ibis Concepción Hotel 0 star

TripAdvisor rating 4.0/5 877 reviews
ibis Concepción
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+ 15 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Dogs up to 33 lb (15 kg) permittedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Concepción

Av San Andres 37
Lomas de San Andrees
4090205
concepcion
chile

Tel: +56412291900

Fax: (+56)41/2291999

Contact email

Check-in from 12h00

Check out up to 12h00

  • TERM BUS COLLAO :   Concepcion 0

  • By plane

    CARRIEL DEL SUR At 1.6km / 0.99 miles

  • By train

    ESTACION CENTRAL At 6.6km / 4.1 miles

GPS :-36.792289, -73.063167

Our accommodations

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Room with 1 double bed and 1 single bed for children

  • Max. number of persons: 3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Regional

Contemporary wine bar for a dinner of discovery.

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Concepción

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

11,321 reviews

tripadvisor

TripAdvisor Rating 4.0/5

877 reviews

Best effective cost for business travellers

Customer review rating 4.2/5

Manuel R. Business - 11/01/2020 Confirmed reviews ALL

Ibis is a good choice for those people who travel for business purposes, no too much facilities like gym, swim pool, etc but perfect to rest after a long work day!!!

All good, it was how expected

Customer review rating 4.2/5

Michael S. Business - 20/12/2019 Confirmed reviews ALL

Loud water bubbling noise from the walls in the bathroom in the night. Almost not being able to sleep. In the shower the switch between overhead shower and flexible shower not working properly...when turning water cold water dripping on my head. internet super slow

Totally recommended

Customer review rating 4.2/5

Paula S. Business - 11/12/2019 Confirmed reviews ALL

Nice room, excellent staff. Everyone very nice.

Dear Ms. S., We very much appreciate your comments regarding your stay at the ibis Concepción. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mayra Lopez Manager on Duty Ibis Concepción

Good

Customer review rating 4.2/5

Leilie B. G. Friends - 20/11/2019 Confirmed reviews ALL

Excellent

Great value for the money and very clean and efficient.

Customer review rating 4.2/5

Ernest Families - 18/11/2019 Confirmed reviews ALL

Friendly and helpful staff. Clean and spacious room. Very well located and it met my expectations.

very good experience

Customer review rating 4.2/5

Igal Y. Solo - 17/11/2019 Confirmed reviews ALL

resume: easy friendly people, top location, marvelous parrilla cross the street, easay get in and out

Customer review rating 4.2/5

Josefina Couples - 10/11/2019 Confirmed reviews ALL

Very comfortable.

Dear Ms. Josefina Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mayra Lopez Ibis Concepcion

All in all, good.

Customer review rating 4.2/5

Wolf S. Business - 09/11/2019 Confirmed reviews ALL

I was generally very pleased with the stay at the hotel, staff was very courteous and helpful. The service in the restaurant was less than satisfactory, and the food was so-so.

it was fine

Customer review rating 4.2/5

Chris Business - 16/10/2019 Confirmed reviews ALL

it was clean and staff were friendly. I had some trouble trying to get the air conditioner to work properly. However when i checked in they told me breakfast was extra, i asked for it to all be under the room just change the rate. I checked the night before i left and they said that was not going to be a problem. But when i went to check out early in the morning they told be the room and breakfast were going to be separate, i was not happy at all. Normally breakfast is included in my stays just about at all hotels, so instead of my company paying for the breakfast i had to.

Poor service and building quality

Customer review rating 4.2/5

Anonymous Business - 30/09/2019 Confirmed reviews ALL

The room had no air conditioning, it was extremely noisy and the staff did not have the interest or information to answer my questions.

not so bad

Customer review rating 4.2/5

Patricio V. Business - 27/09/2019 Confirmed reviews ALL

I think you can improve much more in comparison to Holiday inn which is much better in almost everything

Good

Customer review rating 4.2/5

Mariela Couples - 23/09/2019 Confirmed reviews ALL

Good

Recomendable

Customer review rating 4.2/5

Jorge Solo - 17/09/2019 Confirmed reviews ALL

Satisfactoria

Excelente

Customer review rating 4.2/5

Pamela B. L. Business - 16/09/2019 Confirmed reviews ALL

Rapido check in, todo impecable.

Estimada Srta b., Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Mayra Lopez Sub-gerente Ibis Concepción

could be better

Customer review rating 4.2/5

Paula P. Couples - 16/09/2019 Confirmed reviews ALL

i arrived in a hurry to leave and there was a problem with the reservations. People were trying their best to speed things up i liked that otherwise i could have been late for a doctor appointment. Our room's air conditioner was broken and it was really cold. Again the hotel personal was fast to act and gave us another room. The next day when i came back they forgot to replace the towels. Its really not a big thing i called and somebody showed up.The thing is i shouldnt have to do that. Also the bathrooom shower wasnt exactly sparkling clean and by that i mean there was black mold in several places. Still i like to come here because of the location and the price. The way things are meant to be here is more than enough to be comfortable, but when you dont get what is minimally expected it kind of makes a little eager to just go back home.

Dear Ms. P., Thank you for taking the time to tell us about your experience at the Ibis Concepcion. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Concepcion, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mayra Lopez Manager on Duty Ibis Concepcion

regulat good

Customer review rating 4.2/5

Pedro T. Business - 05/09/2019 Confirmed reviews ALL

Food at dinner time not good Breakfast buffet very good Room is clean , shower box has fungus No glass in bath of the room

Dear Mr. t., Thank you for taking the time to tell us about your experience at the ibis Concepcion. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mayra Lopez Manager on Duty Ibis Concepcion
Customer review rating 4.2/5

Mikko Business - 03/09/2019 Confirmed reviews ALL

Hotel was nice and clean. because i was staying over three weeks, i faced few very small problem. breakfast was good, but very limited and always same. Laundry service was expensive. In a reception and restaurant every one was friendly, but there was one very friendly in reception, young guy with glasses, he gave me lot of tips how to use local transportation and everything else. He also helped me, when i need to extended staying time, but hotel was full. did you have some accorhotels membership benefits? Nobody told me, that i can be membership. I would had be joined, if i would know about. i was about 25 nights. Thanks for everyone, who worked there.

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Concepción. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have a lot of benefits of our Le Club´s member. We´ll send all the information directly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mayra Lopez Manager on Duty Ibis Concepción

Normal

Customer review rating 4.2/5

Iván Business - 28/08/2019 Confirmed reviews ALL

Normal

Little value for the money

Customer review rating 4.2/5

Gonzalo Business - 28/08/2019 Confirmed reviews ALL

- bathroom shower was dirty - bed mattress not comfortable enough - furniture highly simple - better options found for the same price (including breakfast)

Practico

Customer review rating 4.2/5

Anonymous Business - 26/08/2019 Confirmed reviews ALL

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Our most recent 20 reviews

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