Mercure Hotel Mildura 4 stars

While we are Gold Member and no offer was only bottle of water I felt useless and feel not great why cant have nice wine bottle in the room that why let us down for loyalty member for while and I understand about covid-19

There was stained carpet in the apartment, like bleach. green mold in the main bedroom coming from the aircon unit, like water marks down the wall pooling to the skirting board. Reception staff very helpful on check-in.

When arriving the manager remembered me from previous stays and upgraded me as being an Accor member i booked a spa room and was upgraded to a premium room. The service was excellent and room cleaned and close to town. I have no hesitation recommending anyone to this hotel. Well done Mildura Mercure im looking forward to my next stay. Please stay safe

The hotel was in a good location close to the river and many eateries and shops. The room was clean and of a good size. The facilities at the hotel were as would be expected. Free Wi-fi was useful. The only negative point was noise generated by other guests at night when trying to sleep (this was moving furniture and water running for showers as well as doors slamming).

The Mecure is excellently located close to restaurants, staff were polite and helpful. The hotel restaurant wasn’t open for dinner, which wasn’t a problem given the choice within a short walk is extensive. The 90’s fit out in the rooms is ‘a bit tired’ and could really do with an update despite being adequate from a comfort and amenities perspective.

We stayed at Mercure Mildura to catch up with family, enroute to South Australia . The location was close to the CBD and easy walk to most restaurants. The room was spacious with a two person spa, the king bed comfortable and the room clean.

very satisfied, nice clean rooms kids enjoyed Without doubt one of the favorite hotels I stayed during my time in mildura Upon arrival we were warmly welcomed by The staff was extremely friendly, the restaurant very flexible (appreciate this!) deserves a special thanks. We had one great evenings here, which obviously also added up to the experience.

Excellent location - great room - good size and in good condition. easy walk to nearby restaurants and pubs. Off street parking was also available and well utilised but at lest the cars are out of sight and secure.

Hotel Clean, lift is a heritage ( quant) WIFI not good, staff very welcoming. Location is excellent with Stephano's within walking distance for dinner and breakfast ( great coffee ) Walk down to the river.

Room - it was great, spacious, with SPA. Kitchen with microwave heating food. Internet Service - Bad, takes forever to load a web page. Staff reason many are using it. Not sure if that's a valid excuse. Parking - inside the compound and free. Great. Outdoor Pool - did not use it. Location - walking distance to the river.

The hotel has an old fashioned charm about it and the staff are always pleasant and helpful. I have stayed in this hotel several times and the rooms are always clean and comfortable. The airconditioning, shower etc all work well. As is normal in hotels, there are never enough power outlets. The location is good and close to most of the cities restaurants which is a good thing. The big let down for this hotel is the fact that the restaurant is not run by the hotel, but another company. Although you can charge meals back to the hotel, none of the usual Accor Club member's discounts are available. The evening meals are actually quite good. Breakfast is another matter, when it is available. The restaurant is closed for breakfast over the weekend and all day on Sunday. I like to start breakfast with some fresh fruit and muesli. At my last visit all that was available for all guests was three diminutive strawberries, a couple of apples and a mandarin! I ordered eggs benedictine to fill the gap and had to wait half an hour. It is sad as the food itself, apart from the breakfast fruit selection, is good quality and nicely prepared.

Spacious Loft room, nice staff easy check-in process, good food, off street parking and more. great location - smack bang in the heart of Mildura. Thank you,Mercure Hotel Mildura. We'll be back to see you again.

As platinum member you would expect consistency throughout all the Accor brands. In Asia and Pacific, platinum members are suppose to get breakfast and welcome drinks etc. This location treats you no different from other customers. As such there is no benefit if you are an Accor member to book this hotel. It is just another hotel in that location - average in terms of comfort and same location attractiveness and there are many hotels in that location to pick and choose from. Nothing stands out and average sort of hotel without the normal welcome accorded to Accor loyalty program customers

This is an old tired property. We were given a rear room with a small window which was very dated. I don't think it should carry the Accor name. We were not offered a welcome gift. There was no available room upgrade. The Accor Plus discount only applied on the dinner main course.

The lift is a relic of a bygone era. Got stuck in it when it stopped a few inches above or below the floor a couple of times. Thank goodness another guest was able to help me out with the baggage trolley. Door so small I couldn't get around the trolley to try and haul it out or close tha manual lift door so I was stuck if not for the help. Apart from that the wifi took a manager to come fix it before it would work. The room was well appointed, clean, and the bed fantastic. Not in exactly a premium location, but close to everything and we would stay again.