ibis Lagos Ikeja 3 stars

Dear Sir/Ma, Thank you for taking the time to share your feedback following your stay at Ibis Lagos Ikeja. We sincerely apologize for the inconvenience you experienced with the airport shuttle service. We totally agree with you that once a shuttle service is offered and confirmed in advance, it should be available as scheduled. We regret that this was not the case during your stay and understand how disappointing and frustrating this must have been. Kindly note that your feedback has been shared with the relevant team for review to ensure better coordination and reliability of the service going forward. We do not take your comments lightly. Thank you once again for your honest feedback and we hope to have the opportunity to provide you with a more seamless experience in the future. Warm Regards, Ibis Lagos Ikeja Management.

Dear Mr O., Thank you for taking the time to share your feedback following your stay at Ibis Lagos Ikeja. We are deeply sorry and extremely concerned to read your comment regarding the condition of your room. Please accept our sincerest apologies as this is completely unacceptable and far below the cleanliness and hygiene standards we strive to maintain. Kindly note that this matter has been taken very seriously and will be immediately investigated with our Housekeeping team to understand how this oversight occurred and to ensure that such an incident is never repeated. We are really sorry for whatever distress and discomfort this experience must have caused you. Thank you for bringing this to our attention and we hope you may reconsider giving us another opportunity in the future to provide you with the standard of stay you rightfully expect. Kind regards, Ibis Lagos Ikeja Management

Dear Mr B., Thank you for taking the time to share your positive review following your stay at Ibis Lagos Ikeja. We hope to have the opportunity to welcome you back and provide a more comfortable stay in the future. Yours Sincerely, Ibis Lagos Ikeja Management

Dear Mr Akinlusi, Thank you for taking the time to share your positive review following your stay at Ibis Lagos Ikeja. We hope to have the opportunity to welcome you back and provide a more comfortable stay in the future. Yours Sincerely, Ibis Lagos Ikeja Management

Dear Mr Nkem, Thank you for taking the time to share your feedback following your stay at Ibis Lagos Ikeja. We are delighted to know that you found our staff friendly and courteous and that you enjoyed a clean and restful stay with us. Your kind comments are truly appreciated and will be shared with the team. We also appreciate your observation regarding the condition of the wood flooring. Please be assured that your feedback has been noted and shared with our Maintenance team for review and necessary repairs. Thank you once again for your valuable feedback. We look forward to welcoming you back for an even better experience. Kind regards, Ibis Lagos Ikeja Management.