ibis Lagos Ikeja 3 stars

Customer review rating (ALL Rating) 3.8/5 204 reviews

ibis Lagos Ikeja - Image 1
ibis Lagos Ikeja - Image 2
ibis Lagos Ikeja - Image 3
ibis Lagos Ikeja - Image 4

Description

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Lagos Ikeja

75 Toyin Street, Ikeja
0000 LAGOS
Nigeria

GPS:6.596099, 3.351254

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN

Non contractual photo

After implementing the social distancing rules, the Restaurant now sits 40 capacity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  204 reviews

Customer review rating 2.5/5

Jamiu O. Business - Confirmed reviews ALL

Dear Jamiu, Thank you for taking the time to share your detailed feedback following your recent stay at ibis Lagos Ikeja. We sincerely apologize that your experience did not reflect the standards you have come to expect from the ibis brand. We are particularly concerned by the issues you highlighted regarding the condition and setup of the room and the unpleasant odour throughout different areas of the hotel. We also deeply regret your comment regarding the incident involving your meal. We understand how concerning it would be to find an unidentified substance in your food and we sincerely apologize for the discomfort and concern this may have caused. Your feedback has been immediately shared with our Food & Beverage and Kitchen teams for investigation and review. Your comments regarding the need for comprehensive renovation have also been shared with our Management. We recognize the importance of maintaining our facilities to a standard that provides guests with a comfortable and pleasant experience and your feedback will help us identify areas requiring attention. We truly appreciate you bringing these matters to our attention. We regret that we fell short of your expectations and hope that in the future we will have the opportunity to provide you with an experience that better reflects the standards we strive to deliver. Yours Sincerely, Ibis Lagos Ikeja Team

Customer review rating 0.5/5

Henry S. Business - Confirmed reviews ALL

Dear Mr Henry, Thank you for taking the time to share your feedback following your recent stay at Ibis Lagos Ikeja. We sincerely appreciate your continued patronage and are sorry to learn that the recent changes to our food offering did not meet the standard you have come to expect from us. We understand your disappointment regarding the limited continental options and the quality of the fish sauce. Your comments have been shared with our Food & Beverage team and Executive Chef for immediate review. We also appreciate your feedback regarding our complimentary offering and understand how important consistency is particularly for our returning guests. We have also noted your comments regarding the need to upgrade our bathroom facilities. Your feedback has been shared with our management team as we continue to identify areas requiring improvement. We truly value your continued support and appreciate you taking the time to highlight these concerns. We hope to have the opportunity to welcome you back and provide you with the quality experience you have previously enjoyed at ibis Lagos Ikeja. Kind regards, Ibis Lagos Ikeja Team

Customer review rating 4.0/5

Medora E. O. Solo - Confirmed reviews ALL

Dear Mrs Medora, Thank you for taking the time to share your positive review following your stay at Ibis Lagos Ikeja. We hope to have the opportunity to welcome you back and provide a more comfortable stay in the future. Yours Sincerely, Ibis Lagos Ikeja Management.

Customer review rating 4.0/5

Fredinand A. Couples - Confirmed reviews ALL

Dear Mr Fredinard, Thank you for taking the time to share your positive review following your stay at Ibis Lagos Ikeja. We hope to have the opportunity to welcome you back and provide a more comfortable stay in the future. Yours Sincerely, Ibis Lagos Ikeja Management.

Customer review rating 3.0/5

Akpana P. Business - Confirmed reviews ALL

Other web-users rate our hotel

  • 96 reviews 9/10 Location
  • 193 reviews 3.2/10 Room
  • 200 reviews 7.1/10 Service
  • 10 reviews 7.5/10 WiFi
  • 83 reviews 2.3/10 Comfort
  • 66 reviews 3.5/10 Cleanliness
  • 59 reviews 2.9/10 Amenities
  • 49 reviews 5/10 Breakfast

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Lagos Hotels