Novotel Suva Lami Bay Hotel 4 stars

Customer review rating 4.1/5 2,745 reviews
Novotel Suva Lami Bay
See on a map
+ 24 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Located directly on the waterfront of Lami Bay

  • Waterfront pool, fitness centre, Day Spa

  • Local/global dining on the bayside terrace

  • Free shuttle bus from hotel to city centre Monday - Friday

  • 8 flexible spaces for meetings and events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet AccessPaying
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Beach and water sports
  • Jogging track
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Suva Lami Bay

Queens Road
Lami Bay

suva
fiji

Tel: +6793362450

Fax: (+679)3362455

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    NADI INTL AIRPORT At 190km / 118 miles

  • By plane

    SUVA At 25km / 15.54 miles

GPS :-18.10785, 178.396334

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 1 double bed and 1 single bed, Garden side

  • Max. number of persons: 3
  • Area: From 32
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 1 double bed and 1 single bed

  • Max. number of persons: 4
  • Area: From 32
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Room with 1 Queen size bed, Ocean view

  • Max. number of persons: 2
  • Area: From 27
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Executive Room with 2 Queen-size beds, Ocean view

  • Max. number of persons: 4
  • Area: From 32
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

HUSK RESTAURANT

Type of cuisine: International

Husk Restaurant offers modern décor, delightful al fresco dining and an a la carte menu boasting the best local produce. A full buffet breakfast is served daily, followed by a delicious all day menu.

Lunch

06:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TONIQUE GIN LOUNGE

Photo non contractuelle / Strictly non binding

Specializing in gins from around the world, Tonique Gin Lounge & Bar boasts a casual, contemporary waterfront atmosphere ideal for any occasion. From cocktails to coffee, Tonqiue is the place to meet.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 1,248

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 400 people

Find out more

Our guest reviews for
Novotel Suva Lami Bay

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,745 reviews

tripadvisor

TripAdvisor Rating 3.5/5

748 reviews

good location

Customer review rating 4.1/5

Afroz Couples - 20/02/2020 Confirmed reviews ALL

liked everything just had to wait fir bath towel for long as I delayed to attend a function

Bula Afroz, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback and also extremely useful to hear about those areas where we need to make improvements. I will share your comments with our team to show them just where we do things well and also just where we can improve. Thank you again for sharing your experience and we do hope to see you back again in the future. Vinaka and kind regards Tim Dearsley General Manager

ideal to relax during work trip

Customer review rating 4.1/5

Rosemary F. Business - 20/02/2020 Confirmed reviews ALL

Generally good although: 1. food fair only especially at breakfast - eg roti dry and hard; plantains in coconut milk undercooked 2. At checkout was asked to pay a sum for room service - yet the amount taken from my account on check in had not been touched - front desk have duty to provide customers withy factual information. The remainder remains to be credited to my account. 3. There is also a need to fix the septic leakage which rises with high tide and causes toxic odor in the room - may be dangerous over time. While I say it as it affected me for the month I stayed there - I would return as it has provided me with a good work/leisure environment whilst in Suva

Bula Rosemary, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback and also extremely useful to hear about those areas where we need to make improvements. I will share your comments with our team to show them just where we do things well and also just where we can improve. The amount that you were charged on checkout was for your extras and this was taken off the pre authorisation amount. This will take around 5 working days to be credited back to your bank. This is not delayed by the hotel but it is a banking requirement. Please let me know if this does not appear in your account by say 27th February and we can check with the bank. Thank you again for sharing your experience and we do hope to see you back again in the future. Vinaka and kind regards Tim Dearsley General Manager

Disappointing

Customer review rating 4.1/5

Slowloris Business - 20/02/2020 Confirmed reviews ALL

The room seemed tired, was in need of some upkeep, had the feel and furnishings of a motel room that I'd be ok paying about $AUD90. The room was at the end of the corridor facing the shore so no view but still same cost as other rooms with nicer views. There was a used bar of soap still in the shower.

Bula Wetjens, Thank you for taking the time to tell us about your experience at the Novotel Suva Lami Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to show you in the future that we can provide a good guest experience. Vinaka and kind regards Tim Dearsley General Manager

Refresh Mind,body. Good place to relax and chill as a couple

Customer review rating 4.1/5

Margaret T. Couples - 19/02/2020 Confirmed reviews ALL

Good,Relaxing experience for my husband and I.

