Novotel Bangka - Hotel & Convention Centre Hotel 4 stars

Name: Novotel Bangka - Hotel & Convention Centre
Address: Pangkalpinang, 33137, INDONESIA
Telephone: (+62)717436888
Rating: 4.4

Customer review rating 4.4/5 3,957 reviews

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+ 23 Services

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Novotel Bangka - Hotel & Convention Centre Hotel

Hotel that makes every moment matter

Novotel Bangka is strategically located in Pangkalpinang within the beautiful Island of Bangka Belitung, 15 minutes drive from Depati Amir Airport and a short drive to the tropical and white sandy beach of Pasir Padi. The stylish Novotel Bangka Hotel & Convention Centre offers a truly comfortable and modern stay with spacious guest rooms, 1800 m² Grand Ballroom for wedding and conferences along with well-equipped meeting rooms and contemporary facilities. outdoor swimming pool & 15 minutes to city centre.

Hotel extras

Outdoor pool, fitness centre and spa
3000 m2 Convention Centre
Asian and International cuisine at The Square Restaurant
15-minute drive to Depati Amir Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private outdoor parking
- Bus/coach parking area
- Valet parking
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Services for children
- Babysitting on request
- Children's Club for 0 to 3 years
Air conditioned
- Air conditioning
- Manual temperature controlAutomatic temperature control
Depati Amir Airport
Languages spoken at the hotel
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Laundry
- Dry cleaning / Ironing
- Shoe shine machine
Porter
Concierge

Outdoor unheated pool
Fitness centre
Well-being
- Massage (Paying)
- Sauna
Services for children
- Babysitting on request
- Children's Club for 0 to 3 years
Jogging track (Nearby)

Breakfast
1 restaurant(s)
2 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

9 meeting room(s)
Conventions hotel
Business center with support staff

Hotel location

Novotel Bangka - Hotel & Convention Centre

Jl. Soekarno Hatta Km. 5
Pangkalpinang
Kep. Bangka Belitung
33137
pangkalpinang
indonesia

Tel: +62717436888

Fax: (+62)717436889

Contact email

Check-in from 15h00

Check out up to 12h00

By plane
DEPATI AMIR AIRPORT At 8km / 4.97 miles
By plane
Depati Amir Airport At 0km / 0 miles - Shuttle free
By plane
SOEKARNO HATTA INTL AIRPORT At 742km / 461.06 miles

GPS :-2.156899, 106.130981

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with King Bed

Accessible room

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Standard Room with Twin Beds

Accessible room

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room with 1 kingsize bed Executive Floor

Accessible room

Max. number of persons: 3
Area: From 28 m² / 301 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room with 2 single beds, Executive Floor

Max. number of persons: 3
Area: From 28 m² / 301 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Junior Suite 1 King Size Bed

Max. number of persons: 2
Area: From 60 m² / 646 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

Executive Suite with King Bed

Max. number of persons: 3
Area: From 96 m² / 1033 sq ft
Views: City side *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Rooms

Our restaurants and bars

The Square Restaurant

Type of cuisine: International

A culinary blend of Asian and International cuisines, The Square presents a true feast inspired by recipes from all over the world. Located on the first level of the Novotel Bangka, this restaurant is stylishly decorated with a pleasing ambience.

Lunch

12:00 - 14:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

KA RA OK E

Treat you colleagues, family and friends to a night of endless classical tunes at the Ka Ra oKe. This hip Karaoke bar is a must for all music lovers. Snacks and fancy drinks available for consumption.

LE BAR

Enjoy a selection of international beverages, cocktails and wines at Le Bar. This Lobby bar is a great place to relax and unwind with business associates or friends.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 9
Maximum size: 2,000 m²
Maximum capacity: 2,200 people
Maximum banquet capacity: 200 people

Find out more

Friendly staff but They would charge for laundry bag

Judhistira D. Business - 16/03/2020 Confirmed reviews ALL

Upon My stay i felt warmly welcome from the staff.. a room a bit small for 4 stars hotel, bed fairly comfortable, cleanliness exceptional, bathroom shower a bit low in water pressure, and why would you charge for laundry bag?

