Novotel Suva Lami Bay 4 stars

Customer review rating (ALL Rating) 4.3/5 585 reviews

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Novotel Suva Lami Bay - Image 1
Novotel Suva Lami Bay - Image 2
Novotel Suva Lami Bay - Image 3
Novotel Suva Lami Bay - Image 4
Queens Road, Lami Bay, 0 SUVA, Fiji Islands

Description

Hotel extras

  • Ocean View guest rooms have uninterrupted views of Lami Bay.

  • Lounge by the outdoor pool or connect in the lobby with all day dining

  • Novotel Conference Centre venues for conventions, and weddings set in lush tropical gardens

  • Arrive by car with complimentary parking, bus which stops outside the hotel or boat

  • Dine by the bay with a menu combining international favorites and locally inspired dishes.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Ocean View Room with 1 King Bed

Photo out of - Superior Ocean View Room with 1 King Bed

Wake to picturesque views of Lami Bay from a private balcony. King Bed, 50" TV, WIFI, Ensuite, mini fridge, tea and coffee making facilities. Up to 2 adults.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 27 m² / 290 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your roomAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 27 m² / 290 sq ft
  • Bedding 1 x King size bed(s)
  • Views: Ocean/Sea view
See availabilities

Room with two single beds, 50" TV, WIFI, Ensuite, mini fridge, tea and coffee making facilities. Up to 2 adults.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 27 m² / 290 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Alarm clock
  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Room with 2 queen beds. Free WIFI, safe, coffee & tea making facilities and bathroom with bath.

  • Views:

    Garden View

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Room with 1 king size bed. Free WIFI, safe, coffee & tea making facilities and bathroom with bath.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Room with 2 queen size beds. Free WIFI, safe, coffee & tea making facilities and bathroom with bath.

  • Views:

    Ocean/Sea view

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Room with 1 King Bed, 50" TV, WIFI, Ensuite, mini fridge, tea and coffee making facilities. Up to 2 adults.

  • Views:

    Ocean/Sea view

Max. number of persons
2
Area
From 27 m² / 290 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Suite

Suite Ocean View Room with 1 King Bed

Non contractual photo

  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole

Comfort Features

  • Blackout Facilities
  • Iron
  • Opening windows

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

Novotel Suva Lami Bay

Queens Road, Lami Bay
0 SUVA
Fiji Islands

GPS:-18.10785, 178.396334

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 108 rooms
  • 9 connecting rooms
  • 108 non-smoking rooms
  • 2 floors

Languages spoken at the hotel

  • English

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line Additional charge

Air conditioning

  • Air Conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Breakfast à la carte Additional charge
  • Buffet Additional charge

Business

7 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Babysitting on request

  • Babysitting on request

Well-being

Hotel Swimming Pool

  • Outside
  • On site
  • On site

HUSK RESTAURANT

Photo out of - HUSK RESTAURANT

Husk Restaurant offers modern décor, delightful al fresco dining and an a la carte menu boasting the best local produce. A full buffet breakfast is served daily, followed by a delicious all day menu.

Cooking style
International
Capacity
120
Accessibility
Accessible service
Queens Road, Lami Bay, 0 Suva, Fiji Islands
Telephone +679 336 2450
Menu PDF
Cocktail menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Husk Restaurant offers modern décor, delightful al fresco dining and an a la carte menu boasting the best local produce. A full buffet breakfast is served daily, followed by a delicious all day menu.

Specializing in gins from around the world, Tonique Gin Lounge & Bar boasts a casual, contemporary waterfront atmosphere ideal for any occasion. From cocktails to coffee, Tonqiue is the place to meet.

Suva's renewed wedding destination celebrating Lami's unique picturesque lakeside setting of lush gardens. Beautiful venues catering for ceremonies from 100 to 600 guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  585 reviews

Customer review rating 4.5/5

Anuoluwapo K. A. Solo - Confirmed reviews ALL

Customer review rating 2.0/5

Lester S. O. Business - Confirmed reviews ALL

Customer review rating 0.5/5

Thushitha K. L. Business - Confirmed reviews ALL

Customer review rating 0.5/5

Daniel S. Families - Confirmed reviews ALL

Bula Daniel, I am the Hotel GM and I did not meet you. I will email you directly to discuss. Regards Louise

Customer review rating 5.0/5

Joytishma C. Friends - Confirmed reviews ALL

Dear Joytishma, Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed your stay and found our staff friendly and helpful. Providing exceptional hospitality is our priority, and your comments are truly appreciated. We hope to have the pleasure of hosting you again in the future. Warm regards Roberta Hazelman Front office manager.

