ibis Lagos Ikeja 3 stars

Customer review rating (ALL Rating) 3.8/5 517 reviews

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

ibis Lagos Ikeja

23 Toyin Street, Ikeja
0000 LAGOS

GPS:6.596099, 3.351254

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


Non contractual photo

After implementing the social distancing rules, the Restaurant now sits 40 capacity.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  517 reviews

TripAdvisor Rating  3.5/5  234 reviews

Well located and lovely stay

Customer review rating 4.5/5

Prince O. O. Business - Confirmed reviews ALL

I quite enjoyed my stay. The food was good and the room was clean. Good staff too. Overall I will give 85%

Dear Prince O., We very much appreciate your comments regarding your stay at the ibis Lagos Ikeja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Team

Fairly Good Stay!

Customer review rating 4.0/5

Ceey Solo - Confirmed reviews ALL

Accommodation is good for short stay. The small room was too tight; room lightening not bright and recreational activities very low. However, the breakfast was fairly okay.

Dear CeeY, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ibis Team

Great stay

Customer review rating 4.5/5

Dr. E. Couples - Confirmed reviews ALL

Safe, clean and friendly staff.

Not as expected

Customer review rating 2.0/5

Engr. A. T. Business - Confirmed reviews ALL

I did not enjoy my stay at Ibis Ikeja, the room was not tidy and the in room service items were not sufficient. ACCOR needs to carry out rehabilitation of the ibis Ikeja.

Dear Abass T., Thank you for taking the time to tell us about your experience at the ibis Lagos Ikeja. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Team

Customer review rating 0.5/5

Obi Solo - Confirmed reviews ALL

No heater, no hot water, front office very rude, towels and bed sheet looking brownish, mattresss very unhealthy ( needs upgrading) the hotel generally is not well supervised and standards falling

Dear Obiora, Thank you for taking time to review our Hotel. I very much apologise that your expectations did not meet your experience. Here At Ibis hotels Ikeja, we pride ourselves for excellent customer service and hospitality. Please be rest assured that your complaints has been taken into account. We are delighted to inform you that the Hot water is back in rooms and every other complaints has been forwarded to the appropriate department for swift and prompt action. Thank you for choosing Ibis hotels Ikeja, we look forward to hosting you again soon. Yours Sicerely, Ibis Team.

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Other web-users rate our hotel

  • 176 reviews 9.6/10 Location
  • 341 reviews 3.8/10 Room
  • 382 reviews 6.7/10 Service
  • 42 reviews 6.3/10 WiFi
  • 165 reviews 2.8/10 Comfort
  • 119 reviews 6.5/10 Breakfast
  • 113 reviews 4.5/10 Cleanliness
  • 14 reviews 3.9/10 Bar

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