BAPAK JUDHISTIRA D. yang terhormat, Terima kasih telah memberikan waktu Anda untuk memberi tahu kami mengenai pengalaman Anda di Novotel Bangka - Hotel & Convention Centre. Kami menyesal bahwa Anda mengalami hal yang tidak memenuhi harapan Anda; perkenankan kami menyampaikan permohonan maaf kami setulusnya. Di Novotel, kami berusaha memberikan layanan yang lebih baik kepada setiap tamu;oleh karena itu, tanggapan Anda sangat penting bagi kami. Namun izinkan kami menjelaskan sedikit mengenai laundry bag yang ada dikamar alasan dikenakan biaya apabila tamu membawa pulang. Karena tas laundry yang kami buat mengguanakan bahan ramah lingkungan dan hasil penjualan yang kami terima untuk membantu anak-anak kurang mampu. Kami sadari adanya kekurangan dalam penyamapaian informasi. Kami yakinkan Anda bahwa kami telah mengambil tindakan untuk mengatasi dan mencegah berulangnya masalah di masa depan. Kami berterima kasih atas kesediaan Anda membagi keprihatinan Anda kepada kami dan kami berharap agar Anda memberi kami kesempatan untuk melayani Anda lebih baik dalam waktu dekat. Hormat kami,

Clean and friendly staff

Yan T. Business - 15/03/2020 Confirmed reviews ALL

I’m happy and satisfied only that pleace check the air condition not very col

Dear Mr. YAN T., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

very good

Farih Business - 13/03/2020 Confirmed reviews ALL

All very nice

Dear Mr. AHMAD S., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

delicious breakfast

Anonymous Solo - 12/03/2020 Confirmed reviews ALL

sarapannya enak dan bervariasi. all you can eat :D

BAPAK P. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Bangka - Hotel & Convention Centre. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa tanggapan ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,

Wifi

Af Business - 10/03/2020 Confirmed reviews ALL

slowly connection

Dear Mr. AHMAD F., Thank you for taking the time to tell us about your experience at the Novotel Bangka - Hotel & Convention Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Andri Solo - 03/03/2020 Confirmed reviews ALL

start from check in until check out overall it's good all staff alert and friendly

BAPAK WIWIN A. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Novotel Bangka - Hotel & Convention Centre. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa tanggapan ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami,

Excellent customer service

V. Families - 01/03/2020 Confirmed reviews ALL

Receptionist was helpful. Buffet dinner was good

Dear Mr. KURNEYSH V., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Dian Business - 24/02/2020 Confirmed reviews ALL

Informative and attentive front office, spacious and clean bed and bathroom, delicious food. The hotel provides water refill station for our tumblers

Dear Mrs. CHRISTINA DIAN HAYO K., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good ambience

Edgar A. Business - 20/02/2020 Confirmed reviews ALL

nice breakfast good arrangement to airport

Dear Mr. EDGAR A., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Elly Y. Solo - 19/02/2020 Confirmed reviews ALL

for the first time staying at NOVOTEL BANGKA,warmly welcomed by greeter and reception. for breakfast,facilities and service overall it's good.

Dear Mrs. ELLY y., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well known hotel

LydiaBun Business - 14/12/2019 TripAdvisor review

Since I travelled to pangkal pinang frequently, novotel will be the first in mind. Comfort bed and cleanliness is top notch. Location also premium, near the airport and close to city area. Recommend when you plan to visit bangka..

Dear Mrs. Lydia, Thank you for taking the time to tell us about your experience at the Novotel Bangka - Hotel & Convention Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Toat Edi Wijaya General Manager

Great Stay

Rajwant87 Friends getaway - 27/02/2019 TripAdvisor review

First visit to Pangkal Pinang. Stayed for 2 night in this hotel. My room is spacious and I get the room that facing the hill. Great view in the morning. Breakfast spread is good with local and international selection.

Thank you very much for posting 5 star review for Novotel Bangka. it's always a pleasure to received a perfect score. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are so happy you enjoyed your stay and look forward to welcoming you back soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Toat Edi Wijaya, General Manager

Holiday to Pangkal Pinang

AwaluddinB2 Family - 16/02/2019 TripAdvisor review

In general, the services and facilities provided by this hotel are good. The hotel's staff are also professional, easy to talk and able to help and assist when asked. However, the room is considered small and also no extra bed service at this hotel. Without extra bed service, it may be suitable for hotel/s guest with family and more than 1 kid.

We very much appreciate your comments and perfect score review regarding your stay at the Novotel Bangka Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Toat Edy Wijaya, General Manager

a hotel with many smiles

Pitra Z Couples - 11/05/2018 TripAdvisor review

a hotel with excellent service and friendly, strategic and quiet location, very helpful hotel staff from us to hotel until we check out from hotel, good and varied breakfast menu. clean and spacious hotel rooms with complete facilities

Thank you for posting a nice review of your stays at Novotel Bangka. We are delighted that you are enjoy your stay with us, and that you have had the opportunity to experience so many of the fabulous facilities that Novotel Bangka has to offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We very much appreciate your kind compliments and we can't wait to welcome you back for many more visits and stays to come. Best Regards, Toat Edi Wijaya, General Manager

