Novotel Bangka - Hotel & Convention Centre 4 stars

Customer review rating (ALL Rating) 4.8/5 201 reviews

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Description

Hotel extras

  • Outdoor pool, fitness centre and spa

  • 3000 m2 Convention Centre

  • Asian and International cuisine at The Square Restaurant

  • 15-minute drive to Depati Amir Airport

Our accommodation(s)

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Hotel location

Novotel Bangka - Hotel & Convention Centre

Jl. Soekarno Hatta Km. 5, Pangkalpinang, Kep. Bangka Belitung
33137 Pangkalpinang
Indonesia

GPS:-2.156899, 106.130981

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

The Square Restaurant

A culinary blend of Asian and International cuisines, The Square presents a true feast inspired by recipes from all over the world. Located on the first level of the Novotel Bangka, this restaurant is stylishly decorated with a pleasing ambience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  201 reviews

Customer review rating 4.0/5

Fahmi T. Business - Confirmed reviews ALL

The food is good but need to be more varied

Dear Mr. Fahmi T., Thank you for sharing your feedback with us. We are pleased to know that you enjoyed your stay and found the food to be good. We appreciate your suggestion regarding the variety of our food offerings and will share it with our culinary team for review and improvement. We are also very sorry to learn about your experience with the elevator door. Your safety and comfort are extremely important to us. We have forwarded your concern to our Engineering team to inspect the elevator sensor and ensure it is functioning properly. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Best regards, Management Novotel Bangka Hotel & Convention Centre

Customer review rating 5.0/5

Muhammad T. B. P. Solo - Confirmed reviews ALL

All set and nice

Dear Mr. Muhammad T. B. P., Thank you for taking the time to share your wonderful feedback regarding your recent stay at Novotel Bangka Hotel & Convention Centre. We are delighted to know that you had a comfortable stay and found everything nice during your visit. Your positive comments truly motivate our team to continue delivering excellent service and hospitality. We also appreciate your feedback regarding the WiFi access and connection speed. Please rest assured that your comments have been shared with our related team for further improvement to enhance our guests’ experience in the future. We look forward to welcoming you back again soon for an even better stay. Best regards, Management Novotel Bangka Hotel & Convention Centre

Customer review rating 3.5/5

Dody W. Solo - Confirmed reviews ALL

Others ok

Dear Mr. Dody W., Thank you for sharing your feedback with us. We are pleased to know that overall your stay was satisfactory and that other aspects of your experience met your expectations. We sincerely apologize regarding the shower water pressure issue you experienced. Your comment has been shared with our Engineering team for immediate inspection and improvement to ensure better comfort for our guests. We truly appreciate your feedback, as it helps us improve the quality of our facilities and services. We look forward to welcoming you back again to Novotel Bangka Hotel & Convention Centre for a more comfortable stay in the future. Best regards, Management Novotel Bangka Hotel & Convention Centre

Customer review rating 4.5/5

Bambang S. Business - Confirmed reviews ALL

I have stayed here more than 10 times, always be the 1st choice when visiting Bangka

Dear Mr. Bambang S., Thank you for your continued trust and for choosing us as your preferred hotel whenever you visit Bangka. We are truly delighted to know that after more than 10 stays, we remain your first choice, this means a lot to our entire team. We’re glad you consistently enjoy your experience with us, and we hope our comfortable rooms, attentive service, and delightful breakfast offerings continue to meet your expectations each time. We look forward to welcoming you back again very soon for another pleasant stay. Best regards, Management Novotel Bangka Hotel & Convention Centre

Customer review rating 3.0/5

Eko S. P. Business - Confirmed reviews ALL

piece of feedback, the gym is opened only at 6 AM while not flexible enough to open earlier say 5 AM. for guest who on meeting purpose at 8 AM at biz trip, time is essence hence flexibility is somewhat important

Dear Mr. Eko S. P., Thank you for sharing your feedback following your recent stay with us. We truly appreciate your comments regarding the gym operating hours. We understand how important flexibility can be, especially for business travelers with early schedules and meetings. Your suggestion to consider opening earlier has been well noted and will be shared with our management team for further evaluation, as we continuously seek ways to enhance our guest experience. We’re also pleased to see that aspects such as your arrival and check-in experience met your expectations, and we hope there were other parts of your stay that you were able to enjoy. Your feedback is very valuable to us as it helps us improve and better cater to the needs of our guests. We hope to have the opportunity to welcome you back and provide an even more seamless and comfortable stay in the future. Warm regards, Management Team Novotel Bangka Hotel & Convention Centre

Other web-users rate our hotel

  • 28 reviews 8.7/10 Location
  • 80 reviews 9.1/10 Room
  • 114 reviews 9.2/10 Service
  • 64 reviews 9.4/10 Cleanliness
  • 57 reviews 8.5/10 Food
  • 49 reviews 8.4/10 Breakfast
  • 35 reviews 9.5/10 Vibe
  • 6 reviews 5.7/10 Value

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