Mercure Sheffield St Paul's Hotel & Spa

Mercure Sheffield St Paul's Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.7/5 1,171 reviews

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Description

Hotel extras

  • The Yard restaurant serves international cuisine

  • A fitness centre, including a spa, sauna and steam room

  • Indoor-heated swimming pool for all guests

  • Seven meeting rooms which can accommodate up to 600 guests

  • Central location, with excellent travel links

ALLSAFE approved hotel

Hotel location

Mercure Sheffield St Paul's Hotel & Spa

119 Norfolk street
S1 2JE SHEFFIELD
United Kingdom

  • BUS:  ARUNDEL GATE

  • SUPERTRAM:  SHEFFIELD STAT.

  • By plane

    MANCHESTER At 67.9km / 42.19 miles

  • By plane

    NOTTINGHAM At 61.2km / 38.03 miles

  • By plane

    SHEFFIELD At 9.3km / 5.78 miles

  • By train

    SHEFFIELD At 0.8km / 0.5 miles

GPS:53.380455, -1.468413

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE YARD

The Yard at St. Pauls adds more variety to your meal, offering contemporary British cuisine including quality steaks as well as the freshest and most beautifully prepared fish and seafood delicacies.

Our accommodation(s)

With 169 bedrooms, guests are offered a range of accommodation options including privilege rooms, spacious suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as air conditioning and WiFi . Every bedroom is in line with 4-star standards but some suites offer particularly inspiring views over the city, designed with panoramic windows so guests can enjoy and absorb every detail.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  1,171 reviews

TripAdvisor Rating  4.0/5  3,480 reviews

Poor experience.

Customer review rating 1.5/5

Martin Couples - Confirmed reviews ALL

Rude arrogant desk staff on our initial arrival. No welcome or even a hello. Room - toilet seat broken, air con vent not cleaned for weeks, full of fluff, TV not switched on at the main socket, had to reach behind the unit to switch on. Allocated room 403, good view of the Peace gardens but very little sleep. The room is next to the lift. All night we were woken by the sound of the lift mechanism activating. Sounds like a turbo prop spooling up, try it! This room should not be used.

Standards have dropped considerably

Customer review rating 1.5/5

Chris C. Business - Confirmed reviews ALL

I have stayed in the hotels on numerous pre and post lockdown and i can honestly state that its standards have lowered while at the same time the prices have increased! I stayed in the hotel on Monday evening (20/6/22- room 132) the first thing i noted was that one of the lifts is still out of service (and has been for well over a year) . I got into my room to see that a hairdryer had been left of the side with a soiled towel and that there was no TV in the room. I later went to the bar which is now a joke. There were a few other minor things but i can honestly state that standards have slipped. Please also note you are dealing with Chris C. (ch…).

Great location. Excellent service. Lovely room.

Customer review rating 5.0/5

Phill H. Couples - Confirmed reviews ALL

We spent a lot of the weekend watching the world go bye through the window of out junior suite the rest exploring the wonderful city of Sheffield. Enjoyed every moment of our trip from check in to check out.

Hotel now looking and feeling very tired

Customer review rating 1.5/5

David W. Business - Confirmed reviews ALL

I stayed with you last Monday for the first time in a while. The hotel looks and feels tired and the service was poor. Only one lift working, no room service and possibly the oldest working (just about) treadmill in the gym. Neither the check in person or the check out person seemed to know what they were doing although they did try to be helpful. I've been overcharged by just over £100 and can't get through to anybody to sort it out. Really quite shabby.

Great hotel, perfect location

Customer review rating 5.0/5

Issy C. Couples - Confirmed reviews ALL

Lovely hotel in the centre of Sheffield surrounding by different kinds of restaurants and cafes. More relaxing and enjoyable.

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