Pullman Zhangjiajie 5 stars

Customer review rating (ALL Rating) 4.4/5 110 reviews

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No. 188 Gaoyun Road, Wulingyuan, Zhangjiajie, Hunan, China, 427400 ZHANGJIAJIE, China

Description

Hotel extras

  • Located in a high quality ecological environment with beautiful natural scene

  • 10-mins walk to Zhangjiajie National Forest Pk., 25-mins drive to Grand Canyon Glass.

  • The first five-star international hotel in Zhangjiajie

  • Next to the Charming Xiangxi Cultural Square

  • It takes only 2.5-hour from Changsha by high-speed rail.

Our accommodation(s)

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Hotel location

Pullman Zhangjiajie

No. 188 Gaoyun Road, Wulingyuan, Zhangjiajie, Hunan, China
427400 ZHANGJIAJIE
China

GPS:29.346644, 110.546386

Telephone
Fax +86 744 566 6168

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  110 reviews

TripAdvisor Rating  4.6/5  1,804 reviews

Amazing hotel and city

TripAdvisor rating 5.0/5

Saleh A TripAdvisor review

Amazing experience , friendly staff very welcoming Full recommended The city is paradise on earth Will always come China is amazing

Dear guest, Thank you for choosing to stay at the Pullman Zhangjiajie and for sharing your wonderful experience. As the only international five-star hotel in Zhangjiajie, we not only have a convenient location and complete facilities, but also have the helpful service. We are delighted to know that you had a great stay with us and appreciated our helpful service. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Special Hotel with Mountains surrounded the buildings

TripAdvisor rating 4.0/5

SimonCN2011 TripAdvisor review

Stayed at this hotel inside the core area of Zhangjiajie. Like other Pullman, such as in Beijing, bathroom with big open glass view and can see through between the bedroom and bathroom. It is a big site with various buildings. The restaurant for daily breakfast is huge and offers both chinese and western food. There were dim sum dishes there but more Northern style. On the days of stay. The ceiling of the coffee shop close to the main entrance contained chinese writings. The main entrance floor mainly use brown and white colours. When a tour group arrived, the back screen will show welcome message with tour company logo on it so that the tourists felt welcomed.

Dear guest, Thank you for choosing to stay at the Pullman Zhangjiajie and for sharing your experience. As the only international five-star hotel in Zhangjiajie, we not only have a convenient location and complete facilities, but also have the helpful service. Thank you for your review; this will help us go further and higher. We look forward to your and your family's next visit.

Customer review rating 5.0/5

Antonius D. Families - Confirmed reviews ALL

We stayed for 2 nights at Pullman Zhangjiajie and enjoyed the stay there. The location is superb with only 5 minutes walk to the river where there's light and music show every night. The rooms are clean and comfortable. The highlight is the customer service we received from Mark, the concierge who helped us with everything. He greeted us at night when we walked along the river and gave us good tips even when he's already finished working for the day.

Dear Mr.Antonius D., We very appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Michael F. Solo - Confirmed reviews ALL

Great location for visiting national park. Walking distance to main gate. In-house travel agent sells tickets at no mark up (verified) and gives you great advice. Makes instant changes etc. just a very pleasant place to be. It's an older hotel but very clean and we'll maintained.

Dear Mr.F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Mayasari D. Couples - Confirmed reviews ALL

While we are check in, the reception 2 young lady ...try their best English to give information and answer all of our question.

Dear Mayasari D., We very appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 523 reviews 9.4/10 Location
  • 462 reviews 7.4/10 Room
  • 571 reviews 8.9/10 Service
  • 8 reviews 7.1/10 WiFi
  • 330 reviews 7.9/10 Breakfast
  • 329 reviews 5.5/10 Vibe
  • 240 reviews 5.5/10 Amenities
  • 190 reviews 7.9/10 Comfort

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