ibis Merida 3 stars

Customer review rating (ALL Rating) 4.5/5 343 reviews

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ibis Merida - Image 1
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Calle 58 A 495, Colonia Centro, 97000 MERIDA, Mexico

Description

Hotel extras

  • Located near the American Consulate and the International Congress Center

  • Near the companies: Corporate Travel Services Worldwide and Comisión Federal de Electricidad.

  • Nearby green area: Parque de las Américas

  • Excellent starting point for: Dzibilchaltún, Puerto Progreso, Uxmal, and Chichén-Itzá

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Room with 2 double beds

Photo out of - Room with 2 double beds

Functional and comfortable, perfect for working or relaxing, the ibis room has everything you need: twin beds with duvets, a big desk, Internet, TV with all the best channels and a nice bathroom with shower.

Max. number of persons
4
Area
From 0 m² / 0 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Security Peephole
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system

Working Area

  • Business Desk
  • 4 pers. max
  • 0 m² / 0 sq ft
  • Bedding 2 x Queen size bed(s)
  • Accessible room
See availabilities

Hotel location

ibis Merida

Calle 58 A 495, Colonia Centro
97000 MERIDA
Mexico

GPS:20.988889, -89.617973

Telephone
Fax +52 999 254 3801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
  • 120 rooms
  • 6 rooms for people with reduced mobility
  • 120 family rooms
  • 6 connecting rooms
  • 6 floors

Languages spoken at the hotel

  • English
  • Spanish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Catering

One Restaurant

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge

IBIS KITCHEN PASTA & GRILL

Photo out of - IBIS KITCHEN PASTA & GRILL

Open

Cooking style
International
Capacity
57
97000 Merida, Mexico
Telephone +52 999 254 3800

Other informations

Services

  • Air conditioning
  • Non Smoking Area
  • Terrace
  • Thematic parties and animation

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu

Open

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  343 reviews

Customer review rating 5.0/5

Alexis N. Families - Confirmed reviews ALL

Copilot said: Dear Guest, Thank you very much for your excellent rating! We are delighted to know that you enjoyed our convenient location, the cleanliness of our hotel, and our easy check-in process. We truly appreciate your feedback and look forward to welcoming you back to ibis Mérida on your next visit. Kind regards, Claudia Cruz General Manager

Customer review rating 4.5/5

Marco A. I. L. Business - Confirmed reviews ALL

Estimado huésped, Muchas gracias por sus amables comentarios y por calificarnos tan positivamente. Nos alegra saber que tuvo una muy buena experiencia durante su estancia con nosotros. Apreciamos su preferencia y esperamos darle la bienvenida nuevamente muy pronto en ibis Mérida. Atentamente, Claudia Cruz Gerente General

Customer review rating 5.0/5

Joseph K. Families - Confirmed reviews ALL

Dear Guest, Thank you so much for your wonderful feedback and for choosing us during your stay in Mérida. We are delighted to hear that you and your family had a perfect stay and enjoyed our rooms, location, and service. Being so close to Paseo de Montejo is definitely one of our favorite highlights too 😊 Your kind words about our staff truly mean a lot to us, and we will be happy to share them with the team. We look forward to welcoming you back very soon for another great experience.

Customer review rating 5.0/5

Roelie H. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Karla A. G. M. Families - Confirmed reviews ALL

Dear Guest Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed a great night’s sleep and that your room’s ventilation and garden views made your stay even more pleasant. Your kind words about our team, especially our management, truly mean a lot. We look forward to welcoming you back on your next visit to Mérida. Kindly Claudia Cruz General Manager

Copilot said: Dear Guest, Thank you very much for your excellent rating! We are delighted to know that you enjoyed our convenient location, the cleanliness of our hotel, and our easy check-in process. We truly appreciate your feedback and look forward to welcoming you back to ibis Mérida on your next visit. Kind regards, Claudia Cruz General Manager

