ibis Lagos Ikeja Hotel 3 stars

Customer review rating 3.8/5 1,330 reviews

ALLSAFE approved hotel

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ibis Lagos Ikeja
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+ 23 Services

Hotel location

ibis Lagos Ikeja

23 Toyin Street
Ikeja
0000 lagos
nigeria

Tel: +23412777888

Fax: (+234)12777889

Check-in from 12h00

Check out up to 12h00

  • By plane

    LOS At 0.8km / 0.5 miles

  • By plane

    MURTALA MOHAMED INT At 8km / 5 miles - Shuttle free

GPS :6.596099, 3.351254

Hotel services

IBIS KITCHEN Non contractual photo

After implementing the social distancing rules, the Restaurant now sits 40 capacity.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • 2 Bars
  • BBQ / Picnic Area
    • BBQ / Picnic Area
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 5 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 165 rooms
    • 5 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 165 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed internet
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Express check-out
  • Desk equipment available
    • Umbrellas
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Shuttle
    • MURTALA MOHAMED INT
    • LOS
Well-being
  • IBIS GYM
    • Outside
  • IBIS GYM
    • On site

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum capacity: 30 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
ibis Lagos Ikeja

100% genuine reviews from our guests

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ALL Rating 3.8/5

1,330 reviews

TripAdvisor Rating 3.5/5

229 reviews

Conducive

Customer review rating 4.0/5

T. A. Couples - 15/10/2021 Confirmed reviews ALL

Very friendly staff and the environment is quite satisfying and pleasing. The room is so neat and the toilet sparkles. The location is also good for activities within Ikeja. Good bar and restaurant

Customer review rating 3.0/5

M. O. Friends - 14/10/2021 Confirmed reviews ALL

It was great, but I had the housekeeping team knock on my door severally and it was disturbing and I couldn’t have a comfortable sleep. Main reason I didn’t extend my stay. I suggest the front desk put a call through to guests in room for any request, or check out reminder.

Good Stay

Customer review rating 5.0/5

Olubunmi Solo - 08/10/2021 Confirmed reviews ALL

Courteous and friendly staff. Very good ambience

Dear William O., We very much appreciate your comments regarding your stay at the Ibis Ikeja Lagos. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to host you again soon for another magnificent journey with us. Sincerely, Ibis Team

Good Stay

Customer review rating 3.5/5

Okechukwu Friends - 08/10/2021 Confirmed reviews ALL

The room was clean and nice ( a little small though). It would have been nice if there was someone that could help with my bags.

Dear Okechukwu O., We very much appreciate your comments regarding your stay at the ibis Lagos Ikeja. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to host you again soon for another magnificent journey with us. Sincerely, Ibis Team.

Totally unsatisfied

Customer review rating 1.0/5

Peter B. Business - 06/10/2021 Confirmed reviews ALL

Poor food quality, requested 2 lemons for breakfast not available (so I was told....), quality of cakes for dinner buffet really poor (other food as well btw), a la carte salads ingredients not as specified in the menu and portion just sufficient for a 3 years old kid. Receptionist didn't accept one 50USD note just because of a small pen sign on it. Restaurant personnel slow and not really gentle

Dear Piero B., Thank you for taking the time to tell us about your experience at the Ibis Ikeja Lagos. We apologize that your experience did not meet your expectations; please accept our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you for sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the future. Sincerely, Ibis Team.

Well located

Customer review rating 3.0/5

O. Couples - 04/10/2021 Confirmed reviews ALL

My experience was just okay, from the arrival at the reception to checking in was quite easy, infact it was easier than I thought it would be. The experience would have been better if the bed in my room was a little bit bigger, I had company and it was not exactly comfortable for 2 people. The cable subscription for the TV in my room could also use an upgrade, it didn't encourage staying in the room because of the limited channels available, and it wasn't the interesting channels that were available. The hotel is suppose to serve as a getaway spot from all the 'stress' so I don't want to come there and be stuck with about 5 news channels and 1 or 2 other channels.

Dear Adeyemo O., Thank you for taking the time to tell us about your experience at the Ibis Ikeja Lagos. We apologize that your experience did not meet your expectations; please accept our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you for sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the future. Sincerely, Ibis Team.

Well located

Customer review rating 4.0/5

Anuwe C. O. Couples - 04/10/2021 Confirmed reviews ALL

It was a pleasant time in the hotel. The food, courteous service from staff, air-conditioning and most of all the security.

Dear Anuwe C., We very much appreciate your comments regarding your stay at the Ibis Ikeja Lagos. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to host you again soon for another magnificent journey with us. Sincerely, Ibis Team.

