Pullman Zhangjiajie 5 stars

Customer review rating (ALL Rating) 4.7/5 403 reviews

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Pullman Zhangjiajie - Image 4

Description

Hotel extras

  • Located in a high quality ecological environment with beautiful natural scene

  • 10-mins walk to Zhangjiajie National Forest Pk., 25-mins drive to Grand Canyon Glass.

  • The first five-star international hotel in Zhangjiajie

  • Next to the Charming Xiangxi Cultural Square

  • It takes only 2.5-hour from Changsha by high-speed rail.

Our accommodation(s)

Book this hotel
Room 1

38m² (409 sq. ft.), Pullman beddings, 42" TV, work table, safe deposit box, mini bar, high-speed WIFI and internet connection, bathroom with separate bathtub and shower.

Max. number of persons
3
Area
From 38 / 409 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 3 pers. max
  • 38 / 409 sq ft
  • Bedding 2 x Single bed(s)

38m², Pullman beddings, C.O. BIGELOW bath amenities.

Max. number of persons
3
Area
From 38 / 409 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

38m², Pullman beddings, C.O. BIGELOW bath amenities.

Max. number of persons
3
Area
From 38 / 409 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

38 m² room with a Hollywood Bed, bathroom with separate bathtub and shower, complimentary C.O. BIGELOW bath amenities, safe deposit box, and free WIFI.

Max. number of persons
3
Area
From 38 / 409 sq ft

Bedding

King size bed(s) x1

38 m² room with two Single beds, Bed, bathroom with separate bathtub and shower, complimentary C.O. BIGELOW bath amenities, safe deposit box, and free WIFI.

Max. number of persons
3
Area
From 38 / 409 sq ft

Bedding

Single bed(s) x2

38 - 42m², Pullman beddings, C.O. BIGELOW bath amenities.

Max. number of persons
3
Area
From 42 / 452 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

38 - 42m², Pullman beddings, C.O. BIGELOW bath amenities.

Max. number of persons
3
Area
From 42 / 452 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Illy coffee machineAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

71 m², separate bedroom and living room, Pullman beddings,C.O. BIGELOW bath amenities.

Max. number of persons
3
Area
From 71 / 764 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Illy coffee machineAdditional charge
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 45 Outlet

Tv Facilities

  • Children's TV Channels
  • Free movies/video
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Hotel location

Pullman Zhangjiajie

No. 188 Gaoyun Road, Wulingyuan, Zhangjiajie, Hunan, China
427400 ZHANGJIAJIE
China

GPS:29.346644, 110.546386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 456 rooms
  • 2 rooms for people with reduced mobility
  • 7 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

Entertainment

  • Karaoke

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

3 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Business Center

  • Business center with support staff

Well-being

Garden Pool

  • Outside
  • On site

Fit Lounge

  • On site

Sports and leisure

Table tennis Additional charge

  • On site
  • On site
  • Outdoor parking
  • 200 parking spaces
  • Parking opened 24/7

Vehicles

  • Bus parking

Security

  • Well-lit parking
  • Parking with security service

400 seats available, 11 individual rooms for private dining, classic Cantonese cuisine, Traditional Xiang cuisine, Special Tuija dishes.

50 seats available, offers traditional Xiang cuisine, special Tujia Dishes, classic Cantonese cuisine, and a cocktail reception

Offer includes selected wine, coffee, soft drinks and snacks.

Our outdoor swimming pool is surrounded by a lush garden. Now what was that pressing bit of business/leisure that couldn't wait?

Want to fit some fitness in your schedule? We have all the latest exercise equipment and trainers to help you use it. Or perhaps you fancy a game of snooker?

Weddings, anniversaries, teambuilding... Or how about a barbecue buffet or a cocktail reception in the garden beside the pool?

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  403 reviews

Customer review rating 5.0/5

Seyedeh Z. E. Couples - Confirmed reviews ALL

Customer review rating 4.0/5

Jenny C. Solo - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Christian B. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Pauline L. S. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Olga L. Solo - Confirmed reviews ALL

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. We have shared your comments with our team. I am confident that this feedback will serve as encouragement for all our staff as we strive to continuously improve our service quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as your previous one.

Customer review rating 4.0/5

Jenny C. Solo - Confirmed reviews ALL

I was given a very roomy and comfy room at level 7 when travelling in Aug. I like the swimming pool. Watched the drone show the 1st night of arrival. Restaurants are in walking distance, hotel's facilities were great.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Christian B. Families - Confirmed reviews ALL

Great hotel, very close to Zhangjiajie park entrance, 20min walk. Confortables rooms, good restaurant, nice swimming pool.

