ibis budget Luzern City

This is the first time we are staying in this budget hotel. Its too basic, rooms reminds of hospital. Shower is too small with see through door. No electric kettle in the room. Walls are very thin, you can hear sound from nearby room. Breakfast was ok. Location is ideal , very close to railway station. Wont be staying here again. I wont book any of IBIS budget hotels in future.

I have booked Ibis Budget Luzern for my visit to the city and the sorrounding. The room are very basic , but functional for few days if you need to visit Luzern and stay within budget range, being in Switzerland. I did not include breakfast but I could see in the morning always a big line,and was coming a good smell from the area. The hotel is situated only less than ten minutes from station and also city centre. I really liked my stay and I will return for sure.

The receptionist charged me when I checked in even though I already booked and paid through booking.com. She might not know very well about how payment on booking.com works or something was wrong in the system. This problem was however solved in the next morning by another staff member who knew better, and I got my refund a few days after. It was still annoying to hotel guests though. I hope it doesn't happen to other people.

Ok with clean rooms, yes they are tiny so don’t expect any luxury. Location is good 10m walk to train / bus / centre. Good for a base & throw bags in if travelling light. Breakfast is good enough to do the job, staff were all really helpful. Not really the sort of hotel I’d be wanting to do 2 weeks in & relaxing but serves a purpose for a city break.

Location: Easy to access and only 10mins via bus to center, hotel provides free bus ticket. There's supermarket and food near the hotel. Comfort: Room size abit small but is sufficient. Hotel is clean and beds are comfy. They provide towels but no toothbrush. Price: Value for money I will stay here again if I'm ever in Luzern.