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Grand Mercure Ambassador Changwon (ex Pullman) 4 stars

Customer review rating 4.3/5 721 reviews

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Grand Mercure Ambassador Changwon (ex Pullman)
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Room 1

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Hotel extras

  • The only international chain hotel in Changwon

  • Close to a huge shopping complex and Changwon Exhibition and Convention Centre

  • 10 minutes from Changwon station and Changwon Central station

  • Free Wi-Fi in all areas including public area, fitness centre and restaurants

  • Sauna, Pool and fitness centre

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • GIMHAE INTL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming poolPaying
  • Fitness centre
  • Well-beingPaying
  • Golf
  • Other sports activities
Catering
  • BreakfastPaying
  • 3 restaurant(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Grand Mercure Ambassador Changwon (ex Pullman)

332 Woni-daero,
Uichang-gu,
Changwon
51408
changwon
korea, republic of

Tel: +82556000700

Fax: (+82)55/6000704

Check-in from 14h00

Check out up to 12h00

  • Bus Numbers :102 109 113 703 710 :  Name of Bus Station : THE CITY7

  • By plane

    GIMHAE INTL AIRPORT At 40km / 24 miles - Shuttle paying

  • By train

    CHANGWON JOONGANG At 6km / 3 miles

  • By train

    CHANGWON STATION At 7km / 4 miles

GPS :35.239347, 128.655109

Our accommodation(s)

Executive Room treats you like a VIP. Located on the 12th or 14th floor, it includes breakfast & happy hour service, free sauna, complimentary Internet and 2-hour use of the meeting room.

SUPERIOR ROOM, 1 Single Size Bed

  • Max. number of persons: 1
  • Area: From 22 m² / 237 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 29 m² / 312 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 29 m² / 312 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Traditional Korean style room - Ondol

  • Max. number of persons: 3
  • Area: From 29 m² / 312 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

EXECUTIVE ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 29 m² / 312 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

LOBBY LOUNGE & BAR

Type of cuisine: Cafe

Discover an array of the finest international delicacies and beverages at the Lobby Lounge & Bar.

Lunch

08:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BLUPIN BUFFET

Type of cuisine: International

One of the best buffet restaurants in the city, Blupin features a sushi bar, noodle counter, sweets, appetizer counter, plus six private dining rooms. Open for breakfast, lunch and dinner, it also offers an a-la-carte menu.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MANDARIN

Type of cuisine: Chinese

Mandarin offers fine dining, Chinese style. Serving high quality, fresh Chinese food, this restaurant ensures a memorable experience.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 893 m²

  • Maximum capacity: 700 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Grand Mercure Ambassador Changwon (ex Pullman)

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

721 reviews

tripadvisor

TripAdvisor Rating 3.5/5

426 reviews

Great facilities, flawless service

Customer review rating 4.3/5

Rodrigo Families - 03/11/2020 Confirmed reviews ALL

Everything about my stay was perfect. The hotel facilities, friendly staff, location of hotel... Couldn't fault it!

Dear Rodrigo R., Warm Greetings from Grand Mercure Ambassador Changwon. First of all, thank you for giving me a good evaluation. We are happy to be of service to you. If you need anything for your next visit, please visit the concierge or the front desk. We will do our best to provide the service. Thank you. Best regards,

Superior stay, best hotel in Changwon

Customer review rating 4.3/5

Michael B. Business - 30/10/2020 Confirmed reviews ALL

This was definitely the best hotel I have stay at in Changwon. All of the accommodations were superior including the A/C, the staff was extremely helpful, and the room service breakfasts were delicious. I will definitely plan to stay at this hotel for all future visits to Changwon.

Dear Michael B., Warm greetings from Grand Mercure Ambassador Changwon. First of all, thank you for giving me a good evaluation. We are happy to be of service to you. If you need anything for your next visit, please visit the concierge or the front desk. We will do our best to provide the service. Thank you. Best regards,

Reasonable Service

Customer review rating 4.3/5

Hang S. L. Business - 26/10/2020 Confirmed reviews ALL

I like the service but the shower in the lower floors were not efficient. Rooms were fancey bur shower curtain was not covering whole shoer are and water splashed all over the place. I would suggest to install a glass door to avoid water splash. Other than that I am fairly pleased with the service in general.