Bula Margaret, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team to encourage them to keep up the good work. Thank you for mentioning how good Asenaca is. I couldn't agree more and we are fortunate to have her as a leading member of our team. Thank you again for sharing your experience and we do hope to see you back again in the future. Vinaka and kind regards Tim Dearsley General Manager

I loved everything about my stay at Lami

Customer review rating 4.1/5

Jo M. Couples - 17/02/2020 Confirmed reviews ALL

It was relaxing Friendly the service was outstanding thanks so much

Bula Jo-Anne, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback and also really useful to hear about those areas where we can make improvements. I will share your comments with our team to encourage them to keep up the good work. Thank you again for sharing your experience and we do hope to see you back again soon. Vinaka and kind regards Tim Dearsley General Manager

It's convenient and friendly environment.

Customer review rating 4.1/5

Mobeen S. Business - 14/02/2020 Confirmed reviews ALL

It's affordable and would always prefer, regardless of it being located outside the city. Staff are super friendly and the rooms are clean and well kept.

Bula Mobeen, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback and also really useful to hear about those areas where we need to make improvements. I will share your comments with our team to show them just where we do need to improve. I will be sure to discuss your review with our Head Housekeeper with regards to your comments about the baby cockroaches. Thank you again for sharing your experience and we do hope to see you back again soon. Vinaka and kind regards Tim Dearsley General Manager

Beautifully located, Wonderful Service

Customer review rating 4.1/5

Sevu L. (. Business - 13/02/2020 Confirmed reviews ALL

The lady at the Husk during breakfast, kicked start our day beautifully. I wished I had brought my training gears with me, as I was not aware of the facility provided. Overall, my stay was worth remembering. Thank you for everything. Sevu Lavaisiga

Bula Sevuloni, We very much appreciate your very nice comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team to encourage them to keep up the good work!. Thank you again for sharing your experience and we do hope to see you back again soon. Vinaka and kind regards Tim Dearsley General Manager

Clean, peaceful, and friendly staff..

Customer review rating 4.1/5

M. D. Couples - 13/02/2020 Confirmed reviews ALL

It was a wonderful experience.. Would choose this as a 1st go to place for next stay and keep my acor points for next stay...

Bula D., We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team to encourage them to keep up the good work. Thank you again for sharing your experience and we do hope to see you back again soon. Vinaka and kind regards Tim Dearsley General Manager

Good price

Customer review rating 4.1/5

Anonymous Families - 13/02/2020 Confirmed reviews ALL

Satisfied but not overly impressed

Bula Jitendra, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback and very useful to hear about those areas where we need to make improvements. I will share your comments with our team to show them just where we do need to improve. Thank you again for sharing your experience and we do hope to see you back again in the future. We will do our best to impress you next time you stay. Vinaka and kind regards Tim Dearsley General Manager

Good stay, friendly environment

Customer review rating 4.1/5

Tawnya G. Business - 09/02/2020 Confirmed reviews ALL

Staff was professional and courteous, even when the booking site hadn't shown up in the computer, they were accommodating and worked get it reserved.

Dear Tim, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback and also to hear about those areas where we can make improvements. I will share your comments with our team to encourage them to keep up the good work and to also show them the areas where we can improve. I am sorry that we failed to put hand soap in the bathroom as this is something that is a must. We apologise for the error. I am 100% confident that we would have immediately solved this if you had mentioned it. Thank you again for sharing your experience and we do hope to see you back again in the future. Vinaka and kind regards Tim Dearsley General Manager

Great location, wonderful staff, nice lofty accommodation

Customer review rating 4.1/5

V S. Couples - 09/02/2020 Confirmed reviews ALL

Was very good overall. The initial room that we were assigned to was smelly (perhaps through A/C ducting). We were relocated to another room (and upgraded) however the new room had some issues too such as faulty electrical on bedside lamp, toilet seat that was not staying upright, and faulty entry light. The hotel staff worked seamlessly to have the issues rectified. The housekeeping staff were amazing and so were the staff at the reception desk, bar and restaurant. We don't have any reason to complain. It was a wonderful stay and thank you to the Novotel Lami team for welcoming us to your hotel and making us feel so welcomed. It was a beautiful experience overall and we will gladly stay here again.

Bula Virendra, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback and also to hear about those areas where we can make improvements. I will share your comments with our team to encourage them to keep up the good work and to also show them the areas where we can improve. Thank you for mentioning our fantastic barman Waqa. He is indeed a treasure and we do get a lot of very favourable comments about him! Thank you again for sharing your experience and we do hope to see you back again in the future. Tim Dearsley General Manager

Friendly environment

Customer review rating 4.1/5

J. Business - 04/02/2020 Confirmed reviews ALL

This Novotel is the only Novotel I have stayed so far that I am invited to a nibble drink on Wednesday. I normally can't join the drink due work engagement, I have the chance to attend once. The GM is very friendly. There are also a few other people in the drink party. We have a good chat over many things.

