ibis Singapore on Bencoolen Hotel 3 stars

Customer review rating 4.3/5 19,665 reviews
ibis Singapore on Bencoolen
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Room 1

Number of guests
Children's age

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Hotel extras

  • Located in the heart of Singapore's arts & cultural, business and shopping district

  • Bus stops in front of the hotel, 5-8 min to Bugis, Rochor, Bencoolen, Bras Basah MRT Station

  • High-ceiling room,FREE WIFI and use of Bamboo Bicycle, Loan of EZ-Link Transport Card

  • Indulge in the international all-you-can-eat breakfast buffet at TASTE

  • Contemporary meeting and event facilities with natural daylight and high quality furniture

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre (Nearby)
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

ibis Singapore on Bencoolen

170 Bencoolen Street
189657
singapore
singapore

Tel: +6565932888

Fax: (+65)65932889

Contact email

Check-in from 14h00

Check out up to 12h00

  • FORTUNE CENTER :  56/980 FORTUNE CENTER

  • OPP BURLINGTON SQUARE :  147/166/857/980

  • OPP. BURLINGTON SQUARE :  56/64/65/131/139

  • OPP. BURLINGTON SQUARE. :  NR6 Rochor

  • BRAS BASAH :  CIRCLE LINE BRAS BASAH

  • BUGIS :  EAST-WEST LINE BUGIS

  • DHOBY GHAUT :  DHOBY GHAUT

  • DHOBY GHAUT I :  NORTH-SOUTH LINE DHOBY GHAUT

  • By plane

    Changi International Airport At 17km / 10.56 miles

  • By train

    BUGIS MRT STATION At 0.1km / 0.06 miles

GPS :1.301222, 103.852673

Our accommodations

The new Sweetbed by ibis bedding offers you the ultimate in sleeping comfort by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Standard Room with Queen Bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Twin Bed Room

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Queen Room with Extra Benefits

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Twin with Extra Benefits

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Accessible room

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard King Room with Extra Benefits

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

TASTE

Type of cuisine: International

Taste Restaurant offers a wide spread of international cuisine. Highlights include Chef Casey Lai's western food, healthy sets as well as Singaporean dishes endorsed by K.F. Seetoh, well-known local makan guru. Beverages are available at Le Bar.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Enjoy drinks and cocktails at Le Bar, 24 hour open. Alcoholic beverages served from 7am to 1am.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 104

  • Maximum capacity: 84 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
ibis Singapore on Bencoolen

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

19,665 reviews

tripadvisor

TripAdvisor Rating 4.0/5

7,334 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Well located near to the temple

Customer review rating 4.3/5

Sw I. M. Friends - 24/03/2020 Confirmed reviews ALL

Always enjoyed stay in Ibis

Convenience location

Customer review rating 4.3/5

Jit Couples - 23/03/2020 Confirmed reviews ALL

Great service, Staff are friendly and helpful

Customer review rating 4.3/5

Kevin A. E. L. Couples - 23/03/2020 Confirmed reviews ALL

We really enjoyed our stay in your hotel. We ate mostly in the Taste restaurant and had many conversations with your very friendly staff. We found the room, 1204, a little small and would have appreciated provision for our cases instead of them being on the floor. We are in our late seventies and was a little difficult with cases on the floor, plus my wife has a walker so we were a little cramped. If we return to your beautiful city we would be more than happy to stay at Ibis on Bencoolen and to recommend the hotel to friends. Thankou for making us feel welcomed.

Good location

Customer review rating 4.3/5

Peter G. Business - 21/03/2020 Confirmed reviews ALL

we wish to stay longer but just because of the virus, we were call back to Australia. Hope to stay there the next time and who knows you may upgrade us to a bigger room.

Great Location - A hotel that cares for everyone

Customer review rating 4.3/5

Patrick Solo - 19/03/2020 Confirmed reviews ALL

OK unfortunately the Covid19 had lowered the Guest capacity very low numbers - but all of the existing staff were really on top of everything - the hotel is normally very clean but this time immaculate clean - excellent Covid19 Management in place. personable skills of the human temperature checkers was 10/10

Trip Cancelled - Coronavirus

Customer review rating 4.3/5

David S. Solo - 17/03/2020 Confirmed reviews ALL

Trip Cancelled - Coronavirus. I could understand the delay and was highly satisfied with your courteous communication following my cancellation request, in what are very difficult times for you. Hopefully I expect to see you on a replacement trip to see my family provisionally being planned for March 2021.

Small, Central, Good Deal

Customer review rating 4.3/5

J. A. Couples - 17/03/2020 Confirmed reviews ALL

We enjoyed our stay. Your location is great. It was a bit annoying that the main door off the street was closed due to the Coronavirus screenings so we had to walk around to the taxi entrance every time, but that's my only complaint. Clean room with everything we needed.

