Mercure London Staines upon Thames Hotel 3 stars

Name: Mercure London Staines | Hotel in Staines - ALL
Address: Thames Street, STAINES, TW18 4SJ, United Kingdom
Telephone: +441784334800
Rating: 3.3

Customer review rating (ALL Rating) 3.3/5 298 reviews

Thames Street, TW18 4SJ STAINES, United Kingdom

Description

Mercure London Staines upon Thames Hotel

Hotel for travellers looking for local and authentic experiences

Set on the banks of the River Thames, the Mercure London Staines Hotel is just a short drive from central London. Guests can enjoy a carefully prepared meal in the Riverside Restaurant, which serves local British cuisine with a stunning river view. Conveniently located within walking distance of the town centre, the hotel is also close to a variety of family attractions including Thorpe Park, Legoland and Chessington.

The unique hotel offers free mooring to those arriving by river boat, so guests can step ashore into immediate comfort. The Conservatory room boasts fantastic river views and can host up to 40 guests for various functions. Guests of the Mercure London Staines Hotel can relax in the traditionally decorated bedrooms, and can even enjoy a bath overlooking the river.

Mercure London Staines Hotel is conveniently located 1 mile from the M25 in the heart of Staines town centre. Heathrow International Airport is only 5 miles away.

Hotel extras

Nearby Thorpe Park, Legoland and Chessington
Situated by the River Thames with scenic terrace area
In-house bar & restaurant serving authentic local dishes
Function room capable of holding up to 40 guests
Close to the town centre and train station

ALLSAFE approved hotel

Our accommodation(s)

The Mercure London Staines has 88 beautifully appointed bedrooms with many of our feature rooms overlooking the river Thames. All of our bedrooms are en-suite and contain a minibar, 32 inch flatscreen TV, telephone and tea & coffee making facilities. All of our bedrooms are en-suite and contain a mini-bar, 32-inch flatscreen TV, telephone, and tea and coffee making facilities.

Room

Classic Double room

2 persons

Bedding 1 x Double bed(s)
Views: City View

Room

Double bedroom with River View

2 persons

Bedding 1 x Double bed(s)
Views: River side

Room

Twin bedroom with River View

2 persons

Bedding 1 x Twin bed(s)
Views: River side

Room

Classic Family Room

3 persons

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: River side

Room

Privilege Double room

2 persons

Bedding 1 x Double bed(s)

Hotel location

Mercure London Staines upon Thames Hotel

Thames Street
TW18 4SJ STAINES
United Kingdom

GPS:51.431839, -0.511763

Telephone +44 1784 334800

+44 1784 454858

STAINES

Railway station

Access: 500 m / 0.31 mi 3 min walk / 1 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

In summary

On site

Car park
Restaurant
Wheelchair accessible hotel
Wi-Fi
Breakfast
Bar
Meeting rooms

RIVERSIDE RESTAURANT

Non contractual photo

The Riverside Restaurant invites you to sample the very best in food and beverage. Choose from a wide range of traditional and international dishes, prepared from only the freshest and highest quality ingredients.

Our guest reviews

Well Located

Simon Couples - 10/13/2022 Confirmed reviews ALL

a little tired but fine for a night or two, easy parking onsite, a lovely location for walks along the Thames

Thames Lodge

Tl S. 2. Business - 10/4/2022 Confirmed reviews ALL

Overall good just a couple of points to take forwards

Great stay

Lee W. Couples - 9/30/2022 Confirmed reviews ALL

Great stay here, very welcoming and a good location with good amenities around the area. I used it to stay overnight and then went onto Thorpe park. Lovely welcome when we were there, and staff were friendly.

Dear Lee w., We very much appreciate your comments regarding your stay at the Mercure London Staines upon Thames Hotel. We are pleased to see you have thoroughly enjoyed your stay here with us and the overall rating is highly appreciated. It is great to hear the staff were friendly and welcoming and please rest assured this will be shared with the teams as I'm sure it will serve as an encouragement. We hope we will get the chance to welcome you back for another pleasant stay in the future. Kind Regards, Laura C. Guest Relations

Good stay, but

Anonymous Solo - 9/28/2022 Confirmed reviews ALL

Good stay, but I was horrified by the entrance area & the floors. Could not find the room easily, got lost 2-3 times. (However I must admit, I was already very eager to get into the room when I arrived at the hotel.) The room itself was totally OK, so in very good condition. Overall: It was a good stay and the hotel's location is great, i.e. at the river. (However, I had no time to enjoy it by daylight as I had to rush to Windsor next morning.)

Dear Szabolcs T., We very much appreciate your comments regarding your stay at the Mercure London Staines upon Thames Hotel. We are pleased to read you have enjoyed your stay here with us and the overall rating is highly appreciated. We greatly appreciate your feedback regarding the room as well as the location. I'm sorry to read the room was difficult to find and please accept my sincerest apologies if the front office team did not explain clearly the way. Despite the concerns raised, we do hope we will get the chance to welcome you back in the future. Kind Regards, Laura C. Guest Relations

Avoid - sleep in the car

susanlloyd12 Business - 9/28/2022 TripAdvisor review

Shower ripped off the wall. Children playing on corridors - limited wi fi due to overloaded due to people in it. Didn’t feel safe at all…. Long term guests housed here - no right for them or hotel Guests . I was next door to the baggage stores for the long term guests which was being visited all night

In partnership with TripAdvisor