Mensagem informativa

ibis budget Luzern City 1,5 estrelas

Classificação clientes Avis 4.0/5 5.649 comentários

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Melhor preço garantido

Como funciona?
+ 13 Serviços

Extras do hotel

  • Recepção aberta 24 horas por dia

  • Bilhete de transporte público gratuito para a cidade de Lucerna

  • Internet wi fi gratuita

  • Buffet de café da manhã das 6h ao meio-dia

  • Participante do programa de cartões ibis Business

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

ibis budget Luzern City

KELLERSTRASSE 6
6005 luzern
switzerland

Tel: +41413678000

Fax: (+41)413678010

Check-in a partir das 15h00

Check out até as 12h00

  • From Luzern Train Station :  4 Brünigstrasse

  • De avião

    AEROPORT INTERNATIONAL A 17 km / 10,56 milhas

  • De trem

    HAUPTBAHNHOF LUZERN A 1 km / 0,62 milhas

GPS:47.043658, 8.311341

Serviços de hotéis

Foto não contratual

Serviços no hotel e nas proximidades

Check-in a partir das - Check out até as

Em resumo

  • Estacionamento
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
Serviço de buffet
  • Sem Restaurante
  • Sem Bar
  • Máquina de lanches e bebidas
    • Máquina de lanches e bebidas Custo adicional
  • Café da manhã
    • Buffet
Acessibilidade
  • Hotel com acesso para cadeira de rodas
Serviços e equipamentos de hotel
  • Informações do hotel
    • 128 quartos
    • 4 quartos para pessoas com mobilidade reduzida
    • 9 quartos para famílias
    • Sem quarto comunicante
    • 128 quartos para não fumadores
    • 5 pisos
  • Idiomas falados no hotel
    • Alemão
    • Inglês
    • Francês
    • Italiano
  • Wi-Fi
    • WIFI nas áreas comuns
    • WIFI no hotel
  • Ar condicionado
    • Ar condicionado
  • Instalações para pessoas com mobilidade reduzida
  • Propriedade 100% para não fumantes
  • Elevador para todos os andares
Acesso à acomodação
  • Indoor and Outdoor Parking
    • No local

Nossas acomodações

Avaliações dos nossos hóspedes para
ibis budget Luzern City

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.0/5

5.649 comentários

Classificação no TripAdvisor 3.5/5

1.833 comentários

Great value and excellent location

Classificação TripAdvisor 5.0/5

jacquescherrier Family - 23/09/2021 Avaliação certificada TripAdvisor

Walking distance to old town. Room is great for the price. Breakfeast is available with lots of choices. Great budget value hotel. From now on, IBIS Budget will be high on our shopping list and will be our prefered option.

We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Budget Luzern City

Excellent Staff and just a couple of tram stops from the city...Loved It!

Classificação TripAdvisor 5.0/5

ADRENALINEGIRL2015 Family - 01/08/2020 Avaliação certificada TripAdvisor

I am giving our stay a 5 star, principally becuase of the male receptionist with the glasses who also spoke english!! He was extremely busy when we arrived, even with a queue behind us, he calmly explained all that we need to know, handing us a map and the free travel passes. So thanks again Mr. The hotel is well situated at just a 5 minute tram ride into the city, which my girls loved taking each day! there iare a limited number of parking spaces outside at 14chf per 24 hours and further car park spaces elsewhere at a slightl higher fee. Reeption gives you a ticket which you need to display on your dashboard. Missing a couple of towels in the room, ( we were a family of 3) reception happily obliged with more ( girls on reception were also sweet). The pillows were not at all bad for an Ibis Budget...and I have stayed in several !! Only slight problem were banging doors on a couple of the nights...perhaps a sign asking guests to consider other guests when shutting their doors, a simple gesture such as this could help resolve the problem !

Dear Guest, many thanks for your review, it's a real pleasure to read that you have enjoyed your stay at IBIS budget Luzern City. Reviews like your are extremely motivating and give us the energy and the good will to keep providing our great hotel services. So many many thanks again :) I will forward your comments to Yathu (the guy with glasses at he reception) and the rest of the team who will definitely be delighted to read your review. We sincerely hope to have the chence to welcome you soon ! Kind regards Fabio Zuliani - General ager

Good place to stay.

