Pullman Lijiang Resort & Spa

Customer review rating (ALL Rating) 4.3/5 181 reviews

Pullman Lijiang Resort & Spa - Image 1
Pullman Lijiang Resort & Spa - Image 2
Pullman Lijiang Resort & Spa - Image 3
Pullman Lijiang Resort & Spa - Image 4


ALLSAFE approved hotel

Hotel extras

  • The mountain views will amaze even the most seasoned traveller

  • A blending of traditional Naxi design with modern amenities

  • After a long day, unwind with Spa treatment.

  • Enjoy wine tasting and a free flow beverage experience with MyGlass package.

  • Keep your kids happy with activities, kids meals and more with MyKids package.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Pullman Lijiang Resort & Spa

Shuhe Old Town Entrance Road, Lijiang, Yunnan Province
674100 LIJIANG

GPS:26.911815, 100.217135

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  181 reviews

TripAdvisor Rating  5.0/5  1,434 reviews

Certificate of excellence 2022

Excellent 3N stay at Lijiang Pullman!

TripAdvisor rating 5.0/5

UniqueSin Families - TripAdvisor review

Excellent 3N stay at Lijiang Pullman! We had two dinners at Xi restaurant and is very impressed with restaurant Manager Lily who gave excellent recommendations and services. She is very enthusiastic and attentive. We gave feedback on breakfast menu and could see the improvement in next two mornings. The hotel setting is beautiful and could see Jade dragon snow mountain on a clear stay. It’s our first time in Lijiang and we will definitely return to Pullman again!

Very nice view of Jade Dragon Mountain. Rooms were lovely and clean. Great location. Delicious breakfast and dinner.

Customer review rating 4.5/5

Lee Families - Confirmed reviews ALL

Rita was very helpful. I give her 10.


Customer review rating 4.5/5

Kai Couples - Confirmed reviews ALL

Spatious room and quiet environment. Room is clean and tidy. Deco a bit dated but well kept. Coffee is better than many of the local shops in town although Yunan is producing coffee beans locally. Things to improve, Nespresso machine could be better, two of them were not working.

Dear Kai H., We very much appreciate your comments regarding your stay at the Pullman Lijiang Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Acceptable stay.

Customer review rating 3.0/5

Gary Couples - Confirmed reviews ALL

Check in was difficult. Room was not fitted out with welcome deinks and fruit. No welcome from the man at the table and no recognition of card level. Towels were not provided on day two and had to be called twice to get them. Hotel doesn’t have information provided about local amenities. No lounge provided and only afternoon tea. No access to a pool or spa facilities. We were a couple traveling together but reception thought that we needed two beds. Room locking information about services provided by hotel and how to access them. Check out was limited. No warm farewell and thanks for staying.

Dear Gary John M., Thank you for taking the time to tell us about your experience at the Pullman Lijiang Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Amazing service. Great views.

TripAdvisor rating 5.0/5

ASHB192 Couples - TripAdvisor review

The location of the property is perfect. The rooms are big and spacious. Great mountain view too. The staff is very friendly and accommodating. The front desk manager Ms. Nicole is the sweetest. We were there to celebrate a special occasion and she made sure everything was perfect. She even offered a room upgrade. She was available 24x7 to help us. The breakfast is great too.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 979 reviews 8.9/10 Location
  • 1,948 reviews 8/10 Room
  • 2,399 reviews 8.2/10 Service
  • 28 reviews 4.3/10 WiFi
  • 539 reviews 7.5/10 Breakfast
  • 412 reviews 7.5/10 Value
  • 369 reviews 8.2/10 Cleanliness
  • 50 reviews 4.9/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

Banyan Tree Lijiang

TripAdvisor rating 5.0/5 (2071 reviews)

At 1.456 km

See the hotel
All our hotels in Lijiang