Customer review rating 5.0/5

Pauline L. S. Families - Confirmed reviews ALL

Staff were lovely and helpful, the Pullman has the most comfortable bed and pillows of any hotel we have stayed in on this trip and it is super convenient location for the East gate entrance with lots of local cuisine on the doorstep!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Olga L. Solo - Confirmed reviews ALL

I had a very pleasant stay at Pullman Zhangjiajie and was very happy with the service, comfort and overall experience. The hotel and staff made my stay enjoyable, and I would be happy to return

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. We have shared your comments with our team. I am confident that this feedback will serve as encouragement for all our staff as we strive to continuously improve our service quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as your previous one.

Customer review rating 4.5/5

Bernard L. Solo - Confirmed reviews ALL

All staff were well trained with excellent service quality including Concierge and Check-in staff. I was extremely grateful for the excellent service offered by the Lobby Lounge. Dale‘s professionalism and efficiency made my Happy Hour even more enjoyable.

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. We have shared your comments with our team. I am confident that this feedback will serve as encouragement for all our staff as we strive to continuously improve our service quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as your previous one.

Customer review rating 5.0/5

Jia E. C. Families - Confirmed reviews ALL

Excellent and nice experience. If coing back again will definitely stay at the same hotel.

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. We have shared your comments with our team. I am confident that this feedback will serve as encouragement for all our staff as we strive to continuously improve our service quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as your previous one.

Customer review rating 5.0/5

Yangshen Y. Solo - Confirmed reviews ALL

Hotel literally at the door of Zhangjiajie National Park. Great service and food.

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. We have shared your comments with our team. I am confident that this feedback will serve as encouragement for all our staff as we strive to continuously improve our service quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as your previous one.

Customer review rating 4.0/5

Sangram S. S. Families - Confirmed reviews ALL

Great location and spacious rooms for our family of 4. Kids really enjoyed the pool and the staff was great. Would highly recommend this hotel

Dear guest, We very appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Customer review rating 4.0/5

Pak K. W. Couples - Confirmed reviews ALL

We stayed at the hotel for three nights and had a wonderful experience. The location is excellent, and every staff member we interacted with was friendly, attentive, caring, and professional. They all made us feel genuinely welcome throughout our stay. A special thank you to Jerry Zheng and Mark from the Concierge team. Their excellent advice on local attractions and transportation made our sightseeing much easier and saved us valuable time. I would also like to thank Anne Wang, who kindly lent me a laptop so I could book our next trip to Xi'an. Her willingness to help was greatly appreciated. I also thoroughly enjoyed the live music during Happy Hour. The male singer's beautiful performance brought back many wonderful memories and created such a warm, relaxing atmosphere. It added a special touch to our stay and made the experience even more memorable. Finally, Xiaolin Li and Tingchao Hu at the bar provided exceptional service with warmth and genuine hospitality. Their sincere care and attention to detail made our stay truly unforgettable. We would not hesitate to recommend this hotel to anyone visiting Zhangjiajie and look forward to returning in the future.

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. We have shared your comments with our team. I am confident that this feedback will serve as encouragement for all our staff as we strive to continuously improve our service quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as your previous one.

Customer review rating 5.0/5

Wendy W. G. S. Couples - Confirmed reviews ALL

Hotel staff was very attentive to your matters. Location is very convenient

Dear guest, We very appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Customer review rating 4.0/5

Ripple L. Families - Confirmed reviews ALL

We have a very pleasant experience.

Dear Guest, Thanks for choosing to stay at Pullman Zhangjiajie and thanks for your valuable reviews. All of us are very delighted to hear that you enjoyed the stay at Pullman Zhangjiajie. As the first National five star hotel of Zhangjiajie, we have a good location and complete facilities, we try our best to offer the best service to the guest and make you feel right at home. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Customer review rating 3.0/5

Tom C. Families - Confirmed reviews ALL

The hotel’s location is excellent—it’s centrally located and provides easy access to all of Zhangjiajie’s main attractions. Unfortunately, the property itself feels quite dated. The rooms appear not to have been renovated or modernized in many years. When we checked in, our room had a noticeable odor that made it feel as though it needed a thorough cleaning. The carpet smelled musty and looked like it hadn’t been vacuumed after the previous guests. While the location is a major advantage, the overall cleanliness and condition of the rooms left us disappointed.

