ibis budget Manchester Centre Pollard Street 2 stars

Customer review rating (ALL Rating) 4.0/5 965 reviews

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Description

Hotel extras

  • Walking distance to Co-op Live Arena

  • Central location, with plenty of nearby transport links

  • Walking distance to Etihad Stadium, home of Manchester City

  • Located just 1km from Manchester Piccadilly train station

  • Nearby landmarks include Manchester Town Hall and Chinatown

Our accommodation(s)

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Hotel location

ibis budget Manchester Centre Pollard Street

2 Pollard Street
M4 7DB MANCHESTER
United Kingdom

GPS:53.481301, -2.218289

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  965 reviews

TripAdvisor Rating  3.5/5  1,900 reviews

Great location for Co-Op Live but hotel very basic for the cost, weird room layout and no room refresh during stay

Customer review rating 2.0/5

Tats Friends - Confirmed reviews ALL

Chose this hotel because it was conveniently located for the Co-Op Live venue we were going to a concert at. However was staying with friends and therefore was a bit shocked to find on arrival the shower was in the room and not a separate bathroom which was a bit embarrassing and led to a strategic placing of towels around the room, over mirrors etc for modesty. Stayed for 2 nights and after being out all day on day 2, came back to find the room had not been cleaned and no replenished tea/coffee, and worse, as there was no drying rack provided for towels, our towels were still wet (and had makeup on from the night before) and had not been changed which for the price paid was not on.

Dear Tats, Thank you for your feedback. We're glad you found our location convenient for Co-Op Live, but we're sorry to hear about the issues you encountered during your stay. We understand that the room layout may not have been ideal for your needs, and we apologize for any inconvenience this caused. Regarding the room refresh and towel service, we appreciate your comments and will address these concerns with our housekeeping team to improve our service. Your feedback is valuable to us, and we hope to have the opportunity to provide you with a better experience in the future. Kind regards, Maria Ksiazczak General Manager

Excellent hotel

Customer review rating 5.0/5

Sarah H. Families - Confirmed reviews ALL

Spacious clean room, wonderful breakfast, friendly helpful staff, lovely foyer area, great location

Dear Sarah, Thank you for your wonderful review! We're delighted to hear that you enjoyed our spacious and clean rooms, wonderful breakfast, and friendly staff. It's great to know you appreciated our foyer area and location. We look forward to welcoming you back for another excellent stay! Kind regards, Maria Ksiazczak General Manager

Good customer service

Customer review rating 5.0/5

Ola Friends - Confirmed reviews ALL

The customer service was excellent and all the staffs were very kind and helpful

Dear Ola, Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our customer service. Our team always strives to be kind and helpful. We look forward to welcoming you back soon! Kind regards, Maria Ksiazczak General Manager

Good Stay

Customer review rating 4.0/5

S. P. Families - Confirmed reviews ALL

Comfortable no issues apart from very small n transparent shower.

Dear S., Thank you for your feedback. We're glad to hear you had a comfortable stay with no major issues. We apologize for the inconvenience caused by the shower size and transparency. Your comments are important to us, and we will look into this to improve our facilities. We hope to welcome you back again soon. Kind regards, Maria Ksiazczak General Manager

More Budget than Expected

Customer review rating 3.0/5

Darrens Couples - Confirmed reviews ALL

Served a purpose to sleep over in Manchester for one evening, but was more basic / budget than I was expecting. The toilet was basically be in a cupboard. With 6 inches of space from your knees to the door. And a 3-4 inch gap at the bottom of your door which meant you could sit on the toilet and have your toes sticking out into the bedroom lol. Shower and sink is in the main bedroom which is fine if your comfortable with the lack of privacy. There was also the occasional smell of cigarette smoke which was either coming from the air ducting or from another room. Air conditioning unit extremely noisy. Sounded like a distant fire alarm whirring. Had to switch it off. On a positive note, the bed was comfortable and reception areas pleasant.

Dear DarrenS, Thank you for sharing your feedback. We're sorry to hear that the room's layout and amenities did not meet your expectations. Your comments about the toilet space, air conditioning, and occasional smoke smell are valuable to us, and we'll address these issues. On a positive note, we're glad you found the bed comfortable and the reception areas pleasant. We hope to improve your experience should you choose to stay with us again. Kind regards, Maria Ksiazczak General Manager

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Other web-users rate our hotel

  • 1,265 reviews 8.9/10 Location
  • 2,043 reviews 5.3/10 Room
  • 1,242 reviews 8.4/10 Service
  • 36 reviews 8.5/10 WiFi
  • 1,199 reviews 4.6/10 Comfort
  • 926 reviews 6.7/10 Cleanliness
  • 405 reviews 5.6/10 Breakfast
  • 22 reviews 2.8/10 Bar

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