Great Hospitality at Novotel Bangka

Hot100 Friends getaway - 04/05/2018 TripAdvisor review

One and only international hotel on this island of Bangka. 10 minutes away from the airport. 3 minutes drive to town where you can get your necessary basic shopping and food. No trendy malls on this island. Basically a good base for chinese indonesians to reside and do businiess and of course for locals to play on the wonderful beaches. Hotel itself is wonderful - great breakfast with a good mixture of local and international food. Huge lobby with great service by the receptionists and barmen. Room is standard Novotel new type - good sized no bathtub unless its a suite. Was upgraded to Superior from Standard and was presented with free minibar, fruits and cakes of the day - since im a Gold Accor Club member. :) Great swimming pool to chill - courteous staff and security on duty. With all the great things listed above, i do would like to highlight that the room airconditioning was not too great. it does not reach the optimum air conditioned room. Its more like, 27 degress even tho the air cond screen remote control showed 16 degrees ... with the steaming hot tempreature outside that could reach 38 degrees on some days, a good strong air cond system is surely appreciated. Hotel do not have any cars or van for renting by the day. Receptionists informed that the only van mini bus they have is to ferry guests to and from the airport. Well good to have such service but please, in the name of Novotel, change that van. It looks like it has seen better days! It stank and the aircond is warm rather than cooling. Grab is available and it can be quite cheap for a 1 way trip to get your groceries and needful stuffs. Place is basically quiet and good for resting.

May I begin by thanking you for your review on TripAdvisor for your stay at the Novotel Bangka Hotel & Convention Centre. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. It is always a pleasure to receive positive feedback, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your sharing your concerns and I am sorry that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Resort in Bangka Island

yani192 Family - 04/01/2018 TripAdvisor review

Nice staff, reception, porter, driver of shuttle and cleaning service comfortable sleep. This hotel near from Depati Amir Airport It is easy to find meal arround the hotel Novotel Bangka has completly facilities, such as swimming pool, fitness, sauna

We very much appreciate your comments regarding your stay at the Novotel Bangka Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Toat Edi Wijaya, General Manager

Novotel Pangkal Pinang

adzaniagasatya Business - 03/12/2017 TripAdvisor review

Beyond my expectation, the food is amazing and humbly staff. Really worth to stay. I am sure will be back again if I am going to Pangkal Pinang. Looking forward to staying there again in the near future.

The Best hotel in Bangka

Fatmasari L Family - 06/02/2017 TripAdvisor review

Good Hotel, Good View , beautiful beach, sophisticated room , large restaurant and delicious food . You can stay in large and the best room if your choice is suite room in Novotel Bangka Hotel & Convention Centre. Novotel Bangka Hotel & Convention Centre is the best hotel in Bangka

Thank you for taking the time to tell us about your experience at the Novotel Bangka Hotel & Convention Centre. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. All of us at Novotel Bangka would like to offer our sincere thanks for your delightful review. We are so happy you enjoyed your stay and look forward to welcoming you back again. Best Regards, Toat Edi Wijaya, General Manager.

Really good place to stay

talitamelatii Family - 10/01/2017 TripAdvisor review

I had a really good time staying in novotel bangka. Their room is not large but cozy. I love their toiletries design and their furniture is pretty okay actually. The service was really professional and good. They have many option for breakfast but for my opinion, i think they should add more flavour to the food (but it still okay). Totally recommended!

Thank you for posting a great review of your stay at Novotel Bangka. We are delighted you were impressed by our facilities, and experienced exemplary service throughout your stay. We are pleased to read your feedback about our breakfast as an encouragement to all of our staff to continuously improve the quality of our services. We will pass on your kind compliments to our team, who are all looking forward to welcoming you on your next visit to Bangka Belitung. Best Regards, Toat Edi Wijaya, General Manager

nice hotel in town and near the airport

Joseph-marzuki Family - 08/01/2017 TripAdvisor review

it was my first visit to Bangka and I am glad to stay two nights in Novotel Bangka. I hv a great time staying in your property. The room was clean, the staffs are friendly, the gym and sauna are nice to have. overall, it is value for money. I will surely be back to this hotel for my next trip

May I begin by thanking you for your review on TripAdvisor. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. All of us at Novotel Bangka would like to offer our sincere thanks for your delightful review. We are so happy you enjoyed your stay and look forward to welcoming you back again. Sincerely, Toat Edi Wijaya, General Manager

Our most recent 20 reviews

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Novotel Bangka - Hotel & Convention Centre Hotel 4 stars

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Hotel extras

Hotel location

Novotel Bangka - Hotel & Convention Centre