Mercure Haydock Hotel 4 étoiles

Note Avis clients (Note ALL) 4.0/5 677 avis

Meilleur prix
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Mercure Haydock Hotel - Image 1
Mercure Haydock Hotel - Image 2
Mercure Haydock Hotel - Image 3
Mercure Haydock Hotel - Image 4
Penny, LANE, WA119SG HAYDOCK, Royaume-Uni

Description

Les plus de l'hôtel

  • 13 fully-equipped meeting rooms for up to 180+ guests

  • Wedding facilities capable of accommodating 180 guests

  • On-site leisure facilities available for all guests

  • Beechers restaurant serves a selection of bistro-style meals

  • We are working towards being a Green Key certified which means we will meet a set of high stan

Nos hébergements

Localisation de l'hôtel

Mercure Haydock Hotel

Penny, LANE
WA119SG HAYDOCK
Royaume-Uni

GPS:53.472972, -2.637943

Téléphone
Fax +44 1942 559940

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.0/5  677 avis

Note TripAdvisor  4.2/5  1 325 avis

Certificat d'excellence 2024

food still frozen in middle thrown together presentation awful

Note TripAdvisor 1.0/5

gerry c Avis TripAdvisor

afternoon tea .The food was frozen in the middle scones wet in the middle ,jam and cream not enough for one never mind two people.shower blocked with tape in changing room had to wait 20 mind before we could shower. Last visit Jacuzzi broken . The standard has hit rock bottom this was a present for my 70th birthday from my family .the cakes dreadful diabetics nightmare .NEVER AGAIN .ti seems when a party goes they get good food when it is only two they get the left overs .

Dear Guest, Thank you so much for taking the time to share your feedback about your stay at Mercure Haydock. Your insights are invaluable to us. I truly apologize that your experience fell short of the exceptional quality we aim to provide. I would greatly appreciate it if you could reach out to me directly at steven.hayes@accor.com with the details of your stay. Your input will help me address any concerns and ensure that we enhance the experience for our future guests. Once again, I am genuinely sorry and hope we can welcome you back in the future to show you the level of service we are known for. Warm regards, Steven Hayes Senior General Manager

Good location, worn out facilities, not great customer service

Note TripAdvisor 3.0/5

Lee R Voyage solo - Avis TripAdvisor

Positives… - locality … served a purpose for my visit to St. Helens - room & bed comfortably Negatives… - slow reception service. She appeared disinterested. Twice I walked away whilst waiting to book food or ask advice - the place had obviously been painted so smell of fresh paint wafting into rooms - room was dated … bedside lights didn’t work, rusty taps, peeling paint & wallpaper - can’t work out why phone is next to toilet high up on the wall (unless I’ve missed something) All minor negatives but reception was main issue. I checked in online but then had to fill in the same details (as they had to check phone number was correct), standing there for 15 mins whilst she had to find a room key, blaming previous receptionist. I didn’t book breakfast online but thought I’d do it at reception … gave up after waiting ten minutes whilst she was on phone. Similar when buying drinks in the evening … gave up after standing there ten minutes. You can’t change a lot of the building issues, but customer service is important

Dear Lee, Thank you so much for taking the time to share your feedback about your stay at Mercure Haydock. Your insights are invaluable to us. I truly apologize that your experience fell short of the exceptional quality we aim to provide. I would greatly appreciate it if you could reach out to me directly at steven.hayes@accor.com with the details of your stay. Your input will help me address any concerns and ensure that we enhance the experience for our future guests. Once again, I am genuinely sorry and hope we can welcome you back in the future to show you the level of service we are known for. Warm regards, Steven Hayes Senior General Manager

A lovely hotel

Note TripAdvisor 5.0/5

Gaynor91 Avis TripAdvisor

Just arrived home from The Coronation street experience, we stayed at this hotel overnight, as we had travelled up from South Wales. The hotel is lovely, the staff were friendly, efficient and helpful. Our room was large, with twin beds which were lovely and comfortable, and the pillows were soft and comfortable. The breakfast was plentiful and delicious, lots of choices.

Dear Guest, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. It’s great to know our team made your visit pleasant and enjoyable. We would love to welcome you back on your next trip. Safe travels until then! Best regards, Steven Hayes Senior General Manager

A lovely stay

Note TripAdvisor 5.0/5

jessicaneala Professionnel - Avis TripAdvisor

I stayed 2 nights in a privilege room. Room was dated but very cozy and homely. A decent size room with a very comfortable bed and good sized bathroom. The card and chocolate was a nice touch. All staff I encountered were so friendly and helpful especially the lady who checked me in and the gentleman running breakfast service. Thank you for a great couple of days!

Dear Jessica, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. It’s great to know our team made your visit pleasant and enjoyable. We would love to welcome you back on your next trip. Safe travels until then! Best regards, Steven Hayes Senior General Manager

Zeer fijne ontvangst en leuk verblijf

Note TripAdvisor 4.0/5

Navigate02461371284 Avis TripAdvisor

Was voor zaken in dit hotel en wat mij dadelijk opviel was dat dit een Heel fijn Hotel is en een zeer vriendelijke en professionele ontvangst heeft en dit vooral van Michelle aan de receptie. Ze was zeer behulpzaam en helpt je dadelijk indien er een probleem is.

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Haydock. I am delighted you enjoyed your stay and appreciate the four-star rating! Your kind words will be passed on to the team who I am sure will be thrilled. To book your next stay please do not hesitate to contact me directly at steven.hayes@accor.com, I would be happy to assist you with your booking personally. We all look forward to welcoming you back in the near future. Kind Regards Steven Hayes

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 274 avis 9/10 Site
  • 1 041 avis 5.8/10 Chambre
  • 1 184 avis 8.7/10 Service
  • 7 avis 6.5/10 Internet
  • 374 avis 5.2/10 Propreté
  • 290 avis 5.7/10 Petit déjeuner
  • 254 avis 4.8/10 Qualité/prix

Dispensé par Trustyou

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Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.