Mercure Blackburn Dunkenhalgh Hotel & Spa 4 étoiles

Note Avis clients (Note ALL) 4.2/5 360 avis

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Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 1
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Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 4
Blackburn Road, Clayton Le Moors Lancashire, BB5 5JP BLACKBURN, Royaume-Uni

Description

Les plus de l'hôtel

  • 700 year-old country manor retaining its original features

  • 13 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities (Chargeable at £10pp)

  • Popular wedding reception destination for up to 300 guests

  • Salons de beauté proposant une large gamme de soins

Nos hébergements

Localisation de l'hôtel

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
Royaume-Uni

GPS:53.768386, -2.39473

Téléphone
Fax +44 1254 872230

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

CAMEO RESTAURANT

Le très renommé restaurant du Mercire Dunkenhalgh a aussi bénéficié des travaux de rénovation. Le Cameo a été élégamment décoré pour rehausser son charme et rendre son cadre encore plus accueillant.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.2/5  360 avis

Note TripAdvisor  3.9/5  903 avis

Well done (short) Lilly

Note TripAdvisor 5.0/5

Jermaine R Avis TripAdvisor

Lilly (the short one) the waitress was absolutely great tonight she worked wonders on an absolute manic night she deserves some sort of recognition if management sees this please let her know her hospitality was much appreciated much much appreciated thank you Lilly (tinkerbel). 👍

No Hot Water No Heating

Note TripAdvisor 2.0/5

carolwT7807XZ Avis TripAdvisor

We noticed someone checking the radiators in the room next door. Needless to say our room was cold. I went in search of someone to rectify this. I was told the radiators needed bleeding that’s why no heating 🤨 no not the case at all The corridor was cold too. He came back with a small space heater. Which had to be turned off at night due to the noise. Therefore a cold night. We then noticed no hot water again off I went to the unmanned reception I called the number. No on answered the phone. I asked a waitress to find someone The was eventually rectified at 11.30pm. Not what I’d expect from a nice looking hotel and spa. Not a good visit and do not recommend

Dear Carol, Thank you for taking the time to share your experience at the Mercure Blackburn Dunkenhalgh Hotel & Spa. I sincerely apologize for the inconveniences you faced during your stay, particularly the issues with heating and hot water. It is our goal to ensure that all guests have a comfortable and pleasant experience, and I regret that we fell short in this instance. I understand how frustrating it can be when essential amenities are not functioning properly, especially during your stay. While our maintenance team strives to address such issues promptly, it seems that we did not meet your expectations this time. I appreciate your feedback regarding the unavailability of staff during your attempts to seek assistance, which is an important aspect of our guest service policy. Please be assured that your comments will be reviewed with the team to improve our response times and overall service. Thank you once again for your feedback. We hope to have the opportunity to welcome you back under better circumstances in the future. Best regards, Mercure Blackburn Dunkenhalgh Hotel & Spa

Simply splendid.

Note TripAdvisor 5.0/5

richardjgreen33 Avis TripAdvisor

I thought I had previously reviewed our visit, but in case I’ve recently been censored, here’s another try. We stayed two nights via a db+b deal. A very friendly welcome from reception, where we discovered that a different room was chosen. On the second floor miles away, but with a great view of the landscape beyond. The room was big and spotless, and probably the quietest we’ve ever experienced. No doubt because it’s location. Anyway all brilliant. Also to mention, a lovely stroll to the Thorn Inn, a character pub. And an even better walk from there, along the canal to the Roebuck pub, a character pub full of characters ! And another thing, have a nosey in the original hotel rooms, at some superb architectural features. So we really enjoyed our stay, and would recommend to all.

Dear Richard, Thank you for taking the time to share your thoughts about your recent stay with us. We are delighted to hear that you enjoyed your experience and appreciated the friendly welcome from our reception team. It is wonderful to know that the room met your expectations in terms of size, cleanliness, and tranquility, as we strive to provide our guests with a comfortable environment. We are also pleased to hear that you enjoyed the scenic walks to the nearby pubs and had the opportunity to explore the architectural features of our hotel. Your recommendation means a great deal to us, and we are grateful for your positive feedback. We look forward to welcoming you back in the future for another splendid stay. Best regards, Mercure Blackburn Dunkenhalgh Hotel & Spa

Great weekend break

Note TripAdvisor 4.0/5

emilydL9747PQ Avis TripAdvisor

Really lovely weekend stay at the hotel and spa. Both are starting to look a little tired round the edges, but the quality of service and facilities more than made up for this.

Dear Emily, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you enjoyed your weekend and appreciated the quality of service and facilities. Your comments about the condition of the hotel and spa will be taken into consideration for future improvements. Best regards, Mercure Blackburn Dunkenhalgh Hotel & Spa

Lovely day off work!

Note TripAdvisor 5.0/5

catherinetM4875HH Avis TripAdvisor

I came with my Mum and sister for a spa day, which was really lovely and relaxing. The deal included afternoon tea which was delicious. We’ll be back for another visit!

Dear Catherine, Thank you for your delightful feedback regarding your recent spa day with us. We are pleased to hear that you enjoyed the relaxing atmosphere and the delicious afternoon tea. We look forward to welcoming you and your family back for another visit in the future. Best regards, Mercure Blackburn Dunkenhalgh Hotel & Spa

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 230 avis 9.2/10 Site
  • 898 avis 6.7/10 Chambre
  • 724 avis 8/10 Service
  • 22 avis 3.6/10 Internet
  • 438 avis 6.3/10 Repas
  • 283 avis 5.2/10 Propreté
  • 273 avis 6.8/10 Petit déjeuner
  • 218 avis 5.4/10 Qualité/prix

Dispensé par Trustyou

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