Mercure Haydock Hotel 4 étoiles

Note Avis clients (Note ALL) 4.1/5 198 avis

Meilleur prix
garanti
Mercure Haydock Hotel - Image 1
Mercure Haydock Hotel - Image 2
Mercure Haydock Hotel - Image 3
Mercure Haydock Hotel - Image 4
Penny, LANE, WA119SG HAYDOCK, Royaume-Uni

Description

Les plus de l'hôtel

  • 13 fully-equipped meeting rooms for up to 180+ guests

  • Wedding facilities capable of accommodating 180 guests

  • On-site leisure facilities available for all guests

  • Beechers restaurant serves a selection of bistro-style meals

  • We are working towards being a Green Key certified which means we will meet a set of high stan

Nos hébergements

Localisation de l'hôtel

Mercure Haydock Hotel

Penny, LANE
WA119SG HAYDOCK
Royaume-Uni

GPS:53.472972, -2.637943

Téléphone
Fax +44 1942 559940

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.1/5  198 avis

Note TripAdvisor  4.2/5  1 399 avis

Good stay

Note TripAdvisor 5.0/5

MayasR4311ZY Avis TripAdvisor

Great hotel for a work stay! The room was spacious and spotlessly clean, with excellent Wi-Fi that worked perfectly throughout my stay. While the room is a little dated, it has everything you could possibly need. The food was fantastic, and the staff were incredibly friendly, polite, and always happy to help. I would happily stay here again.

Not recommended

Note TripAdvisor 1.0/5

sandravnj Avis TripAdvisor

Cold rooms & expensive drinks. Our room was very cold even with the heating turned up high. The sheets & quilt cover was very cold to the touch. When ordering drinks at the bar we were charged £1.80 on top of the price for a service charge. We refused to pay this charge even though they tried to keep charging it every time we went to the bar. I would not recommend this hotel.

Dear sandravnj, Thank you for taking the time to share your feedback following your stay with us. Your comments regarding room temperature and bedding comfort are noted, as are your observations about drink pricing and the service charge applied at the bar. Feedback such as this is important in helping us review both guest comfort and how charges are communicated during service. While it is disappointing to read that your experience did not meet your expectations, we appreciate you sharing your perspective, as it contributes to our ongoing evaluation of guest experience and operational practices. Thank you again for providing your feedback. Kind regards, Ion Gavrilas General Manager Mercure Haydock Park Hotel

Disappointment

Note TripAdvisor 1.0/5

Mo A Avis TripAdvisor

I am currently staying at the Mercure Haydock Park Hotel for a couple of nights, and the experience has been very disappointing. The bed is extremely uncomfortable, the pillows are worn out, and the TV in the room is not working. The bathroom is in poor condition, with visible rust in the bathtub, which raises concerns about maintenance and cleanliness. These issues fall well below the standard expected from a Mercure brand . Based on my experience so far, I would not recommend this property, as there are far better alternatives available at a similar price.

Dear 357mohamedo, Thank you for taking the time to share your feedback during your stay with us. Your comments regarding room comfort, bedding, television functionality, and the condition of the bathroom are noted. Feedback of this nature is important, as it highlights areas where the guest experience has not aligned with expectations associated with the Mercure brand. As mentioned in other responses, we are currently implementing new operational processes alongside the early stages of a soft refurbishment programme. These works are focused on improving room condition, comfort, and overall presentation, and feedback such as yours helps inform where attention is most needed. While it is disappointing to read that your stay did not meet your expectations, we appreciate you sharing a clear account of your experience, as guest insight plays an important role in guiding ongoing improvements. Kind regards, Ion Gavrilas General Manager Mercure Haydock Park Hotel

Gute Alternative zum Zentrum

Note TripAdvisor 4.0/5

beablk73 Avis TripAdvisor

Ruhiges Hotel außerhalb gelegen, großer Parkplatz, Zimmer und Ausstattung sind gepflegt, Personal ist geschult, leider war an der Bar die Bierkühlung kaputt, das Flaschenbier war leider deutlich überteuert, Frühstück war okay mit Luft nach oben.

Dear beablk73, Thank you for taking the time to share your experience at our hotel. I’m glad to hear that you found our location peaceful and our staff attentive to your needs. We strive to maintain a high standard, and it’s rewarding to know that our clean, well-kept facilities made a positive impression. I sincerely apologize for the inconvenience you faced with the beer cooling issue at the bar and the pricing of the bottled beer. Your feedback is invaluable, and I will be sure to address this with our team to ensure improvements are made. As for breakfast, I appreciate your comments and am committed to enhancing our offerings for our guests. Thank you once again for your insights, and I hope to welcome you back to Mercure Haydock Park Hotel for an even better experience in the future. Warm regards, Ion Gavrilas General Manager Mercure Haydock Park Hotel

Zeer fijne ontvangst en leuk verblijf

Note TripAdvisor 4.0/5

Navigate02461371284 Avis TripAdvisor

Was voor zaken in dit hotel en wat mij dadelijk opviel was dat dit een Heel fijn Hotel is en een zeer vriendelijke en professionele ontvangst heeft en dit vooral van Michelle aan de receptie. Ze was zeer behulpzaam en helpt je dadelijk indien er een probleem is.

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Haydock. I am delighted you enjoyed your stay and appreciate the four-star rating! Your kind words will be passed on to the team who I am sure will be thrilled. To book your next stay please do not hesitate to contact me directly at steven.hayes@accor.com, I would be happy to assist you with your booking personally. We all look forward to welcoming you back in the near future. Kind Regards Steven Hayes

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 242 avis 8.9/10 Site
  • 765 avis 5.6/10 Chambre
  • 1 074 avis 8.7/10 Service
  • 6 avis 8.8/10 Internet
  • 273 avis 5.6/10 Propreté
  • 208 avis 4.8/10 Qualité/prix
  • 191 avis 5.9/10 Petit déjeuner
  • 81 avis 3.8/10 Espace bien-être

Dispensé par Trustyou

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