Mercure Sapporo 4 stars

Customer review rating (ALL Rating) 4.5/5 1,259 reviews

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Description

Hotel extras

  • Web corner and free wifi in the entire hotel

  • 4 star hotel in central Sapporo with easy access to Susukino and shopping areas

  • 285 stylish guest rooms with connecting rooms available

  • Conveniently located close to public transport links to tourist attractions

  • Top of line fitness machines to stay in shape in the Fitness Room

Our accommodation(s)

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Hotel location

Mercure Sapporo

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku
064 0804 SAPPORO
Japan

GPS:43.055595, 141.355682

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

BORDEAUX

Bordeaux Restaurant offers delicious French dishes at an affordable price in our 4 star hotel. Try our sumptuous buffet on Friday or Saturday night and discover quality produce prepared by our dedicated team. Reservation required.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,259 reviews

TripAdvisor Rating  4.5/5  1,580 reviews

Perfect Stay

TripAdvisor rating 5.0/5

goldsaquian Couples - TripAdvisor review

The Hotel is literally in the heart of Sapporo, so very accessible. The bus station to the airport is just a few meters away. There are convenience stores, pharmacy, and food shops around. The reception desk staff is very accommodating and hospitable. The rooms is clean and spacious, with complete amenities. The view from the window is fantastic!

Convinient Stay with Excellent Service

TripAdvisor rating 5.0/5

kammy2025 Couples - TripAdvisor review

Had a great stay at Mercure Sapporo. As Accor members, we were upgraded to a Privilege Twin room, which was spacious, clean, and had a nice view of the Sapporo TV Tower. The free coffee and hot chocolate in the lobby were a nice touch, and the coin laundry was convenient. The staff were very helpful and accommodating. Ms. Shiori assisted us with booking a bus to Niseko over the phone, which we appreciated. Another front desk staff member went above and beyond to help us confirm some details about our Accor membership, even contacting our previous stay at Ibis Styles Osaka. Her effort did not go unnoticed, and we truly appreciated the extra mile she took. The location is convenient, close to Pole Town and the train station. Overall, service was excellent. It was a pleasant experience.

Dear kammy2025, We cordially appreciate your detailed comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Quality Assurance Team Mercure Sapporo

well licated hotel, very close to susukino station which have underground accesd to sapporo station.

Customer review rating 4.0/5

Jar J. Families - Confirmed reviews ALL

We especially love the coffee machine on lobby hotel, but the sadness issue is that additional bottled water not allowed.

We very much appreciate your comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive positive feedback. As for the water in the rooms, the bottled water is an amenity for the number of guests. Besides, the tap water in the hotel is potable as is posted on the mirror behind the sink. Our Hotel Tap water is pulled from an underground well which is purified and drinkable. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Quality Assurance Team Mercure Sapporo

Great location

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

This is our second time staying at Mercure Sapporo. It is close to everything and the rooms are big.

Thank you for choosing Mercure Sapporo, and we appreciate for your review regarding your most recent stay here. We have kindly accepted your feedback and are so grateful for your gracious praise and comments. It was truly our honor to read your great comments. Your feedback will give us the encouragement to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your kind comments and rating. We look forward to seeing you soon in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Well located, spacious room and good stay

Customer review rating 5.0/5

Shahie Couples - Confirmed reviews ALL

Well located in area of susukino. Easy access to subway and near by attractions

Dear Shahie, We are honored to receive your feedback and it was a pleasure welcoming you to the Mercure Sapporo. We are glad to hear you were able to get the chance to enjoy the surroundings of our hotel. Also, we are happy to hear that you were satisfied with the flexibility that our staff was able to provide to our guests needs. Overall, I am happy to hear that you enjoyed a comfortable stay with us. Thank you again for taking your time to share your experience. We look forward to seeing you soon in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

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Other web-users rate our hotel

  • 1,250 reviews 9.6/10 Location
  • 1,058 reviews 8.2/10 Room
  • 861 reviews 8.6/10 Service
  • 24 reviews 6.4/10 WiFi
  • 382 reviews 8.5/10 Breakfast
  • 352 reviews 7/10 Cleanliness

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