Very expensive for the quality you get. The humidity is very high in the hotel and the rooms are not clean. There is mold in the shower which caused us headache and bad sleep. The only good thing in this hotel is their staff members. They are very friendly.

There was no telephone in the room . Had to go down to request for anything instead of calling which is not correct . The rooms wer very very small , may be bcos of budget hotel . Rest all was ok . They helped in everyway. Guiding and suggestions.

Hotel is in the vicinity of the train station - Luzern HBF. walkable and in the descent area. However rooms are small and toilet and bathroom are smaller too. There is no latch to toilet as well as bathroom so friend groups be aware!!. Breakfast is OK but eggs are always out of stock. Beds are comfortable but merely space inside the rooms- compact.

The rooms are too small. Breakfast was good. We had been provided for the bus pass free of charge. The reception service was good and quick. We were charged for car parking fr. 14. It was hotels own parking but still we had to pay the parking charge

Good budget hotel for short stays when you don't spend a lot of time in rooms. The rooms are really small. Toilet and shower cubicle you s even more small. We just stayed overnight. Breakfast is good.

Good position - next to bus stop, and walking distance to main station (12 minutes). Great view of mt. Pilatus right near the hotel. TV, boiled water in the lobby, no phone. Nice and small room, comfort beds. Help about the city from the hotel team. Really fair value to cost.

Too expensive for a one star hotel and a small room. But convenient underground parking (need to pay). The center and attractions are very close, beautiful views from the towers. Suddenly, a huge number of tourists from China (generally from South-East Asia) in the city and hotel.

Walking distance to train station and tourist spots. Relatively clean, room fairly small, challenging for couple with 2 luggage. Staffs were friendly, helpful and provided good tips to travel around the city.

The hotel is located out of the town centre, but only a 10-15 minute walk from the station. Upon checking in, we were presented with a free bus pass to use during our stay, which was most useful! The room was tidy, however the third bed above the double was low and I banged my head on it! We also would have liked a bath mat or something to step onto when coming out of the shower as it is right in the room (not a separate bathroom)! Also nowhere to store suitcases. The breakfast was basic, but to be expected when staying at Ibis budget hotels. A small shop with simple meals and snacks available at reception and paid luggage storage facility.

The hotel is conveniently located within walking distance to the train station as well as the main attractions of Luzern. However, the room we booked was very small. It is more suitable for one person instead of two. There was hardly enough space for the luggage.

Loved the room. It was very well designed & there was a lot of thought which went behind the design. There was space at the right places. There was ample place to move around as well. A very comfortable & budget place.

Amenities were on par, service was not. Price for rooms with non working AC's was a rip off. We requested for inter-connecting or side by side room as we were travelling with 3 children. This request was made 2 months in advance as well as prior to arriving and they gave us room on the same floor but not next to each other.

Hotel was in a great location. The staff was very friendly and helpful. Bus stop to the center of the city and train was right across the street.The room was clean but very basic. The air conditioning was a relief during the heat wave. The staff also provided a fan which was wonderful!

Tiny but well designed & Clean room. Good location, near bus station. No hair dryer in room, you need to pay deposit to borrow one. Nice staff with multiple languages, easy check-in and out. AC was a a little old and not very cool.

The front desk staff was very nice and welcoming. He welcomed us warmly and could speak good English. He was very helpful.” BUT to be honest, the room is too small for three people.the breakfast is very good.