ibis Juarez Consulado 3 stars

Customer review rating (ALL Rating) 4.3/5 300 reviews

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Description

Hotel extras

  • Located in a Business Center, close to shopping centers and across from the American

  • Less than 9 km from the local airport

  • Parking, full buffet breakfast, and à la carte service available within the hotel

  • Pet-friendly services (please check conditions)

Our accommodation(s)

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Hotel location

ibis Juarez Consulado

Prol Ramon R Lara 8930 3 and, Av Paseo de la Victoria
32500 Ciudad Juarez
Mexico

GPS:31.68634, -106.404571

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN PASTA & GRILL

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  300 reviews

Customer review rating 5.0/5

Martin V. Business - Confirmed reviews ALL

The consulate was very close

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente,

Customer review rating 4.0/5

Santiago T. Business - Confirmed reviews ALL

Issue with room temperature and cleaning cart blocking emergency exit, no restaurant service, only to go

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 4.0/5

Hector C. Business - Confirmed reviews ALL

The hotel was very clean . Though many of the available commodities were closed due to renovations the hotel is undergoing. Would still recommend. Close to everything you could possibly need . Overall a great experience.

Dear Hector C., We very much appreciate your comments regarding your stay at the ibis Juarez Consulado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

Guadalupe H. Business - Confirmed reviews ALL

2 weeks for immigration purposes. Staff was very helpful and nice and positive. Food Was excellent!!!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 0.5/5

Yolanda G. Business - Confirmed reviews ALL

Horrible

Estimado/a Yolanda G., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Juarez Consulado. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo.

Other web-users rate our hotel

  • 254 reviews 9.5/10 Location
  • 564 reviews 3/10 Room
  • 551 reviews 8.6/10 Service
  • 17 reviews 4.7/10 WiFi
  • 315 reviews 2/10 Comfort
  • 312 reviews 2.9/10 Cleanliness
  • 109 reviews 2.9/10 Amenities
  • 101 reviews 6.5/10 Breakfast

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