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ibis One Central Hotel 3 stars

TripAdvisor rating 4.0/5 1,077 reviews
ibis One Central
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+ 22 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Easy access to Dubai World Trade Centre

  • Private indoor car park

  • Walking distance to World Trade Centre Metro Station

  • Free WIFI

  • Bar with live music

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Gift shop/newspaper shop
Leisure and activities
  • Pool (Nearby)
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

ibis One Central

Trade Centre District
9914
dubai
united arab emirates

Tel: +97145195555

Fax: (+971)45195550

Contact email

Check-in from 14h00

Check out up to 12h00

  • NOVOTEL HOTEL :   27 NOVOTEL HOTEL

  • WORLD TRADE CENTRE :   RED LINE WTC

  • By train

    WORLD TRADE CENTRE At 0.3km / 0.19 miles

GPS :25.221433, 55.28622

Our accommodations

Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: large double bed, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available. Equipped with the new Sweet Bed by ibis bedding, our room offers everything you need for a comfortable stay: two single beds, desk, free WiFi, flat screen TV and stylish bathroom with shower. Interconnecting rooms are available.

Standard room- Queen size bed

  • Max. number of persons: 2
  • Area: From 19m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Standard room - Two single beds

  • Max. number of persons: 2
  • Area: From 19m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products

Our restaurants and bars

WOK & CO

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Mix and fix. Cuisine without borders in a trendy setting. Select the ingredients to create your own menu - everything is cooked in a wok as you watch.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CUBANO-LITO BAR & GRILL

Photo non contractuelle / Strictly non binding

The Cuban themed Bar allows all guests to get a Latin fix, be it from the authentic light snacks and drinks or spicy live music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 95 m²

  • Maximum capacity: 75 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
ibis One Central

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,104 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,077 reviews

Great experience

Customer review rating 4.2/5

Bandar Solo - 04/12/2019 Confirmed reviews ALL

Everything was good from the first minute until the last day. Prons: Very comfortable hotel Quiet Great location and some restaurants near to the metro Cons: Small room

Dear Mr. BANDAR, We thank you for choosing ibis One Central as your hotel of choice during your recent stay. It is inspiring to learn that our guests are happy and satisfied as a positive guest experience is something we endeavor to achieve every day. We appreciate that you took the time to share us your positive feedback. We have shared your review with our team to serve as motivation to continuously give out our best service in every way. We appreciate your comments regarding your room experience and we would like to kindly inform you that Ibis One Central is an economy hotel offering a limited service concept in accordance to the hotel brand standards of ibis hotels globally. Rest assured your comment has been shared with the team to enhance our guest's experience. We hope that we will have the pleasure of welcoming you back in the hotel in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Poor room service

Customer review rating 4.2/5

Anonymous Families - 03/12/2019 Confirmed reviews ALL

All calls are directed to front desk which nobody picks during checkin time since they're busy. When someone does pick, the request doesn't get fulfilled or you get transferred to another call without a warning.

Dear Mr. G., First and foremost, we would like to thank you for taking the time to share your experience with us and for choosing ibis One Central as your hotel of choice during your stay. It is with regret to learn that we did not meet your expectations and we would like to offer our sincere apologies for any inconvenience we might have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay, your comments has been shared with our team to enhance our guest experience. We appreciate you sharing your feedback with us and it is our hope that you will give us the opportunity to welcome you better in the future. Yours truly, Frederic Gitzner, Cluster General Manager

comfort stay

Customer review rating 4.2/5

Dimitris Business - 03/12/2019 Confirmed reviews ALL

Everything was quite good, the only minus is the breakfast hall and the option you have for breakfast. No option for gluten free diet.

Dear Mr. Dimitris, Thank you for choosing ibis One Central as your hotel of choice during your recent visit and for taking the time to share with us your review of your experience. We value your constructive feedbacks and rest assured that your comments have been shared with the concerned teams to assist us in enhancing our guest experience. We hope that we will have the opportunity to welcome you again soon. Warmest Regards, Frederic Gitzner, Cluster General Manager

Director of tourist agency

Customer review rating 4.2/5

Mouhsaine K. Solo - 02/12/2019 Confirmed reviews ALL

VERY VERY NICE

Dear Mr. MOUHSAINE K., Thank you for taking the time to share us your review. We are delighted to know that your overall Ibis One Central experience has met your expectations and that your stay had been a favourable one. Possible reviews such as yours motivate us to continue giving our very best in making sure our guest leave with a great experience. We have shared your kind feedback to our team to serve as motivation in continuously promoting exceptional service. We look forward to have the opportunity to welcome you back in the near future. Kind Regards, Frederic Gitzner, Cluster General Manager

There was no customized breakfast for us. I paid heavily for the for 6 nights, other hotel give free breakfast.

