Pullman Zhangjiajie 5 stars

Customer review rating (ALL Rating) 4.3/5 107 reviews

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Description

Hotel extras

  • Located in a high quality ecological environment with beautiful natural scene

  • 10-mins walk to Zhangjiajie National Forest Pk., 25-mins drive to Grand Canyon Glass.

  • The first five-star international hotel in Zhangjiajie

  • Next to the Charming Xiangxi Cultural Square

  • It takes only 2.5-hour from Changsha by high-speed rail.

Our accommodation(s)

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Hotel location

Pullman Zhangjiajie

No. 188 Gaoyun Road, Wulingyuan, Zhangjiajie, Hunan, China
427400 ZHANGJIAJIE
China

GPS:29.346644, 110.546386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  107 reviews

TripAdvisor Rating  4.6/5  1,800 reviews

Customer review rating 5.0/5

Antonius D. Families - Confirmed reviews ALL

We stayed for 2 nights at Pullman Zhangjiajie and enjoyed the stay there. The location is superb with only 5 minutes walk to the river where there's light and music show every night. The rooms are clean and comfortable. The highlight is the customer service we received from Mark, the concierge who helped us with everything. He greeted us at night when we walked along the river and gave us good tips even when he's already finished working for the day.

Dear Mr.Antonius D., We very appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Michael F. Solo - Confirmed reviews ALL

Great location for visiting national park. Walking distance to main gate. In-house travel agent sells tickets at no mark up (verified) and gives you great advice. Makes instant changes etc. just a very pleasant place to be. It's an older hotel but very clean and we'll maintained.

Dear Mr.F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Mayasari D. Couples - Confirmed reviews ALL

While we are check in, the reception 2 young lady ...try their best English to give information and answer all of our question.

Dear Mayasari D., We very appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Memorable visit

TripAdvisor rating 5.0/5

Alex_isr Couples - TripAdvisor review

Travel to Avatar mountains. Enjoyed hotel and specially travel agent Mr Zhu, who made our stay really memorable and challenging. Very good professional. In the hotel we enjoyed room , foot massage. Good location. Breakfast is ok, could be better.

Dear guest, Thank you for sharing your review of Pullman Zhangjiajie. It was a pleasure to read your kind words on our welcoming and attentive team at Pullman Zhangjiajie. I am delighted to hear that you thoroughly enjoyed every aspect of your stay with us. I hope we have the pleasure of welcoming you back to Pullman Zhangjiajie very soon again.

Customer review rating 4.5/5

Vandana G. Families - Confirmed reviews ALL

Good breakfast spread and beautiful hotel

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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Other web-users rate our hotel

  • 520 reviews 9.4/10 Location
  • 465 reviews 7.3/10 Room
  • 572 reviews 8.9/10 Service
  • 8 reviews 6.4/10 WiFi
  • 334 reviews 7.9/10 Breakfast
  • 331 reviews 5.4/10 Vibe
  • 243 reviews 5.4/10 Amenities
  • 193 reviews 7.9/10 Comfort

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