Mercure Haydock Hotel 4 étoiles

Note Avis clients (Note ALL) 4.1/5 214 avis

Meilleur prix
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Mercure Haydock Hotel - Image 1
Mercure Haydock Hotel - Image 2
Mercure Haydock Hotel - Image 3
Mercure Haydock Hotel - Image 4
Penny, LANE, WA119SG HAYDOCK, Royaume-Uni

Description

Les plus de l'hôtel

  • 13 fully-equipped meeting rooms for up to 180+ guests

  • Wedding facilities capable of accommodating 180 guests

  • On-site leisure facilities available for all guests

  • Beechers restaurant serves a selection of bistro-style meals

  • We are working towards being a Green Key certified which means we will meet a set of high stan

Nos hébergements

Localisation de l'hôtel

Mercure Haydock Hotel

Penny, LANE
WA119SG HAYDOCK
Royaume-Uni

GPS:53.472972, -2.637943

Téléphone
Fax +44 1942 559940

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.1/5  214 avis

Note TripAdvisor  4.2/5  1 390 avis

Certificat d'excellence 2024

Amazing Xmas Lunch

Note TripAdvisor 5.0/5

67bgsgg Avis TripAdvisor

The food was great, the atmosphere felt properly festive, and the staff were friendly and welcoming even though it was a busy day. We genuinely enjoyed ourselves and would happily go back again 🎄😊

3 night stay

Note TripAdvisor 1.0/5

paul b Avis TripAdvisor

We arrived on the 12 December 2025 all the hotel staff were excellent but when we got to the room no heat the room was freezing cold I went to reception they said sorry we sort it the next day after I complained again they left a electric heater in room No central heating all weekend. We booked a table in restaurant for dinner ended up in conservatory that was also cold in there and the meal was terrible and to rub salt into the wound they added 10% surcharge to the bill which I refused to pay the sink tap in bathroom was lose the toilet seat had a stop missing on one side . The management need To go and stay at mecure hotels in York ,Telford ,Barnsley , just to name a few to see the excellent quality of their food and hotels to name just a few I have a Accor member for about 25 years and had such a poor stay We never stay in this mecure again.

Dear Paul, Thank you for taking the time to share your feedback following your three-night stay at Mercure Haydock Park Hotel, and for your many years of loyalty as an Accor member. While I regret that your experience did not fully meet your expectations, I appreciate the opportunity to review your comments. I am pleased to note your recognition of our hotel team, who consistently strive to provide professional and attentive service. Regarding the room temperature, our team responded to your concerns during the stay and provided a temporary solution while further checks were undertaken. Although this may not have aligned with your personal expectations, every effort was made to support your comfort during a particularly busy winter period. With regard to the restaurant experience, seating arrangements and service locations are occasionally adjusted based on operational requirements. Feedback on food and ambience is subjective, however your comments have been noted as part of our ongoing reviews. The discretionary service charge applied is standard practice and is always optional, as acknowledged at the time. I note your comparison with other Mercure hotels and respect your perspective as a frequent user of the brand. Each property operates within its own environment and infrastructure, and we continuously focus on maintaining consistency while balancing the realities of a historic building. While I am sorry that this visit did not leave you with a positive impression, I thank you for sharing your views. Should you wish to discuss your stay further, the hotel management team remains open to direct contact. Kind regards, Ion Gavrilas General Manager Mercure Haydock Park Hotel

Two uninvited guests in my room

Note TripAdvisor 1.0/5

colinm463 Avis TripAdvisor

Checked in and went to my room to find 2 young lads in my room. When challenged they scuttled away. Went to reception to find out what was going on and they said they knew 2 boys were wandering around the hotel. They were not going to take any action. I suggested they call the police as the lads had accessed my room. They didn't seem to know what to do. I'm not aware of the police were ever called. Will definitely never stay here again.

Dear Colin, Thank you for taking the time to share your feedback following your stay at Mercure Haydock Park Hotel. I am sorry to read that your visit was unsettling and that it did not meet your expectations. The safety and security of our guests is taken extremely seriously. Situations involving unauthorised individuals are managed in line with established procedures, and our team is trained to respond appropriately based on the information available at the time. While I am unable to comment on specific operational details in a public forum, I can assure you that matters of this nature are reviewed internally whenever concerns are raised. I appreciate you bringing your experience to our attention, and I regret that this stay has led you to feel negatively about returning. Should you wish to discuss your concerns further, the hotel management team would be willing to engage directly. Kind regards, Ion Gavrilas General Manager Mercure Haydock Park Hotel

Gute Alternative zum Zentrum

Note TripAdvisor 4.0/5

beablk73 Avis TripAdvisor

Ruhiges Hotel außerhalb gelegen, großer Parkplatz, Zimmer und Ausstattung sind gepflegt, Personal ist geschult, leider war an der Bar die Bierkühlung kaputt, das Flaschenbier war leider deutlich überteuert, Frühstück war okay mit Luft nach oben.

Dear beablk73, Thank you for taking the time to share your experience at our hotel. I’m glad to hear that you found our location peaceful and our staff attentive to your needs. We strive to maintain a high standard, and it’s rewarding to know that our clean, well-kept facilities made a positive impression. I sincerely apologize for the inconvenience you faced with the beer cooling issue at the bar and the pricing of the bottled beer. Your feedback is invaluable, and I will be sure to address this with our team to ensure improvements are made. As for breakfast, I appreciate your comments and am committed to enhancing our offerings for our guests. Thank you once again for your insights, and I hope to welcome you back to Mercure Haydock Park Hotel for an even better experience in the future. Warm regards, Ion Gavrilas General Manager Mercure Haydock Park Hotel

Zeer fijne ontvangst en leuk verblijf

Note TripAdvisor 4.0/5

Navigate02461371284 Avis TripAdvisor

Was voor zaken in dit hotel en wat mij dadelijk opviel was dat dit een Heel fijn Hotel is en een zeer vriendelijke en professionele ontvangst heeft en dit vooral van Michelle aan de receptie. Ze was zeer behulpzaam en helpt je dadelijk indien er een probleem is.

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Haydock. I am delighted you enjoyed your stay and appreciate the four-star rating! Your kind words will be passed on to the team who I am sure will be thrilled. To book your next stay please do not hesitate to contact me directly at steven.hayes@accor.com, I would be happy to assist you with your booking personally. We all look forward to welcoming you back in the near future. Kind Regards Steven Hayes

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 247 avis 9/10 Site
  • 780 avis 5.8/10 Chambre
  • 1 070 avis 8.7/10 Service
  • 5 avis 8.1/10 Internet
  • 274 avis 6/10 Propreté
  • 208 avis 4.8/10 Qualité/prix
  • 197 avis 6/10 Petit déjeuner

Dispensé par Trustyou

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Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.