TripAdvisor rating 3.5/5 964 reviews
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Nearby Thorpe Park, Legoland and Chessington
Situated by the River Thames with scenic terrace area
In-house bar & restaurant serving authentic local dishes
Function room capable of holding up to 40 guests
Close to the town centre and train station
Check-in from 14h00
Check out up to 12h00
Paying
Thames Street
TW18 4SJ
staines
united kingdom
Check-in from 14h00
Check out up to 12h00
Staines : STAINES
LONDON CITY At 71.8km / 44.62 miles
LONDON GATWICK At 60.7km / 37.72 miles
LONDON HEATHROW At 7.2km / 4.47 miles
STAINES At 0.5km / 0.31 miles
GPS :51.431839, -0.511763
The Mercure London Staines has 88 beautifully appointed bedrooms with many of our feature rooms overlooking the river Thames. All of our bedrooms are en-suite and contain a minibar, 32 inch flatscreen TV, telephone and tea & coffee making facilities. All of our bedrooms are en-suite and contain a mini-bar, 32-inch flatscreen TV, telephone, and tea and coffee making facilities.
Number of meeting rooms: 1
Maximum size: 30 m²
Maximum capacity: 40 people
Maximum banquet capacity: 24 people
100% genuine reviews from our guests
Find out moreGood Hotel
adey906 25/09/2020 TripAdvisor review
My second stay in a month. As before the staff were excellent, the hotel is probably the best located in Staines and right next to the River. The only issue is that the hotel is in need of a refurbishment and looks very tired in places, particularly the main public areas. Otherwise thoroughly recommended.
Old and too hot
86natalies86 13/08/2020 TripAdvisor review
we stayed here for a wedding. The previous night we stayed in the Premier Inn for cheaper. That room was great clean and had air conditioning. In this hotel we were also told to wear face masks. However upon our arrival at the mecure this was not the case. We were greeted by a nice and helpful lady in reception. However, she was the best part of the hotel. Our room was on the bottom floor along a old and tired corridor where the carpet looked accident and very worn. We went into our room that was average size. We were hit by the heat. It had one portable fan that wasn't on. It had two tiny windows. The patio doors you could only have open if you didn't mind the constant stream of the general public watching you get changed. Therefore the room was a sweat box. It completely ruined my getting ready process for my best friends wedding. You could obviously not have them open on the night either. The bathroom had no fan so was hot and smelly. The rooms decor was old and tired and was moderately cleaned. The bed was ok however, we didn't sleep due to the heat. the TV only had 5 channels. Overall the stay was not pleasant and I wish we had continued our stay at the Premier Inn. DO NOT RECOMMEND.
Nice hotel but needs a makeover
MDebono Business - 09/02/2020 TripAdvisor review
The hotel has a charm all of its own. Staff and Food quality excellent. It just needs upgrading. Did not appreciate the fact that there was no breakfast on Saturday morning . I needed to check out early and was told i would have to order breakfast. This is just not on .
New Years Eve
Guide539412 Couples - 04/01/2020 TripAdvisor review
Really enjoyed ourselves - reception was excellent on arrival. However, when we got up the next morning there was no milk to make a cup of tea and only one two bath towels which we had used on arrival, so no clean ones anywhere we could see. Normally hotels usually give you spare towels and not just two !! The amount of people on the night was much better than the previous year ( not lots of kids running around) we did notice that there were no canapes on arrival for the evening and no champagne/possecco at midnight which was disappointing. Overall we did enjoy ourselves and will definitely return for next New Years Eve.
Staines by the Thames
Mark S Business - 13/12/2019 TripAdvisor review
Nice hotel right by the side of the River Thames. Staff were welcoming and i was fortunate to have a room overlooking the river. Easy parking and well located for routes into London or other local attractions.
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