Dear Hang L., Warm Greetings from Grand Mercure Ambassador Changwon. First of all, thank you for giving me a good evaluation. Instead of the shower curtain you mentioned, I will report to the boss about installing the glass door. And I will also report on the quality of food provided by room service instead of breakfast buffet. I am sorry for the inconvenience caused by many things. If you can use our hotel again, We will repay you with the best service. Thank you. Best regards,

Pleasant stay with good facilities

Customer review rating 4.3/5

Colin Business - 29/02/2020 Confirmed reviews ALL

The rooms in the hotel are spacious and have a very comfortable bed. I was attending for business and as such need things associated with this type of stay. The chair at the small table was extremely uncomfortable and not suitable for long periods of time working. There was no iron facilities in the room either. The walls did not have good soundproofing and unfortunately I good hear the events ongoing all night in the room next door.

Great location and Helpful Concierge

Customer review rating 4.3/5

Alpha Business - 25/02/2020 Confirmed reviews ALL

2-week work trip, first time to South Korea and did not know the language. Concierge was great help with organizing taxi rides to places. Location is right beside a massive mall with several eating options. If you don't find something there, you can cross the bridge and find a lot more eateries

Dear Jodi Y., Warm Greetings from Grand Mercure Ambassador Changwon. First of all, thank you for giving me a good evaluation. We are happy to be of service to you. We will transfer the Wi-Fi connection speed to the relevant department and improve it. If you need anything for your next visit, please visit the concierge or the front desk. We will do our best to provide the service. Thank you. Best regards,

Not good services

Customer review rating 4.3/5

Anonymous Business - 23/02/2020 Confirmed reviews ALL

Only 2 complimentary bottles of water were given. Hotel refused to provide additional complimentary bottles of water and required customers to pay if needed.

Dear Sophanna Y., Warm Greetings from Grand Mercure Ambassador Changwon. I'll report the information you've mentioned to the relevant department to improve it. I'll pay you back with better service at the next time. Thank you. Best regards,

Good stay

Customer review rating 4.3/5

Thang D. Business - 22/02/2020 Confirmed reviews ALL

Friendly staff

Dear Thang D. V., Warm Greetings from Grand Mercure Ambassador Changwon. First of all, thank you for giving me a good evaluation. And, I'll report the information you've mentioned to the relevant department to improve it. I'll pay you back with better service at the next time. Thank you. Best regards,

Very good hotel

Customer review rating 4.3/5

Joe Business - 22/02/2020 Confirmed reviews ALL

Clean, friendly, cordial.

Dear Zampino G., Warm Greetings from Grand Mercure Ambassador Changwon. First of all, thank you for giving me a good evaluation. I'm glad you had a good time at our hotel. If you can stay our hotel again, we will repay you with the best service. Thank you.

Everything was great; thank you.

Customer review rating 4.3/5

Matt S. Business - 10/02/2020 Confirmed reviews ALL

Thank you especially for the help with respect to parking the US Government vehicle. The plate number wouldn't work in your automated system, so the attendants had to manually open the gate for me each day, which they did without any great difficulty. You may consider, though, modifying the system to allow US government plates to work with the automated system as well.

Dear Matthew S., Warm Greetings from Grand Mercure Ambassador Changwon. It's only been about a month since the hotel introduced the parking system. The parking system continues to be revised and supplemented, and the plate number of U.S. government vehicles are also working well. Sorry for the inconvenience. I will keep trying to be satisfied. I'll pay you back with better service at the next time. Thank you. Best regards,

Great service

Customer review rating 4.3/5

Buko Business - 27/01/2020 Confirmed reviews ALL

I forgot to bring my suitcase key with me, and the front desk resolved the issue in 5 min. I was very impressed by their ability and quick service. Everyone was very kind and supportive.

Dear Nobuko H., First of all, thank you for giving me a good evaluation. We are happy to be of service to you. If you need anything for your next visit, please visit the concierge or the front desk. We will do our best to provide the service. Thank you. Best regards,

An excellent hotel

Customer review rating 4.3/5

Dung N. Business - 02/12/2019 Confirmed reviews ALL

Convenient location, clean room, attentive and dedicated staff

Dear Phuong Dung N., Warmest Greetings from Grand Mercure Ambassador Changwon. First of all, thank you for giving me a good evaluation. I'm glad you had a good time at our hotel. If you can use our hotel again, We will repay you with the best service. Thank you. Best regards,
Customer review rating 4.3/5

Andrew J. Business - 30/11/2019 Confirmed reviews ALL

Excellent service, breakfast, dinner.