Customer review rating 4.2/5

Philomina A. K. (. I. D. N. A. W. A. T. T. A. C. Business - 02/12/2019 Confirmed reviews ALL

As stated as above.

Dear Ms. PHILOMINA ALIMIKHENA K., We would like to extend our appreciation that you took the time to share us your comments following your recent stay at ibis One Central. We value your feedback and we would like to apologize for any inconvenience you might have faced during your experience. Please be informed that the booking you made with the hotel is non-inclusive of breakfast, however, breakfast options are available to be added upon guest request. We hope that we will have the chance to welcome you again in the near future. Kind Regards, Frederic Gitzner Cluster General Manager

Good for the money

Customer review rating 4.2/5

Arun K. Couples - 01/12/2019 Confirmed reviews ALL

I liked the locations everywhere I stayed at IBIS. Restaurant food prices were little higher. Cleanliness is great. Whenever I travel again, I will look for ibis first.

Dear Mr. Arun K., Thank you for taking the time to share your experience with us. We very much appreciate your constructive feedback following your recent stay at ibis One Central. Your valuable comments have been shared with the team, so that they are aware of the areas requiring attention. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Very good

Customer review rating 4.2/5

Hk Business - 01/12/2019 Confirmed reviews ALL

Very good

Dear Mr. HK, Thank you for choosing ibis One Central as your hotel of choice during your visit. We are delighted to learn that you were satisfied with your stay and we hope to welcome you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Good location and stay at a reasonable price.

Customer review rating 4.2/5

Mitesh Families - 30/11/2019 Confirmed reviews ALL

clean room and good service with excellent breakfast options.

Excellent

Customer review rating 4.2/5

Jackson Business - 30/11/2019 Confirmed reviews ALL

Stayed there for 6 nights. The first 3 days, bed side rag was extremely dusty but was cleaned thereafter

21 Nights Stay

Customer review rating 4.2/5

Fadhilah Business - 29/11/2019 Confirmed reviews ALL

The hotel just next to my office (C1 Tower) and its very much convention to me. The room consider as small but its just enough for me as single traveler. But the room having the white dusty as its stick to my cloth. Maybe its come towel, bed cover. Im not so sure. But overall, im enjoy it.

Customer review rating 4.2/5

Reza T. Couples - 29/11/2019 Confirmed reviews ALL

nice hotel good location friendly staff.very good breakfast

John Odhiambo O.

Customer review rating 4.2/5

John O. O. Business - 26/11/2019 Confirmed reviews ALL

Excellent

Dear Mr. John Odhiambo O., Thank you for taking the time to answer our online guest questionnaire. It is our great pleasure that your stay has been a pleasant one and that it met your expectations. We look forward to welcome you back again in the near future. Sincerely yours, Frederic Gitzner, Cluster General Manager

Good

Customer review rating 4.2/5

Shilpa N. Families - 26/11/2019 Confirmed reviews ALL

It was good and staff was friendly.

Dear Ms. Shilpa N., We would like to thank you for choosing ibis One Central as your hotel of choice during your recent visit. We are more than happy to learn that your stay in our hotel has met your expectations and that you were satisfied with your overall experience. We appreciate that you took your time to leave us a positive feedback and we hope that we will have more opportunities of welcoming you back in the near future. Sincerely yours, Frederic Gitzner, Cluster General Manager

Our stay at Ibis One Central

Customer review rating 4.2/5

Martina Q. Couples - 25/11/2019 Confirmed reviews ALL

We stayed just for one night, as we spent 24 hours in Dubai in between flights. The hotel is clean, the bed comfortable. The first receptionist, a lady, treated us not so kindly. I had previously written that our arrival would have been around 7. The hotel replied that they would give us a room. The lady quickly dispatched us with a fake, annoyed smile and told us we would have to wait until 11. I went to a colleague and pleaded for a room, because we were exhausted. He eventually gave it to us in 30 minutes and was very kind.

Dear Ms. Martina Q., Thank you for taking the time to share your experience with us and for choosing ibis One Central as your hotel of choice during your recent visit. Whilst it is a pleasure to learn that your room experience was to your satisfaction, we are sorry to hear that your arrival experience did not meet your expectation. Rest assure that your comment is well noted and has been shared with the management team to improve our guest's experience. We wish you the best of travels and we hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Nice

Customer review rating 4.2/5

Dennis Business - 25/11/2019 Confirmed reviews ALL

It was a lovely experience. I liked the way the staff were courteous and rooms were clean.

