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Novotel Bangka - Hotel & Convention Centre Hotel 4 stars

Customer review rating 4.4/5 4,037 reviews

ALLSAFE approved hotel

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Novotel Bangka - Hotel & Convention Centre
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+ 23 Services

Hotel extras

  • Outdoor pool, fitness centre and spa

  • 3000 m2 Convention Centre

  • Asian and International cuisine at The Square Restaurant

  • 15-minute drive to Depati Amir Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Depati Amir Airport
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Jogging track (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Business center with support staff
Information message

Hotel location

Novotel Bangka - Hotel & Convention Centre

Jl. Soekarno Hatta Km. 5
Pangkalpinang
Kep. Bangka Belitung
33137 pangkalpinang
indonesia

Tel: +62717436888

Fax: (+62)717436889

Check-in from 15h00

Check out up to 12h00

  • By plane

    DEPATI AMIR AIRPORT At 8km / 4.97 miles

  • By plane

    Depati Amir Airport At 0km / 0 miles - Shuttle free

  • By plane

    SOEKARNO HATTA INTL AIRPORT At 742km / 461.06 miles

GPS :-2.156899, 106.130981

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 28 m² / 301 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with Twin Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 28 m² / 301 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 1 king size bed

Accessible room
  • Max. number of persons: 3
  • Area: From 28 m² / 301 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with 2 twin size beds

  • Max. number of persons: 3
  • Area: From 28 m² / 301 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 60 m² / 646 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Suite room with 1 king size bedNon contractual photo

  • Max. number of persons: 3
  • Area: From 96 m² / 1033 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

The Square Restaurant

Type of cuisine: International

A culinary blend of Asian and International cuisines, The Square presents a true feast inspired by recipes from all over the world. Located on the first level of the Novotel Bangka, this restaurant is stylishly decorated with a pleasing ambience.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KA RA OK E

Non contractual photo

Treat you colleagues, family and friends to a night of endless classical tunes at the Ka Ra oKe. This hip Karaoke bar is a must for all music lovers. Snacks and fancy drinks available for consumption.

LE BAR

Non contractual photo

Enjoy a selection of international beverages, cocktails and wines at Le Bar. This Lobby bar is a great place to relax and unwind with business associates or friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 2,000 m²

  • Maximum capacity: 2200 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Bangka - Hotel & Convention Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,037 reviews

tripadvisor

TripAdvisor Rating 4.0/5

306 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good stay

Customer review rating 4.5/5

Jordan H. Families - 13/01/2021 Confirmed reviews ALL

I had a great stay here, staff doing their best they can do even in a small thing.

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.5/5

Endang S. Families - 13/01/2021 Confirmed reviews ALL

I had a very pleasant experience while staying at the Novotel. very satisfying service, very friendly employees, comfortable environment, and good breakfast

Dear Mr. ENDANG S., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Like the cleanliness and responsiveness of the staff

Customer review rating 4.5/5

Anonymous Families - 05/01/2021 Confirmed reviews ALL

I feel safe staying here during the pandemic, especially due to the health and sanitation measures done by the hotel. The rooms are also big and spacious, making our 3-night stay very comfortable.

Dear Mr. ADITYA K., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was a good stay.

Customer review rating 4.5/5

Rubi Business - 27/12/2020 Confirmed reviews ALL

I was welcomed by a very friendly staff, Mr. Rohmat (if I’m not mistaken his name). He asked me to wait in the lounge while waiting for the queue in the front desk. At the mean time he offered me a cup of ginger tea, which I gladly accepted. And on my journey back to the airport, he drove me there with an astonishing politeness. But all the staff in your hotel are very polite...they always greet the guest! That’s what I love about Novotel Bangka. The breakfast is lovely, although I can’t enjoy most of it since I’m on a very strict diet. May be you can add a special kind of menu for people on a diet like me. And may be there’s something you can do with the slices of fruit that you serve, make them fresher, for a start. I enjoy using your gym, although most of the equipment worked only the upper and lower parts of the body, but not the waist line. It’s just a suggestion. All in all...it was a really good stay there. And I would love to stay there again when I visit Bangka Island in the future.

Dear Mrs. R. RUBINAH, We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Tono S. Business - 25/12/2020 Confirmed reviews ALL

All items with no exception (eg. slippers, soap, mineral water, etc.) would be better available or doubled as the assumed number of guests per room are two. There is no need for a guest to make any request off those items in necessity.

Dear Mr. TONO S., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Customer review rating 4.5/5

I. Business - 15/12/2020 Confirmed reviews ALL

Best experience

Dear Mr. I. ISTARTO, We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.0/5

Anonymous Business - 13/12/2020 Confirmed reviews ALL

The hotel is well located and close to surroundings, e.g. airport, dining places. But, the breakfast menu needs to be improved.

Dear Mr. ADRIAN O., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very recommended

Customer review rating 5.0/5

Ahmad Business - 12/12/2020 Confirmed reviews ALL

The room is clean, staff was Friendly. ❤️

Dear Mr. AHMAD N., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good room and facilities

Customer review rating 4.0/5

Ario P. Business - 26/11/2020 Confirmed reviews ALL

Very nice

Dear Mr. ARIO P., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

WELL LOCATED

Customer review rating 2.5/5

Ng Y. S. Friends - 25/11/2020 Confirmed reviews ALL

NO BRTEAKFAST BECAUSE IM REGULAR CUSTOMER ASK FOR ONE DONT GET IT OTHER HOTEL SAME PRICE BUT HAVE BREAKFAST WOULD NOT STAY FOR A MEANTIME.

