ibis Lagos Ikeja 3 stars

Dear Mr Okwara, Thank you for taking the time to share your positive review following your stay at Ibis Lagos Ikeja. We hope to have the opportunity to welcome you back and provide a more comfortable stay in the future. Yours Sincerely, Ibis Lagos Ikeja Management

Dear Mr Ezekiel, Thank you for taking the time to share your positive review following your stay at Ibis Lagos Ikeja. We hope to have the opportunity to welcome you back and provide a more comfortable stay in the future. Yours Sincerely, Ibis Lagos Ikeja Management

Dear Mr A., Thank you for taking the time to share your positive review following your stay at Ibis Lagos Ikeja. We hope to have the opportunity to welcome you back and provide a more comfortable stay in the future. Yours Sincerely, Ibis Lagos Ikeja Management

Dear Mr Ugo, Thank you for taking the time to share your feedback following your stay at Ibis Lagos Ikeja. We sincerely apologize for the inconvenience and disappointment you experienced during your stay, particularly regarding the lack of hot water. We completely understand how frustrating this must have been after a long and busy day and we regret that the temporary alternative provided did not meet your expectations. We are also sorry to learn that the food offering did not satisfy you especially your comments regarding the main courses. Your feedback has been shared with our Food & Beverage team for review and improvement as guest satisfaction remains very important to us. Please accept our sincere apologies once again for the shortcomings encountered. Your comments are highly appreciated as they help us identify areas requiring immediate attention and improvement. We hope to have the opportunity to welcome you again and provide you with a much better experience. Kind regards, Ibis Lagos Ikeja Team

Dear Mr O., Thank you for taking the time to share your feedback following your stay at Ibis Lagos Ikeja. We sincerely apologize that your recent experience did not fully meet your expectations. We regret to learn that you noticed a decline in the breakfast experience particularly regarding the quality and the reduced variety of drink options. Your feedback has been shared with our Food & Beverage team for review and improvement. We are especially sorry to hear about the uncomfortable experience you had with one of our operatives regarding your payment status. Please accept our sincere apologies for the inconvenience and embarrassment caused. While our team aims to ensure proper administrative procedures are followed this should always be handled professionally and respectfully without causing discomfort to our guests. Kindly be assured that your comments have been taken seriously and will be addressed with the concerned team to prevent a recurrence. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Kind regards, Ibis Lagos Ikeja Team