Grand Mercure Ambassador Changwon 4 stars

Customer review rating (ALL Rating) 4.2/5 650 reviews

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Description

Hotel extras

  • The only international chain hotel in Changwon

  • Close to a huge shopping complex and Changwon Exhibition and Convention Centre

  • 10 minutes from Changwon station and Changwon Central station

  • Free Wi-Fi in all areas including public area, fitness centre and restaurants

Our accommodation(s)

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Room 1

Hotel location

Grand Mercure Ambassador Changwon

332 Woni-daero,, Sungsangu, Changwon
51408 Changwon
South Korea

GPS:35.239347, 128.655109

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  650 reviews

Customer review rating 2.0/5

Eric V. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Ri J. I. Friends - Confirmed reviews ALL

Customer review rating 2.0/5

Ernest G. H. Business - Confirmed reviews ALL

Dear Valued Guest, Warm greetings from Grand Mercure Ambassador Changwon. Thank you for sharing your feedback with us. We are pleased to hear that you had a smooth check-in experience, but we sincerely apologize that several aspects of your stay did not meet your expectations. We regret the inconvenience caused by the hallway conditions, room facilities, lack of English instructions, and our breakfast hours. Most importantly, we are truly sorry to learn about the cleanliness issue you experienced in your room. This is not the standard we strive to provide, and we have shared your comments with the relevant teams for immediate attention and improvement. We appreciate your valuable feedback and hope to have the opportunity to provide you with a much better experience in the future. Thank you

Customer review rating 3.5/5

Leung M. W. Solo - Confirmed reviews ALL

Dear Valued Guest, First of all, thank you very much for choosing Grand Mercure Ambassador Changwon. We sincerely regret that your stay was not completely satisfactory, and we are truly sorry for any inconvenience caused. We appreciate your feedback, and we will take steps to service and improve the air conditioning system accordingly. We will continue striving to provide a better experience, and we hope to welcome you again with improved services on your next visit. We wish you a pleasant day. Thank you.

Customer review rating 1.5/5

Davide R. Business - Confirmed reviews ALL

Dear Valued Guest, First of all, thank you very much for choosing Grand Mercure Ambassador Changwon. We sincerely regret that your stay was not completely satisfactory, and we truly apologize for any inconvenience caused. We appreciate your feedback, and we will internally review the aging facilities and furniture to identify areas for improvement. In addition, we will take the necessary steps to service and improve the air conditioning system. We will continue striving to provide a better experience, and we hope to welcome you again with improved facilities on your next visit. We wish you a pleasant day. Thank you.

Other web-users rate our hotel

  • 189 reviews 9.6/10 Location
  • 352 reviews 7.7/10 Room
  • 278 reviews 9.2/10 Service
  • 6 reviews 4.1/10 WiFi
  • 175 reviews 9/10 Cleanliness
  • 103 reviews 8.5/10 Breakfast
  • 33 reviews 9.7/10 Wellness Area
  • 5 reviews 8.6/10 Bar

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