Customer review rating 2.0/5

Lester S. O. Business - Confirmed reviews ALL

While my hotel room was very comfortable and the staff was mostly friendly, I had a bad experience at the time of checking out. I booked my room at a flexible rate knowing that my trip had the possibility of changing at any time. I checked out 1 day prior to my original day and the hotel refused to give me a refund or cover the miscellaneous expenses I acquired during my stay. At the end, I ended up giving approximately $300 to the hotel and the managers and front desk refused to give me a refund.

Customer review rating 0.5/5

Thushitha K. L. Business - Confirmed reviews ALL

I am not Thusitha L. K.. This is L. K.. 1. I was given a room at check in and found out someone else was sleeping in the room. That, I assume who’s name is Thusitha. Your systematic error can lead to a serious legal issue in other countries like Australia. Imagine if the person inside the room was a lady or a couple in the middle of making love. 2. Breakfast buffet was very very poor. Every breakfast had no scrambled eggs, takes so long to refill. Almost all popular food selections are out and it doesn’t seem like the kitchen understands which food runs out quicker than others 3. No welcome drinks as a platinum member. Honestly, staffs were friendly and nice. However, I have to say this was the worst stay ever in my last 20 years due to points above especially 1 and 2. Especially point number 1 is simply embarrassing.

Customer review rating 0.5/5

Daniel S. Families - Confirmed reviews ALL

I could itemize the chain of events that lead me to provide this review, however the long of the short is that this was our experience and may not be the case for all that have or will stay at this "resort". My family of 4, me, my wife and two daughters were greeted as royalty and as the day progressed we came to realize that we were a burden at this hotel or maybe even classified as "peasants" as one staff member stated, "Sir, we cater to our business guests as priority". We waited and waited for service and ended up going the self service route, including taking a taxi to get my daughter's food at the chicken place down the road as our orders weren't even placed when we ordered as these "laptop warriors or business guests" got presidential service within minutes of arriving and we were forgotten about during dinner service. The worst part is when I went the next morning to talk about our experience and provide our feedback to the front desk supervisor, the lady said please put your experience on trip advisor, I said no, I would rather have you know about our experience first hand and documented to try and correct the behavior. My attempt not to put my first bad experience at this hotel compared to my last 8 stays at this place pre-covid (tradewind days) on social media. The GM of this place, who was sitting at table in ear shot of my conversation with the supervisor came forward and the first words out of her mouth was "your the guest who didn't pay for the food last night" she reiterated our order, I said after hearing the whole story, this is the first thing out of your mouth... this then lead me to believe that the staff are not to blame about their fear of the business guests, it's who coaches them. I told her my wife stayed at the table waited several minutes for the check and told the staff member to charge it to our room. The GM said the charges were put on the wrong room, I said ok ill pay now, I'm not looking for handouts. Two other mentions, 1. The wifi was not working in the room upon arrival, I called and was told a service tech is on the way, no one showed up. 2. The glass in the shower had caulking that was cracked causing minor flooding in the bathroom by the toilet also leading to water flowing outside the bathroom door, again no response to assist, I made a temporary repair so that the family could shower. Moral of the story, consistency is key. We paid just as much if not more than your preferential business guests and as such should be treated equally. Needless to say we won't be back or recommending this place as a destination for getaways and I won't be attending future events im invited to or having my business partners hosting events at this location.

Bula Daniel, I am the Hotel GM and I did not meet you. I will email you directly to discuss. Regards Louise

Customer review rating 5.0/5

Joytishma C. Friends - Confirmed reviews ALL

I enjoyed my stay. Staffs were very friendly and helpful

Dear Joytishma, Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed your stay and found our staff friendly and helpful. Providing exceptional hospitality is our priority, and your comments are truly appreciated. We hope to have the pleasure of hosting you again in the future. Warm regards Roberta Hazelman Front office manager.

Customer review rating 3.5/5

Nisha K. Business - Confirmed reviews ALL

A wonderful stay.

Dear Nisha, Thank you for sharing your feedback. We are delighted to hear that you enjoyed our beautiful hotel and the peaceful environment we strive to provide for our guests. We also appreciate your constructive comments regarding customer service, staff communication, and response times. Your feedback is invaluable and will be shared with our team as we continue to improve our service standards and enhance the guest experience. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Warm regards Roberta Hazelman Front office manager.

Customer review rating 5.0/5

Ruth P. N. Business - Confirmed reviews ALL

Was good service staff all friendly and housekeepers all helpfull and everything was good organized

Dear Ruth P. N., We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Hazelman Front office manager

Customer review rating 5.0/5

Ana/ I. B. /. Business - Confirmed reviews ALL

Just too good.

Dear Ana & Iva Thank you for your review and for choosing to stay with us. We're delighted to know you enjoyed your experience, and we appreciate your feedback. We look forward to welcoming you again soon. Vinaka vakalevu Roberta Hazelman Front office manager

Customer review rating 4.5/5

Lay H. O. Couples - Confirmed reviews ALL

Highly recommended for the service, location and food selection!

