ibis Concepcion 3 stars

Customer review rating (ALL Rating) 4.1/5 2,019 reviews

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Description

Hotel extras

  • Children are allowed in the same room as the parents.

  • Pet-friendly hotel, with rates.

  • A 5-minute walk to the Plaza Trebol Shopping Mall

  • 10 minutes by car to downtown Concepción.

  • 5 minutes by car from Carriel Sur International Airport.

Our accommodation(s)

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Room 1

Hotel location

ibis Concepcion

Av San Andres 37, Lomas de San Andrees
4090205 CONCEPCION
Chile

GPS:-36.792289, -73.063167

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN

Non contractual photo

Contemporary wine bar for a dinner of discovery.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  2,019 reviews

Customer review rating 4.5/5

Christie R. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback with us. We hope to have the pleasure of welcoming you back to our hotel soon. Sincerely, Ibis Concepción Hotel

Customer review rating 0.5/5

Francisco J. C. S. Business - Confirmed reviews ALL

Estimado/a Huésped, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Concepción. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras más sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Hotel Ibis Concepción

Customer review rating 4.0/5

Andres F. Business - Confirmed reviews ALL

Dear Guest, Thank you very much for taking the time to share your feedback with us. We are sorry you did not have a better experience at our hotel, and we have taken note of the areas for improvement. Please note that as a standard practice, Ibis hotels do not have mini-fridges in the rooms. Therefore, if you need any beverages, our bar is open 24 hours a day (for non-alcoholic drinks) and until 3:00 AM for alcoholic beverages. We strive every day to offer an exceptional experience to our guests, and it is clear that we did not meet our goal this time. We would appreciate it if you would give us another opportunity, and you can be sure that we will do everything possible to ensure you have an excellent experience at our hotel, which many guests have already had the opportunity to enjoy. Sincerely, Ibis Concepción

Customer review rating 5.0/5

Silvia C. T. Couples - Confirmed reviews ALL

Estimado Huésped, Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Hotel Ibis Concepción

Customer review rating 3.5/5

Carlos G. Solo - Confirmed reviews ALL

Dear guest, Thank you for taking the time to tell us about your experience at the Ibis Concepcion. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Concepcion, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis Concepción

Other web-users rate our hotel

  • 522 reviews 8.8/10 Location
  • 1,022 reviews 3.9/10 Room
  • 908 reviews 7.9/10 Service
  • 23 reviews 2.3/10 WiFi
  • 544 reviews 2.6/10 Comfort
  • 476 reviews 4.9/10 Breakfast
  • 363 reviews 4.4/10 Cleanliness
  • 6 reviews 1/10 Wellness Area

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