Mercure Haydock Hotel 4 étoiles

Note Avis clients (Note ALL) 3.9/5 1 286 avis

Meilleur prix
garanti
Mercure Haydock Hotel - Image 1
Mercure Haydock Hotel - Image 2
Mercure Haydock Hotel - Image 3
Mercure Haydock Hotel - Image 4
Penny, LANE, WA119SG HAYDOCK, Royaume-Uni

Description

Les plus de l'hôtel

  • 13 fully-equipped meeting rooms for up to 180+ guests

  • Wedding facilities capable of accommodating 180 guests

  • On-site leisure facilities available for all guests

  • Beechers restaurant serves a selection of bistro-style meals

  • Traditional Georgian style building with original features

Nos hébergements

Localisation de l'hôtel

Mercure Haydock Hotel

Penny, LANE
WA119SG HAYDOCK
Royaume-Uni

GPS:53.472972, -2.637943

Téléphone
Fax +44 1942 559940

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  3.9/5  1 286 avis

Note TripAdvisor  4.0/5  1 284 avis

Certificat d'excellence 2024

Not a good meal

Note TripAdvisor 1.0/5

Nana-g990 Avis TripAdvisor

Stayed here on way to the ferry for the Isle of Man 21 people in our party…..food served was awful, dry chicken, tough uncooked green beans and a very small salad (child sized) so disappointed, no one asked if our meal was alright, they just arrived to clear the plates so that’s when I complained, the waitress apologised but nothing was done. I asked for a small piece of cheese for dessert and was told NO. Shocking for such a big hotel group. Glad we are only here for one night !

Absolutely lovely, thank you Mercure Haydock staff!

Note TripAdvisor 5.0/5

Colleen B Avis TripAdvisor

We have just had the best weekend staying at the Mercure Haydock Hotel. We went as a group booking with Bakers Dolphin coaches from Somerset. There were 42 people in our party visiting the Tatton Garden Show and RHS Bridgwater (both wonderful). On arrival the receptionists had check in down to a fine art, we all had rooms allocated within 10 mins of arrival. Great preparation (Marta had the perfect customer service). My friend and I wanted to swim, again Marta took the time to show where and how to access the pool. Dinner was sheduled for 7pm, again the dinning room staff were well prepared and the three course meal went like clockwork for 42 people! The meal was lovely. The bar and dinning room staff had excellent customer service too, thank you to Abi, Katie, Andy, Lucy Emily, and again Marta for making our stay so welcoming, we will return next year! from Colleen and Carol ( this was the feeling of all 42 people in our group). Not to mention they also had a wedding party to cope with at the same time. Great work to all staff!

Great hotel, comfy and clean

Note TripAdvisor 4.0/5

TrailBlazer762250 En famille - Avis TripAdvisor

Fantastic hotel, clean, comfy and spacious. Lovely facilities and great service on the whole. The one down-side was at breakfast on the Sunday morning which was served until 11. The food was hot and tasty but the staff appeared pit-out that we turned up at 10.30 and others after us about 10.45. They were checking their watches and muttering to each other, clearly bothered by having to deal with people one run up to 11am. One female member of staff (who I’m not naming her but who’s name I know if it’s needed) kept coming clearing plates away from our table while members of our party will still eating - bad etiquette and impolite!

Be careful when booking this hotel online

Note TripAdvisor 1.0/5

Nicola G En couple - Avis TripAdvisor

I booked this hotel through booking.com on a Saturday as we had booked tickets for the races after we seen they had availability. We arrived at the hotel and were told they were fully booked and had been for a couple of weeks. They were not very helpful at reception nor apologetic! I showed them my phone and said it’s still showing as availability right now so don’t you think you need to sort this out! To top it off I received a £100 parking fine from them a week later and when I emailed them about this it was finally cancelled but again no apology for all the stress this had caused.

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Haydock. I am sorry to hear the experience wasn't the normal quality we provide and I would ever so grateful if you could reach out to me directly on steven.hayes@accor.com with the issues you had during your stay. This would allow me to investigate them fully and ensure things are put right for future guests. Once again please accept my apologies and I hope we are able to rebuild your confidence in the future. Kind Regards Steven Hayes General Manager

Zeer fijne ontvangst en leuk verblijf

Note TripAdvisor 4.0/5

Navigate02461371284 Avis TripAdvisor

Was voor zaken in dit hotel en wat mij dadelijk opviel was dat dit een Heel fijn Hotel is en een zeer vriendelijke en professionele ontvangst heeft en dit vooral van Michelle aan de receptie. Ze was zeer behulpzaam en helpt je dadelijk indien er een probleem is.

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Haydock. I am delighted you enjoyed your stay and appreciate the four-star rating! Your kind words will be passed on to the team who I am sure will be thrilled. To book your next stay please do not hesitate to contact me directly at steven.hayes@accor.com, I would be happy to assist you with your booking personally. We all look forward to welcoming you back in the near future. Kind Regards Steven Hayes

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 304 avis 8.8/10 Site
  • 1 355 avis 5.4/10 Chambre
  • 1 304 avis 8.4/10 Service
  • 7 avis 8.1/10 Internet
  • 611 avis 5.8/10 Confort
  • 602 avis 5.6/10 Repas
  • 512 avis 4.7/10 Propreté
  • 414 avis 6.1/10 Petit déjeuner

Dispensé par Trustyou

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Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (TVA et taxe de séjour incluses) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.