Mercure London Staines upon Thames Hotel 3 stars

Name: Mercure London Staines | Hotel in Staines - ALL
Address: Thames Street, STAINES, TW18 4SJ, GB
Telephone: +441784334800
Rating: 0.0

TripAdvisor rating 3.5/5 1,074 reviews

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Thames Street, TW18 4SJ STAINES, United Kingdom

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Mercure London Staines upon Thames Hotel

Hotel for travellers looking for local and authentic experiences

Set on the banks of the River Thames, the Mercure London Staines Hotel is just a short drive from central London. Guests can enjoy a carefully prepared meal in the Riverside Restaurant, which serves local British cuisine with a stunning river view. Conveniently located within walking distance of the town centre, the hotel is also close to a variety of family attractions including Thorpe Park, Legoland and Chessington.

The unique hotel offers free mooring to those arriving by river boat, so guests can step ashore into immediate comfort. The Conservatory room boasts fantastic river views and can host up to 40 guests for various functions. Guests of the Mercure London Staines Hotel can relax in the traditionally decorated bedrooms, and can even enjoy a bath overlooking the river.

Mercure London Staines Hotel is conveniently located 1 mile from the M25 in the heart of Staines town centre. Heathrow International Airport is only 5 miles away.

Hotel extras

Nearby Thorpe Park, Legoland and Chessington
Situated by the River Thames with scenic terrace area
In-house bar & restaurant serving authentic local dishes
Function room capable of holding up to 40 guests
Close to the town centre and train station

Our accommodation(s)

Room

Classic Double room

2 pers. max

Bedding 1 x Double bed(s)
Views: City View

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Double bedroom with River View

2 pers. max

Bedding 1 x Double bed(s)
Views: River side

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Twin bedroom with River View

2 pers. max

Bedding 1 x Twin bed(s)
Views: River side

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic Family Room

3 pers. max

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)
Views: River side

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Double room

2 pers. max

Bedding 1 x Double bed(s)

From NaN GBP NaN GBP Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure London Staines upon Thames Hotel

Thames Street
TW18 4SJ STAINES
United Kingdom

GPS:51.431839, -0.511763

+44 1784 334800

+44 1784 454858

STAINES

Railway station

Access: 500 m / 0.31 mi 3 min walk / 1 min drive

THORPE PARK

Amusement park

Access: 4.83 km / 3 mi 1 hrs 15 min walk / 6 min drive

MAGNA CARTA

Historic monument

Access: 6.44 km / 4 mi 30 min walk / 8 min drive

HERITAGE GARDENS

Botanical gardens

Access: 8.05 km / 5 mi 1 hrs walk / 11 min drive

SAVILL GARDENS

Botanical gardens

Access: 8.05 km / 5 mi 1 hrs walk / 11 min drive

LEGOLAND

Amusement park

Access: 9.66 km / 6 mi 1 hrs 10 min walk / 15 min drive

WINDSOR GREAT PARK

Botanical gardens

Access: 9.66 km / 6 mi 1 hrs 10 min walk / 13 min drive

WINDSOR CASTLE

Historic monument

Access: 9.66 km / 6 mi 1 hrs 20 min walk / 13 min drive

VIRGINIA WATER LAKE

Lake

Access: 8.05 km / 5 mi 1 hrs walk / 11 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

RIVERSIDE RESTAURANT

Non contractual photo

The Riverside Restaurant invites you to sample the very best in food and beverage. Choose from a wide range of traditional and international dishes, prepared from only the freshest and highest quality ingredients.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 30 m² / 322.917 sq ft
Maximum seats capacity: 40
Maximum capacity for banquets: 24

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Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating 3.5/5 1,074 reviews

Comfortable stay

Emma W Solo travel - 12/10/2024 TripAdvisor review

Stayed at this hotel twice due to working in the area. Found all the staff welcoming and helpful. Magda was extremely helpful and provided me with information about the area and always had a smile. Rooms were to a standard I would expect and if you have any issue they are quick to resolve. Would recommend if in the Staines area

Hotel off The Shining

Helen B 11/22/2024 TripAdvisor review

I drove past this place 3 times thinking that it was shut down decrepit old place stunk of stale beer there was blood stains on the walls and everything woke up with a sore back due to hard mattress don’t stay here unless you like skunks and rats disgusting!

Bizarre Mercure Experience

804vinces 11/16/2024 TripAdvisor review

Not the quality of most Mercures and I’ve stayed in quite a few, - no lift, very basic, tired room with a strange smell. On check in I was told the bar was 24hrs, but when I came back at 11.00pm was told I would have to wait until 1.00am for it to reopen, due to staff change over. The bar manager was just downright rude saying reception was wrong Bizarre!

Do they understand customers are actually paying to stay here?

dhps1979 Families - 11/9/2024 TripAdvisor review

Although the rooms are decent enough, very comfortable beds and lovely balcony looking over the river Thames… Any interaction with the staff just felt rather odd? I just felt they lacked any training in hospitality or customer service, one evening the fire alarm repeatedly went off during the early hours and when brought to attention of the reception staff he couldn’t even say sorry, just repeatedly pointed out it was for our safety, which I understand, but it should not have repeatedly gone off! Also when asking at the bar what wine they had the barman just pointed at the list! Anyway, not bad for a nice hotel near Thorpe Park.

Great stay

miroslavab461 Business - 10/25/2024 TripAdvisor review

Stayed one night only, great location, fantastic walks by the river. Wonderful friendly staff, top marks for Magda! Very helpful and efficient. Parking available outside the hotel, very convenient. Would definitely recommend and will come back again.

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Web-users rating

Other web-users rate our hotel

93 reviews 8.4/10 Location
130 reviews 7.5/10 Room
81 reviews 8.8/10 Service
74 reviews 7.1/10 Comfort
48 reviews 5.6/10 Value
39 reviews 8.4/10 Cleanliness
35 reviews 5.9/10 Breakfast
31 reviews 3.4/10 Amenities

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All our hotels in Staines

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.