Customer review rating 4.5/5

Marco A. I. L. Business - Confirmed reviews ALL

Very good

Estimado huésped, Muchas gracias por sus amables comentarios y por calificarnos tan positivamente. Nos alegra saber que tuvo una muy buena experiencia durante su estancia con nosotros. Apreciamos su preferencia y esperamos darle la bienvenida nuevamente muy pronto en ibis Mérida. Atentamente, Claudia Cruz Gerente General

Customer review rating 5.0/5

Joseph K. Families - Confirmed reviews ALL

Great stay for me and my family. Absolutely brilliant rooms with just the amenities that are required. A stones throw from paseo de montaje. Helpful staff.

Dear Guest, Thank you so much for your wonderful feedback and for choosing us during your stay in Mérida. We are delighted to hear that you and your family had a perfect stay and enjoyed our rooms, location, and service. Being so close to Paseo de Montejo is definitely one of our favorite highlights too 😊 Your kind words about our staff truly mean a lot to us, and we will be happy to share them with the team. We look forward to welcoming you back very soon for another great experience.

Customer review rating 5.0/5

Roelie H. Business - Confirmed reviews ALL

The staff were kind and attentive, the Guacamole was the best ever, the beer cold and the room comfortable.

Customer review rating 5.0/5

Karla A. G. M. Families - Confirmed reviews ALL

I had the best sleep here. Room with lots of ventilation facing lots of trees. Manager of hotel is really nice.

Dear Guest Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed a great night’s sleep and that your room’s ventilation and garden views made your stay even more pleasant. Your kind words about our team, especially our management, truly mean a lot. We look forward to welcoming you back on your next visit to Mérida. Kindly Claudia Cruz General Manager

Customer review rating 4.5/5

Zimbron R. Families - Confirmed reviews ALL

We spent almost 2 weeks, and everything was almost great except for a few small problems with one of the elevators. People at the reception and the cleaning ladies are awesome.

Dear guest Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay and that our location, as well as the attentiveness of our reception and housekeeping staff, made your visit more pleasant. We apologize for the inconvenience caused by the elevator; we are working to ensure that such situations do not occur again. We look forward to welcoming you back on your next visit to Mérida.

Customer review rating 4.5/5

Augusto R. Couples - Confirmed reviews ALL

The hotel is conveniently located next to Pasaje de Montejo. Rooms are somewhat small, but well equipped. The only negative aspect is that neither of the two staff members in charge of the bar know how to make a Margarita, or any other drink.

Dear guest, Thank you so much for sharing your feedback and comments. We're delighted to hear that you enjoyed our location and room amenities. At the same time, we regret that your experience at the bar didn't meet your expectations. We greatly appreciate you letting us know; your feedback helps us to further train our team and improve the guest experience. We look forward to welcoming you back to ibis Mérida and providing you with an even more enjoyable stay.

Customer review rating 5.0/5

Yanira A. Couples - Confirmed reviews ALL

Loved it.

Dear Guest Thank you so much for your perfect score! We’re delighted to know you loved your stay and found our hotel well located and comfortable. It’s wonderful to hear that everything met your expectations. We hope to welcome you back very soon! Kind Regards, Claudia Cruz General Manager

Customer review rating 4.0/5

Pedro A. Families - Confirmed reviews ALL

Nice rooms, kind of small. Hotel don’t provide hand towels nor Kleenex. Closet space very reduced.

Customer review rating 5.0/5

Ivette A. Business - Confirmed reviews ALL

VERY GOOD

Estimada huésped ¡Muchas gracias por tu excelente calificación! Nos alegra saber que tu experiencia fue muy buena y que cumplimos con tus expectativas. Comentarios como el tuyo nos motivan a seguir ofreciendo el mejor servicio. ¡Será un placer recibirte nuevamente muy pronto! Atentamente, Claudia Cruz Gerente General

Customer review rating 5.0/5

Robert A. Friends - Confirmed reviews ALL

We enjoyed the atmosphere of the lobby, lounge, food areas. Was very comfortable and friendly.

