Novotel Suites Mall Avenue Dubai 3 stars

Customer review rating (ALL Rating) 4.6/5 1,034 reviews

Novotel Suites Mall Avenue Dubai - Image 1
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Al Barsha 1, 2A Street, Opposite Mall of the Emirates, P.O. Box 283825, 0 DUBAI, United Arab Emirates

Description

Hotel extras

  • Rooftop swimming pool

  • 24-hour Fitness Centre

  • Few minutes' walk from Mall of the Emirates & Metro Station

  • Free WiFi access, Private Indoor Car Park

  • Free shuttle service to Kite Beach

Our accommodation(s)

Hotel location

Novotel Suites Mall Avenue Dubai

Al Barsha 1, 2A Street, Opposite Mall of the Emirates, P.O. Box 283825
0 DUBAI
United Arab Emirates

GPS:25.116528, 55.196111

Telephone
Fax +971 4 382 3201

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Room service

DELI BOUTIQUE

Discover the thrilling simplicity of flavourful cuisine at Deli Boutique Restaurant. You can choose from a large choice of high-quality light snacks, individually prepared meals and a wide variety of tasty desserts and sweets.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,034 reviews

TripAdvisor Rating  4.5/5  3,768 reviews

Certificate of excellence 2024

Outstanding!

TripAdvisor rating 5.0/5

Yasi K TripAdvisor review

The best customer service Nagla who works at the restaurant was very professional and kind she smiled every time I walked in for the buffet and the food was great for it’s price and i was satisfied with the quality of the meal and the hygiene i will definitely go back!

Well located .

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Good experience. Only issue was parking due to construction . Washrooms in family rooms have limited toilet seats and small space .

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Mall Avenue Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

Lacking some of the smaller things nomally taken for granted

Customer review rating 3.0/5

K8 Couples - Confirmed reviews ALL

Excellent interactions with staff, and hotel kept crupulously clean and tidy. Layout of room was a little odd! Not able to close toilet door and no main light.

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Mall Avenue Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

Nice Staff

Customer review rating 3.5/5

Kim S. Couples - Confirmed reviews ALL

Stayed 2 nights the staff were very nice couldn’t do enough for us The hotel itself needs a bit of a refurb and the location was a bit far from some of the sights but overall we had a good stay

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Mall Avenue Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

Well located, great customer service

Customer review rating 5.0/5

Mjk Families - Confirmed reviews ALL

I have stayed here thrice now and I absolutely love this hotel. The staff is extremely welcoming and helpful, the location ideal, the food especially breakfast yummy. Would 100% recommend it 💃

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Mall Avenue Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghaith Dalati Hotel Manager Novotel Suites & Ibis Mall Avenue Dubai

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Other web-users rate our hotel

  • 1,178 reviews 9.7/10 Location
  • 1,522 reviews 7.9/10 Room
  • 3,350 reviews 9.5/10 Service
  • 33 reviews 8.4/10 WiFi
  • 736 reviews 7.9/10 Cleanliness
  • 491 reviews 8.5/10 Breakfast
  • 482 reviews 8.8/10 Food
  • 321 reviews 8.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.