Mercure Oxford Eastgate Hotel

Mercure Oxford Eastgate Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 1,011 reviews

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Hotel extras

  • An Accor ALLSAFE certified hotel

  • Central location with nearby transport links

  • 17th Century building with original features

  • Keepers Kitchen & Bar restaurant with drinks and dishes influenced by locally sourced honey

  • Gateway to the Cotswolds and Blenheim Palace

ALLSAFE approved hotel

Hotel location

Mercure Oxford Eastgate Hotel

73 High Street, Oxford
OX1 4BE OXFORDSHIRE
United Kingdom

GPS:51.752201, -1.249124

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast

Keepers Kitchen & Bar

Eat, Drink & unwind morning, noon & night at the Keepers Kitchen & Bar. Soak up the atmosphere and experience a twist on traditional British and European cuisine with an imaginative menu that includes honey sourced locally from the Cotswolds.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,011 reviews

TripAdvisor Rating  4.0/5  1,619 reviews

Great staff not so great rooms

TripAdvisor rating 2.0/5

travelplus20 Couples - TripAdvisor review

Really friendly team on reception however that's the high for the hotel for us. We were given a smoke smelling room first time round and changed to another one which ended up being a downgrade but as the hotel was full we had no choice. Room was old and tired and the bed was the most uncomfortable i've ever slept in being able to feel ever spring in the mattress.

Dear Travelplus20 Thank you for your review on TripAdvisor. Please accept my apologies for the issues encountered during your stay. We have taken your feedback on board and rest assured that we will action accordingly. Again I do apologise for this experience and we do hope to better serve you in the near future. Kind Regards Bradlee Pillay

Excellent location, comfortable amenities, helpful and friendly staff!

Customer review rating 4.5/5

Anon Friends - Confirmed reviews ALL

Great!

Overpriced stay in a mediocre room

Customer review rating 3.0/5

Simon Friends - Confirmed reviews ALL

Booked months ago for a stay for a college reunion dinner. Have stayed here occasionally for many years because it is very convenient for the college and the centre. Also booked as I could book parking. New annex has reduced parking - fortunate to get a space as someone was leaving, but space not guaranteed (not clear at booking). Room in new annex on ground floor was dark even with lights on. Comfortable but no better in size or amenities than a Premier Inn at a third of the price. Bathroom lacked a shelf for personal toiletries and was set up as accessible - which is good if you need it but intrusive if you don’t. Iron and ironing board available- good - but iron leaky. Bed very comfortable but would have been on the small side for two people which was originally the plan. Staff friendly and accommodating, breakfast buffet was good. Price for this was an eye-watering £364 for one night. For that money you want a five star experience and this was three star at best. I am unlikely to return.

Great location

Customer review rating 4.5/5

Dr R. D. Friends - Confirmed reviews ALL

Perfect location, amazingly friendly and welcoming check-in from the South African lady (sorry, didn't get her name). Nice, comfortable, quiet room. Staff on the front desk do a great service ordering taxis when required. Overall all lovely experience.

Good room, good location

Customer review rating 3.0/5

M Families - Confirmed reviews ALL

Difficult access to rooms, some without a lift. Lacklustre and inefficient reception staff. Good rooms, well placed on High Street, decent breakfast. Nice lounge/bar.

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Other web-users rate our hotel

  • 886 reviews 8.5/10 Location
  • 1,177 reviews 6.1/10 Room
  • 1,035 reviews 7.9/10 Service
  • 20 reviews 2.4/10 WiFi
  • 592 reviews 5/10 Comfort
  • 446 reviews 6.5/10 Breakfast
  • 364 reviews 4.5/10 Cleanliness
  • 199 reviews 5.6/10 Value

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