Novotel Suites Luxembourg 4 stars

Customer review rating (ALL Rating) 4.7/5 1,098 reviews

Novotel Suites Luxembourg - Image 1
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13 Avenue J F Kennedy, Quartier Europeen, 1855 LUXEMBOURG, Luxembourg

Description

Hotel extras

  • Fully equipped, inviting suites for maximum comfort

  • Suites that can be converted into meeting spaces

  • Gourmet area offering fresh and prepared dishes

  • 24-hour fitness room

  • In the Luxembourg business district

Our accommodation(s)

Room

Executive Suite with 1 double bed and 1 single bed

  • 3 pers. max
  • 34 m² / 365 sq ft
  • Bedding 1 x Double bed(s) and 1 x Single bed(s)

Hotel location

Novotel Suites Luxembourg

13 Avenue J F Kennedy, Quartier Europeen
1855 LUXEMBOURG
Luxembourg

GPS:49.620333, 6.145167

Telephone
Fax +352 27 04 89 44

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BOUTIQUE GOURMANDE

Peckish ? Open 24 hours a day, our Gourmet Boutique offers a choice of self-service snacks, meals and drinks. Do not hesitate to taste our "homemade" dishes and treat yourself at any time of the day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,098 reviews

TripAdvisor Rating  4.0/5  727 reviews

Certificate of excellence 2023

Enjoyable stay

Customer review rating 5.0/5

Peter Business - Confirmed reviews ALL

Located in business area, well equiped, nice people, excellent room.

Dear Peter, We are grateful for this kind review about your recent stay. We are thrilled that your stay at Novotel Suites Luxembourg was to your satisfaction, and that you found our services and amenities commendable. Our commitment to providing a well-equipped suite, attentive staff, and maintaining excellent cleanliness standards is reflected in your positive remarks. We also take pride in our environmental initiatives to reduce single-use packaging, contributing to a sustainable stay for our guests. We are particularly pleased that you appreciated the convenient location of our hotel in the heart of the business district, which provides easy access to nearby European institutions and city attractions. Your recognition of the room's excellence, alongside the transparent pricing and eco-friendly practices, is incredibly encouraging for us. We look forward to the pleasure of welcoming you back on your next visit. Best wishes, Bram Maes, General Manager

Spacious room

Customer review rating 4.5/5

Mr B. Business - Confirmed reviews ALL

Stayed 4 nights for B.. Nice spacious room and 2 mins from tram stop

Dear Craig, Thanks for this review of your stay. We are so pleased to hear that your stay at Novotel Suites Luxembourg was a pleasant experience. We are delighted that you enjoyed the comfort of our spacious suites and the convenience of being just a stone's throw away from the tram stop, making it easy to navigate the city. However, we regret to hear about the issue with the blinds in your room. We understand how important a good night's sleep is, especially when you're here for B., and we apologize for any inconvenience this may have caused. Finally, we are glad that the location of our hotel contributed to a positive experience, with its easy access to public transportation and proximity to the B. district. We hope to welcome you back. Best wishes, Bram Maes, General Manager

Good location with secure parking

Customer review rating 4.0/5

Jon P. Couples - Confirmed reviews ALL

Relatively easy to find. Parking spaces limited, need to go down several floors to find spot. Warm welcome by a very attentive receptionist who gave us maps and briefed us on the tram. Room was comfortable, spacious and functional although the light switches worked in mysterious ways. Did not have breakfast as it seemed rather expensive unless you were looking for a substantial breakfast. There was a good self service selection of sandwiches, salads and snacks in the lobby although not cheap. If you have the time go to the Proxy Delhaize supermarket in the Infinity centre next door.

Dear Jon, Thank you for reviewing your stay with us. We are delighted that you found our reception welcoming and our rooms comfortable and spacious. Your mention of the functional aspects of our accommodations is much appreciated, reflecting our commitment to providing a convenient and pleasant stay. However, we regret to hear about the issues you experienced with the washbasin plug and air conditioning. Please accept our apologies for any inconvenience this may have caused during your stay. Moreover, while our windows are designed to ensure maximum soundproofing and security, we understand that some guests may prefer the option to open them for fresh air. Finally, we acknowledge your thoughts on the breakfast pricing and will consider your feedback as we continuously seek to enhance our offerings. Nonetheless, we are pleased that our hotel's location and secure parking met your needs, providing a reliable and accessible base for your time in Luxembourg. Our proximity to various attractions and amenities, as well as the convenience of our parking facilities, are aspects we pride ourselves on. The whole team hope we can see you again on a future occasion. Best regards, Bram Maes, General Manager

A great hotel with friendly staff

TripAdvisor rating 5.0/5

Travdave67 Families - TripAdvisor review

A great hotel, very close to a tram stop for a convenient ride into town. The rooms are clean and spacious, the hotel was very quiet ensuring a great night's sleep. Breakfast was very good, however, the stars of the show are the wonderful employees. All reception staff are very helpful and incredibly friendly. I recommend this hotel and would certainly stay there again.

Dear Guest, Thank you for this review of your recent stay. We're thrilled to hear that your stay with us was enjoyable. We are delighted that you found our rooms to be clean and spacious and that our breakfast options were to your satisfaction, providing a good start to your day. It is our staff that often leaves the most lasting impression, and we're so pleased you found them to be helpful and friendly. Our team strives to provide exceptional service, and we're glad this was evident during your stay. Finally, we're happy to hear that our location provided convenient access to the city with the tram station nearby, enabling you to explore Luxembourg with ease. We look forward to welcoming you back in the future. Take care, Bram Maes, General Manager

Excellent stay

Customer review rating 5.0/5

Alex Families - Confirmed reviews ALL

Really positive.

Dear Alex, Thank you for your review. We are delighted that you had an excellent stay at Novotel Suites Luxembourg, which serves as a testament to our commitment to guest satisfaction. However, we apologize for the discomfort caused by the presence of flies on the day of your visit. While this is an atypical occurrence, it is a reminder for us to remain vigilant in ensuring a comfortable environment for all our guests. We look forward to welcoming you back to Luxembourg City. Best regards, Bram Maes, General Manager

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Other web-users rate our hotel

  • 665 reviews 9.1/10 Location
  • 928 reviews 8.6/10 Room
  • 816 reviews 9.6/10 Service
  • 17 reviews 8.5/10 WiFi
  • 458 reviews 7.9/10 Comfort
  • 394 reviews 7.5/10 Breakfast
  • 313 reviews 9.5/10 Cleanliness
  • 213 reviews 7.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.