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Novotel Bangka - Hotel & Convention Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 4,135 reviews

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Novotel Bangka - Hotel & Convention Centre
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+ 24 Services

Hotel extras

  • Outdoor pool, fitness centre and spa

  • 3000 m2 Convention Centre

  • Asian and International cuisine at The Square Restaurant

  • 15-minute drive to Depati Amir Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Bangka - Hotel & Convention Centre

Jl. Soekarno Hatta Km. 5
Pangkalpinang
Kep. Bangka Belitung
33137 pangkalpinang
indonesia

Tel: +62717436888

Fax: (+62)717436889

Check-in from 15h00

Check out up to 12h00

  • By plane

    DEPATI AMIR AIRPORT At 8km / 4.97 miles

  • By plane

    Depati Amir Airport At 0km / 0 miles - Shuttle free

  • By plane

    SOEKARNO HATTA INTL AIRPORT At 742km / 461.06 miles

GPS :-2.156899, 106.130981

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 10 Meeting rooms
  • Business Center
    • Business center with support staff
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 222 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 29 connecting rooms
    • 74 non-smoking rooms
    • 10 floors
  • Languages spoken at the hotel
    • Indonesian
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Entertainment
    • Karaoke
  • Reduced mobility Facilities
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
Access to property
  • Shuttle
    • Depati Amir Airport
  • Front area and back parking area
    • On site
    • Private
    • Parking opened 24/7
    • Parking with security service
Well-being
  • In Balance Currently unavailable
    • Outside
    • On site
  • In Balance Health Club
    • On site
    • Massage Currently unavailable
    • Sauna room Currently unavailable
Family
  • Services for children
    • Childrens TV Channels
    • childrenclub03
    • Play area
    • Indoor playground for children

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 2,000 m²

  • Maximum capacity: 2200 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Bangka - Hotel & Convention Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,135 reviews

TripAdvisor Rating 4.0/5

310 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Comfy

Customer review rating 4.5/5

Helena Families - 20/11/2021 Confirmed reviews ALL

Is just what I expected, everything was comfy. The meal (breakfast and room service) delicious. Hope to be back soon

Dear Mrs. HELENA O., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.0/5

Tarsim Business - 07/11/2021 Confirmed reviews ALL

Nice stay at novotel bangka...very clean and environment is comfortable and quiet

Dear Mr. TARSIM, We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.0/5

Anonymous Business - 22/10/2021 Confirmed reviews ALL

Overall nice and comfortable. But the breakfast is quite average for the variation.

Dear Mr. KATAM T., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services & breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Customer review rating 4.5/5

Richson A. H. Business - 14/10/2021 Confirmed reviews ALL

Comfort location, friendly staff, nice and tidy room.

Dear Mr. RICHSON A., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good stay, convenient, friendly staff

Customer review rating 4.5/5

W. Business - 13/10/2021 Confirmed reviews ALL

the facility good enough, convenient, friendly staff and security, everytime i go to pangkal pinang i always stay at novotel

Dear Mr. W. WAHONO, We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good stay

Customer review rating 4.0/5

Siwi R. Families - 11/10/2021 Confirmed reviews ALL

nice staffs, breakfast is fantastic

Dear Mrs. FIT AIDIL M., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 4.5/5

Lie Couples - 11/10/2021 Confirmed reviews ALL

Clean room, clean pool, clean hotel, friendly staffs, the price worth it

Dear Mrs. HNG L., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.5/5

Teddy P. Business - 26/09/2021 Confirmed reviews ALL

One of recommended hotel to stay

Dear Mr. TEDDY P., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Customer review rating 3.5/5

Anonymous Business - 25/09/2021 Confirmed reviews ALL

Friendly staff, nice locations, but items menu for breakfast made us bored

Dear Mrs. MIA G., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Let us explain about the supply of mineral water for guests, we understand this will be difficult for guests, but to support go green as of July 5, 2021. that's why we have provided clean carafe bottles that we have sterilized before we give them to guests for can refill mineral water from the dispenser that we have provided in each guest room corridor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

well location and still clean

Customer review rating 4.0/5

Robert R. A. Business - 19/09/2021 Confirmed reviews ALL

Even though it was almost 1 year ago staying at the novotel, currently the service is very good and the breakfast is very satisfying But what is still not good is the air conditioner and the television picture quality is very bad

Dear Mr. ROBERT RIANDO A., Thank you for taking the time to tell us about your experience at the Novotel Bangka - Hotel & Convention Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Customer review rating 4.0/5

Anonymous Business - 30/08/2021 Confirmed reviews ALL

The staff is so proffesional, friendly, and kind.

Dear Mrs. MEINI PERMATA S., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good to stay

Customer review rating 4.5/5

Philip C. Business - 24/07/2021 Confirmed reviews ALL

Friendly & helpful staff (Security, Front Office, Cafe and Restaurant) Clean & comfort place.

