ibis Gaziantep 3 stars

Customer review rating (ALL Rating) 4.1/5 329 reviews

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Yaprak Mah. Istasyon Caddesi, No 78 SehitKamil, 27400 GAZIANTEP, Turkey

Description

Hotel extras

  • Free WIFI

  • Private indoor car park

  • Within walking distance of major sights

  • Large shopping mall nearby

  • On-site library and complimentary newspapers

Our accommodation(s)

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Hotel location

ibis Gaziantep

Yaprak Mah. Istasyon Caddesi, No 78 SehitKamil
27400 GAZIANTEP
Turkey

GPS:37.070592, 37.380654

Telephone
Fax +90 342 211 00 40

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar

IBIS RESTAURANT

In the evening, the Café offers a themed approach to dining, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  329 reviews

TripAdvisor Rating  4.0/5  728 reviews

I was really impressed from beginning until I leave .

Customer review rating 5.0/5

Zafer Y. Solo - Confirmed reviews ALL

First of all I arrived much earlier than I should be in the hotel in mid night .Altough I expected to see sleepy employee ; t was just the opposite. Muahmmed bey with his energic and simile face welcomed me. He gave the information . I had no idea about the city. He explained evey details I might need. As a part of my business ; I tested him:)) I am glad to say that you have such a motivated employee that he is keen on IBIS and he empphasised how IBIS a good hotel is ( he not only explained but also got me feel this ) During our chat , I got information about your training that I wish always to hear and also wonder about this . Fatma Hanım, who is onduty for floor servises was also very kind She always asked me if I need anything ; am I happy for the cleanliness . I asked coffee so much ( I am a caffeineholic:)) By the way ; the room was very clean; elevators ; lobby as well . Ali Osman Bey , who is in reception desk , also answered my questions with patience and his similing face . All of these employees' company engagement were at top level.Room design is not lux but can meet at maximum quality and fullfills what a customer may need completely . The quality of the equipments such as soap; tea and coffee , cups were quite good. Moreover room rates was also in line with general concept . So I am very pleased to share these with my friends and also with my company purchasing team since we, as part of our job, we trvael and accomodiate very much

Dear Zafer Y., We very much appreciate your comments regarding your stay at the ibis Gaziantep. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 0.5/5

Saad K. Business - Confirmed reviews ALL

people at receptions never smile, never greeting back, we as customer bring money to the hotel, they need to respect and at lease greeting us, or greeting back when we start the greeting, (normally they should welcome us and start the greeting).

Dear Saad Murtadha K., Thank you for taking the time to tell us about your experience at the ibis Gaziantep. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great stay

Customer review rating 5.0/5

Nikolaos Couples - Confirmed reviews ALL

Excellent location. Convenient Parking. Great cleaning staff.

Dear Nikolaos M., We very much appreciate your comments regarding your stay at the ibis Gaziantep. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfectly located, not up to the Ibis usual standards

Customer review rating 2.5/5

Andrea P. Business - Confirmed reviews ALL

The design is the typical Ibis design, with all the good aspects of it (the cost/quality ratio). Rooms have the typical size, shape, colors and "flavour". Everything in the room (the floor, the tiles, the finishing in general) is not up to the Ibis standard, while the price is not really cheap. Bed sheets had stains. Not all reception staff speak english, to the point that it was impossible to understand each other on a basic request like "I would like to book a room".

Dear Andrea P., Thank you for taking the time to tell us about your experience at the ibis Gaziantep. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Satisfactory

Customer review rating 3.5/5

Mustafa S. E. Solo - Confirmed reviews ALL

During morning cleaning maid can try to be quiet, also she tried to enter the room, even if there is no "keep quiet" label on the door, she wouldn't rush into room at that early time

Sayın Mustafa S. E., Ibıs Gaziantep'te gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla,

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Other web-users rate our hotel

  • 583 reviews 9.5/10 Location
  • 944 reviews 6.8/10 Room
  • 1,030 reviews 9.2/10 Service
  • 12 reviews 6.8/10 WiFi
  • 785 reviews 9/10 Cleanliness
  • 186 reviews 7.8/10 Breakfast
  • 101 reviews 3.3/10 Amenities
  • 7 reviews 10/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.