Pullman Zhangjiajie 5 stars

Name: Pullman Zhangjiajie - ALL
Address: No. 188 Gaoyun Road, Wulingyuan, Zhangjiajie, Hunan, China, ZHANGJIAJIE, 427400, CN
Telephone: +867448888888
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 98 reviews

41 41 photos

36 36 photos

No. 188 Gaoyun Road, Wulingyuan, Zhangjiajie, Hunan, China, 427400 ZHANGJIAJIE, China

See rates

Pullman Zhangjiajie

Hotels combining lifestyle and design, for business and leisure

Pullman Zhangjiajie is located in Wulingyuan, the world natural heritage geological park and national forest. The Southeast Asia resort architecturally themed hotel caters for both business and leisure travelers and offers sight-seeing tours that explore Zhangjiajie culture. It is a convenient 30-min. drive from Zhangjiajie City, airport and railway station, and near the National forest park.

Pullman Zhangjiajie is located in the center of Wulingyuan, the National Forest Park and 5A scenic spot. Nearby attractions include the Zhangjiajie National Forest Park, Baofeng Lake, Huanglong Cave, Zhangjiajie Grand Canyon and Charming Xiangxi Theater. Trendy restaurants and bars that suit all tastes and budgets are within a short walking distance. Strategically located with a 30-minute drive from Zhangjiajie City, airport and railway station, and it takes only 2.5-hour from Changsha by high-speed rail.

Hotel extras

Located in a high quality ecological environment with beautiful natural scene
10-mins walk to Zhangjiajie National Forest Pk., 25-mins drive to Grand Canyon Glass.
The first five-star international hotel in Zhangjiajie
Next to the Charming Xiangxi Cultural Square
It takes only 2.5-hour from Changsha by high-speed rail.

Our accommodation(s)

Room

SUPERIOR ROOM,1 King Size Bed

3 pers. max
38 m² / 409 sq ft

Bedding 1 x King size bed(s)

From NaN CNY NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

SUPERIOR ROOM, 2 Single Size Beds

3 pers. max
38 m² / 409 sq ft

Bedding 2 x Single bed(s)

From NaN CNY NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

DELUXE ROOM,1 King Size Bed

3 pers. max
38 m² / 409 sq ft

Bedding 1 x King size bed(s)

From NaN CNY NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

DELUXE ROOM, 2 Single Size Beds

3 pers. max
38 m² / 409 sq ft

Bedding 2 x Single bed(s)

From NaN CNY NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

DELUXE EXECUTIVE ROOM, Lounge Access, 1 King Size Bed

3 pers. max
42 m² / 452 sq ft

Bedding 1 x King size bed(s)

From NaN CNY NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

DELUXE EXECUTIVE ROOM, Lounge Access, 2 Single Size Beds

3 pers. max
42 m² / 452 sq ft

Bedding 2 x Single bed(s)

From NaN CNY NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Pullman Zhangjiajie

No. 188 Gaoyun Road, Wulingyuan, Zhangjiajie, Hunan, China
427400 ZHANGJIAJIE
China

GPS:29.346644, 110.546386

+86 744 888 8888

+86 744 566 6168

Charming Xiangxi

Entertainment/theatre district

Zhangjiajie National Park

National park

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

V CAFE

80 seats available, tempting exotic classic cuisine, asian and western cuisines, splendid buffet for breakfast, beautiful pool view for guests to enjoy during meal.

FENG CHINESE RESTAURANT

400 seats available, 11 individual rooms for private dining, classic Cantonese cuisine, Traditional Xiang cuisine, Special Tuija dishes.

