Great restaurant service, great hotel overall and great price

The hotel is at walking distance from the US CAS (5 - 10 mins), downtown (20 min). It's close also to the Museum of Arts and a shopping mall with options to eat and buy clothes, etc. The breakfast buffet has enough options, although chilaquiles, which is a dish eaten commonly in Mexico, is not part of the buffet menu, you have to order it to the waiter. We also called the lobby the day before to our departure to have a taxi cab pick us up at 5.30 am; I got up at 5, called to confirm the taxi was requested, just to be told that they had us registered for a wake up call at 5.30. Fortunately the airport is close to the city, and it was enough time 30 minutes for the taxi to be at 5.30 at the hotel.

Wonderful place

In general it was good, the hotel was clean and they solved things quickly. But, our first small issue was the tv remote wouldn't work and when I was going to call down, we noticed no phone in the room. I had to go downstairs and the person at the front desk managing mentioned that it was most likely one of the rooms being repaired. Later on, we tried to use the hair dryer and that also didn't seem to work. If it was already known that it was one of the rooms that was being repaired, it would've been preferred to be in a different room but even then, these were minor inconveniences that didn't entirely change how comfortable we were.

Muy confortable