ibis Swansea 2 stars

Customer review rating (ALL Rating) 4.5/5 519 reviews

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Description

Hotel extras

  • Great value for money and convenient free parking

  • Friendly and professional service  nothing is too much trouble

  • Excellent transport links, including buses, trains and M4 access

  • Clean, quiet, modern rooms with free Wi-Fi

  • High-quality food and drink, including a breakfast buffet

Our accommodation(s)

Hotel location

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
United Kingdom

GPS:51.619988, -3.911852

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOTEL

The stylish restaurant at this hotel in Swansea basks in natural light and serves energy-boosting breakfasts as well as evening meals with an international flavour. There are light bites, vegetarian dishes and gluten-free options to cater for every taste.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  519 reviews

TripAdvisor Rating  3.7/5  1,106 reviews

Customer review rating 5.0/5

Kay T. Families - Confirmed reviews ALL

Very welcoming. Rooms comfortable and quiet. Food was good and there was a vast breakfast selection. Housekeeping tho did knock twice in morning they we had late checkout booked which they were not aware of.

Customer review rating 5.0/5

Richard M. Solo - Confirmed reviews ALL

Excellent rooms clean and well presented. Breakfast really good at reasonable price. Well worth a stay

Thank you, Richard, for such a positive review 😁 It’s wonderful to hear you found your stay at ibis Swansea to be such great value. We’re delighted your room impressed you with its cleanliness and comfort. Pair that with our tasty breakfast options at a fair price, and it sounds like everything came together for a smooth trip. Though we’re just a quick drive from Swansea Beach and the Gower Peninsula, we hope you managed to explore a bit between your cozy stays and satisfying meals! It would be lovely to welcome you again. Wishing you all the best, Kate Davies, General Manager

Customer review rating 4.0/5

Firass A. L. Couples - Confirmed reviews ALL

Hotel is 13 min by from town center if raining, it's a bit of a challenge. Uber can be a bit pricey. Hotel is small and cozy and staff are friendly.

Hi Firass A., Your positive feedback made our day. We’re delighted you found our hotel cozy and appreciated the warm welcome from our team, especially the receptionist who made your check-in smooth. That said, we’re sincerely sorry some aspects of your stay fell short. Our location near Fabian Way offers convenient access but can sometimes lead to ambient noise, and we’re glad our team could assist with room relocation. We’ve also noted your feedback on connectivity speeds and will review this area. Nonetheless, it’s fantastic you enjoyed the friendly service throughout your visit. Being just a short distance from Swansea’s vibrant center allows guests to explore easily, and we hope you managed to discover some local gems during your staycation. It would be great to welcome you back. All the best, Kate Davies, General Manager

Customer review rating 4.5/5

Gaynor B. Couples - Confirmed reviews ALL

Excellent as always, thanks for the a great stay again.

Hey there, Gaynor B.! We’re thrilled to see your positive feedback. Thanks for sharing your experience with us. It’s wonderful to hear you enjoyed another great experience at ibis Swansea. We appreciate you highlighting our team’s efforts - creating welcoming stays for regular guests like you is what we strive for. Your continued trust in our Classic loyalty program means a lot as we work to make each visit better than the last. We can’t wait to welcome you again 😊 Take care, Kate Davies, General Manager

Many good features, best to arrive early

TripAdvisor rating 3.0/5

Westlawns TripAdvisor review

I visited this hotel based upon the 24hour reception; the hot breakfast and the location. Being an Ibis, there was an implicit brand expectation. Access was straightforward, near the main road, with ample car parking. Reception staff were friendly and helpful. The room was at the back, away from the road. Food was very good - evening meal and breakfast. The bed was just right. The general maintenance was a bit tired. The one problem was noise. Above the room was some sort of equipment which made a continuous but variable noise. The night receptionist kindly arranged a change of room which was fine.

Hi there! Thanks for taking the time to review your stay. We're delighted you valued our round-the-clock reception and morning dining options. It's great our parking facilities met your needs and that our team made you feel welcome. That said, we're sincerely sorry some aspects didn't meet your expectations. We've noted your comments about property upkeep and rest disruptions. Nonetheless, we're thrilled our location worked well for your visit and that your room provided peaceful surroundings. We're equally pleased our culinary offerings and sleeping arrangements contributed positively to your stay. Finally, we're glad our team could assist promptly when needed. We hope to be able to welcome you again. Best wishes, Kate Davies, General Manager

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Other web-users rate our hotel

  • 391 reviews 8.4/10 Location
  • 674 reviews 6.9/10 Room
  • 718 reviews 9.6/10 Service
  • 13 reviews 9/10 WiFi
  • 356 reviews 7.5/10 Cleanliness
  • 241 reviews 8/10 Breakfast

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