Mercure Blackburn Dunkenhalgh Hotel & Spa 4 étoiles

Note Avis clients (Note ALL) 4.2/5 1 234 avis

Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 1
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 2
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 3
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 4

Description

Les plus de l'hôtel

  • 700 year-old country manor retaining its original features

  • 13 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities (Chargeable at £10pp)

  • Popular wedding reception destination for up to 300 guests

  • Salons de beauté proposant une large gamme de soins

Nos hébergements

Localisation de l'hôtel

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
Royaume-Uni

GPS:53.768386, -2.39473

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Animaux non admis
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

CAMEO RESTAURANT

Le très renommé restaurant du Mercire Dunkenhalgh a aussi bénéficié des travaux de rénovation. Le Cameo a été élégamment décoré pour rehausser son charme et rendre son cadre encore plus accueillant.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.2/5  1 234 avis

Note TripAdvisor  4.0/5  733 avis

Underwhelmed

Note TripAdvisor 3.0/5

Billgc En famille - Avis TripAdvisor

Disappointing in some levels mainly the distance between reception and rooms. You pass through several rooms then cut across a covered walk way another long corridor and down a flight of stairs. The room was big with a huge hard bed. The restaurant food we had first night was underwhelming for the price. Building looking tired, dated and wouldn’t rush back

Lovely stay spoilt

Note TripAdvisor 4.0/5

janetc529 Avis TripAdvisor

We stayed here using a Wowcher voucher bought as gift, there was a mix up whilst checking in which was dealt with quickly and professionally by the reception staff. We were allocated a lovely room and enjoyed the excellent Spa facilities. Breakfast was plentiful and the staff were attentive and friendly. Now for the negatives... we booked for dinner at 7pm and arrived promptly, we were shown to a table at the back of the restaurant after waiting approx 20 minutes someone came to take our drinks and food order,both which arrived promptly. Once finishing our mains 30 mins or more passed with out anyone coming to see if we needed more drinks or to order dessert,We eventually managed to catch the eye of a waitress to enquire about the dessert menu, she seemed most put out that we didn't have one and that she had to fetch one, so much so that after 15 minutes she hadn't brought one. We had had enough by then and walked out. I don't think it was too much of a coincidence that most of the other tables were occupied by young men all who appeared to receive much better service from the young female staff. Our stay would have been perfect had it not been for the shocking service received in the restaurant.

Excellent hotel

Note TripAdvisor 5.0/5

Rastrickrover Avis TripAdvisor

53rd Wedding anniversary was made extra special. We were upgraded, bedroom decorated, thanks to the wonderful housekeeping people, all totally unexpected. We stayed one night, enjoyed drinks in the bar and a meal in the restaurant. The menu was small but enough choices and freshly prepared. Ladies need a shawl if staying in the new annex as to reach this there is a covered walkway but open to any windy weather. We didn't have any problems parking and as long,as you are a resident there is no charge. We didn't have time to sample the pool or spa. The staff were very friendly and helpful. I must say the full breakfast was the best I've ever had. Sausages were tasty, bacon good full rashers, scrambled eggs firm snd not watery like some hotels. There was also a choice of poached or fried eggs. Thus hotel was perfect for our stay. Not too far to travel from Huddersfield for a one nighter.

Thank you so much for sharing such a lovely review! We’re delighted that we could help make your 53rd wedding anniversary extra special, and we’re pleased to hear that the room upgrade and decorations exceeded your expectations. I’ll be sure to pass on your thanks to our housekeeping team for their thoughtful touches. It’s great to know you enjoyed the bar, restaurant, and breakfast, especially the sausages, bacon, and eggs. We take pride in providing freshly prepared, quality meals, and it’s wonderful to hear that it made such a positive impression on you. We also appreciate your tip about the shawl for the walkway. We hope you’ll have the chance to enjoy the pool and spa on your next visit. Thank you again for choosing our hotel for your special occasion. We hope to welcome you back soon. Kind regards Nick Parry. General Manager

Anna, you are the best.

Note TripAdvisor 5.0/5

Andrew R Escapade entre amis - Avis TripAdvisor

Thanks to Anna, who made us very welcome. Bar service was 11 out of 10. Anna was very professional and very helpful on what to order for dinner. Thanks, Anna. When others let us down, you were there to make our stay pleasant. We all said we would come back as long as Anna is still there.

Thank you so much for your wonderful review! We’re thrilled to hear that Anna made such a positive impact on your stay—she truly is a star, and we’ll be sure to pass along your kind words to her. It’s great to know that she was able to provide excellent service and guidance, making your experience even more enjoyable. We’re so glad to hear you’re planning to return, and we’d be delighted to welcome you back .We look forward to seeing you again soon Kind regards Nick Parry. General Manager

Why do you have to pay to use the pool!!!!!!!!!!

Note TripAdvisor 2.0/5

Brian H Avis TripAdvisor

We were very disappointed that we had to pay £10 per person to go for a swim. Every other hotel of this standard use of the pool is included, and nowhere while booking did it mention this otherwise I would have looked elsewhere. I accept you have to pay for treatment, robes etc but not just to use the pool. Otherwise, the hotel was nice and the staff were friendly.

Thank you for taking the time to share your thoughts about your recent stay. We’re pleased to hear that you found the hotel to your liking and that our staff made a positive impression. I’m truly sorry to learn of your disappointment regarding the charge for pool use. I completely understand how this might have come as an unpleasant surprise, especially if it wasn’t clearly communicated during the booking process. Thank you again for your feedback—it’s important for us to learn and grow from guest experiences. We hope that despite this issue, you might consider staying with us again in the future. Kind regards Nick Parr. General Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 254 avis 9.1/10 Site
  • 1 209 avis 7.1/10 Chambre
  • 1 088 avis 8.1/10 Service
  • 22 avis 4.8/10 Internet
  • 794 avis 6/10 Repas
  • 416 avis 7.5/10 Espace bien-être
  • 412 avis 6.2/10 Propreté
  • 377 avis 7.4/10 Petit déjeuner

Dispensé par Trustyou

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