Novotel Abu Dhabi Gate 4 stars

Customer review rating (ALL Rating) 4.5/5 1,069 reviews

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Novotel Abu Dhabi Gate - Image 1
Novotel Abu Dhabi Gate - Image 2
Novotel Abu Dhabi Gate - Image 3
Novotel Abu Dhabi Gate - Image 4
222 Al Maqta Street, Rabdan Area, PO Box, 92156 ABU DHABI, United Arab Emirates

Description

Hotel extras

  • Great views over the city

  • Outdoor swimming pool

  • Free WIFI

  • 15 minutes' drive from downtown

  • Spa and fitness facilities

Our accommodation(s)

Hotel location

Novotel Abu Dhabi Gate

222 Al Maqta Street, Rabdan Area, PO Box
92156 ABU DHABI
United Arab Emirates

GPS:24.39591, 54.51804

Telephone
Fax +971 2 508 9990

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,069 reviews

TripAdvisor Rating  4.5/5  1,468 reviews

Certificate of excellence 2024

Not good

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

The toilet's flush was leaking all day and night and i couldnt sleep, there is a very stinking smell in the cabbinit under the sink i think something died there.. i was told when i booked that i would get 2 single beds in the room instead but i got one king sized, and we were told the checkout is at 1pm but it is at 12 so our plans got ruined.

Dear Malak A., Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Gate. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sushanth Nambiar, Cluster General Manager

Great stay indeed

Customer review rating 5.0/5

Samir R. M. Business - Confirmed reviews ALL

A big thank you goes out to Wahid for his exemplary customer service!

Dear samir M., We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Gate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sushanth Nambiar, Cluster General Manager

Feels like "home"

Customer review rating 4.0/5

Burger Business - Confirmed reviews ALL

To the Novotel Hotel Team, I have been staying in Novotel Gate Hotel for a while :) , friendly staff and good amenaties. Feels like "home" Regards Burger

Dear Willem Burger V., Thank you so much for your wonderful review! We are thrilled to hear that your experience at Novotel Gate Hotel feels like "home." Our team takes great pride in providing friendly service and ensuring our amenities meet your needs. Your feedback inspires us to continue delivering exceptional experiences for all our guests. We look forward to welcoming you back soon! Sincerely, Sushanth Nambiar, Cluster General Manager

Amenities

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Prefer to have daily top up of toiletries, during my stay on 2ns night, my tooth paste has finished and I have to call to request as it was not replenished during housekeeping the next day.

Dear Chee Fei L., Thank you for choosing to stay at the Novotel Abu Dhabi Gate hotel. We are extremely pleased that we met your expectations in the areas you have mentioned and we hope based on this experience that you will consider staying with us again. We have noted your comments and rest assured that we take your views seriously as it will be our guide to continuously improve our services. Sincerely, Sushanth Nambiar, Cluster General Manager

Not bad.

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Good recognition of Accor status. Good upgrade. Horrible bed. I literally sunk in. Definitely needs replacement and in fact the whole building needs an upgrade to newer Novotel standards.

Dear Ali K., Thank you for choosing to stay at the Novotel Abu Dhabi Gate hotel. We are extremely pleased that we met your expectations in the areas you have mentioned, and we hope based on this experience that you will consider staying with us again. We have noted your comments and rest assured that we take your views seriously as it will be our guide to continuously improve our services. Sincerely, Sushanth Nambiar, Cluster General Manager

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Other web-users rate our hotel

  • 523 reviews 7.9/10 Location
  • 1,702 reviews 8.8/10 Room
  • 3,232 reviews 9.6/10 Service
  • 63 reviews 2.3/10 WiFi
  • 1,064 reviews 9.1/10 Cleanliness
  • 407 reviews 8.8/10 Breakfast
  • 21 reviews 4.3/10 Beach
  • 6 reviews 10/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.