Novotel Visakhapatnam Varun Beach Hotel 5 stars

It’s very nice all ways for family s

Breakfast orders took long time to get served. Lead time to serve something is really long

It was a wonderful experience. The staff were helpful . Awesome ambience.

I'm an Accor Plus member since 10 years and regular at Novotel properties across the world including Vizag. I'm an absolute fan of this property and regularly stay here but this time the experience was very Unsatisfactory. I'll just give a gist: 1. Unclean Hotel Windows 2. Very Very delayed room service response 3. Broken Water Kettle being shifted from room to room. 4. Square restaurant service was abysmal. 5. Bed Lights not working and were not repaired even after complaint. The most commendable as always is your booking reception staff. Very helpful. Checkin process is very comfortable and smooth as always. They assisted in changing the bad window room very quickly. Hope next time i dont face these issues. Always scope for improvement.

Good rooms but the buffet breakfast experience is very bad Ibreached at 645 am for breakfast. Certain items are not ready and the service person ( boy) is very arrogant. Bit surprised of such attitude in Accor hotel chain

It’s was great stay at Novtel varun beach as well as Novtel Bheemili ..

The room was ocean view but the room space and the eminities provided didn’t make me feel it was a superior queen side bed ocean room when compared with my stays in the ITC Kohinoor or Lemon tree etc The stay was comfortable but the feel of being a member of Accor group is not satisfied

The service staff was great and were listening patiently to my every request and didn’t deny them at all.

Been staying at your place since July .never ever I felt like I was in a outside property. People at Novotel visakhapatnam ,rk beach have been so courteous enough and hospitality was great . Chefs like Murali krishna ,narasayya made my stay much more delightful with their delicious dishes everytime. Lady at sugarr, ms anaditha used to start my day with a refreshing tea . People at view bar were so nice , manager Krish was customer friendly and professional enough to maintain vibe at place even though the place would be filled with intoxicated people. Mr Suresh ,Ajith ,nithesh, rajesh was very customer friendly. To sum it up , my whole experience had been great

Everything was so perfect except 1 false commitment made by Mr. Nayak.. he offered me happy hours from 6pm to 8 pm if i take ocean view room but after i reached, offer was rejected by saying that my room is executive and they dont have this offer for executive room. My point is, why did the manager offer happy hours before booking if it was not in hotel clause? Feeling totally cheated.. I also think they should increase the in-room dining staff as their services were taking more than 90 minutes to serve food all the times.

I checked in early and had a great room with the sea view. Over all experience was great! Wish they had not asked my room number at the entrance where all general public was listening. I dont think that is ethical to ask your room number at the main entrance where they are checking in your bag. the breakfast was always great. and the staff was too. The room they say they cleaned but to my knowledge the bathroom was not even cleaned. I believe they just took the towels away. I wish they could let me change the room temperature as it was set to 21 degrees and I could not adjust it lower, I come from a cold place hope they adjust this.

Highly appreciate the service provided by Mr Kikkara Ramarju from Front Office. Location of the Hotel is Very good and Food Spread is excellent. Always Novetel Varun Beach is first preference in choosing the Hotel Stay in Vizag.

Like always the service has been good. Staff responds quickly. Received help from front desk executives Pooja.

I only rated you 7 based on the fact I was doing quarantine and could not leave my room, Lokesh and Chimnay made my stay very good though as they catered to all my needs. They are fantastic people. I had one issue with another housekeeper guy who brought a bottle of beer to me and managed to explode the contents all over me, I had that day put all my laundry down so I was not happy as I had no change of clothes. I then waited almost 45 mins to clear the mess, I complained to reception and was a little annoyed as I thought the least they could do was give me the replacement free. I asked that the satisfaction manager to contact me but no one ever did. This is a little annoying as a Gold member. I am however glad I had a sea facing room as this makes the stay enjoyable. The room itself is very nice and spacious and comfortable.

Very well maintained during this Pandemic period and room service people are very well trained and following all safety precautions Room check in and check out formalities are simplified and hassle free