Novotel Bangka - Hotel & Convention Centre Hotel 4 stars

Customer review rating 4.4/5 3,992 reviews

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Novotel Bangka - Hotel & Convention Centre
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Room 1

Number of guests
Children's age

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Hotel extras

  • Outdoor pool, fitness centre and spa

  • 3000 m2 Convention Centre

  • Asian and International cuisine at The Square Restaurant

  • 15-minute drive to Depati Amir Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Depati Amir Airport
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Jogging track (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Business center with support staff
Information message

Hotel location

Novotel Bangka - Hotel & Convention Centre

Jl. Soekarno Hatta Km. 5
Pangkalpinang
Kep. Bangka Belitung
33137
pangkalpinang
indonesia

Tel: +62717436888

Fax: (+62)717436889

Check-in from 15h00

Check out up to 12h00

  • By plane

    DEPATI AMIR AIRPORT At 8km / 4.97 miles

  • By plane

    Depati Amir Airport At 0km / 0 miles - Shuttle free

  • By plane

    SOEKARNO HATTA INTL AIRPORT At 742km / 461.06 miles

GPS :-2.156899, 106.130981

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with King Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with Twin Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 kingsize bed Executive Floor

Accessible room
  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 single beds, Executive Floor

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 60 / 646 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Executive Suite with King Bed

  • Max. number of persons: 3
  • Area: From 96 / 1033 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

The Square Restaurant

Type of cuisine: International

A culinary blend of Asian and International cuisines, The Square presents a true feast inspired by recipes from all over the world. Located on the first level of the Novotel Bangka, this restaurant is stylishly decorated with a pleasing ambience.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KA RA OK E

Non contractual photo

Treat you colleagues, family and friends to a night of endless classical tunes at the Ka Ra oKe. This hip Karaoke bar is a must for all music lovers. Snacks and fancy drinks available for consumption.

LE BAR

Non contractual photo

Enjoy a selection of international beverages, cocktails and wines at Le Bar. This Lobby bar is a great place to relax and unwind with business associates or friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 2,000

  • Maximum capacity: 2,200 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Bangka - Hotel & Convention Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,992 reviews

tripadvisor

TripAdvisor Rating 4.0/5

302 reviews

Good stay

Customer review rating 4.4/5

Harry K. Business - 14/10/2020 Confirmed reviews ALL

I already few times stay at Novotel Bangka. Everythings are very great. Room are nice and clean. Breakfast is ok. During pandemic some of the food is cooked by order. But, I’m little bit dissapointed because I don’t know that they don’t have any smoking room anymore. Overall is nice to stay here and will be come back some other time

Dear HARRY K., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I am sorry that your experience did not meet your expectations about smooking room, but we are already provided information at online booking. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very nice

Customer review rating 4.4/5

Septiana Couples - 15/09/2020 Confirmed reviews ALL

Great experience, harmful and great staff. We wash our hand and check our temperature every time before enter the hotel. Clean and nice room.

Dear Mrs. SEPTIANA RAHAYU D., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good experience

Customer review rating 4.4/5

Achmad F. S. Business - 09/09/2020 Confirmed reviews ALL

I like the room and clean facilities, also the experience of breakfast with my own personal preferences

Dear Mr. ACHMAD S., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good service

Customer review rating 4.4/5

Himawan W. A. Families - 05/09/2020 Confirmed reviews ALL

Nice and cozy hotel environment, clean room, quick response service, good food, my children like the hotel.