Well located.Nearest MRT close by.

Customer review rating 4.3/5

Nigel C. Solo - 16/03/2020 Confirmed reviews ALL

Clean and lovely and comfortable hotel,throughout. Daily room maintainence was also very good. Loved the hotel,and loved the Country.

Dear Nigel, Thank you for your generous rating. I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Average

Customer review rating 4.3/5

Karen Couples - 16/03/2020 Confirmed reviews ALL

We find the hotel tired in need of a total refurbishment.We returned two irons back to reception which had frayed cords, one having exposed wires.The decor is dated. The breakfast was ok but the coffee cheap and undrinkable. Reception were polite and atteded to our needs

Well Located, Great customer service

Customer review rating 4.3/5

Peter Business - 15/03/2020 Confirmed reviews ALL

The highlight of your hotel is the customer service staff, they are better than your Mercure Bugis hotel, because of that I prefer to stay in a more budget hotel with better staff. Congratulations to them.

Dear Peter James, Thank you for your generous comments regarding our service here at ibis Singapore on Bencoolen. This is exactly what we strive to achieve and I am so heartened to note that our colleagues have successfully created a home away from home experience for you. Your compliments will surely be shared with the team. All of us look forward to seeing you again soon. Sincerely, David Lane General Manager

Good location

Customer review rating 4.3/5

Jonita Solo - 14/03/2020 Confirmed reviews ALL

Room is acceptable. TV abit small. A lot of nice food around the hotel.

Dear Yiliang, Happy to hear that the location and room have met your expectations. Your feedback on the television has been duly noted and we can certainly look into this. All of us here hope to welcome you again soon. Sincerely, David Lane General Manager

Very good location

Customer review rating 4.3/5

P., C. T. (. L. P. Business - 14/03/2020 Confirmed reviews ALL

Just take 3minutes to Bugis+

Dear Cong Tin, I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

strategic location

Customer review rating 4.3/5

Johannes K. Business - 14/03/2020 Confirmed reviews ALL

perfect stay, feel more secure here during the covid viruses as they show a good screening process and strict reminder to quest who didn't follow the coughing or sneezing ethics.

Dear Johannes K., I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your health and safety is our priority and we would like to thank you for your patience during the screening process. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Well located-

Customer review rating 4.3/5

Pamela B. Solo - 12/03/2020 Confirmed reviews ALL

I found the accommodation handy to transport especially to 2 MRT stations which I used. The Taste Restaurant was handy and the food was good and reasonably priced.

Dear Pamela, I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Good location

Customer review rating 4.3/5

Peter G. A. Business - 11/03/2020 Confirmed reviews ALL

As a regular guest same top service from Ibis

Dear Peter, Thank you for your generous rating. I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Good experience

Customer review rating 4.3/5

Fran Business - 10/03/2020 Confirmed reviews ALL

Fast checkin, good location, service was really quick, and room was clean. Overall, great experience.

Dear Fran, Thank you for your generous rating. I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Well located

Customer review rating 4.3/5

Anonymous Business - 08/03/2020 Confirmed reviews ALL

Friendly staff

Dear Dinh, I'm happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Comfortable stay in the Ibis on Bencoolen

Customer review rating 4.3/5

Brian F. Couples - 08/03/2020 Confirmed reviews ALL

Clean, efficient and very comfortable hotel. Easy travel as hotel is very handy for the MRT station.

Dear Brian, I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Had a wonderful stay

Customer review rating 4.3/5

Wendy M. Business - 08/03/2020 Confirmed reviews ALL

All of the staff were attentive and nothing was too much trouble. Everyone was eager to help and all were friendly and polite.

Dear Wendy, Thank you for your generous rating. I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager

Wonderful stay for single business traveller

Customer review rating 4.3/5

Donna Business - 05/03/2020 Confirmed reviews ALL

I checked in online the day before, easy and efficient. When I arrived the front desk was super efficient and polite. Room was small but very clean and had all I wanted, except for the fact that there were no bedroom slippers. The free cellphone was brilliant for use as a wifi hotspot..it just makes everything so easy. I didn't opt for the breakfast as there are so many other options within a couple of minutes walk. I know the neighborhood well from umpteen visits to Singapore and it's a great location, especially with the new Bencoolen MRT station. I also walked to the National Museum and right behind the hotel are a couple of very interesting old temples and also Bugis Junction Mall.

Dear Donna, Thank you for your generous rating. I'm really happy to hear that the hotel has met all your expectations and you had a fantastic stay with us. Your compliments will surely be shared with the rest of our team. With that, all of us here look forward to seeing you again soon for another wonderful experience. Sincerely, David Lane General Manager
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