Pullman Zhangjiajie 5 stars

Customer review rating (ALL Rating) 4.7/5 371 reviews

Pullman Zhangjiajie - Image 1
Pullman Zhangjiajie - Image 2
Pullman Zhangjiajie - Image 3
Pullman Zhangjiajie - Image 4

Description

Hotel extras

  • Located in a high quality ecological environment with beautiful natural scene

  • 10-mins walk to Zhangjiajie National Forest Pk., 25-mins drive to Grand Canyon Glass.

  • The first five-star international hotel in Zhangjiajie

  • Next to the Charming Xiangxi Cultural Square

  • It takes only 2.5-hour from Changsha by high-speed rail.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Pullman Zhangjiajie

No. 188 Gaoyun Road, Wulingyuan, Zhangjiajie, Hunan, China
427400 ZHANGJIAJIE
China

GPS:29.346644, 110.546386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  371 reviews

Customer review rating 4.0/5

Ripple L. Families - Confirmed reviews ALL

Dear Guest, Thanks for choosing to stay at Pullman Zhangjiajie and thanks for your valuable reviews. All of us are very delighted to hear that you enjoyed the stay at Pullman Zhangjiajie. As the first National five star hotel of Zhangjiajie, we have a good location and complete facilities, we try our best to offer the best service to the guest and make you feel right at home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Customer review rating 3.0/5

Tom C. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking your time to share your stay feedback with us. We are glad that you approve of our hotel’s excellent central location. We sincerely apologize for the imperfections in our room condition and cleanliness that affected your experience. We will arrange facility maintenance and upgrades gradually, and strengthen housekeeping training to elevate our overall service quality. We value your suggestions greatly, and hope to have another opportunity to bring you a more comfortable and satisfying stay next time.

Customer review rating 2.5/5

Giorgio C. Families - Confirmed reviews ALL

Dear Guest, Thank you so much for your balanced feedback. We truly appreciate your kind recognition of our great location, and we sincerely apologize for all the inconveniences you encountered. We have taken all your valuable comments regarding property updates, pool policy, room facilities and temporary lobby service very seriously for our ongoing improvements. We hope we may earn another chance to deliver a much better stay to you in the future.

Customer review rating 2.0/5

Juncheng Z. Friends - Confirmed reviews ALL

Dear Guest, We are truly sorry the noise from the air conditioner disrupted your precious rest during your stay. Your feedback means a lot to us. We have taken your comments very seriously and will thoroughly review our room facilities to deliver a quieter, more comfortable experience for all guests. Your valuable comments will help us improve greatly. We hope to have a chance to serve you better next time.

Customer review rating 3.5/5

Paul W. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Other web-users rate our hotel

  • 568 reviews 9.4/10 Location
  • 497 reviews 7.2/10 Room
  • 611 reviews 8.6/10 Service
  • 11 reviews 7.4/10 WiFi
  • 338 reviews 7.7/10 Breakfast
  • 336 reviews 5.5/10 Vibe
  • 239 reviews 5.2/10 Amenities
  • 215 reviews 8.1/10 Comfort

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

Mercure Zhangjiajie Tianmen Mountain

At 24.822 km

See the hotel
All our hotels in Zhangjiajie Hotels