ibis Styles Albany Hotel 3 stars

TripAdvisor rating 3.5/5 750 reviews

ALLSAFE approved hotel

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ibis Styles Albany
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+ 11 Services
Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (nearby)
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service

Hotel location

ibis Styles Albany

369 Albany Highway
6330 albany
australia

Tel: +61898411177

Fax: (+61)8/98418337

Check-in from 14h00

Check out up to 10h00

  • By plane

    Albany Airport At 7km / 4.35 miles

GPS :-35.001442, 117.863312

Our accommodation(s)

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

Standard Room with a Queen Bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Patio *

Subject to availability

  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Twin Room with a Queen and a Single Bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Views: Patio *

Subject to availability

  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Deluxe Room with a King Bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Patio *

Subject to availability

  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Family Room with a King and Two Single BedsNon contractual photo

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • Views: Patio *

Subject to availability

  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

Angus & Co Bar and Grill

Type of cuisine: null

At Angus & Co. Bar and Grill we believe in two things, good company and great food! Our menu offers you steakhouse vibes with a modern twist including favorites such as ribs, burgers, schnitzels, steaks and salads. Book your table today!

Angus & Co Bar and Grill

Non contractual photo

At Angus & Co. Bar and Grill, we are proud to share our name with a product that highlights its commitment to superior quality. With a relaxed atmosphere you can enjoy a drink at the bar or stay for dinner in the restaurant.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Styles Albany

100% genuine reviews from our guests

Find out more
tripadvisor

TripAdvisor Rating 3.5/5

750 reviews

Birthday Getaway

TripAdvisor rating 3.0/5

Lynnie_Conway 20/04/2021 TripAdvisor review

Easy location to find. Great for travelling into town and local sights. Everything seemed to be 10 minutes drive away. Did have a couple of issues but the General Manager was very polite, accommodating and our situation was very quickly resolved.

Overpriced

TripAdvisor rating 2.0/5

richardwebb5 01/04/2021 TripAdvisor review

It cost a hotel price (over $200) per night for motel accommodation. Had dinner there on Friday night.....I had steak (premium price) but it was thin, stringy and very fatty. Wife had ribs burnt to a crisp. Turned up for breakfast on Sat morning (40 mins before closing) and buffet was empty. Was told they would cook something if we wanted it. Orange juice was empty and no white bread. Was made to feel that we were a nuisance. Feel like they were using the Accor brand to charge high rates for a basic motel.

Dear Richard Webb, We are sorry to hear that you did not receive the level of service you expected from us. Your feedback is important, I will follow up with my team to address these areas of concern that you have raised. Regards.

Sad

TripAdvisor rating 2.0/5

ozmar308 28/02/2021 TripAdvisor review

Sad & old room that is in need of renovating, dirty unlock able window looking out to weeds & a business yard. Check out unprofessional, I had used points to lower the cost & had to remind them........this hotel is not worthy of the brand & I will not stay there again.

Dear ozmar308, We are disappointed that you did not receive the experience you were hoping for. I will provide this feedback to the team in the hopes that we may improve our guest services and facilities. Thank you for taking the time to provide such feedback.

Needs work

TripAdvisor rating 3.0/5

anniiPerth 27/02/2021 TripAdvisor review

The general appearance is tired. The paint is peeling off ceilings room needed gutting and refurbished. Annoyed restaurant not open and reception not helpful with local knowledge. Overall not exceptional value. Some better probably

Dear anniiPerth, We are sorry that we were not able to provide all the services we normally do for your stay. As you are most certainly aware COVID has caused supply issues for us all. We are working hard to provide all the services we can but unfortunately sometimes we are unable to due to staffing shortages. We take your feedback very seriously and I will pass this on to the team to find areas if improvement. We hope you will visit us again in the future.

Showers need attention

TripAdvisor rating 3.0/5

rsw152021 20/01/2021 TripAdvisor review

The room was a bit old and rundown, but beds were comfortable enough. The air con was a tiny unit in the bathroom of all places, luckily it wasn't too hot on our stay or this most certainly would have been an issue given we expected proper aircon available. The main concern was the shower, which couldnt keep a consistent temperature and ran hot and cold every minute or so to the point where we had to stand in the shower with our 3 year old to quickly pull him out when it was turning hot as it could have burnt him at times the water went so hot, and then quickly ran freezing cold before returning to some sort of normal warmth. This seemed to be moreso if we showered at times where others were also likely to be having their showers (first thing in the morning or after dinner) but a hotel should have the water heater capacity to ensure a consistent warm shower for guests no matter how many are showering at once. Overall wouldn't stay again.

