ibis Swansea Hotel 2 stars

Customer review rating (ALL Rating) 4.3/5 3,966 reviews

ALLSAFE approved hotel

Information message

ibis Swansea
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+ 10 Services

Hotel extras

  • 2 fully-equipped meeting rooms which accommodates 40 guests

  • Free on-site parking for all hotel guests

  • Our hotel has obtained the ALLSAFE cleanliness and prevention label, verified by Clifton.

Hotel location

ibis Swansea

Fabian Way
A483
SOUTH WALES
SA1 8LD swansea
united kingdom

Fax: (+44)00000000

Check-in from 15h00

Check out up to 12h00

  • 158 BUS:  SWANSEA

  • 224 BUS:  SWANSEA

  • NATIONAL EXPRESS:  SWANSEA

  • SWANSEA PARK & RIDE: 

  • X1 BUS:  SWANSEA

  • X3 BUS:  SWANSEA

  • X5 BUS:  SWANSEA

  • X6 BUS:  SWANSEA

  • By plane

    CARDIFF WALES At 56km / 34.8 miles

  • By train

    SWANSEA TRAIN STATION At 2km / 1.24 miles

GPS:51.619988, -3.911852

Hotel services

Check-in from - Check out up to

In summary
  • Restaurant
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

HOTEL

Feeling peckish? You don't have to leave the hotel:

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 150

  • Maximum capacity: 40 people

Find out more

Our guest reviews for
ibis Swansea

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,966 reviews

TripAdvisor Rating 3.5/5

1,045 reviews

Ideally located ,really clean ,food lovely. Per

Customer review rating 5.0/5

Mrs B. D. Couples - 29/11/2021 Confirmed reviews ALL

Perfectly placed for our stay visiting family

Dishonest

Customer review rating 0.5/5

Rachel Families - 22/11/2021 Confirmed reviews ALL

Can't fault the Hotel itself, clean rooms although we were supposed to have had their new beds but it was not a comfortable sleep staff very nice and helpful, nut their cleaning staff are not so nice, we know we left an ipad on the bedside table but the Hotel has said the cleaner found nothing in the room, very disappointed, it's a brand new ipad and not insured so don't leave anything behind, you won't get it back

Comfortable stay

Customer review rating 4.0/5

Tracy L. Couples - 21/11/2021 Confirmed reviews ALL

Room was spacious and modern comfortable bed and clean there were a few stains on the carpet but overall we were satisfied with our stay. The breakfast was of good quality and reasonable price. Staff were very friendly and accommodating would definitely stay again thank you

Friendly staff, great location, easy to find

Customer review rating 5.0/5

Wendy Business - 21/11/2021 Confirmed reviews ALL

The staff are friendly and helpful. It is always a joy to come to this hotel. I really appreciate being able to bring my dog too!

Comfortable stay

Customer review rating 4.0/5

Jasper K. Couples - 21/11/2021 Confirmed reviews ALL

Enjoyed a 2 night stay at the Ibis Swansea for a running event on the Gower. We were given a warm welcome at check-in, and all the staff we met were very friendly & helpful. Although small the room gave us a good nights sleep with a comfortable bed & importantly for us the hotel being located away from the nightlife of Swansea was very quiet. The highlight of our stay was the excellent breakfast - a good range of hot & cold options, nice pastries & decent coffee.

EASY TO FIND , FRIENDLY STAFF AND COMFORTABLE ROOM

Customer review rating 5.0/5

Gail Solo - 21/11/2021 Confirmed reviews ALL

Very friendly welcome by the staff at reception, acknowledged my booking and gave me my drinks voucher. Given my Earl Grey tea as requested in my email to the hotel. My room was on the 2nd floor and I was surprised by the room as it had certainly changed since I last stayed there. The shower had a removal head which meant you could use it at any height and the water was hot in a short while. The bed was comfortable, able to open the window, iron, ironing board, plenty of hangers for my clothes in the room. Breakfast was good able to help yourself with Buffet Style food, good selection of cereals, various Twinings sachets of tea and hot breakfast items.

Location was the only positive point.

Customer review rating 3.0/5

Ian C. Couples - 20/11/2021 Confirmed reviews ALL

Poor shower, terrible bed and pillows and this was a “superior room”! Bar and food selection was another disappointment.

