Pullman Phuket Arcadia Naithon Beach

Pullman Phuket Arcadia Naithon Beach 5 stars

Customer review rating (ALL Rating) 4.8/5 950 reviews

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Hotel extras

  • Fun hotel organised activities and more

  • Free flow unique beverage experience with MyGlass Package

  • Direct access to the Naithon beach

  • 277 rooms with luxury ocean pool villas

  • Hotel cafe offering wine with delicious treats

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Pullman Phuket Arcadia Naithon Beach

22/2 Moo 4 Naithon Beach, Amphur Talang
83110 PHUKET
Thailand

  • By plane

    PHUKET AIRPORT At 8km / 4.97 miles - Shuttle paying

GPS:8.062978, 98.276642

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The 277 rooms and ocean pool villas boast a new level of 5-star luxury and comfort with generous and expansive spaces, a balcony with a day bed, Free WIFI, LED TV, bathroom with separate bathtub and rain shower, and much more.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  950 reviews

TripAdvisor Rating  4.5/5  3,822 reviews

Certificate of excellence 2022

Fantastic stay with friendly staff

TripAdvisor rating 5.0/5

jaeyl2022 TripAdvisor review

The beautiful of resort. I love landscape and ocean view is stunning. The food was delicious especially Steak at Vero. But the most reason for perfect stay is Staff, everyone really helpful and friendly.

Good stay but food can be Improved

Customer review rating 3.5/5

Jon T. Business - Confirmed reviews ALL

Room and location of resort is great. Food at Vevo (minestrone soup and bolognese pasta) can be improved. Thai food (Thursday) is great at Element but non-Thai ala Carte food can be improved (taste a bit bland)

Poor service

Customer review rating 2.0/5

Tran Business - Confirmed reviews ALL

Staff are unusually impatient especially the front desk, one of them almost scolded me for wanting to take my luggage to room myself. Another staff simply pointed me to paper and say "Name" - while I understand the challenge in English, the attitude was just curt. They need to be trained well before they should face customers. Food was average, and they clean the floor noisily while we are still eating

An amazing stay in a wonderful seaside location

Customer review rating 5.0/5

Slavomir Couples - Confirmed reviews ALL

This was an outstanding holiday experience in a true gem of a hotel in Phuket. Not only does the architecture, design and the great facilities the resort has to offer amaze you, but the real difference is the human touch experience. Most of the staff are cheerful, helpful and always ready to assist around the clock. Such experience is more than representative to the high level of service, Pullman has to offer in general terms. Out of all fanatstic people we have met during our 9-night stay, I would definitely like to point out and express the gratitude for the amazing efforts of Ms. Ing, Mr. Albert from the management team and two of their staff - Ms. Fah at the reception and Ms. Pakbung at the Elements restaurant. Their always friendly and positive attitude with a boundless strive to assist and fulfill any wish has made our visit a true experience not to forget.

Amazing staff and awesome location

TripAdvisor rating 5.0/5

P7341PSrussellh TripAdvisor review

From the moment we arrived I was made to feel welcome and right at home. The staff at check in actually sit with you, explain the facilities, understand your needs and make that first connection both warm and homely. During my stay I had a question regarding the loyalty program, Peach took care of this, provided excellent customer care and follow up and resolved the issue. In a way, she summed up my experience with all the staff I spoke with during my stay. The location is right at the end of Naithon Beach, good for a swim (they even had lifesavers patrolling). The hotel has an huge infinity pool as well, if the 2 minute walk to the beach becomes too much. I had an ocean view room, lovely with all the mod cons. I dined and the Italian restaurant, the poolside bar and of course, the breakfast buffet. All to a high standard, very good quality and fresh. One last thing, when you go, book an afternoon at the nearby elephant sanctuary (10 mins). It was great. Well done everyone, including to you Peach, you really are an outstanding member of the staff there. Got to be the best hotel in Phuket

Dear P7341PSrussellh, We are delighted to hear you felt right at home from the moment you arrived - Peach is what we call a resort Angel and I agree she is certainly a superstar when it comes to the Guest experience. We appreciate the kind words of the best hotel in Phuket - I know team works hard at delievering the best possible stay for all our guest and so glad we achieved this with you. You know where to find us we you are in need of another amazing holiday and please let our Guest Experience Team support you with making sure everything is ready just the way you like it as an ALL member. h7488-fo5@accor.com Our Beach House Your Holiday Home Brett Wilson General Manager

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Other web-users rate our hotel

  • 424 reviews 8/10 Location
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  • 355 reviews 9.2/10 Breakfast
  • 294 reviews 9/10 Vibe
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