Grand Mercure Ambassador Changwon (ex Pullman)

Overall - ok Very good view from the room However, Strange system for turning on lights - many do not work (I tried all combinations on the remote) Bathroom sink has no space besides it to keep anything Strange placement of hairdryer means that shower door cannot be fully closed Strange placement phone near the toilet makes it difficult to use toilet paper without accidentally hitting the phone The iron leaks water Very expensive breakfast - some food is good, others not so good (eg. cold waffles!)

All the staff were pleasant and very willing to assist.

Warm care during my stay.

Probably the worst room experience I have ever had. Unfortunately this stay was booked by our business hosts so they will have booked the cheapest room however even for a cheap room there should be minimum standards! Very basic amenities and the only wooden bath I have ever seen. A trip to B and Q, purchase a few planks of 4 x 2 and you too can have one. Air con all noise and virtually no cool air, no blackout blinds so with the light level outside it was like trying to sleep in the middle of the day. The shower was an absolute disaster. Shower head bracket hanging off the wall by one screw and the overhead ceiling outlet wouldn’t latch in when pulling the valve so unusable. To cal it all, no shower door but a curtain (what type of hotel has shower curtains in 2022 other than student backpacking ones?). With the shower curtain closed the uprising warmer air causes the curtain to billow inwards and clinging to you. Only way to stop this is opening the curtain, which then soaks the toilet which is right outside the shower. I give this hotel one star only because there is no lower choice.

Good, nice location