Bula J., We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team to encourage them to keep up the good work. Thanks also for your kind words about attending my drinks and nibbles. I hope that you will be able to make it again soon! Thank you again for sharing your experience and we look forward to seeing you again soon. Vinaka and kind regards Tim Dearsley General Manager

Well located near water looking out at three islands, Suva Peninsula and rain forest mountain backdrop and Good stay

Customer review rating 4.1/5

Ronel J. Business - 04/02/2020 Confirmed reviews ALL

Very pleasant, helpful and friendly- typical Pacific Island hospitality

Bula Ronel, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team to encourage them to keep up the good work. I will also be sure to pass on your comments to Nawal Kishore who does really show an excellent ability to look after our guests. Thank you again for sharing your experience and we do hope to see you back again soon. Vinaka and kind regards Tim Dearsley General Manager

Good Stay

Customer review rating 4.1/5

Shiva C. Couples - 04/02/2020 Confirmed reviews ALL

Service was amazing even room was great and not forgetting the lovely breakfats and friendly staffs

Bula Shiva, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team to encourage them to keep up the good work. I will also be sure to pass on your comments to Pita who does really show an excellent ability to look after our guests. Thank you again for sharing your experience and we do hope to see you back again soon. Vinaka and kind regards Tim Dearsley General Manager

Always a great stay. Beautiful entry hall. The staff is lovely and very accommodating.

Customer review rating 4.1/5

Anonymous Solo - 02/02/2020 Confirmed reviews ALL

Breathtaking entry, kind lovely and friendly staff. Great room rates. Clean and tidy. Vinaka vakalevu

Bula Frank, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team to encourage them to keep up the good work. Thank you again for sharing your experience and we do hope to see you back again soon. Vinaka and kind regards Tim Dearsley General Manager

Friendly staff

Customer review rating 4.1/5

K Friends - 02/02/2020 Confirmed reviews ALL

The staff were very friendly & we all had a good time. We got a special price on the rooms and we’re happy about it.

Dear Quini, We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team to encourage them to keep up the good work. Thank you again for sharing your experience and we do hope to see you back again soon. Vinaka and kind regards Tim Dearsley General Manager

Awesome stay

Customer review rating 4.1/5

Vinay Families - 27/01/2020 Confirmed reviews ALL

Check in was smooth. Rooms was very spacious. Breakfast had a variety of selection and overlooking the ocean. Staff was very accommodating and enjoyed the pool and drinks at the bar. Will definitely return.

Bula J., We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team to encourage them to keep up the good work. Thank you again for sharing your experience and we do hope to see you back again in the future. Vinaka and kind regards Tim Dearsley General Manager
Customer review rating 4.1/5

Priscilla G. Couples - 27/01/2020 Confirmed reviews ALL

Front desk service - exceptional! Paid extra $20 for sea view room. ???? Should have at least 2 chairs/ small coffee table out on veranda. Didnt get a good nights rest as The mattress very uncomfortable - uneven and too soft. Bed creeked at every turn or move we made. Bathroom walls needs to be wiped or washed down. Soap stains on b/ wall. Roommaids needs to knock before entering room. One just opened door without knocking....

Dear Prisclla G., Thank you for taking the time to tell us about your experience at the Novotel Suva Lami Bay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vinaka and kind regards Tim Dearsley General Manager

E BUT one thing!!!

TripAdvisor rating 3.5/5

Companion650254 Business - 22/01/2020 TripAdvisor review

Very good facility, very good service by staff. However, 1) PABX is worse - very noisy, reported it but no actions - all three phones I tried were all noisy (Rm222, Rm219 and 3)Kitchen. That's all otherwise I recommend this hotel to others.

Dear Guest, Thank you for posting your review and we were really pleased to see that you enjoyed your stay. I note your comments about the phone system and we will check to see what the issue was. We do hope to see you back again in the future. Vinaka and kind regards

Well located

Customer review rating 4.1/5

S. Friends - 21/01/2020 Confirmed reviews ALL

The place is well situated. Near Suva but also away from all the noise and busyness i Suva. We stayed in one of the garden rooms which was good for the price paid.

Bula S., We very much appreciate your comments regarding your stay at the Novotel Suva Lami Bay. It is always a pleasure to receive positive feedback and also to hear about those areas where we can make improvements. I will share your comments with our team to encourage them to keep up the good work. and also for them to see just where we can make improvements. Thank you again for sharing your experience and we do hope to see you back again. Vinaka and kind regards Tim Dearsley General Manager
Our most recent 20 reviews

In partnership with TripAdvisor