

Dear Pullman Hotel managers, We are writing to share with you opinion about our stay at Pullman Hotel China Zhangjiajie. Me and my wife stayed in room 3511 a couple of nights and we were delighted. Everything was very well organized, breakfasts very delicious. We also ordered massages twice, high quality and very nice service. In our opinion, one of the managers, Mr. Bob Naresh, deserves special attention because he was very helpful many times, both in the morning and late in the evening. He looks very professional and always wears a suit. Very good English and kindness was what made him stand out. Thank you very much for the nice time and we hope that we will come back here many times.

It was a nice and relaxing stay. Thank you to Bob for everything. He is very professional and helpful. He gave us suggestions on our trip itinerary. He always checked back if we are having a great stay. He made our stay in Zhangjiajie memorable.