ibis Juarez Consulado Hotel 3 stars

Customer review rating 4.0/5 1,899 reviews

ibis Juarez Consulado
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+ 16 Services
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Room 1

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Hotel extras

The hotel is strategically located by the bridges at the border with El Paso, TX, close to shopping centers and opposite the American Consulate.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 13h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Other sports activities
Business services
  • Business centre
  • Copy/print service available
Information message

During these uncertain times, safety of guests & employees is our top priority. In support of the global effort to halt the spread of COVID-19, we will temporarily close our doors, effective April 3. We'll be back soon! Be safe & take care.

Hotel location

ibis Juarez Consulado

Prol Ramon R Lara 8930 3 and
Av Paseo de la Victoria
32500
ciudad juarez
mexico

Tel: +526562896400

Fax: (+52)6562896401

Contact email

Check-in from 15h00

Check out up to 13h00

  • CTRL CAMIONERA :  DAILY

  • By plane

    ABRAHAM GONZALEZ At 12km / 7.46 miles

GPS :31.68634, -106.404571

Our accommodations

Our Standard Rooms are modern, spacious and cozy, with a comfortable bed, functional bathroom, satellite TV, free Internet access, desk, telephone, air conditioning and view over the main street and terrace.

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 15 / 161 sq ft
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard room with 2 double beds

  • Max. number of persons: 4
  • Area: From 15 / 161 sq ft
Rooms

Our restaurants and bars

Lunch

14:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

14:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS BAR

Non contractual photo

The Ibis bar is a friendly place, where everyone can get together and relax. Don't think twice - take some time to relax! We will serve you a drink and our snack service is available 24/7 at the bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Juarez Consulado

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

1,899 reviews

tripadvisor

TripAdvisor Rating 3.0/5

203 reviews

Good location close to everything

Customer review rating 4.0/5

Maria E. Business - 20/03/2020 Confirmed reviews ALL

Enjoyed the stay

Terrible

Customer review rating 4.0/5

Lucy F. .. Families - 17/03/2020 Confirmed reviews ALL

Very bad from the moment we stay there , customer service was very bad front desk, also room floor was damaged and a/c wasn’t working at all the hole time we where there . Never again we stay there .

good stay

Customer review rating 4.0/5

Renaldo C. Business - 11/03/2020 Confirmed reviews ALL

very clean installations and very good service; I will recommend this hotel

Okay stay

Customer review rating 4.0/5

Laura P. Business - 02/03/2020 Confirmed reviews ALL

The beds were super uncomfortable , no phone in the room and when we asked for towels 2 times we never got them.

Customer review rating 4.0/5

Anonymous Families - 25/02/2020 Confirmed reviews ALL

It was a pleasure staying there. The staff was very friendly and the rooms are very clean.

Is a good place to sleep. That's all

Customer review rating 4.0/5

Haydee Couples - 24/02/2020 Confirmed reviews ALL

I made a reservation for a room with one large bed, and they gave me a double bed, I had to change room the next day. The new room had water on the floor, I don't know if it was a leak. The "free toiletries" is just a soap dispenser in the shower and in the vanity. And they just provide a couple of towels and one for the floor that was full of stains. Like I said before is just good to sleep in.

Good location, satisfactory stay

Customer review rating 4.0/5

Voltaire G. Business - 24/02/2020 Confirmed reviews ALL

Easily found the place, very convenient to my needs...overall a good stay

Is well located ,if you go for consolado

Customer review rating 4.0/5

Anonymous Families - 24/02/2020 Confirmed reviews ALL

Well, the hotel is nearby the clínica médica!! I don’t recommend it if you go with the whole family, or if you want to stay more then 2 days!! It has no fridge , microwave, to buy food and reheat it. The room is to small!!

Excellent location

Customer review rating 4.0/5

Joanna D. Families - 24/02/2020 Confirmed reviews ALL

Excellent service, location and the workers are so helpful.