Dear Lay, Thank you for your wonderful review! We are delighted to hear that you enjoyed our convenient location, comfortable surroundings, and friendly service. We note the areas marked for improvement and we truly appreciate your recommendation and look forward to welcoming you back. Safe travels! Warm Regards Roberta Hazelman Front office manager.

Customer review rating 5.0/5

Rusila R. Families - Confirmed reviews ALL

We enjoy our family vacations staying in your hotel

Dear Rusila, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Hazelman Front office manager

Customer review rating 4.5/5

Suka R. Families - Confirmed reviews ALL

Great and friendly staff.

Customer review rating 5.0/5

Lutu U. Business - Confirmed reviews ALL

Staff were very friendly and welcoming, Even though there were some renovations taking place, we still enjoyed the View.

Customer review rating 4.0/5

Va D. Families - Confirmed reviews ALL

Staff very helpful

Customer review rating 2.5/5

Genevieve S. Families - Confirmed reviews ALL

Noisy building work in main restaurant area

Dear Genevieve Thank you for sharing your overall feedback. We sincerely apologize for the areas that did not meet your expectations and especially the inconvenience caused by the construction works during your stay. We understand how frustrating it must have been to experience noise in the main restaurant area. Your feedback is valuable as we strive to provide a comfortable and enjoyable experience for all our guests. We hope to have the opportunity to welcome you back and provide a much more relaxing stay in the future. Warm regards Roberta Hazelman Front office manager

Customer review rating 4.0/5

Powell M. Business - Confirmed reviews ALL

Quite nice.

Dear M., We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

Krishneel N. Families - Confirmed reviews ALL

Breakfast was okay. Need timely room service

Dear Krishneel, Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed your stay overall. We also appreciate your comments regarding the areas where we can improve, and we will certainly review them with our team. We hope to have the opportunity to welcome you back for an even better experience. Warm Regards Roberta Hazelman Front office manager.

Customer review rating 0.5/5

Ian F. Business - Confirmed reviews ALL

Instead of renovating and modernising the reception area, their accommodation is old dated and need to complete refurbishment

Dear Dr Ian, Thank you for taking the time to share your thoughts with us. We are delighted to hear that you found our staff to be very nice, as providing warm and welcoming service is always our priority. We appreciate your observations regarding our accommodation facilities. While we have recently invested in upgrading and modernising our reception area to enhance the arrival experience, we acknowledge your comments about the rooms and the need for refurbishment. Please be assured that your feedback has been noted and will be shared with our management team as we continue to plan future improvements. Your insights are invaluable in helping us balance both service and facility upgrades, and we hope to welcome you back again for a more enjoyable stay. Warm regards, Roberta Hazelman Front office manager.

Customer review rating 5.0/5

Mohammed T. Families - Confirmed reviews ALL

Easy check in with the staff being very friendly and professional.

Dear Mohammed, Vinaka vakalevu for your kind words. We are delighted to know that your check‑in experience was smooth and that our team’s friendliness and professionalism made a positive impression. Providing a warm welcome and attentive service is always our priority, and it is wonderful to hear this reflected in your stay. We look forward to welcoming you back again soon. Warm regards, Roberta Hazelman Front office manager

Customer review rating 1.0/5

Rohit C. Families - Confirmed reviews ALL

The rooms are not as shown on line. Staff and security specially very poor and unhelpful

Dear Rohit, Thank you for taking the time to share your experience. I am truly sorry to learn that your stay did not meet expectations and that you encountered challenges. Please accept our sincere apologies for the disappointment caused. Your comments are very important to us, and we will be reviewing them closely with our team to ensure improvements are made. We value your feedback as it helps us enhance the quality of our service and facilities. We hope to have the opportunity to welcome you again and provide a much-improved experience. Warm regards, Roberta Hazelman Front office manager.

Customer review rating 4.5/5

Fiji P. M. E. Business - Confirmed reviews ALL

The staff were very friendly and accommodating. The room was very comfortable and the meal menu was excellent.

Dear M., Thank you for sharing your experience with us. We are delighted to know that you enjoyed a comfortable stay, and that our staff’s friendliness and accommodating nature made such a positive impact. It is also wonderful to hear that you appreciated the dinner menu and found it to be excellent. Your feedback is greatly valued, and we look forward to welcoming you back for another enjoyable visit. Warm regards, Roberta Hazelman Front office manager.

Other web-users rate our hotel

  • 150 reviews 8/10 Location
  • 393 reviews 6.7/10 Room
  • 444 reviews 8.3/10 Service
  • 32 reviews 5/10 WiFi
  • 200 reviews 5.3/10 Food
  • 157 reviews 5.7/10 Cleanliness
  • 128 reviews 5.4/10 Comfort
  • 115 reviews 5.6/10 Breakfast

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