Classificação TripAdvisor 4.0/5

ddavies98 Couples - 14/09/2019 Avaliação certificada TripAdvisor

We caught a taxi from the station, but from then on we used the free 2 day bus pass the hotel gave us, that is just across the road from the Ibis. We even caught the bus to the station as we were leaving with our luggage, back to the station. Good breakfast and helpful reception.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Ibis Budget, Lucerne

Great place to stay

Classificação TripAdvisor 5.0/5

nairmt Friends getaway - 08/08/2019 Avaliação certificada TripAdvisor

Overall a great place to stay. Love everything about it. Great staff and friendly people. The hotel was clean and comfortable. Easy to get around after a great breakfast. The place is beautiful and fun!

Dear Guest Thank you for choosing and reviewing. I'm happy to hear you enjoyed your stay with us at our unbeatable location! Thank you. Kind regards Hotel ibis budget Lucerne - Team front office

Friendly and Convenient

Classificação TripAdvisor 4.0/5

mxpetermckee Couples - 31/07/2019 Avaliação certificada TripAdvisor

This hotel was very clean and comfortable. Price was the most competitive to be found for something with such a great and convenient location for the center of Luzern. The staff were very friendly and extremely helpful.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel ibis Budget, Lucerne

Kuhbonbon

Classificação TripAdvisor 3.0/5

kuhbonbon2019 Family - 24/07/2019 Avaliação certificada TripAdvisor

Very expensive for the quality you get. The humidity is very high in the hotel and the rooms are not clean. There is mold in the shower which caused us headache and bad sleep. The only good thing in this hotel is their staff members. They are very friendly.

Good Day, Thank you for taking time to write us about your experience at the hotel Ibis Budget Luzern City. It is unfortunate, that we did not meet your expectations. Please, allow me to express my sincerest apologies. Kind Regards, Ibis budget Lucerne City

Stay

Classificação TripAdvisor 4.0/5

Passport35395893902 Family - 05/06/2019 Avaliação certificada TripAdvisor

There was no telephone in the room . Had to go down to request for anything instead of calling which is not correct . The rooms wer very very small , may be bcos of budget hotel . Rest all was ok . They helped in everyway. Guiding and suggestions.

Dear Guest, many thanks for your review, your feedback is extremely important because it allows us to coordinate our efforts and improve our services with the purpose of ameliorating our guest's experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, IBIS budget Luzern, Front Office Team

Budge rooms but location is excellent

Classificação TripAdvisor 3.0/5

Santyns Family - 05/06/2019 Avaliação certificada TripAdvisor

Hotel is in the vicinity of the train station - Luzern HBF. walkable and in the descent area. However rooms are small and toilet and bathroom are smaller too. There is no latch to toilet as well as bathroom so friend groups be aware!!. Breakfast is OK but eggs are always out of stock. Beds are comfortable but merely space inside the rooms- compact.

Dear Guest, many thanks for having shared your experience after your stay at IBIS budget Luzern City, it's a real pleasure to read that you have enjoyed your stay at our property. We sincerely hope to have the opportunity to welcoming you again in the near future. Kind regards Fabio Zuliani - General Manager

Average

Classificação TripAdvisor 3.0/5

Saral T Family - 01/06/2019 Avaliação certificada TripAdvisor

The rooms are too small. Breakfast was good. We had been provided for the bus pass free of charge. The reception service was good and quick. We were charged for car parking fr. 14. It was hotels own parking but still we had to pay the parking charge

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good place for short visits.

Classificação TripAdvisor 4.0/5

748rajesht Family - 17/05/2019 Avaliação certificada TripAdvisor

Good budget hotel for short stays when you don't spend a lot of time in rooms. The rooms are really small. Toilet and shower cubicle you s even more small. We just stayed overnight. Breakfast is good.

Dear Thank you for choosing and reviewing our Hotel ibis budget Luzern City. I'm happy to hear you enjoyed your stay with us at our unbeatable location! The size of the rooms and bathrooms is something we can't change. There's so much to explore right at our doorstep that it would almost be a waste of time to stay in the room! Except for the comfort of our ibis sweet bed of course. I fully understand your disappointment if you were expecting a large room. Unfortunately we can't change the size of the rooms. If you're looking for a larger room, you're more likely to find an appropriate room outside the city centre. Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. With Kind Regards Hotel ibis budget Luzern City Front Office Madhushka

Good experience

Classificação TripAdvisor 5.0/5

Connector23146347125 Family - 12/05/2019 Avaliação certificada TripAdvisor

Good position - next to bus stop, and walking distance to main station (12 minutes). Great view of mt. Pilatus right near the hotel. TV, boiled water in the lobby, no phone. Nice and small room, comfort beds. Help about the city from the hotel team. Really fair value to cost.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

China Luzern

Classificação TripAdvisor 3.0/5

Alexander P Friends getaway - 11/05/2019 Avaliação certificada TripAdvisor

Too expensive for a one star hotel and a small room. But convenient underground parking (need to pay). The center and attractions are very close, beautiful views from the towers. Suddenly, a huge number of tourists from China (generally from South-East Asia) in the city and hotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis budget Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ibis Budget at Luzern city, Switzerland

Classificação TripAdvisor 5.0/5

Journey23825059962 Family - 23/03/2019 Avaliação certificada TripAdvisor

Walking distance to train station and tourist spots. Relatively clean, room fairly small, challenging for couple with 2 luggage. Staffs were friendly, helpful and provided good tips to travel around the city.

