Pullman Zhangjiajie 5 stars

Customer review rating (ALL Rating) 4.5/5 37 reviews

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Description

Hotel extras

  • Located in a high quality ecological environment with beautiful natural scene

  • 10-mins walk to Zhangjiajie National Forest Pk., 25-mins drive to Grand Canyon Glass.

  • The first five-star international hotel in Zhangjiajie

  • Next to the Charming Xiangxi Cultural Square

  • It takes only 2.5-hour from Changsha by high-speed rail.

Our accommodation(s)

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Room 1

Hotel location

Pullman Zhangjiajie

No. 188 Gaoyun Road, Wulingyuan, Zhangjiajie, Hunan, China
427400 ZHANGJIAJIE
China

GPS:29.346644, 110.546386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  37 reviews

TripAdvisor Rating  4.5/5  1,324 reviews

Customer review rating 2.0/5

Qingyu F. Friends - Confirmed reviews ALL

敬爱的顾客, 感谢您花时间分享您的经历。虽然我们希望能够给您更好的住宿体验,但您的评论对我们学习并改进我们的服务非常重要。我们虽然致力于为顾客提供好的住宿体验,但很显然我们的服务仍然存在缺失,且不能使您满意。如果您愿意给我们一个机会来赢回您的信任,我可以向您保证我们将会尽全力让您获得最佳的酒店住宿体验,并使您再次喜欢我们的酒店。 祝好,

Good option

TripAdvisor rating 5.0/5

miriamcristinam2024 TripAdvisor review

Dear guest, Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

Customer review rating 5.0/5

Na Z. Friends - Confirmed reviews ALL

敬爱的顾客, 感谢您对我们酒店的精彩评论!我们十分高兴听到您在我们酒店过得愉快,并十分期待您的再次光临。 祝好,

Customer review rating 5.0/5

Huixin Z. Friends - Confirmed reviews ALL

敬爱的顾客, 感谢您对我们酒店的精彩评论!我们十分高兴听到您在我们酒店过得愉快,并十分期待您的再次光临。 祝好,

it was OK

TripAdvisor rating 4.0/5

Chris Z TripAdvisor review

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Zhangjiajie. I am sorry that some your experience did not meet your expectations; please allow me to express my sincerest apologies. If you want 2 keys,our colleague can give them to you. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

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Other web-users rate our hotel

  • 531 reviews 9.3/10 Location
  • 524 reviews 7.4/10 Room
  • 639 reviews 8.9/10 Service
  • 348 reviews 8.6/10 Breakfast
  • 212 reviews 8.1/10 Cleanliness
  • 205 reviews 7.4/10 Comfort
  • 177 reviews 9.1/10 Pool
  • 24 reviews 5.7/10 Wellness Area

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