Mercure Shrewsbury Albrighton Hall Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.1/5 1,440 reviews

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Mercure Shrewsbury Albrighton Hall Hotel & Spa - Image 4
Ellesmere Road, Albrighton, SY4 3AG SHREWSBURY, United Kingdom

Description

Hotel extras

  • 18th Century manor house with original features

  • Located 4 Miles From Shrewsbury Town Centre

  • 4-star rated wedding venue located on-site

  • Just 3.5miles from Shrewsbury railway station

  • Leisure facilities, including swimming pool

Our accommodation(s)

Hotel location

Mercure Shrewsbury Albrighton Hall Hotel & Spa

Ellesmere Road, Albrighton
SY4 3AG SHREWSBURY
United Kingdom

GPS:52.75736, -2.746925

Telephone
Fax +44 1939 291123

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,440 reviews

TripAdvisor Rating  4.0/5  3,023 reviews

Good location with pleasant grounds

Customer review rating 3.5/5

Gillian M. Couples - Confirmed reviews ALL

Staff pleasant & helpful however issues with a straight pin in bedding causing injury. Spa area dirty- lots of fluff and dust over the floor on consecutive days ( not cleaned) then an infestation of ants in same area

Beautiful Location

Customer review rating 5.0/5

K S. Friends - Confirmed reviews ALL

Lovely hotel. Friendly & helpful staff that go above & beyond to accommodate your needs. In all a very pleasant relaxing stay I would highly recommend.

Lovely evening meal and nice staff but room was tired and breakfast poor

Customer review rating 3.0/5

Rachel Couples - Confirmed reviews ALL

We booked through secret escapes on a one night deal which included evening meal. This was very good and the staff in the restaurant were friendly and polite and worked very hard. The room we had (63) was a room we have stayed in on a previous visit last year. It was very noticeable how tired the room looked, shabby decorations and fittings that were not working. The bathroom was also tired and the whole room looked as if it was ready for a revamp. This was also noticeable in the communal corridor areas. The breakfast in the morning was poor, lack of choice. The drinks machine was not good, lacked cups and was generally not well presented. Would have been nice to have hot drinks served to the table. There were cereals spilt on the tables where they were served and there was a lack of any fresh fruit- I asked if some more fruit could be brought out but none appeared. Very disappointing for a big hotel.

Lovely weekend

Customer review rating 5.0/5

Lisa Friends - Confirmed reviews ALL

Had a nice weekend, lovely massages and other treatments. Pool was lovely and warm and the sauna was very nice. The food was really nice and the waiting staff very friendly and welcoming. Our room was nice and spacious and comfortable. A lovely relaxing weekend!

Poor Leisure Centre and Gym Facilities

TripAdvisor rating 2.0/5

laner007 TripAdvisor review

Leisure facilities review. In the main gym area some of the cardio machines are faulty or do not work properly or as per specification, some (exercise bikes x2) have not worked for months. The pool is better but the jacuzzi is often not working, the steam room and saunas are again often not working or below expected temperatures. The aroma sauna has not been working for months now and the ice room has not worked for most of this year. The gents locker room/changing area has over 50 lockers but only approximately 10 lockers with a key. This facility has so much potential but in need of investment to bring it back up to a reasonable standard. I mentioned my concerns and frustration to the young guy at the reception area and he actually agreed with me.

Dear Ianer007, Thank you for sharing your feedback on this platform, I am sorry that you feel that our facilities are poor and I wish to reassure you that we are working at fixing the various issues and hoping to offer better facilities in the future. We hope you will however visit again our property in the near future and it's our hope you will see the positive changes which we are making. Kind regards The Albrighton Hall Hotel and Spa Team

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Other web-users rate our hotel

  • 504 reviews 9.4/10 Location
  • 1,633 reviews 6.7/10 Room
  • 1,415 reviews 7.9/10 Service
  • 51 reviews 2/10 WiFi
  • 1,028 reviews 6/10 Food
  • 692 reviews 5.4/10 Wellness Area
  • 574 reviews 7.6/10 Breakfast
  • 554 reviews 5.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.