Very bad service

Customer review rating 0.5/5

Anonymous Couples - 02/10/2021 Confirmed reviews ALL

You people should get organized… how can you go to an hotel and you called the receptionist 5 times for toothbrush for over 6 hours and they refused to bring it till I checked out. That’s very poor .. you can’t be charging that amount of money and expects people not to get a good service. You people charge that amount of money for open buffet and there was no food in the kitchen and we had to pay 17,500 for nothing. You people should get it together. This is very poor and extremely bad.

Good experience

Customer review rating 2.5/5

B. M. Couples - 01/10/2021 Confirmed reviews ALL

Well received at the reception, your security men responsive and assisted during offloading personnel effects from the vehicle at the car part. On my way to the Room, the rug is not good enough needs changing for the kind of your hotel status. The room is okay but observe the cleaning is not properly done. We found some dirt beside the bed and the disposal spoon (white) was dirty.

Dear M. B., Thank you for taking the time to tell us about your experience at the Ibis Ikeja Lagos. We apologize that your experience did not meet your expectations; please accept our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Team.

Very happy

Customer review rating 5.0/5

Sylvester O. Solo - 30/09/2021 Confirmed reviews ALL

Quite an improvement from my experience 3 years ago.

Customer review rating 3.5/5

Selorm Business - 29/09/2021 Confirmed reviews ALL

Stay was okay but some of the staff need more customer service training. And breakfast needs more options

Great staff who should get paid more.

Customer review rating 5.0/5

Anonymous Couples - 29/09/2021 Confirmed reviews ALL

Fun!

Good

Customer review rating 4.0/5

Kingsley C. B. Business - 26/09/2021 Confirmed reviews ALL

Its was a good Stay But did Not Enjoy Most of Television Channels No Good movie Channels Apart from News and sport. I complain but nothing was done.

Clean and well located

Customer review rating 4.0/5

Prof. I. O. A. Business - 26/09/2021 Confirmed reviews ALL

I enjoyed every bit of my stay in the hotel. Indeed, I was lodged elsewhere but I had to relocate to Ibis at my own expense given my past satisfaction with the services of the hotel.

Well located

Customer review rating 4.0/5

Abiola A. Business - 23/09/2021 Confirmed reviews ALL

My experience at the hotel was awesome, beautiful and cosy room, ambience fantastic

Dear Abiola A., We very much appreciate your comments regarding your stay at the Ibis Ikeja Lagos. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to host you again soon for another magnificent journey with us. Sincerely, Ibis Team.

Good atay

Customer review rating 4.0/5

Hilary I. Business - 23/09/2021 Confirmed reviews ALL

Good location

Dear Hilary I., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and we hope to host you again very soon. Sincerely, Ibis Team.

Good stay

Customer review rating 4.5/5

Thomas A. F. Families - 23/09/2021 Confirmed reviews ALL

The hotel staff were polite, helpful and very professional. I also found the hotel facilities very satisfactory, and I like the location is very accessible. I will surely lodge at the hotel again.

Dear Thomas F., We very much appreciate your comments regarding your stay at the Ibis Ikeja Lagos. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to host you again soon for another magnificent journey with us. Sincerely, Ibis Team

clean, accommodating, satisfactory customer service.

TripAdvisor rating 4.0/5

Abdul A Business - 17/08/2021 TripAdvisor review

I loved that the hotel was close to the airport. clean and comfy rooms. Television was acting up though. Kinda expensive for a budget hotel in my opinion. if I wasn't on a loyalty platform, I would have come but amazing hotel.

Dear Abdul, Thank you for your honest and positive feedback. We appreciate your kind support for our hotel as a loyal guest. The satisfaction of our guests remains paramount to us and we are always pleased when our guests are satisfied, . We look forward to hosting you again soon. Regards, Ibis Team.

An awesome stay

TripAdvisor rating 5.0/5

Pioneer794579 Business - 24/01/2021 TripAdvisor review

A clean and a very peaceful place. A good sleep is guaranteed here. I intend to visit Lagos soon on a business trip and I will be using the hotel again. I was so comfortable that I was reluctant to leave when it was time to go. Thank you Ibis Lagos Ikeja

Dear Esteemed Guest, Thank you for your honest and positive feedback. We appreciate your kind support for our hotel, as our guests satisfaction remains paramount to us and we are always pleased when our guests are satisfied, . We look forward to hosting you again soon. Regards, Ibis Team.

Good hotel

TripAdvisor rating 4.0/5

femak2021 19/01/2021 TripAdvisor review

Its a perfect place to stay in Lagos. Very close to both local and international airport and this is good and convenient for traveling out of Lagos early in the morning or coming into Lagos with very late flight.

Dear Esteemed Guest, Thank you for your honest feedback. We appreciate your feedback as this helps us improve more on our services. We look forward to hosting you again whenever you are in Lagos Nigeria. Thank You.

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