ibis Swansea Hotel 2 stars

Not very satisfied Not the staffs problem but I thought I had paid for a upgraded room the first room I was shown was number 24 it had a Car Charging Point right outside the window when I asked if I could change we had room 34 which to me was not an upgrade if anything it felt smaller . Every night we had vehicle doors slamming and people talking , every morning we had a dog barking from about 6-20 on one night I think the driver slammed his van door at least 10 times this was about 11-30 in the morning when I loked he was backed up to the bedroom window as close as he could get In the room the shower head wouldn't stay up As I said none of this was the staffs fault but disapointed in the room what was meant to be an up grade .

Good value for money but you get what you pay for, was a cheap stay and the room was clean when we arrived. We did ask for a room away from the main road due to the reviews of noise but was told that there were none available, consequently we did hear a lot of noise during the night from the road and even with the windows shut this did nothing to dull this An easy flat walk to get into the centre from the hotel and the car park was free. Breakfast was very hit and miss as excellent on some days and pretty dire on others The room itself was very tired with lights not working and the shower head many years past its used by date The hotel car park did have electric charging points but these were taken up by non electric cars

My Wife and I made the grave mistake of choosing to stay in this Ibis hotel to visit Swansea, when in either the reception, dining or lounge areas, we were subjected to foul and abusive langue, having to share these areas with drunken behaviour, some of whom looked under age, and who just spent all day drinking, and walking around in pyjamas and dressing gown’s. this loutish behaviour made my Wife feel unsafe whenever on her own in these areas, so much so, she just stayed in our room. It is unforgivable that we were subjected to this by the Management of your hotel. this hotel is more sheltered accommodation than a hotel, and no guest should be made feel as unsafe as my Wife was, we will never recommend anybody stays with IBIS ever.

Staff very helpful.

Very friendly receptionist but no info given..First time at Ibis Hotel..didn't know that on my 2 night stay room would not be cleaned..even rubbish taken or tea coffee refilled..

All staff were brilliant, very friendly! The room was great, very clean when we arrived and throughly enjoyed our stay. We will be back!

Had a couple of overnight stays in this budget but comfortable hotel. Excellent location, within walking distance of Maritime Quarter, near main through routes. Room was spacious, basic but comfortable and we slept reasonably well despite some noise from main road. Bathroom would benefit from some upgrading. Best things were the quality of the buffet style breakfast, and the friendliness of the staff. Would recommend as a stopover.

Stayed 1 night with a pet comfortable room clean modern

We had the newly upgraded room which was definitely worth it. Extra pillows, nicer fixtures and fittings, plus iron and ironing board. We will definitely be booking again

Stayed many times here, it has everything I need, parking is a premium in Swansea where we have plenty of at the ibis, tidy rooms, good variety with breakfast and friendly staff

Ticked all the boxes

Everything was lovely, as always. Staff are friendly and helpful. The TV didn't work but I was given free breakfast - thank you.

We were returning to Wales for our mother’s internment, the family and the dog. We had a great stay and felt very welcome. The staff were lovely and Maria was exceptional. She even mentioned an invent that was happening that would have possibly caused us great delays so we avoided that area so we were very grateful. The only thing I would comment on was at 6.50 am the fire alarm went off for three rings. If this was a test could it not be carried out at some more appropriate time? If it was for real then of course it can’t be helped.

Great stay with amazing staff, Olivier - amazingly attentive. Hotel has great location to visit area including beaches. Would definitely recommend it to friends. Beautiful bathrooms with great showers and elegant bathroom decor.

A pleasant stay as usual. The staff were friendly and welcoming. However, the room was unbearably hot due to the lack of air conditioning and the inability to open the window more than a crack. Our sleep was not as restful as it normally is as a consequence.