Very good

Customer review rating 4.0/5

Scott Solo - 17/11/2021 Confirmed reviews ALL

One night, all services good

Has own car park

Customer review rating 4.5/5

Mary T. Couples - 16/11/2021 Confirmed reviews ALL

Good location for harbourside and Swansea Centre. Has own car park. Very helpful and friendly staff. Clean comfortable rooms. We often stay here.

Great Hotel

Customer review rating 5.0/5

Andrew B. Couples - 15/11/2021 Confirmed reviews ALL

Always use this hotel, near to town centre and amenities, great staff always helpful and has wonderful food

Well located

Customer review rating 5.0/5

Mick D. Families - 12/11/2021 Confirmed reviews ALL

Needed a place to stay the night, arrived late and left early, good nights sleep, room clean and comfortable and good shower

Not up to usual standards

Customer review rating 2.5/5

Hh Solo - 12/11/2021 Confirmed reviews ALL

Ordinarily I have a nice relaxing stay. I know what I’m getting and it’s an opportunity to chill out rather than driving home. Sadly on this occasion I have a very disturbed night sleep. This was not the fault of the hotel - it was other guests! I was woken by police visiting my neighbour around 3am and by another guest’s yapping dog. Never had this before as usually it’s great.

good price, great staff. breakfast buffet tasty. car park handy and free. room in need of attention. good wifi

Customer review rating 4.0/5

Richard L. Solo - 12/11/2021 Confirmed reviews ALL

all ok apart from the room (204) smell of damp due to poor ventilation in the bathroom. black mould in shower, use of spray mould remover would fix that problem. sink plug sometimes not moving to empty water. tatty furniture. a rug would be good in the room for comfort. i would stay again ,but would check room first.

Great Stay

Customer review rating 5.0/5

Angela Families - 08/11/2021 Confirmed reviews ALL

We have stayed in this hotel many times, and never encountered any problems. Quite, clean and staff are friendly. I am sure we will be staying many more times when visiting our daughter.

Well located

Customer review rating 4.0/5

Mr N. A. Solo - 08/11/2021 Confirmed reviews ALL

Helpful staff, quiet stay.

Well located and fine for a short stay.

Customer review rating 3.5/5

Chris Couples - 06/11/2021 Confirmed reviews ALL

A comfortable enough modern hotel. We did not use the restaurant , so cannot comment on that. The room was on the quieter side of the building, so no problems with noise. The shower drain was blocked, and the wet room design of the bathroom meant that a flood ensued. You could see from the rot at the base of the door frame - and the stain on the carpet- that this had happened before. We reported it on the first morning of our 4 night stay, but nothing was done. We learned how to manage it.

A nice pleasant stay

Customer review rating 4.5/5

Richard P. Families - 05/11/2021 Confirmed reviews ALL

I stayed in Room 241, the only minor things wrong which is positive feedback is the door / lock is loose and shakes whenever surrounding rooms are being opened and closed so if it happens late at night it can wake you if you are a light sleeper like myself. One final small minor detail the hook that holds the towel up in the shower was loose and needs tightening. Other than that cant really complain. Nice staff.

The R.'s stay again

Customer review rating 4.5/5

A R. Couples - 03/11/2021 Confirmed reviews ALL

Once again, value for money and in a location that is good for us. This was a few days in Swansea to visit the daughter.

One night stay

TripAdvisor rating 4.0/5

neiljenkins54 21/08/2021 TripAdvisor review

We were returning to Wales for our mother’s internment, the family and the dog. We had a great stay and felt very welcome. The staff were lovely and Maria was exceptional. She even mentioned an invent that was happening that would have possibly caused us great delays so we avoided that area so we were very grateful. The only thing I would comment on was at 6.50 am the fire alarm went off for three rings. If this was a test could it not be carried out at some more appropriate time? If it was for real then of course it can’t be helped.

Great stay

TripAdvisor rating 5.0/5

Iwona P 16/08/2021 TripAdvisor review

Great stay with amazing staff, Olivier - amazingly attentive. Hotel has great location to visit area including beaches. Would definitely recommend it to friends. Beautiful bathrooms with great showers and elegant bathroom decor.

Our most recent 20 reviews

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