Bapak HIMAWAN WONGSO A. yang terhormat, Kami sangat berterima kasih atas saran dan masukan Bapak mengenai kunjungan Anda di Novotel Bangka - Hotel & Convention Centre. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,

good stay

Customer review rating 4.4/5

A. Families - 04/09/2020 Confirmed reviews ALL

overall is good, but breakfast nothing special

Dear Mr. SAINAL A., Thank you for taking the time to tell us about your experience at the Novotel Bangka - Hotel & Convention Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dissatisfied

Customer review rating 4.4/5

Michael Couples - 23/08/2020 Confirmed reviews ALL

bad breakfast, hot air conditioner, died phone ring, broken bathroom door. Im at room 5011. Can give only two keys per room. Very expensive food and beverages especially the red wine, only have 1 type of red wine, but the price so twice common price with the same type of wine at another hotel

Dear MICHAEL R., Thank you for taking the time to tell us about your experience at the Novotel Bangka - Hotel & Convention Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Over all very good's

Customer review rating 4.4/5

Lartha Business - 19/08/2020 Confirmed reviews ALL

Pertahankan

Ibu LARTHA A. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Bangka - Hotel & Convention Centre. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa tanggapan positif ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,

Friendly staff but They would charge for laundry bag

Customer review rating 4.4/5

Judhistira D. Business - 16/03/2020 Confirmed reviews ALL

Upon My stay i felt warmly welcome from the staff.. a room a bit small for 4 stars hotel, bed fairly comfortable, cleanliness exceptional, bathroom shower a bit low in water pressure, and why would you charge for laundry bag?

BAPAK JUDHISTIRA D. yang terhormat, Terima kasih telah memberikan waktu Anda untuk memberi tahu kami mengenai pengalaman Anda di Novotel Bangka - Hotel & Convention Centre. Kami menyesal bahwa Anda mengalami hal yang tidak memenuhi harapan Anda; perkenankan kami menyampaikan permohonan maaf kami setulusnya. Di Novotel, kami berusaha memberikan layanan yang lebih baik kepada setiap tamu;oleh karena itu, tanggapan Anda sangat penting bagi kami. Namun izinkan kami menjelaskan sedikit mengenai laundry bag yang ada dikamar alasan dikenakan biaya apabila tamu membawa pulang. Karena tas laundry yang kami buat mengguanakan bahan ramah lingkungan dan hasil penjualan yang kami terima untuk membantu anak-anak kurang mampu. Kami sadari adanya kekurangan dalam penyamapaian informasi. Kami yakinkan Anda bahwa kami telah mengambil tindakan untuk mengatasi dan mencegah berulangnya masalah di masa depan. Kami berterima kasih atas kesediaan Anda membagi keprihatinan Anda kepada kami dan kami berharap agar Anda memberi kami kesempatan untuk melayani Anda lebih baik dalam waktu dekat. Hormat kami,

Clean and friendly staff

Customer review rating 4.4/5

Yan T. Business - 15/03/2020 Confirmed reviews ALL

I’m happy and satisfied only that pleace check the air condition not very col

Dear Mr. YAN T., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

very good

Customer review rating 4.4/5

Farih Business - 13/03/2020 Confirmed reviews ALL

All very nice

Dear Mr. AHMAD S., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

delicious breakfast

Customer review rating 4.4/5

Anonymous Solo - 12/03/2020 Confirmed reviews ALL

sarapannya enak dan bervariasi. all you can eat :D

BAPAK P. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Bangka - Hotel & Convention Centre. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa tanggapan ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,

Wifi

Customer review rating 4.4/5

Af Business - 10/03/2020 Confirmed reviews ALL

slowly connection

Dear Mr. AHMAD F., Thank you for taking the time to tell us about your experience at the Novotel Bangka - Hotel & Convention Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.4/5

Andri Solo - 03/03/2020 Confirmed reviews ALL

start from check in until check out overall it's good all staff alert and friendly

BAPAK WIWIN A. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Bangka - Hotel & Convention Centre. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa tanggapan ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,

Excellent customer service

Customer review rating 4.4/5

V. Families - 01/03/2020 Confirmed reviews ALL

Receptionist was helpful. Buffet dinner was good

Dear Mr. KURNEYSH V., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.4/5

Dian Business - 24/02/2020 Confirmed reviews ALL

Informative and attentive front office, spacious and clean bed and bathroom, delicious food. The hotel provides water refill station for our tumblers

Dear Mrs. CHRISTINA DIAN HAYO K., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well known hotel

TripAdvisor rating 4.0/5

LydiaBun Business - 14/12/2019 TripAdvisor review

Since I travelled to pangkal pinang frequently, novotel will be the first in mind. Comfort bed and cleanliness is top notch. Location also premium, near the airport and close to city area. Recommend when you plan to visit bangka..

