ibis Concepción Hotel

Customer review rating 4.2/5 11,837 reviews

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ALLSAFE approved hotel

ibis Concepción
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+ 15 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service availablePaying

Hotel location

ibis Concepción

Av San Andres 37
Lomas de San Andrees
4090205
concepcion
chile

Tel: +56412291900

Fax: (+56)41/2291999

Check-in from 12h00

Check out up to 12h00

  • TERM BUS COLLAO :  Concepcion 0

  • By plane

    CARRIEL DEL SUR At 1.6km / 0.99 miles

  • By train

    ESTACION CENTRAL At 6.6km / 4.1 miles

GPS :-36.792289, -73.063167

Our accommodation(s)

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Room with 1 double bed and 1 single bed for children

  • Max. number of persons: 3
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Room Office: Room w/o bed set up as an office for exclusive daytime use

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Regional

Contemporary wine bar for a dinner of discovery.

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Concepción

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

11,837 reviews

tripadvisor

TripAdvisor Rating 4.0/5

883 reviews

very good place

Customer review rating 4.2/5

Christian S. F. Business - 09/11/2020 Confirmed reviews ALL

good morning, the receptionist of the hotel very clear in explaining all the procedures of covid. the room is very clean and tidy. In general, it was a very pleasant experience to stay at the hotel.

Dear Christian, We very much appreciate your comments regarding your stay at the ibis Concepción. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Agradable

Customer review rating 4.2/5

Anonymous Business - 13/03/2020 Confirmed reviews ALL

Satisfecho

Well located, a good stay is OK

Customer review rating 4.2/5

Oswaldo C. Business - 09/03/2020 Confirmed reviews ALL

This hotel as in the other cities, I recommend for executives, for falilas it is very narrow.

Agradable

Customer review rating 4.2/5

Sebastián Business - 29/02/2020 Confirmed reviews ALL

Estancia Corta pero agradable

Visitante habitual

Customer review rating 4.2/5

Oscar V. Z. Couples - 25/02/2020 Confirmed reviews ALL

Excelente

Great location and price

Customer review rating 4.2/5

Alan Business - 14/02/2020 Confirmed reviews ALL

Great hotel, nice top floor room with view. Staff all very nice and helpful in every way. My only suggestion is to improve the lobby computers as they continually shut themselves off, etc. and only the staff seems to be able to re-boot. An hour later, off they go. Quite annoying when one is trying to do business, etc.

fine experience

Customer review rating 4.2/5

Bernardo Couples - 10/02/2020 Confirmed reviews ALL

everything worked great, breakfast was excellent, but the bathrooms in the lobby were awfully beat up

Just right

Customer review rating 4.2/5

Anonymous Couples - 10/02/2020 Confirmed reviews ALL

Ok

Customer review rating 4.2/5

Gustavo A. Couples - 29/01/2020 Confirmed reviews ALL

Guys working in reception, no nice

Dear Mr. A., Thank you for taking the time to tell us about your experience at the ibis Concepcion. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our receptionist requesting passport and the migration card from PDI. These is for the exoneration of taxes. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mayra Lopez Manger on Duty Ibis Concepcion

Nice stay!

Customer review rating 4.2/5

Anonymous Business - 21/01/2020 Confirmed reviews ALL

The lady in recepcion, Adriana is great!

Satisfactoria

Customer review rating 4.2/5

Danilo Couples - 19/01/2020 Confirmed reviews ALL

Satisfactoria

Estimado Lillo, Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Mayra Lopez Sub-gerente Ibis Concepción

accepted

Customer review rating 4.2/5

P. Business - 19/01/2020 Confirmed reviews ALL

good location from the airport. problem with payment due to charge on the check in and printing the bill on check out - due to exchange rate system is given different amount. Manager dos not speek english, so no communication if any problem accure

Dear Mr. P., Thank you for taking the time to tell us about your experience at the ibis Concepcion. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our policy to payment the accommodation is at the check in time and if you have extra charges could you pay at check out. In case, the payment is in dollars, we use our daily exchange rate. We´ll send the exchange rate certification. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mayra Lopez Manager on Duty ibis Concepcion

Great value for the spend along with a good location

Customer review rating 4.2/5

Denise D. L. R. Business - 17/01/2020 Confirmed reviews ALL

I really liked this Ibis. The staff was helpful, the location has a fine dining restaurant and a supermarket within a few minutes walking distance and it smelled great. The rooms were also very clean. The hotel itself could use some new rules related to cleaning up. I had to return a few glasses that were visibly marked with lipstick at breakfast and covered in dust at the bar. I also had an espresso in the lobby lounge at 11am only to find my cup was still there at 8pm when I returned to the hotel.

Best effective cost for business travellers

Customer review rating 4.2/5

Manuel R. Business - 11/01/2020 Confirmed reviews ALL

Ibis is a good choice for those people who travel for business purposes, no too much facilities like gym, swim pool, etc but perfect to rest after a long work day!!!

All good, it was how expected

Customer review rating 4.2/5

Michael S. Business - 20/12/2019 Confirmed reviews ALL

Loud water bubbling noise from the walls in the bathroom in the night. Almost not being able to sleep. In the shower the switch between overhead shower and flexible shower not working properly...when turning water cold water dripping on my head. internet super slow

Totally recommended

Customer review rating 4.2/5

Paula S. Business - 11/12/2019 Confirmed reviews ALL

Nice room, excellent staff. Everyone very nice.

Dear Ms. S., We very much appreciate your comments regarding your stay at the ibis Concepción. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mayra Lopez Manager on Duty Ibis Concepción

Good

Customer review rating 4.2/5

Leilie B. G. Friends - 20/11/2019 Confirmed reviews ALL

Excellent

Great value for the money and very clean and efficient.

Customer review rating 4.2/5

Ernest Families - 18/11/2019 Confirmed reviews ALL

Friendly and helpful staff. Clean and spacious room. Very well located and it met my expectations.

very good experience

Customer review rating 4.2/5

Igal Y. Solo - 17/11/2019 Confirmed reviews ALL

resume: easy friendly people, top location, marvelous parrilla cross the street, easay get in and out

Customer review rating 4.2/5

Josefina Couples - 10/11/2019 Confirmed reviews ALL

Very comfortable.

Dear Ms. Josefina Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mayra Lopez Ibis Concepcion

Our most recent 20 reviews

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