Dear Mr. Dennis, Thank you for taking the time to answer our online guest questionnaire. We appreciate the positive rating you have provided regarding your recent stay at ibis One Central. We aim to make sure that our guests’ are satisfied with their hotel experience and we are glad that we are able to provide you a quality stay beyond your expectations. We hope that we will have the opportunity to welcome you back in the near future. Kind Regards, Frederic Gitzner Cluster General Manager

Convenient location to Trade Center

Customer review rating 4.2/5

Giorgio Business - 25/11/2019 Confirmed reviews ALL

Value for money. Breakfast room to busy in peak hrs

Dear Mr. Giorgio, Greetings from ibis One Central! Thank you for taking the time to answer our online guest questionnaire. First and foremost, we would like to take this opportunity to thank you for your continuous patronage at Ibis One Central and other ACCOR hotels as a valued Silver member of Le Club. We value your constructive feedback regarding your recent stay and rest assured that we have shared your reviews to the team to enhance our guest experience. We hope that we will have the opportunity to welcome you back in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Excellent Experience

Customer review rating 4.2/5

S. U. H. Couples - 23/11/2019 Confirmed reviews ALL

Thank you for being such a great host during the stay. I have stayed at Sheraton Mall of The Emirates, Roda Al Marooj Downtown, and several other 4 to 5-star properties and I would like to claim that IBIS One Central is nothing less than any of those facilities. (Size of Rooms are a bit small but clean and cozy) Hats off to the team. (Guest Relations, Housekeeping, Security, everyone)

Dear Mr. S. UMAIR H. We thank you for sharing with us your feedback regarding your experience at ibis One Central. It is a delight to hear your positive review of our hotel. It is inspiring to learn that our guests are happy and satisfied as a positive guest experience is something we endeavor to achieve every day. We appreciate that you took the time to share us your positive feedback. We have shared your review with our team to serve as motivation to continuously give out our best service in every way. We wish to welcome you back at ibis One Central soon and we hope for you the best of safe travels always. Yours truly, Frederic Gitzner Cluster General Manager

excellent stay

Customer review rating 4.2/5

John Couples - 23/11/2019 Confirmed reviews ALL

very good room, very friendly staff

Dear Mr. John, First and foremost, we would like to thank you for choosing ibis One Central as your hotel of choice during your recent visit. We greatly appreciate you taking time to answer our online guest questionnaire and we are pleased to learn that your overall experience has been a pleasant one. We are happy that the service of our staff and your room experience has definitely met your expectations and we hope that we will have the opportunity to welcome you back in our hotel soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Good

Customer review rating 4.2/5

Doaa A. Friends - 23/11/2019 Confirmed reviews ALL

Actually it was good experience regarding accommodation and service. But, unfortunately my checkout was on Thursday 21st November, and I forgot my iPhone charger in the room. By colleague expanded his residence in the hotel for two additional nights. I asked him to inquire about my charger but the reception employee said that the room service employees have found nothing. Actually, there are someone who take my charger, what make a bad experience for me. Thank you.

Dear Ms. Doaa A., First and foremost, please let us take this opportunity to thank you for choosing ibis One Central as your hotel of choice during your most recent stay. We are happy to hear that you had a wonderful feedback with regards to your room and service experience and we are more than pleased to hear that your expectations were met during your visit. We are sorry to hear of your shortfall and your lost item and we would like to apologize for any inconvenience this might have caused you. We have communicated the concern with our team and unfortunately, there are no records of an Iphone charger being found. With the possibility of it being mixed with some of your items or being misplaced, we only wish for you to find your lost item. Again, thank you for choosing ibis One Central and we wish to welcome you again in the near future. Sincerely yours, Frederic Gitzner, Cluster General Manager

Was just ok

Customer review rating 4.2/5

Anonymous Friends - 23/11/2019 Confirmed reviews ALL

We had lots of luggages and all the hotel attendants were just there looking at us without help of getting the stuff in

Dear Ms. B., Thank you for taking the time to answer our online guest questionnaire. We appreciate that you took the time to leave us your constructive feedback regarding your recent stay at ibis One Central. We would like to share that ibis One Central is an economy hotel offering a limited service concept in accordance to the hotel brand standards of ibis hotels globally, wherein some services offered in a 4 star or 5 star hotels may not be available at the ibis hotels. We do highly value your feedback so please be assured that we have shared your review to the team to enhance our guest experience. We hope that we will have the opportunity to welcome you again in the near future and we wish you the best of travels. Sincerely yours, Frederic Gitzner Cluster General Manager
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