Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,864 reviews

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Novotel Christchurch Cathedral Square - Image 1
Novotel Christchurch Cathedral Square - Image 2
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52 Cathedral Square, 8011 CHRISTCHURCH, New Zealand

Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Telephone
Fax +64 3 372 2112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,864 reviews

TripAdvisor Rating  4.1/5  1,525 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Shayam R. Families - Confirmed reviews ALL

The location is great and the staff were friendly and helpful. We stayed 3 nights

Kia Ora Shayam, Thank you for taking the time to share your feedback and for choosing to stay with us for your family trip. We’re delighted to hear that you enjoyed our great location and found our team to be friendly, helpful, and welcoming throughout your stay. It’s also wonderful to see such strong scores across arrival, cleanliness, and service—and we truly appreciate your loyalty as an ALL Gold member. Thank you as well for your comments regarding breakfast. We’re glad you enjoyed the quality and range of food, and we appreciate your suggestion about including barista coffee. Feedback like yours is invaluable as we review our offerings to ensure they meet the expectations and preferences of our guests. We hope to have the pleasure of welcoming you back to Novotel Christchurch Cathedral Square, and we look forward to making your next stay even more enjoyable. Ngā mihi nui, Bella Assistant Manager Novotel Cathedral Square

Customer review rating 4.0/5

Peter R. Business - Confirmed reviews ALL

Comfortable, good food

Kia Ora Peter, Thank you very much for taking the time to share your feedback following your recent stay at Novotel Christchurch Cathedral Square. We’re delighted to hear that your stay met your needs and that you found your room comfortable and enjoyed the food. It’s also great to know our Wi-Fi and overall facilities supported your business trip effectively. We appreciate your comment regarding the dining team feeling a bit rushed. Your feedback is valuable, and we will share it with our Food & Beverage leadership to ensure we continue improving the pace and attentiveness of our service. Thank you as well for your loyalty as an ALL – Accor Live Limitless Classic member. We’re pleased you would recommend both our hotel and the ALL programme, and we hope to build on this positive experience during your next visit. We look forward to welcoming you back to Novotel Christchurch Cathedral Square in the future. Ngā mihi nui, Bella Assistant Manager Novotel Cathedral Square

Customer review rating 4.0/5

Zona M. H. Business - Confirmed reviews ALL

Clean, tidy and comfortable.

Kia Ora Zona, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed a clean, tidy, and comfortable stay with us during your business trip. It’s great to know that the booking process and your overall experience met your expectations. We appreciate your comments regarding the WiFi speed. Your feedback is valuable, and we will review this with our team to ensure we continue improving the quality of our services. Thank you again for your recommendation. We hope to have the pleasure of welcoming you back to Novotel Christchurch Cathedral Square on your next visit to the area. Ngā mihi nui, Bella Assistant Manager Novotel Cathedral Square

Customer review rating 3.0/5

Michelle T. Business - Confirmed reviews ALL

For the amount of money we paid per night i would have thought that at least my room would have been serviced and it wasn't

Customer review rating 5.0/5

Leng C. T. Families - Confirmed reviews ALL

Very polite staffs

Dear Leng, Thank you very much for taking the time to share such an exceptional review of your stay with us. We are truly delighted to see your perfect scores across every aspect of your experience — from check-in and accommodation to breakfast, cleanliness, and our team’s service. It is especially rewarding to know that you found our hotel well located and our staff very polite. Your kind words mean a great deal to us, and I will be sure to share your compliments with the entire team. We are also pleased that your booking experience via the Accor ALL App was seamless, and we appreciate your continued loyalty as a Silver member. Knowing that you would happily recommend both our hotel and the ALL loyalty programme is the greatest compliment we could receive. Thank you once again for choosing to stay with us, and we truly hope to welcome you and your family back for another wonderful stay in the near future. Regards, Jenny Guest Services Agent Novotel Cathedral Square

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Other web-users rate our hotel

  • 1,167 reviews 9.3/10 Location
  • 1,350 reviews 7.1/10 Room
  • 1,498 reviews 9.1/10 Service
  • 16 reviews 5.7/10 WiFi
  • 537 reviews 5.9/10 Comfort
  • 434 reviews 7.9/10 Cleanliness
  • 377 reviews 7.6/10 Food
  • 361 reviews 7.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.