Novotel Phuket Kamala Beach 4 stars

Customer review rating (ALL Rating) 4.4/5 1,121 reviews

Novotel Phuket Kamala Beach - Image 1
Novotel Phuket Kamala Beach - Image 2
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Description

Hotel extras

  • Direct beachfront access

  • Rooftop bar with stunning sea views

  • Only a short drive from the hustle and bustle of Patong

  • Jacuzzi and Pool Villas with private water features

Our accommodation(s)

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Room 1

Hotel location

Novotel Phuket Kamala Beach

118/16 Moo 3, Tambon Kamala, Amphur Kathu
83150 PHUKET
Thailand

GPS:7.96337, 98.28372

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,121 reviews

Customer review rating 4.5/5

Halima B. Families - Confirmed reviews ALL

Dear Ms. Halima B., Thank you very much for choosing to stay with us and for taking the time to share such thoughtful and detailed feedback. We are truly delighted to know that you enjoyed your comfortable stay in Kamala and, in particular, that our Catering team took such great care of you and paid close attention to your dietary requirements and allergies. Your kind recognition means a great deal to us, and we will certainly share your appreciation with the team. We are also pleased to know that you found your room clean, spacious, and comfortable. At the same time, please accept our sincere apologies for the long wait for the bell service upon arrival. We fully understand how inconvenient this must have been after your journey, and we regret that we did not provide the prompt assistance you should have received. We also sincerely appreciate your comments regarding the pool deck and exterior of the hotel. Your feedback has been noted and will be shared with the relevant teams as we continue working to improve and maintain our facilities to complement the level of service we strive to provide. Thank you once again for your valuable feedback and for recognizing the efforts of our Heartists. We sincerely hope to have the pleasure of welcoming you back to Novotel Phuket Kamala Beach and providing you with an even more seamless and enjoyable experience. Warm regards, Krittayoch Ao-lueknuea (Oakwood) Front Office Manager Novotel Phuket Kamala Beach

Customer review rating 4.5/5

Michael P. V. Couples - Confirmed reviews ALL

Dear Mr. Michael P. V., Thank you very much for choosing to stay with us and for taking the time to share such thoughtful and meaningful feedback. We are delighted to know that you enjoyed our unique beachfront location and that the warm, helpful, and pleasant service from our Heartists contributed to your experience. We are also pleased to hear that the ongoing construction works were well managed and that the measures in place helped minimize the impact during your stay. We sincerely appreciate your kind recognition of our efforts in supporting the prevention of child trafficking and raising awareness of this important cause. Your encouraging words mean a great deal to us and reinforce our commitment to creating a safe, responsible, and caring environment for our guests and community. It was truly our pleasure to welcome you, and we sincerely hope to have the opportunity to welcome you back to Novotel Phuket Kamala Beach for another relaxing and memorable beachfront stay. Warm regards, Krittayoch Ao-lueknuea (Oakwood) Front Office Manager Novotel Phuket Kamala Beach

Customer review rating 1.5/5

Nabil M. S. A. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Richard J. M. Families - Confirmed reviews ALL

Customer review rating 1.0/5

Kamolthip J. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your detailed feedback following your recent stay. While we are pleased to know you were satisfied with our team and your arrival and departure experience, we are truly sorry that the condition of your room did not meet your expectations or the standards we strive to uphold. Your comments regarding the room condition, maintenance, cleanliness and overall comfort have been taken seriously and shared with our team for immediate review and improvement. We sincerely appreciate your honest feedback, as it helps us identify opportunities to improve. Please be assured that we remain committed to enhancing our guest experience and ensuring every room is presented to the high standards our guests expect. We hope to have the opportunity to welcome you back in the future and provide you with a much more enjoyable stay. Warm regards, Pataraseth Pokinbenjarasamee (Yu) General Manager

Other web-users rate our hotel

  • 753 reviews 8.4/10 Location
  • 935 reviews 7.6/10 Room
  • 1,174 reviews 8.5/10 Service
  • 7 reviews 9.4/10 WiFi
  • 575 reviews 8.9/10 Beach
  • 426 reviews 8.2/10 Breakfast
  • 389 reviews 7.4/10 Comfort
  • 302 reviews 5.8/10 Cleanliness

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