Dear rsw152021, We are sorry to hear that we did not meet your expectations and issues around the hot water. I will speak with the maintenance team to identify and address the issues as quickly as possible. Your feedback is valued. Regards Tim Sinclair-Smith General Manager

Good location

TripAdvisor rating 3.0/5

3musketeers2016 18/11/2020 TripAdvisor review

Not my first time here so could see efforts to clean the room was made. However it fell slightly below my expectations because with Covid-19 standards, I'd expected higher standards. Still a very good stay because of the location and the restaurant is well run. Probably due for an upgrade as bed was lumpy and shower tap not maintained properly. Love the pillows here as there is nothing worse than flat pillows to give me a bad neck.

SOUTH COAST STAY

TripAdvisor rating 5.0/5

AussieBurnie 23/10/2020 TripAdvisor review

We had 2 x 3 night stays so had different rooms each time. We found our second room was nicer in terms of presentation as the first room needed some repairs to curtains. Otherwise the same. The staff were very friendly and helpful, always happy to have a chat. Food in the restaurant was good and you could order your own style of eggs for breakfast if desired. Very happy with our stay and would return to this hotel.

Comfortable

TripAdvisor rating 4.0/5

Kevin D 18/06/2020 TripAdvisor review

This is an old motel with some of the styles of another time but is comfortable. The rooms are clean and the restaurant has a serviceable menu with the staff always friendly. We have stayed here many times as it is convenient, whether heading for Esperance, Denmark or Perth.

Hi Kevin D, Thank you for your review. It is always a pleasure having you stay with us and I am glad to read that your stay with us is always a comfortable one. We do pride ourselves on the simple but very important values of cleanliness, good service and quality meals and I am glad to see that we meet expectations. Thanks again and I look forward to welcoming you back in the near future. Kind regards,

Relaxing weekend

TripAdvisor rating 4.0/5

David H 22/02/2020 TripAdvisor review

A very pleasant 5 night stay in Albany,Sue and her staff were very friendly,the restaurant was more than adequate for breakfast and dinner.The room cleaning varied from day to day,sometimes perfect sometimes not quite up to scratch.The only other problem is the very poor internet access,but i am informed that will improve soon

Hi David, Thank you for your review. I am glad to see that for the most part your stay with us was comfortable and enjoyable. Thank you also for your kind words regarding Sue and the team, I will be sure to pass this on. I will speak with my housekeeping team as the degree of service and quality should not change dependent on the staff member, and perhaps some further training will be required to fix this. The internet speed and connectivity is something we are currently looking into with our service provider and we hope to have this fixed shortly. Thanks again and I hope we can welcome you back soon. Kind regards

Albany Weekender Stay

TripAdvisor rating 3.0/5

Phil M 08/02/2020 TripAdvisor review

Whilst referred to as a hotel this is actually a motel and definitely not to the standard usually associated with the Brand, Ibis Styles. That said, with some upgrades, it may be able to achieve the standard. Staff were friendly and efficient, however they are a franchisee and do not have access to Accor booking so points nd nights details have to be notified and entered manually, by the franchisee.

Hi phillip_may1, Thank you for your review. Whilst you can drive up to your room like a motel we do have additional facilities such as a restaurant which is traditionally then considered to be a hotel, so we do fall in the middle somewhat. Over the past year we have commenced some improvements such as refurbishing the restaurant, bar and lobby, replacing all of the tub chairs in the rooms and are currently replacing many of our air conditioners. Once this task is complete we will move onto our next improvement this will include replacing -desk chairs, curtains, artwork and paint. Whilst we are not doing a complete refurbishment of our rooms as once, we are looking to continually improve our the hotel so that we can offer a more comfortable stay for our guests. I hope we can welcome you back to Albany to a room which will show some of recent improvements. Kind regards,

quiet & comfortable

TripAdvisor rating 4.0/5

John D Couples - 06/10/2019 TripAdvisor review

We had one night at Albany and chose Ibis styles. We were happy with the choice. The room was clean and quiet and the restaurant for both dinner and breakfast was good quality and value. We would recommend the hotel.

