Dear Guest,We very much appreciate your comments"room \service\Breakfast full score regarding your stay at the Pullman Linyi Lushang. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially Jane,as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards!

Dear Mr. Mr.Mahesh , first of all, thank you for your review of your past stay at the Pullman Linyi Lushang. We are really sorry we were unable to provide you a better service during this period and would like to express our sincerest apologize regarding the negative points you mentioned in your comment. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Concerning the air conditioning problem you faced,We have prepared a relatively cool room for you in advance, but I am very sorry that the air conditioning temperature in the room does not give you a comfortable rest, we will definitely check and make sure that this will not happen again. Moreover we are also sorry to learn you were disappointed with your Dining experience despite we try our best to include everyday some options for vegan and vegetarian customers.And we always insist on training English for our employees to provide guest with more help. However we will be delighted to hear your suggestions to complete our offer and make sure we fulfil your wish for your next stay. Once again, I apologize for the trouble you experienced and hope that the next time you travel to the area you will give us the chance to better serve you. At the Pullman, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand promise. Thank you again for your feedback and we hope you will consider staying with us again.

Dear Guest, Thank you for sharing your experience at the Pullman Linyi Lushang. We were delighted to hear we met your expectations in any occasion. We always appreciate to hear feedback from our customers and especially when it comes to kind thoughts. This review will serve as an encouragment for all of our staff and we will strive to maintain and even provide better services in the future as you deserve the excellence of our brand. We look forward to many more years of serving you in the true spirit of hospitality and we look forward to welcome you back at the Pullman. Best regards.

Dear Guest, Thank you for choosing the “Pullman Linyi Lushang Hotel”. We really appreciate your feedback and we will make sure we always comply with your expectations in the future. It's our objective to continuously improve the quality of our services and the best award for us is to have the chance to make our guest satisfied with their stay. Thank you again for your encouragements and we hope your next visit will be as pleasant as the previous one.

Dear guest: We very much appreciate your comments regarding your stay at the Pullman Linyi Lushang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Dear Mr.George , We very much appreciate your comments regarding your stay at the Pullman Linyi Lushang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kevin Pullman Linyi Lushang

Dear guest, We very much appreciate your comments regarding your stay at the Pullman Linyi Lushang. It is always a pleasure to receive your positive feedback. . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Have a nice day!

Dear guest, We are very pleased to receive your positive feedback. I will share it to our staff, I am sure that this feedback will serve as an encouragement to all of our staff. But from the score you gave us, we found we had some aspects didn't met your expectation, we will keep trying and strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one.

Dear Guest , Thank you for choosing Pullman Linyi Lushang.It was a great honor to receive your comments upon Check Out, We valued the comments from guest. According to the issues of AC, hotel engineer already resolve the problem, hope you could have a better stay next time. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sergio Bretti General Manager Pullman Linyi Lushang

Dear friend, I do very much appreciate your comments regarding your stay at the Pullman Linyi Lushang. It is always nice to receive positive and constructive feedback. I will share your comments with my team, as we strive to continuously to improve the quality of our services and I am sure that this feedback will serve as an encouragement for all our employees. Please feel free to contact me directly: Sergio.BRETTI@accor.com Sincerely

Dear Guest Thank you for taking the time to tell us about your experience at the Pullman Linyi Lushang. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is unfortunate that during this period we were in the process to switch from the heating system to Cooling which it is always a challenge for us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please feel free to contact me direct if any need further assistance my email address: Sergio.BRETTI@accor.com Sincerely,

Dear Hamdan, Thank you for staying with us and appreciate your valuable comments. It is always glad to receive the positive comments from our guests. We are looking forward to seeing you soon in the future.

Dear Wlkwek, Thank you for staying with us and appreciate your valuable comments. It is always glad to receive the positive comments from our guests. Thank you for your kindly reminding for our Le-Club benefits, we will train staff the Le-Club member benefits and improve our service. Once again, thank you and look forward to your next visit soon.

Dear Russel, Thank you for your valuable comment regarding your stay in Pullman Linyi Lushang! We are looking forward to seeing you soon. Best regards,

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Linyi Lushang. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.