ibis Hamilton Tainui 3.5 stars

Customer review rating (ALL Rating) 4.5/5 1,862 reviews

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18 Alma Street, 3204 HAMILTON, New Zealand

Description

Hotel extras

  • Affordable 3.5 star accommodation at riverside location

  • Close proximity to local attractions

  • Restaurant & terrace bar onsite

  • Conference facilities for up to 80 delegates

Our accommodation(s)

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Hotel location

ibis Hamilton Tainui

18 Alma Street
3204 HAMILTON
New Zealand

GPS:-37.785736, 175.282974

Telephone
Fax +64 7 859 9201

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MAAKONA

Taste local flavors from a variety of tapas overlooking the Waikato River. Casual ambiance and vibrant shared spaces for everyone to use, not just hotel guests. Grab a drink or snack, sit back, relax and enjoy the stunning river view.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,862 reviews

TripAdvisor Rating  3.8/5  1,150 reviews

Customer review rating 5.0/5

Christine M. Business - Confirmed reviews ALL

This hotel was a great location. Had parking (albeit had to pay to have my car parked!), friendly staff, comfortable rooms. I had to take some medication and had to have a piece of bread or a couple of crackers and the amazing lady in the dining room helped me out (and made me feel much better!!). I will definetly stay again!! Thank you.

Kia ora Christine, Thanks so much for your lovely feedback! We're thrilled to hear you enjoyed your stay with us and found our location convenient. It’s wonderful to know that our team made a positive impact, especially when you needed assistance. We strive to create a welcoming atmosphere, and it’s great to see that reflected in your experience. We can't wait to welcome you back on your next visit! Kind regards, Bev Guest Relations Coordinator ibis Tainui Hamilton

Customer review rating 1.5/5

Damian P. Business - Confirmed reviews ALL

Putting in writing a complaint towards one of your staff this afternoon 11 Dec 2025 At approximately 5:30-5:45pm my wife and I were returning to the hotel from our iwi strategy meeting walking down the bridge road into the hotel car park exit. We were talking away and not super aware of our surroundings and then noticed a stationary car in the driveway. The driver of the car accelerated towards us and my first thought was that they had accidentally put their foot on the accelerator instead of the brake, however, the driver then proceeded to remark sarcastically “this is a road” and made me realise that the driver had accelerated towards my wife and I on purpose as an intimidation tactic, as an aggressive move to scare us into getting out of his way. We responded calmly but matching sarcasm saying “are you alright? You could have just talked to us. That’s not cool”. The driver ignored us and drove out the car park exit. We then realised that the driver was one of the hotels staff and was parking a customers car as we saw the car come into the parking lot across from the entrance. At that point we were very disappointed with his behaviour but we carried on and went to our room to get changed. 5min later we went back to the exit to go to dinner at the Novotel and saw the staff member behind the desk on level G. We then talked to the staff member to say that his actions were uncalled for and should have been handled in a number of different ways that would not have been aggressive and potentially dangerous. He sarcastically replied “Sorry” and then tried to ignore us again. At that point I decided that I wanted to pass this onto a manager and went and asked for the manager to talk to them. I was given Asha’s name and found her at Level G. Asha gave me her email address to send this complaint. If you need to call me to discuss that is okay with me. If not, that is fine also. We don’t normally lay formal complaints however, in this instance we felt that it was necessary as we believed the behaviour that was exhibited was completely not acceptable and the avoidance of responsibility meant that we could either walk away and let it go or inform a manage. We chose the latter in good conscience and with no expectations. Ngā mihi Damian P. (0…

Customer review rating 5.0/5

Anita B. Business - Confirmed reviews ALL

Great stay with friendly staff. Thank you

Kia ora Anita, What a wonderful review - thank you!! It really is good to know that you enjoyed your stay- and especially the customer service. Thanks for taking the time to share your feedback - and the fantastic score, we're delighted you chose to stay with us! We can’t wait to welcome you back again soon for another amazing stay! Have a great Christmas! Bev Guest Relations Coordinator ibis Tainui Hamilton

Customer review rating 4.5/5

Sheila M. Solo - Confirmed reviews ALL

Location excellent

Kia ora Sheila, Thanks so much for your kind words! We're thrilled to hear you enjoyed our excellent location. It’s always great to know our guests appreciate the convenience we offer. Best regards, Bev Guest Relations Coordinator Novotel Tainui Hamilton

Customer review rating 4.0/5

Vania H. Business - Confirmed reviews ALL

Convenient location, great service for the level of need

Kia ora Vania, Thank you for taking the time to leave a review of your recent stay at ibis Tainui. We appreciate your feedback and are pleased to see that you scored us an 8/10. We value all feedback from our guests as it helps us to continually improve and enhance the services that we offer. Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. Kind regards, Beverley Guest Relations Coordinator ibis Tainui Hamilton

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Other web-users rate our hotel

  • 747 reviews 8.2/10 Location
  • 1,119 reviews 7.7/10 Room
  • 1,222 reviews 9.3/10 Service
  • 15 reviews 4.7/10 WiFi
  • 474 reviews 8.4/10 Cleanliness
  • 432 reviews 8.9/10 Breakfast
  • 331 reviews 8.2/10 Food
  • 258 reviews 4.8/10 Value

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Novotel Hamilton Tainui 4 stars

Customer review rating (ALL Rating) 4.5/5 (2774 reviews)

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.