Hi John D, Thank you for your review. I am so happy to hear that your stay with us was comfortable and that you enjoyed our current offerings in the restaurant. Thank you for your recommendation and I look forward to welcoming you back to Albany! Kind regards, Adam Talbot Hotel Manager

Lovely Motel well price

TripAdvisor rating 5.0/5

HalMacs Couples - 15/09/2019 TripAdvisor review

Property is well located, extremely clean, bed comfortable. Staff very friendly and helpful. Did not get to enjoy any meals as we had a family function to attend, dining room did look impressive however. Next time we hope to stay longer to enjoy all this motel has to offer. Great Value for Money

Great location

TripAdvisor rating 5.0/5

Vacationer439283 Business - 01/09/2019 TripAdvisor review

Stayed here on a business trip was great location and easy to find. Room was large and bed was comfy air con worked and all facilities were good. Dinner and breakfast was also good though we missed the cut off of 9am but managed to get breakfast anyway.

A pleasant stay

TripAdvisor rating 4.0/5

Dnalornat Couples - 30/04/2019 TripAdvisor review

Well positioned accommodation. Easy to get to Albany's various attractions. The restaurant offers a good selection of meals at a reasonable price. The bar is cosy and comfortable. There is a good-sized bathroom.

Overall a good hotel

TripAdvisor rating 4.0/5

Emma H Family - 17/04/2019 TripAdvisor review

The reception staff were very friendly and helpful. Was an easy process to check in and out . The room was equipped with good facilities and services. It was of good standard.The hotel was location on a busy main road, so there was a little bit noise from the traffic. The rooms are probably due for some maintenance (some wear & tear).

Relaxing weekend

TripAdvisor rating 4.0/5

David H Couples - 11/04/2019 TripAdvisor review

Very good service ,breakfast was hot and plentiful.Wifi to the rear of the hotel was a bit unreliable,lots of drop outs.The deluxe room was well appointed and the beds were very comfortable.The local knowledge of the staff is very helpful

Comfortable mid range stay

TripAdvisor rating 5.0/5

U7210IXedwardl Solo travel - 01/04/2019 TripAdvisor review

Clean and comfortable for an overnight stay. Located on the way into town and easy to find services and attractions. The restaurant was very nice and I enjoyed the meal. I’ll stay again when I visit again.

Worst stay in our 6 weeks in WA

TripAdvisor rating 1.0/5

eamonna2016 Couples - 09/01/2019 TripAdvisor review

Tired and worn. Not value for money. The breakfast was worse than a UK service station. The coffee machine was broken on day 1 and the dishwasher had not washed the cup fullyWe move to another property for virtually the same price rather than stay 3 nights.

Hello, We are extremely saddened to hear that you were disappointed with your stay at ibis Styles Albany. We do recognise that our breakfast offering is limited, however renovations are being completed earlier this year to ensure we deliver a better offering. If you would like to discuss this matter further, feel free to contact (08) 9841 1177. Kind Regards,

Great Food, Good Location, and Relaxing

TripAdvisor rating 5.0/5

Emeritusprofessor Couples - 29/12/2018 TripAdvisor review

WE were allocated a nice room on the west side of the complex, which was less busy than other areas. The restaurant food was better than expected, and the staff service was very good. Wifi worked very nicely and the availability of newspapers has been lost on other hotels, but not at this one.

Hello, Thankyou for choosing ibis Styles Albany and for your review. We are happy to hear your comments about our food, location, service and amenities. We hope to welcome you back soon! Kind Regards, Nadia Rossi | Marketing Assistant

Comfortable

TripAdvisor rating 4.0/5

Smudgejack Solo travel - 16/09/2018 TripAdvisor review

Easy check-in. Rooms spacious, clean and comfortable.No parking space outside room when returning from town in the evening.Had a room close to Albany Highway and was woken by traffic noise in early morning.Good breakfastWould definitely stay here again

Hi Smudgejack, Thank you for your review. I am so pleased to see that you enjoyed your stay with us. I am happy to see that you enjoyed breakfast with us, it is an area of the hotel we have been improving. I look forward to welcoming you back to Albany soon, and we can make sure your in a quieter room next time! Thanks again. Yours sincerely, Adam Talbot Hotel Manager

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