ibis Concepcion

Customer review rating (ALL Rating) 3.8/5 3,267 reviews

Hotel extras

  • Pet-friendly

ALLSAFE approved hotel

Hotel location

ibis Concepcion

Av San Andres 37, Lomas de San Andrees
4090205 CONCEPCION
Chile

GPS:-36.792289, -73.063167

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

IBIS KITCHEN

Contemporary wine bar for a dinner of discovery.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  3,267 reviews

TripAdvisor Rating  4.0/5  922 reviews

Good Stay

Customer review rating 5.0/5

Luciano Business - Confirmed reviews ALL

Comfort room, nice personnel, good food

Dear Luciano G., We very much appreciate your comments regarding your stay at the ibis Concepción. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Ibis Concepción

Customer review rating 3.5/5

Robert Families - Confirmed reviews ALL

Nice restaurant, good meal. In the bathroom, no cup or glass to drink water.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ibis Concepcion

Good experience

Customer review rating 5.0/5

Juan C. Business - Confirmed reviews ALL

Good, I enjoyed my time in Ibis Concepcion

Dear Juan C. A., We very much appreciate your comments regarding your stay at the ibis Concepción. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Concepcion

Cost not clear, dirty carpet, working in the hotel (renovation) during our stay

Customer review rating 2.0/5

Rodrigo S. Business - Confirmed reviews ALL

The experience was as business, but the hotel was less than expected for business hotel. 1.- Carpet access to my room 1016 was dirty. the apparency was a coffee on the floor 2.- Final price was not clear versus the price advertised in the board. 3.- Table for computer in front desk, doesn't work, electric failure and show poor housekeeping and minimum standard.-

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

AGRADABLE Y TRANQUILO

Customer review rating 5.0/5

A M. Solo - Confirmed reviews ALL

UNA ESTANCIA EXTRAORDINARIA.

Dear Angelica M. regalado, We very much appreciate your comments regarding your stay at the ibis Concepción. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis concepcion

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Other web-users rate our hotel

  • 849 reviews 8.9/10 Location
  • 2,359 reviews 3.3/10 Room
  • 1,854 reviews 6/10 Service
  • 59 reviews 2.2/10 WiFi
  • 1,263 reviews 2.1/10 Comfort
  • 969 reviews 4/10 Breakfast
  • 836 reviews 3.9/10 Cleanliness
  • 360 reviews 3.3/10 Amenities

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