Dear Guest Thank you so much for your excellent review and rating! We're delighted to hear that your stay was comfortable, clean, and welcoming from beginning to end. We're thrilled that you enjoyed the ambiance of the lobby, lounge, and dining areas, as well as the service from our team. We look forward to welcoming you and your friends back again to continue creating memorable experiences! Sincerely, Claudia Cruz General Manager

Customer review rating 4.0/5

Misael C. M. Friends - Confirmed reviews ALL

Friendly staff and good services

Customer review rating 5.0/5

Zimbron R. Couples - Confirmed reviews ALL

Everything went great

Dear Guest Thank you so much for your excellent rating! We're delighted to hear that everything went perfectly during your stay. We especially appreciate your kind words about Patricia; we will certainly share your compliment with her, as comments like yours motivate us to continue providing exceptional service. We look forward to welcoming you back! Attentively Claudia Cruz General Manager

Customer review rating 4.0/5

Karina H. M. Business - Confirmed reviews ALL

NICE

Estimada huésped ¡Gracias por tu calificación y comentario! Nos alegra saber que tu experiencia fue buena. Seguiremos trabajando para ofrecerte un servicio aún mejor en tu próxima visita. ¡Te esperamos pronto! Atentamente, Claudia Cruz Gerente General

Customer review rating 4.5/5

Angelica G. Families - Confirmed reviews ALL

Sugiero una jarra para calentar agua para café o té y sobres de café y té. Sugiero, también, pan o pasteles en la cafetería en vez de Choco Roles y Gansitos que son comida chatarra. Personal muy atento y habitación bien. Volveré.

Estimada huésped ¡Muchas gracias por tu comentario y por compartir tus sugerencias! Nos alegra saber que el personal te atendió con amabilidad y que la habitación fue de tu agrado. Agradecemos especialmente tus recomendaciones sobre incluir una jarra para calentar agua y ofrecer opciones más saludables en la cafetería. Son observaciones muy valiosas que tomaremos en cuenta para seguir mejorando. ¡Será un placer recibirte nuevamente!

Customer review rating 5.0/5

Toledo G. R. Families - Confirmed reviews ALL

Fuimos un fin de semana a Mérida, la habitación muy cómoda, el personal del hotel muy amable y servicial y destacamos el desayuno buffet, todo muy rico, abundante y un plus que pongan comida yucateca como panuchos

Estimado huésped ¡Muchas gracias por compartir su experiencia con nosotros! Nos alegra saber que disfrutó de su estancia en Mérida y que la habitación, el servicio de nuestro personal y el desayuno buffet estuvieron a la altura de sus expectativas. Nos enorgullece ofrecer sabores locales, y saber que los disfrutó es un verdadero placer. Esperamos tener el gusto de recibirle nuevamente muy pronto. ¡Gracias por elegirnos! Atentamente Claudia Cruz Gerente General

Customer review rating 4.0/5

Maria D. C. O. M. Business - Confirmed reviews ALL

la puerta de la habitación 355, no quedaba asegurada por dentro.

Estimada huésped Lamentamos que su experiencia no haya sido la esperada. Apreciamos sus comentarios y trabajaremos en mejorar para ofrecerle un mejor servicio en el futuro. Si desea compartir más detalles, estamos aquí para escucharlo. Que tenga un excelente día! Claudia Cruz Gerente General

Other web-users rate our hotel

  • 392 reviews 9.7/10 Location
  • 575 reviews 4.5/10 Room
  • 449 reviews 8.1/10 Service
  • 18 reviews 8.3/10 WiFi
  • 354 reviews 3.1/10 Comfort
  • 236 reviews 6.9/10 Cleanliness
  • 220 reviews 7.6/10 Breakfast
  • 23 reviews 1.6/10 Pool

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