Novotel Bangka - Hotel & Convention Centre 4 stars

Customer review rating (ALL Rating) 4.8/5 184 reviews

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Description

Hotel extras

  • Outdoor pool, fitness centre and spa

  • 3000 m2 Convention Centre

  • Asian and International cuisine at The Square Restaurant

  • 15-minute drive to Depati Amir Airport

Our accommodation(s)

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Room 1

Hotel location

Novotel Bangka - Hotel & Convention Centre

Jl. Soekarno Hatta Km. 5, Pangkalpinang, Kep. Bangka Belitung
33137 Pangkalpinang
Indonesia

GPS:-2.156899, 106.130981

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

The Square Restaurant

A culinary blend of Asian and International cuisines, The Square presents a true feast inspired by recipes from all over the world. Located on the first level of the Novotel Bangka, this restaurant is stylishly decorated with a pleasing ambience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  184 reviews

Customer review rating 4.0/5

Mrs. J. Families - Confirmed reviews ALL

Dear Mrs. J., Thank you for taking the time to share your feedback with us. We are delighted to know that you and your family had a comfortable stay at Novotel Bangka Hotel & Convention Centre and that your overall experience met your expectations. Your kind comments encourage our team to continue delivering the best possible service and a pleasant stay for every guest. We truly appreciate your support and look forward to welcoming you and your family back for another enjoyable visit in the near future. Best regards, Management Novotel Bangka Hotel & Convention Centre

Customer review rating 3.5/5

Subagio P. Couples - Confirmed reviews ALL

Dear Mr. Subagio P., Thank you for choosing Novotel Bangka Hotel & Convention Centre and for sharing your valuable feedback. We are pleased to know that you appreciated our convenient location, booking experience, team, and the recognition through your room upgrade and welcome amenity. Your comments encourage us to continue delivering memorable stays. We sincerely apologize that our welcome drink selection did not meet your expectations. We appreciate your suggestion regarding the availability of fresh juice options beyond orange juice, and we will certainly share your feedback with our Food & Beverage team for review. As an ALL Platinum member, your satisfaction and recognition are very important to us. Thank you once again for your constructive feedback. We look forward to welcoming you back and providing an even better experience on your next visit. Best regards, Management Novotel Bangka Hotel & Convention Centre

Customer review rating 4.0/5

Fahmi T. Business - Confirmed reviews ALL

Dear Mr. Fahmi T., Thank you for sharing your feedback with us. We are pleased to know that you enjoyed your stay and found the food to be good. We appreciate your suggestion regarding the variety of our food offerings and will share it with our culinary team for review and improvement. We are also very sorry to learn about your experience with the elevator door. Your safety and comfort are extremely important to us. We have forwarded your concern to our Engineering team to inspect the elevator sensor and ensure it is functioning properly. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Best regards, Management Novotel Bangka Hotel & Convention Centre

Customer review rating 5.0/5

Muhammad T. B. P. Solo - Confirmed reviews ALL

Dear Mr. Muhammad T. B. P., Thank you for taking the time to share your wonderful feedback regarding your recent stay at Novotel Bangka Hotel & Convention Centre. We are delighted to know that you had a comfortable stay and found everything nice during your visit. Your positive comments truly motivate our team to continue delivering excellent service and hospitality. We also appreciate your feedback regarding the WiFi access and connection speed. Please rest assured that your comments have been shared with our related team for further improvement to enhance our guests’ experience in the future. We look forward to welcoming you back again soon for an even better stay. Best regards, Management Novotel Bangka Hotel & Convention Centre

Customer review rating 3.5/5

Dody W. Solo - Confirmed reviews ALL

Dear Mr. Dody W., Thank you for sharing your feedback with us. We are pleased to know that overall your stay was satisfactory and that other aspects of your experience met your expectations. We sincerely apologize regarding the shower water pressure issue you experienced. Your comment has been shared with our Engineering team for immediate inspection and improvement to ensure better comfort for our guests. We truly appreciate your feedback, as it helps us improve the quality of our facilities and services. We look forward to welcoming you back again to Novotel Bangka Hotel & Convention Centre for a more comfortable stay in the future. Best regards, Management Novotel Bangka Hotel & Convention Centre

Other web-users rate our hotel

  • 26 reviews 8.6/10 Location
  • 82 reviews 9/10 Room
  • 108 reviews 9.4/10 Service
  • 64 reviews 9.6/10 Cleanliness
  • 58 reviews 8.3/10 Food
  • 49 reviews 8.4/10 Breakfast
  • 33 reviews 9.4/10 Vibe
  • 6 reviews 5.7/10 Value

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