Mercure Jakarta Simatupang 4 stars

Customer review rating (ALL Rating) 4.3/5 711 reviews

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Jl R A Kartini No 18, Lebak Bulus, 12440 JAKARTA, Indonesia

Description

Hotel extras

  • Walking distance to MRT Jakarta Station

  • 10 Minutes to Pondok Indah Mall & Cilandak Town Square

  • 4 stylish meeting rooms for accommodate your business event or social event

  • Rooftop Bar with the best view of Jakarta Skyline

  • Attractions nearby: Ragunan Zoo,Situ Babakan and Taman Mini Indonesia Indah

Our accommodation(s)

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Hotel location

Mercure Jakarta Simatupang

Jl R A Kartini No 18, Lebak Bulus
12440 JAKARTA
Indonesia

GPS:-6.290801, 106.780471

Telephone
Fax +62 21 75999798

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

GRAFFITI

Located on the lobby level, Graffiti restaurant provides International buffet and a-la-carte menu with great ambiance. Our a la carte menu consists of the best selections of international and local traditional dishes for breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  711 reviews

TripAdvisor Rating  4.5/5  842 reviews

Certificate of excellence 2023

Affordable, basic requirements met, helpful staff

Customer review rating 2.5/5

Sb Business - Confirmed reviews ALL

Location is bear to the big pondok indah mall via grab. Abt 20 mins with traffic. First day check in, noticed some tiny fruit like flies in my room. Last day, baby cockroach crawling out of the toilet. And pillow was very very soft. Not in a good way for my personal liking. Other than that, decent hotel if u are on a budget. Location is not too bad only if u are using grab. By foot, there's nothing that i know of.

Dear Mr. SB, Warmest greetings from Mercure Jakarta Simatupang... Thank you for choosing our hotel while you stay in Jakarta. We appreciate the review you wrote, and we apologize for the conditions you experienced which did not meet your expectations. We sincerely apologize and we will be more careful in sending fruit so that there are no insects and we continue to carry out periodic insect control to control the development of insects in all areas of the hotel. We recommend that you visit Cilandak town square or Poins Square when staying at our hotel because it is quite close to our hotel, because if you go to the Pondok Indah area it will be around 20 minutes. Please give us the opportunity to provide better service than before, and we look forward to welcoming you back on your next planned visit. Best regards, Hieronimus Supadma Front Office Manager

Strategic location

Customer review rating 5.0/5

Luna Business - Confirmed reviews ALL

Great service, the rooms were really clean and comfortable, spa was simply the best

Dear Mrs. Luna, Warmest greetings from Mercure Jakarta Simatupang.. Thank you for choosing our hotel while you stay in Jakarta. We thank you for your positive review regarding your experience stay at our hotel. All hotel staff provide the best service to all guests so that they feel comfortable while staying and we always pay attention to the cleanliness of the hotel rooms so that we can provide comfort too. Our entire massage spa team is well trained and will definitely provide the best service according to the treatment required by each guest. We look forward to welcoming you soon. Best regards, Hieronimus Supadma Front Office Manager

Comfortable stay

Customer review rating 5.0/5

R. Business - Confirmed reviews ALL

Just checked out and thank you for great accommodation and good food when breakfast. Everything were good enough. The Priviledge room #1815 oke with new floor. Recommended for all guests.

Dear Ms. R., Warmest greetings from Mercure Jakarta Simatupang... We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please keep to use all.com to make a booking for your next stay in Jakarta, and get more point rewards and benefits in Accorhotels group worldwide. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hieronimus Supadma Front Office Manager

Nice stay

Customer review rating 5.0/5

Ester Families - Confirmed reviews ALL

Awesome place to stay. All the staff were so friendly and went out of their way to make us feel so welcome

Dear Mrs. Ester, Warmest greetings from Mercure Jakarta Simatupang.. Thank you for choosing our hotel while you stay in Jakarta... We thank you for your good review regarding your experience stay in our hotel , and all the best services have been met your expectations during your stay. We will share your valuables review to our staffs and We hope that the good review you wrote will motivate all colleagues to provide better service to all guests. Please feel free to contact our reservation by email at : h6… or WA : 08… for direct booking trhu hotel , or download Accor ALL.apps to get easier to make a booking with ALL member promotion later. Best regards, Hieronimus Supadma Front Office Manager

Great staycation in Jakarta

Customer review rating 5.0/5

W. R. Business - Confirmed reviews ALL

I choose this hotel coz nearby my office at south quarter . Room condition oke clean and check in process easy and quick. Thank you for giving me smoking room on high floor. Breakfast really good . Very easy to get outside food at POINS square. Good new TV and comfortable pillow. The wifi quite ok

Dear Ms. W. R., Warmest greetings from Mercure Jakarta Simatupang... We very much appreciate your great comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And Hopefully the replacement of a new TV and new pillows in the room will provide better facilities for guests during their stay. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hieronimus Supadma Front Office Manager

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Other web-users rate our hotel

  • 171 reviews 8.7/10 Location
  • 527 reviews 7.2/10 Room
  • 621 reviews 8.8/10 Service
  • 23 reviews 8.7/10 WiFi
  • 268 reviews 6.5/10 Cleanliness
  • 167 reviews 7.9/10 Breakfast
  • 128 reviews 5.1/10 Comfort
  • 26 reviews 3.1/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.