ibis Hamilton Tainui 3.5 stars

Customer review rating (ALL Rating) 4.5/5 1,844 reviews

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18 Alma Street, 3204 HAMILTON, New Zealand

Description

Hotel extras

  • Affordable 3.5 star accommodation at riverside location

  • Close proximity to local attractions

  • Restaurant & terrace bar onsite

  • Conference facilities for up to 80 delegates

Our accommodation(s)

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Hotel location

ibis Hamilton Tainui

18 Alma Street
3204 HAMILTON
New Zealand

GPS:-37.785736, 175.282974

Telephone
Fax +64 7 859 9201

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAAKONA

Taste local flavors from a variety of tapas overlooking the Waikato River. Casual ambiance and vibrant shared spaces for everyone to use, not just hotel guests. Grab a drink or snack, sit back, relax and enjoy the stunning river view.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,844 reviews

Customer review rating 4.5/5

Amanda L. Friends - Confirmed reviews ALL

Easy walk to many restaurants and shops, great staff and service, very clean and comfortable, excellent buffet breakfast. Portions at dinner were a bit small even for a female light eater. I had pasta but overall a great stay!

Kia ora Amanda, Thanks so much for your kind words! We're happy to hear you enjoyed our clean facilities, great location, and buffet breakfast. We appreciate your feedback on dinner portion sizes and will take it into consideration. We're glad you had a wonderful stay! Best regards, Bev Guest Relations Coordinator ibis Tainui Hamilton

Customer review rating 5.0/5

Lu-ana N. Couples - Confirmed reviews ALL

Awesome and facilities great. Great hospitality

Kia ora Lu-ana, Wow, thank you for the awesome review! We’re delighted to hear that our team was able to make your stay with us a memorable one. We’ll be sure to let the team know that they delivered and that you appreciated their friendly and helpful service. Thank you again for your kind words and we look forward to seeing you again soon! Have a great day! Bev Guest Relations Coordinator ibis Tainui Hamilton

Customer review rating 4.0/5

Paul D. Business - Confirmed reviews ALL

great central location, comfortable room

Kia ora Paul, Thank you for taking the time to leave a review of your recent stay at ibis Tainui. We appreciate your feedback and are pleased to see that you scored us an 8 /10. We value all feedback from our guests as it helps us to continually improve and enhance the services that we offer. Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the near future. Kind regards, Beverley Guest Relations Coordinator ibis Tainui Hamilton

Customer review rating 2.5/5

Ben N. Business - Confirmed reviews ALL

Generally ok, however a couple of niggles relating to payment, this was paid for by my company with credit card on file however at checkin there was no record of this and therefore my personal card was added to booking, but not required on checkout… the valet parking, my car wasn’t brought out to me and when I went to parking garage it was very tight and difficult to get out, I believe the car was meant to be brought out like on previous experiences. The craft beer selection at the bar was a bit average.

Kia ora Ben, Thanks for sharing your feedback with us. I’m sorry to hear about the confusion with your payment at check-in. We strive to ensure a smooth process, and I can understand how frustrating that must have been. Regarding the valet parking, I'll certainly pass your concerns along to our team, as we do aim to provide that level of service consistently and it is our policy to have cars brought up for guests as and when they are requested. I'm so sorry we let you down this time. As for the craft beer selection, I appreciate your input and will share this with our bar team to see how we can enhance it. Thank you for your insights, and I hope we can welcome you back for a better experience in the future. Kind regards, Bev Guest Relations Coordinator ibis Tainui Hamilton

Customer review rating 5.0/5

Jiajia Y. C. Couples - Confirmed reviews ALL

I stay with Ibis Hamilton often and every time the interaction with staff is just perfect. You have the best attitude in the central region.

Kia ora Jiajia, Thank you being a loyal guest of Accor! We’re so grateful for your continued support and are thrilled to hear that you had yet another fantastic stay with us. Your loyalty means a lot to us and we’re so glad that we could continue to provide you with the level of service that you’ve come to expect from us. Thank you again for your kind words and we can’t wait to see you on your next visit. Have a great day! Beverley Guest Relations Coordinator ibis Tainui Hamilton

Other web-users rate our hotel

  • 751 reviews 8.4/10 Location
  • 1,085 reviews 7.7/10 Room
  • 1,223 reviews 9.3/10 Service
  • 15 reviews 4.3/10 WiFi
  • 463 reviews 8.6/10 Cleanliness
  • 450 reviews 9.1/10 Breakfast
  • 322 reviews 8.3/10 Food
  • 254 reviews 5.2/10 Value

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