Dear Andrew J., Warmest Greetings from Grand Mercure Ambassador Changwon. First of all, thank you for giving me a good evaluation. Decorated with nature-friendly interior concept based on natural wood and marbles, the Mediterranean-style boutique open kitchen restaurant Blupin warmly welcomes you daily with health-conscious organ. Also Mandarin grand mercure Branch located on the fifth floor aims to become the best Chinese restaurant in Gyeongsangnam-do. If you have a chance at your next stay, I recommend you try Mandarin restaurant. Thank you. Best regards,

Very good hotel, good food and service; English level of stall should improve

Customer review rating 4.3/5

Carlos Business - 26/11/2019 Confirmed reviews ALL

The experience was good and I would repeat hotel; but as suggestion the English level of the reception stall should be better;

Dear Mr. Carlos S., Warm Greetings from Grand Mercure Ambassador Changwon. First of all, thank you for giving me a good evaluation. We will keep improving our English level so that we can check what you want. And We will try to provide the best service. Thank you. Best regards,
Customer review rating 4.3/5

Seow P. C. Business - 26/11/2019 Confirmed reviews ALL

Not really pleasant due to trip need to be shorten but hotel counter inform that still need to be paid for the initial booked duration as bookings was done through company assigned agents. I was asked to go paid the full bill after staying for 5 days. In the end, hotel agreed out of good will, allow to shorten my trip but i incur some charges from credit card billing due to exchange rate.

Dear Mr. Seow Pong C., Warm Greetings from Grand Mercure Ambassador Changwon. We’re sorry to trouble you while you're staying. As a result of confirmation, your reservation made through the travel agency upon promotional non refundable rate. It is impossible to cancel or change, instead of being cheaper than the usual price. However, I hope you feel relieved that we have decided to reduce the schedule free of charge by contacting the travel agency for this stay. We'll pay you back with better service at the next time. Thank you. Best regards,

Incomplete water drain at shower room

Customer review rating 4.3/5

Tomohisa T. Business - 17/11/2019 Confirmed reviews ALL

After taking shower approx 1 min, water is coming up from the drain hole and start pooling at floor at shower space. It looks water is not well drained, and requires maintenance.

Dear Valued Guest, Warm Freetings from Grand Mercure Ambassador Changwon. I'm sorry for the inconvenience during your stay. I'll report the information you've mentioned to the relevant department to improve it. I'll pay you back with better service at the next time. Thank you. Best regards,

A very good, nice and clean hotel

Customer review rating 4.3/5

Anonymous Business - 12/11/2019 Confirmed reviews ALL

Quick check in and check out, nice and clean room with water in the fridge, large breakfast buffet and possibilities to have a snack or a drink in the lobby restaurant

Dear Valued Guest, Warm greetings from Grand Mercure Ambassador Changwon. Thank you for giving us such a good evaluation on everything. We are also happy to hear that you've had a good time. If you visit our hotel again next time, I will repay you with the best service for your wonderful trip. Thank you. Best regards,

Very nice stay with a grand appearance!!

Customer review rating 4.3/5

Will Business - 09/11/2019 Confirmed reviews ALL

Great!!!

Dear Gordon W., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

One night stay.

Customer review rating 4.3/5

Anonymous Business - 29/10/2019 Confirmed reviews ALL

Excellent nights stay whilst visiting for work, lovely rooms and resturant.

Dear Paul O., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

My first time in Changwon was very nice and comfortable in Ambassador HOtel

Customer review rating 4.3/5

Berenice M. Business - 23/10/2019 Confirmed reviews ALL

This Hotel is very comfortable, clean, quiet. The food is excellent!

Dear Berenice M., We very much appreciate your comments regarding your stay at the Grand Mercure Ambassador Changwon (ex Pullman). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good hotel except with a few flaws

Customer review rating 4.3/5

L. Business - 22/10/2019 Confirmed reviews ALL

The hotel staff is amazing. Everyone was very friendly and helpful. The room was great except the air conditioning did not really work. The room was too warm for me, but I managed. The breakfast value was not good. In my opinion, the cost was too high for what you receive. All in all the hotel was great, and I will return.

Dear Loy K., Thank you for taking the time to tell us about your experience at the Grand Mercure Ambassador Changwon (ex Pullman). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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