Dear Mr. C. PIN L., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great stay

Customer review rating 4.5/5

Ali A. S. Business - 17/07/2021 Confirmed reviews ALL

My first time staying in bangka and i am glad to stay in novotel as part of accor hotels group.

Dear Mr. ALI AL RUSID S., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 5.0/5

Pka Business - 04/07/2021 Confirmed reviews ALL

Friendly service from all hotel staff, clean and comfortable rooms, and health protocols in accordance with government regulations

Dear Mr. PINTO KUSUMA A., We very much appreciate your comments regarding your stay at the Novotel Bangka - Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well known hotel

TripAdvisor rating 3.0/5

LydiaBun Business - 14/12/2019 TripAdvisor review

Since I travelled to pangkal pinang frequently, novotel will be the first in mind. Comfort bed and cleanliness is top notch. Location also premium, near the airport and close to city area. Recommend when you plan to visit bangka..

Dear Mrs. Lydia, Thank you for taking the time to tell us about your experience at the Novotel Bangka - Hotel & Convention Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Toat Edi Wijaya General Manager

Great Stay

TripAdvisor rating 5.0/5

Rajwant87 Friends getaway - 27/02/2019 TripAdvisor review

First visit to Pangkal Pinang. Stayed for 2 night in this hotel. My room is spacious and I get the room that facing the hill. Great view in the morning. Breakfast spread is good with local and international selection.

Thank you very much for posting 5 star review for Novotel Bangka. it's always a pleasure to received a perfect score. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are so happy you enjoyed your stay and look forward to welcoming you back soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Toat Edi Wijaya, General Manager

Holiday to Pangkal Pinang

TripAdvisor rating 3.0/5

AwaluddinB2 Family - 16/02/2019 TripAdvisor review

In general, the services and facilities provided by this hotel are good. The hotel's staff are also professional, easy to talk and able to help and assist when asked. However, the room is considered small and also no extra bed service at this hotel. Without extra bed service, it may be suitable for hotel/s guest with family and more than 1 kid.

We very much appreciate your comments and perfect score review regarding your stay at the Novotel Bangka Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Toat Edy Wijaya, General Manager

a hotel with many smiles

TripAdvisor rating 4.0/5

Pitra Z Couples - 11/05/2018 TripAdvisor review

a hotel with excellent service and friendly, strategic and quiet location, very helpful hotel staff from us to hotel until we check out from hotel, good and varied breakfast menu. clean and spacious hotel rooms with complete facilities

Thank you for posting a nice review of your stays at Novotel Bangka. We are delighted that you are enjoy your stay with us, and that you have had the opportunity to experience so many of the fabulous facilities that Novotel Bangka has to offer. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We very much appreciate your kind compliments and we can't wait to welcome you back for many more visits and stays to come. Best Regards, Toat Edi Wijaya, General Manager

Great Hospitality at Novotel Bangka

TripAdvisor rating 4.0/5

Hot100 Friends getaway - 04/05/2018 TripAdvisor review

One and only international hotel on this island of Bangka. 10 minutes away from the airport. 3 minutes drive to town where you can get your necessary basic shopping and food. No trendy malls on this island. Basically a good base for chinese indonesians to reside and do businiess and of course for locals to play on the wonderful beaches. Hotel itself is wonderful - great breakfast with a good mixture of local and international food. Huge lobby with great service by the receptionists and barmen. Room is standard Novotel new type - good sized no bathtub unless its a suite. Was upgraded to Superior from Standard and was presented with free minibar, fruits and cakes of the day - since im a Gold Accor Club member. :) Great swimming pool to chill - courteous staff and security on duty. With all the great things listed above, i do would like to highlight that the room airconditioning was not too great. it does not reach the optimum air conditioned room. Its more like, 27 degress even tho the air cond screen remote control showed 16 degrees ... with the steaming hot tempreature outside that could reach 38 degrees on some days, a good strong air cond system is surely appreciated. Hotel do not have any cars or van for renting by the day. Receptionists informed that the only van mini bus they have is to ferry guests to and from the airport. Well good to have such service but please, in the name of Novotel, change that van. It looks like it has seen better days! It stank and the aircond is warm rather than cooling. Grab is available and it can be quite cheap for a 1 way trip to get your groceries and needful stuffs. Place is basically quiet and good for resting.

May I begin by thanking you for your review on TripAdvisor for your stay at the Novotel Bangka Hotel & Convention Centre. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. It is always a pleasure to receive positive feedback, I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also appreciate your sharing your concerns and I am sorry that some of your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Resort in Bangka Island

TripAdvisor rating 4.0/5

yani192 Family - 04/01/2018 TripAdvisor review

Nice staff, reception, porter, driver of shuttle and cleaning service comfortable sleep. This hotel near from Depati Amir Airport It is easy to find meal arround the hotel Novotel Bangka has completly facilities, such as swimming pool, fitness, sauna

We very much appreciate your comments regarding your stay at the Novotel Bangka Hotel & Convention Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Toat Edi Wijaya, General Manager

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