Dear Mrs. Lydia, Thank you for taking the time to tell us about your experience at the Novotel Bangka - Hotel & Convention Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Toat Edi Wijaya General Manager

Great Stay

TripAdvisor rating 4.0/5

Rajwant87 Friends getaway - 27/02/2019 TripAdvisor review

First visit to Pangkal Pinang. Stayed for 2 night in this hotel. My room is spacious and I get the room that facing the hill. Great view in the morning. Breakfast spread is good with local and international selection.

Thank you very much for posting 5 star review for Novotel Bangka. it's always a pleasure to received a perfect score. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are so happy you enjoyed your stay and look forward to welcoming you back soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Toat Edi Wijaya, General Manager

Holiday to Pangkal Pinang

TripAdvisor rating 4.0/5

AwaluddinB2 Family - 16/02/2019 TripAdvisor review

In general, the services and facilities provided by this hotel are good. The hotel's staff are also professional, easy to talk and able to help and assist when asked. However, the room is considered small and also no extra bed service at this hotel. Without extra bed service, it may be suitable for hotel/s guest with family and more than 1 kid.

We very much appreciate your comments and perfect score review regarding your stay at the Novotel Bangka Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Toat Edy Wijaya, General Manager

a hotel with many smiles

TripAdvisor rating 4.0/5

Pitra Z Couples - 11/05/2018 TripAdvisor review

a hotel with excellent service and friendly, strategic and quiet location, very helpful hotel staff from us to hotel until we check out from hotel, good and varied breakfast menu. clean and spacious hotel rooms with complete facilities

Thank you for posting a nice review of your stays at Novotel Bangka. We are delighted that you are enjoy your stay with us, and that you have had the opportunity to experience so many of the fabulous facilities that Novotel Bangka has to offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We very much appreciate your kind compliments and we can't wait to welcome you back for many more visits and stays to come. Best Regards, Toat Edi Wijaya, General Manager

Great Hospitality at Novotel Bangka

TripAdvisor rating 4.0/5

Hot100 Friends getaway - 04/05/2018 TripAdvisor review

One and only international hotel on this island of Bangka. 10 minutes away from the airport. 3 minutes drive to town where you can get your necessary basic shopping and food. No trendy malls on this island. Basically a good base for chinese indonesians to reside and do businiess and of course for locals to play on the wonderful beaches. Hotel itself is wonderful - great breakfast with a good mixture of local and international food. Huge lobby with great service by the receptionists and barmen. Room is standard Novotel new type - good sized no bathtub unless its a suite. Was upgraded to Superior from Standard and was presented with free minibar, fruits and cakes of the day - since im a Gold Accor Club member. :) Great swimming pool to chill - courteous staff and security on duty. With all the great things listed above, i do would like to highlight that the room airconditioning was not too great. it does not reach the optimum air conditioned room. Its more like, 27 degress even tho the air cond screen remote control showed 16 degrees ... with the steaming hot tempreature outside that could reach 38 degrees on some days, a good strong air cond system is surely appreciated. Hotel do not have any cars or van for renting by the day. Receptionists informed that the only van mini bus they have is to ferry guests to and from the airport. Well good to have such service but please, in the name of Novotel, change that van. It looks like it has seen better days! It stank and the aircond is warm rather than cooling. Grab is available and it can be quite cheap for a 1 way trip to get your groceries and needful stuffs. Place is basically quiet and good for resting.

May I begin by thanking you for your review on TripAdvisor for your stay at the Novotel Bangka Hotel & Convention Centre. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. It is always a pleasure to receive positive feedback, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your sharing your concerns and I am sorry that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

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