Dear Guest, Thank you for taking your time to share your stay feedback with us. We are glad that you approve of our hotel’s excellent central location. We sincerely apologize for the imperfections in our room condition and cleanliness that affected your experience. We will arrange facility maintenance and upgrades gradually, and strengthen housekeeping training to elevate our overall service quality. We value your suggestions greatly, and hope to have another opportunity to bring you a more comfortable and satisfying stay next time.

Customer review rating 2.5/5

Giorgio C. Families - Confirmed reviews ALL

While the location is excellent, the hotel is in clear need of renovation. I found it unreasonable that swim caps are mandatory for the outdoor pool, and if they are required, they should be provided free of charge rather than sold. Furthermore, the shower in the room was not functioning properly. Although the lounge was closed for ongoing renovations, the substitute lobby service should have been of a higher standard to compensate for the inconvenience.

Dear Guest, Thank you so much for your balanced feedback. We truly appreciate your kind recognition of our great location, and we sincerely apologize for all the inconveniences you encountered. We have taken all your valuable comments regarding property updates, pool policy, room facilities and temporary lobby service very seriously for our ongoing improvements. We hope we may earn another chance to deliver a much better stay to you in the future.

Customer review rating 2.0/5

Juncheng Z. Friends - Confirmed reviews ALL

AC turns on and generates a knocking sound every time. wakes me up during sleep

Dear Guest, We are truly sorry the noise from the air conditioner disrupted your precious rest during your stay. Your feedback means a lot to us. We have taken your comments very seriously and will thoroughly review our room facilities to deliver a quieter, more comfortable experience for all guests. Your valuable comments will help us improve greatly. We hope to have a chance to serve you better next time.

Customer review rating 3.5/5

Paul W. Couples - Confirmed reviews ALL

Nice location. Great help by organizing tours. Food in the restaurant not good

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 4.0/5

Navneet J. Families - Confirmed reviews ALL

1-Vegetarian food options must be included either on a regular basis in the breakfast or on demand menu. 2- For a long 4night stay we were dumped in one corner of the hotel with a jarring view - which was very very disappointing. Above all a request to cancel the 4th night was turned down. 3- Mr Reddy at reception deserves special mention for showing a large heart and magnanimity in offering his own Indian vegetarian meal for my family. It came at a time when my family and me were desperate for it. Sincere heartfelt thanks from my family and abundant blessings to Mr Reddy. May he prosper in the hospitality business or whatever vocation he chooses !

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Customer review rating 5.0/5

Maria M. D. S. Solo - Confirmed reviews ALL

Location close to all the best sights and theaters. Excellent service, impeccable breakfast. I highly recommend it.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

James C. Couples - Confirmed reviews ALL

We had a great stay and everybody was friendly and helpful. We want to thank Anne at the front desk and the ladies in the restaurant. We will remember them. The one shortcoming was the very noisy Air Conditioning in the room.

Dear Guest, Thank you for your wonderful feedback. We are truly delighted that our front desk staff and restaurant ladies offered you friendly and helpful service during your stay. We sincerely apologize for the noisy air conditioner that disturbed your comfort. Our maintenance team will do further inspection and repair the unit to avoid such issues. We look forward to welcoming you back to Pullman Zhangjiajie soon. Best regards,

Customer review rating 5.0/5

Able Z. W. Friends - Confirmed reviews ALL

Everything that's supposed to work, works well. I am impressed with the tour services that helped us with all the relevant information about Zhangjiajie. George helped us book all the tickets and arranged a nice guide for us. This saved us plenty of time so that we could focus on enjoying the trip.

Dear guest, Thank you for choosing to stay at the Pullman Zhangjiajie and for sharing your wonderful experience.As the only international five-star hotel in Zhangjiajie, we not only have a convenient location and complete facilities, but also have the helpful service.We are delighted to know that you had a great stay with us and appreciated our helpful service.We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Other web-users rate our hotel

  • 570 reviews 9.5/10 Location
  • 518 reviews 7.5/10 Room
  • 621 reviews 8.5/10 Service
  • 13 reviews 7.4/10 WiFi
  • 354 reviews 8.2/10 Breakfast
  • 321 reviews 5.8/10 Vibe
  • 232 reviews 8.3/10 Comfort
  • 216 reviews 7.4/10 Cleanliness

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