Well located

Customer review rating 4.0/5

Anonymous Couples - 24/02/2020 Confirmed reviews ALL

Great location everything near and walking distance

Excellent

Customer review rating 4.0/5

Josehany R. A. Families - 07/02/2020 Confirmed reviews ALL

Excelll

PERFECT LOCATION FOR MY NEEDS

Customer review rating 4.0/5

Victor Business - 21/01/2020 Confirmed reviews ALL

WE ENJOYED OUR STAY AT IBIS HOTEL,MAKE A RESERVATION THRU ACCORD LIVE LIMITLESS AND GOT A GOOD DEAL,HOTEL HAS OWN RESTAURANT,CLEAN ROOM EVERY DAY,GOOD SERVICE,EMPLOYEES ALWAYS WILLING TO HELP. DECIDED TO MAKE A RESERVATION AT IBIS FOR PROCESSES OF IMMIGRATION..... U.S. CONSULATE,MEDICAL CLINIC,ASC FOR FINGERPRINTS, A FEW STEPS AWAY,A LOT OF SECURITY PATROLS ALL DAY LONG......... RESTAURANTS,CONVENIENCE STORES,MALL IN WALKING DISTANCE. DEFINITELY I RECOMMEND IT 100%,SPECIALLY FOR IMMIGRATION PROCESSES

Very clean and friendly employees

Customer review rating 4.0/5

Karla T. Families - 09/01/2020 Confirmed reviews ALL

Great it’s a very clean place and fair prices

Customer review rating 4.0/5

Anonymous Business - 05/01/2020 Confirmed reviews ALL

The personal was friendly!

Alright

Customer review rating 4.0/5

Mary N. Families - 04/01/2020 Confirmed reviews ALL

Night staff was not friendly and the cleaning wasn't that great... Everything else was good...

I recommend this hotel if you plan a trip to Ciudad Juarez

Customer review rating 4.0/5

Rene Business - 22/12/2019 Confirmed reviews ALL

The female cook that serves breakfast was excellent, friendly, knowledgeable and fast. The costumer service its lovely and friendly. I have a special thanks to the service rooms girls.

Dear Rene, We very much appreciate your comments regarding your stay at the ibis Juarez Consulado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Israel García – Gerente General ibis Juárez Consulado

Very helpful

Customer review rating 4.0/5

Candido G. Business - 21/12/2019 Confirmed reviews ALL

From the very moment we checked in to reception, cleanliness of our room and the chef’s in kitchen and staff, and taxi drivers were the most friendliest and always very helpful. They have the best customer service and hard working staff.

Dear Candido, We very much appreciate your comments regarding your stay at the ibis Juarez Consulado. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Israel García – Gerente General ibis Juárez Consulado
Customer review rating 4.0/5

Ruben Couples - 21/12/2019 Confirmed reviews ALL

Smell bad and bedroom it’s to tight

Dear Ruben, Thank you for taking the time to tell us about your experience at the ibis Juarez Consulado. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Israel García – Gerente General ibis Juárez Consulado

New beds and they get a 10

Customer review rating 4.0/5

Anonymous Couples - 17/12/2019 Confirmed reviews ALL

The place was very clean, staff were super friendly. The breakfast was good! Buffet style. The only complaint I have is that the beds are too uncomfortable.

Dear Ramiro, We very much appreciate your comments regarding your stay at the ibis Juárez Consulado. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Israel García – Gerente General ibis Juárez Consulado

It was good but I can be better

Customer review rating 4.0/5

Javi Couples - 16/12/2019 Confirmed reviews ALL

Is a very good hotel, but I don't like that there is no shampoo to soap for shower. I don't like the soap you guys normally put. Also some times there is a free bottler of water, sometimes does not. Sometimes there is a free glass of water and some times does not. Please have more regularity.

Dear Javier V., We very much appreciate your comments regarding your stay at the ibis Juarez Consulado. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Israel García – Gerente General ibis Juárez Consulado
Our most recent 20 reviews

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