Novotel Suites Dubai Mall of the Emirates 3 stars

Customer review rating (ALL Rating) 4.6/5 726 reviews

Hotel extras

  • Rooftop swimming pool

  • 24-hour Fitness Centre

  • Few minutes' walk from Mall of the Emirates

  • Free WiFi access, Private Indoor Car Park

  • Few minutes' away from Dubai Metro Station

ALLSAFE approved hotel

Our accommodation(s)

Enjoy sleek comfort and spaciousness in a stylish suites designed to meet all your needs - a premium bed and special touches that makes the difference. Relax, get some work done and take full advantage of your stay.

Hotel location

Novotel Suites Dubai Mall of the Emirates

Al Barsha 1, 2A Street, Opposite Mall of the Emirates, P.O. Box 283825
DUBAI
United Arab Emirates

GPS:25.116528, 55.196111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast

DELI BOUTIQUE

Discover the thrilling simplicity of flavourful cuisine at Deli Boutique Restaurant. You can choose from a large choice of high-quality light snacks, individually prepared meals and a wide variety of tasty desserts and sweets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  726 reviews

TripAdvisor Rating  4.5/5  3,659 reviews

Certificate of excellence 2023

Super convenient location + great hotel

Customer review rating 5.0/5

Vikram S. Families - Confirmed reviews ALL

Location is central and 5 mins walk from MOE and Mashreq Metro stations. 2 mins from Mall of Emirates. Rooms were spacious and clean - adequate for my family (2 adults + 1 child). Lavish breakfast spread.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Well located

Customer review rating 5.0/5

K. Families - Confirmed reviews ALL

Excellent service by every body

Dear Collins K., We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Good Stay

Customer review rating 5.0/5

Abhishek G. Families - Confirmed reviews ALL

It was a really good nice experience of stay in hotel.

Dear Abhishek G., We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Customer review rating 3.0/5

Bilal H. Business - Confirmed reviews ALL

I like the hotel and I use to stay since long time . However the hotel furniture is not clean and they need to change it . I had upgrade for family suite and the coffee machine wasn’t working . Over all the hotel is good but need new furniture. Breakfast experience is average.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura Nicli Hotel Manager Novotel Suites & IBIS Mall of the Emirates

Excellent team and hotel

TripAdvisor rating 5.0/5

Florent T Business - TripAdvisor review

Superb hospitality. The staff is very implicated to offer the best hotel services during my stay of 7 weeks. Thank you to maintain the best standards every days. Every persons from the staff make a great job in this Accor hotel. The room is spacious.

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura Nicli Hotel Manager Novotel Suites & Ibis Mall of the Emirates Dubai

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Other web-users rate our hotel

  • 1,116 reviews 9.9/10 Location
  • 1,190 reviews 7.8/10 Room
  • 3,009 reviews 9.4/10 Service
  • 16 reviews 8.5/10 WiFi
  • 616 reviews 8.5/10 Cleanliness
  • 464 reviews 8.9/10 Food
  • 406 reviews 8/10 Breakfast
  • 266 reviews 8.8/10 Pool

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