Dear Mr. NG S., Thank you for taking the time to tell us about your experience at the Novotel Bangka - Hotel & Convention Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Just Okay

Customer review rating 2.0/5

Anonymous Solo - 03/11/2020 Confirmed reviews ALL

The experience was nice, but one thing I disappointed the most was the breakfast. It's not as fresh or as plenty as I thought it would be. Maybe it's because of the pandemic?

Dear Mr. RIDHO J., Thank you for taking the time to tell us about your experience at the Novotel Bangka - Hotel & Convention Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.0/5

Harry K. Business - 14/10/2020 Confirmed reviews ALL

I already few times stay at Novotel Bangka. Everythings are very great. Room are nice and clean. Breakfast is ok. During pandemic some of the food is cooked by order. But, I’m little bit dissapointed because I don’t know that they don’t have any smoking room anymore. Overall is nice to stay here and will be come back some other time

Dear HARRY K., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I am sorry that your experience did not meet your expectations about smooking room, but we are already provided information at online booking. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very nice

Customer review rating 4.0/5

Septiana Couples - 15/09/2020 Confirmed reviews ALL

Great experience, harmful and great staff. We wash our hand and check our temperature every time before enter the hotel. Clean and nice room.

Dear Mrs. SEPTIANA RAHAYU D., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good experience

Customer review rating 5.0/5

Achmad F. S. Business - 09/09/2020 Confirmed reviews ALL

I like the room and clean facilities, also the experience of breakfast with my own personal preferences

Dear Mr. ACHMAD S., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good service

Customer review rating 4.0/5

Himawan W. A. Families - 05/09/2020 Confirmed reviews ALL

Nice and cozy hotel environment, clean room, quick response service, good food, my children like the hotel.

Bapak HIMAWAN WONGSO A. yang terhormat, Kami sangat berterima kasih atas saran dan masukan Bapak mengenai kunjungan Anda di Novotel Bangka - Hotel & Convention Centre. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,

good stay

Customer review rating 4.0/5

A. Families - 04/09/2020 Confirmed reviews ALL

overall is good, but breakfast nothing special

Dear Mr. SAINAL A., Thank you for taking the time to tell us about your experience at the Novotel Bangka - Hotel & Convention Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dissatisfied

Customer review rating 2.0/5

Michael Couples - 23/08/2020 Confirmed reviews ALL

bad breakfast, hot air conditioner, died phone ring, broken bathroom door. Im at room 5011. Can give only two keys per room. Very expensive food and beverages especially the red wine, only have 1 type of red wine, but the price so twice common price with the same type of wine at another hotel

Dear MICHAEL R., Thank you for taking the time to tell us about your experience at the Novotel Bangka - Hotel & Convention Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Over all very good's

Customer review rating 4.5/5

Lartha Business - 19/08/2020 Confirmed reviews ALL

Pertahankan

Ibu LARTHA A. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Bangka - Hotel & Convention Centre. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa tanggapan positif ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,

Friendly staff but They would charge for laundry bag

Customer review rating 3.5/5

Judhistira D. Business - 16/03/2020 Confirmed reviews ALL

Upon My stay i felt warmly welcome from the staff.. a room a bit small for 4 stars hotel, bed fairly comfortable, cleanliness exceptional, bathroom shower a bit low in water pressure, and why would you charge for laundry bag?

BAPAK JUDHISTIRA D. yang terhormat, Terima kasih telah memberikan waktu Anda untuk memberi tahu kami mengenai pengalaman Anda di Novotel Bangka - Hotel & Convention Centre. Kami menyesal bahwa Anda mengalami hal yang tidak memenuhi harapan Anda; perkenankan kami menyampaikan permohonan maaf kami setulusnya. Di Novotel, kami berusaha memberikan layanan yang lebih baik kepada setiap tamu;oleh karena itu, tanggapan Anda sangat penting bagi kami. Namun izinkan kami menjelaskan sedikit mengenai laundry bag yang ada dikamar alasan dikenakan biaya apabila tamu membawa pulang. Karena tas laundry yang kami buat mengguanakan bahan ramah lingkungan dan hasil penjualan yang kami terima untuk membantu anak-anak kurang mampu. Kami sadari adanya kekurangan dalam penyamapaian informasi. Kami yakinkan Anda bahwa kami telah mengambil tindakan untuk mengatasi dan mencegah berulangnya masalah di masa depan. Kami berterima kasih atas kesediaan Anda membagi keprihatinan Anda kepada kami dan kami berharap agar Anda memberi kami kesempatan untuk melayani Anda lebih baik dalam waktu dekat. Hormat kami,

Clean and friendly staff

Customer review rating 4.0/5

Yan T. Business - 15/03/2020 Confirmed reviews ALL

I’m happy and satisfied only that pleace check the air condition not very col

Dear Mr. YAN T., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Our most recent 20 reviews

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