Thank you for choosing and reviewing our Hotel ibis budget Luzern City. I'm happy to hear you enjoyed your stay with us at our unbeatable location! The size of the rooms and bathrooms is something we can't change. There's so much to explore right at our doorstep that it would almost be a waste of time to stay in the room! Except for the comfort of our ibis sweet bed of course. Please accept my sincerest apologies for any inconvenience you encountered. I do appreciate your feedback, which is most valuable to us. Thank you again for your kind words and we're looking forward to your next visit! With Kind Regards Hotel ibis budget Luzern City Front Office Team Madhushka Schmidhauser

Basic, but clean and tidy

Classificação TripAdvisor 3.0/5

timyoud Couples - 07/01/2019 Avaliação certificada TripAdvisor

The hotel is located out of the town centre, but only a 10-15 minute walk from the station. Upon checking in, we were presented with a free bus pass to use during our stay, which was most useful! The room was tidy, however the third bed above the double was low and I banged my head on it! We also would have liked a bath mat or something to step onto when coming out of the shower as it is right in the room (not a separate bathroom)! Also nowhere to store suitcases. The breakfast was basic, but to be expected when staying at Ibis budget hotels. A small shop with simple meals and snacks available at reception and paid luggage storage facility.

Dear timoyoud Thank you for choosing and reviewing our Hotel ibis budget Luzern City. I'm happy to hear you enjoyed your stay with us at our unbeatable location! Thank you very much for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. With kind regards Hotel ibis budget Luzern City Front Office Team Madhushka Schmidhauser

Convenient location, Small Rooms

Classificação TripAdvisor 3.0/5

KuanLim Couples - 12/12/2018 Avaliação certificada TripAdvisor

The hotel is conveniently located within walking distance to the train station as well as the main attractions of Luzern. However, the room we booked was very small. It is more suitable for one person instead of two. There was hardly enough space for the luggage.

Dear Guest, many thanks for having shared your experience after your stay at IBIS budget Luzern City, it's a real pleasure to read that you have enjoyed your stay at our property. We sincerely hope to have the opportunity to welcoming you again in the near future. Kind regards Fabio Zuliani - General Manager

Superb place

Classificação TripAdvisor 5.0/5

ramvivek Family - 20/10/2018 Avaliação certificada TripAdvisor

Loved the room. It was very well designed & there was a lot of thought which went behind the design. There was space at the right places. There was ample place to move around as well. A very comfortable & budget place.

We very much appreciate your comments regarding your stay at the ibis budget Luzern City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Ibis Budget Luzern City

Okay as a budget hotel

Classificação TripAdvisor 3.0/5

Afzaal Q Family - 16/08/2018 Avaliação certificada TripAdvisor

Amenities were on par, service was not. Price for rooms with non working AC's was a rip off. We requested for inter-connecting or side by side room as we were travelling with 3 children. This request was made 2 months in advance as well as prior to arriving and they gave us room on the same floor but not next to each other.

Home Base

Classificação TripAdvisor 4.0/5

Nancy C Family - 10/08/2018 Avaliação certificada TripAdvisor

Hotel was in a great location. The staff was very friendly and helpful. Bus stop to the center of the city and train was right across the street.The room was clean but very basic. The air conditioning was a relief during the heat wave. The staff also provided a fan which was wonderful!

Good

Classificação TripAdvisor 5.0/5

foxcat721 Friends getaway - 21/07/2018 Avaliação certificada TripAdvisor

Tiny but well designed & Clean room. Good location, near bus station. No hair dryer in room, you need to pay deposit to borrow one. Nice staff with multiple languages, easy check-in and out. AC was a a little old and not very cool.

good hotel

Classificação TripAdvisor 4.0/5

pan19320 Family - 12/07/2018 Avaliação certificada TripAdvisor

The front desk staff was very nice and welcoming. He welcomed us warmly and could speak good English. He was very helpful.” BUT to be honest, the room is too small for three people.the breakfast is very good.

Dear pan19320, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Manuel Fajardo General Manager

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