V-Restaurant

50 seats available, offers traditional Xiang cuisine, special Tujia Dishes, classic Cantonese cuisine, and a cocktail reception

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 600 m² / 6458 sq ft
Maximum seats capacity: 750
Maximum capacity for banquets: 380

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5 98 reviews

TripAdvisor Rating 4.6/5 1,786 reviews

Best location & advice during our stay at Zhangjiajie

YMC6 12/1/2025 TripAdvisor review

I could plan the sights for Changsha, Fenghuang & Furong Town but planning for Zhangjiajie was a huge challenge, somewhat confusing, no matter how many YouTube videos you watch on the sights, the tickets to buy etc. for a FIT. Guests at Pullman are very fortunate to have Mr Zhu from the tour desk who gave us a clear overview of ZJJ and of how we should spend our days. Mr Zhu identified the important sights to visit and in which order to visit them. You will need minimally 4-5 days at this beautiful part of China. He also booked entrance tickets & show tickets for us, saving us queuing time. He recommended sights based on our fitness and we were seniors > 65yrs old. When we had difficulty getting a Didi ride back from the Fairy Fox show to the hotel, we just gave him a call and he was able to arrange a last minute ride back from the Fairy Fox show . We are much appreciated to Mr Zhu for his enthusiasm in providing the best service to us and all guests staying at the Pullman Zhangjiajie.

Dear guest, Thank you for choosing to stay at the Pullman Zhangjiajie and for sharing your wonderful experience. As the only international five-star hotel in Zhangjiajie, we not only have a convenient location and complete facilities, but also have the helpful service. We are delighted to know that you had a great stay with us and appreciated our helpful service. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Alexey Z. Friends - 11/27/2025 Confirmed reviews ALL

I like the location of the hotel and the room is good. But in a cold season feels like you eat on a street and poor guys on reception literally have to work like outdoors. Not sure about that.

Kevin X. Couples - 11/20/2025 Confirmed reviews ALL

Could not have asked for a better hotel. This one was amazing. The staff is very helpful and kind.

Not Ideal for non-Chinese Tourists

Leyson S 11/19/2025 TripAdvisor review

For a 5-star hotel with an International brand located in a global tourist destination, it was shocking that there was only 1 hotel employee in the entire establishment who can speak English. Not even the front desk, Concierge or employees at the bar were able to speak English. It was such a hard time communicating with people at this hotel. I understand that there is a language barrier visiting China but I honestly thought choosing a 5 star hotel that markets itself as an international brand would help bridge that gap. I was mistaken. Anyway, the hotel room is plagued with bugs. The breakfast area is always chaotic with too many people everytime. Food is okay but repetitive everyday. The only good thing about this hotel is its location as it is just nearby the east gate of the Zhangjiajie National Forest Park.

Dear guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience.

Scenery is breathtaking. The food choices can be daring!

sonnyadaguam 11/16/2025 TripAdvisor review

A fantastic place to visit and see the natural beauty of the mountains and forestry China has to offer. The air is clean and the people friendly. The food does take getting used to 😁

Dear guest, Thank you for taking the time to share your feedback from your recent stay with us.It is delighted for the whole team and I to hear that you enjoyed the stay at Pullman Zhangjiajie as well as appreciating our location.Do please feel free to let us know if we can be of any assistance to make your next stay even better. Wish you safe travel and stay well.

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

509 reviews 9.5/10 Location
468 reviews 7.5/10 Room
569 reviews 8.8/10 Service
7 reviews 8.5/10 WiFi
328 reviews 5.7/10 Vibe
326 reviews 8/10 Breakfast
239 reviews 5.6/10 Amenities
195 reviews 8.3/10 Comfort

25 reviews 9.6/10 Location
23 reviews 7/10 Room
26 reviews 8.9/10 Service
16 reviews 5.2/10 Vibe
13 reviews 7.7/10 Breakfast
11 reviews 7.5/10 Food
10 reviews 8.3/10 Value
9 reviews 7.5/10 Cleanliness

16 reviews 9.6/10 Location
17 reviews 6.6/10 Room
22 reviews 8.9/10 Service
15 reviews 7.9/10 Breakfast
10 reviews 6.6/10 Food
9 reviews 9.1/10 Pool
9 reviews 4.1/10 Vibe
8 reviews 8.3/10 Comfort

7 reviews 7/10 Room
5 reviews 9/10 Service
5 reviews 7.9/10 Cleanliness
5 reviews 7.4/10 Breakfast

Free: become a member

When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate

Our other establishments nearby

Mercure Zhangjiajie Tianmen Mountain

At 24.822 km

See the hotel

All our hotels in Zhangjiajie

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.