Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.4/5 2,783 reviews

Novotel Christchurch Cathedral Square - Image 1
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Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,783 reviews

TripAdvisor Rating  4.0/5  1,492 reviews

Certificate of excellence 2023

Well located

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

I went to pick up daughter who was not well and bring her back to Dunedin. Short notice in booking, smooth check in check out, the app helped. Daughter smiled when she walked into the room: pleases a dad’s heart. Location: cathedral square: what can I add to that? Great staff, location, room.

Kia Ora, Thank you for staying with us and for your wonderful feedback! We're thrilled to hear that you enjoyed our prime location and that our services met your expectations. We always aim to ensure a seamless check-in and check-out experience for our guests. Your kind words about our staff, location, and rooms mean a lot to us. We can’t wait to welcome you back soon! Best Regards, Joshua Wade Guest Services Manager

great location for shopping,

Customer review rating 4.5/5

Diane Families - Confirmed reviews ALL

very clean, had a good view, the staff were very helpful would stay there again, breakfast was yum.

Kia Ora Diane, Thank you for your kind review. We are delighted to hear that you enjoyed our great location, cleanliness, helpful staff, and delicious breakfast. We look forward to welcoming you back again. Best Regards, Aditya Patil Front Office Manager

A super comfortable hotel in the heart of the city, opposite the Cathedral and an easy walk to cafes and shops

TripAdvisor rating 5.0/5

BelC0001 TripAdvisor review

This is a modern, very comfortable hotel in the absolute heart of the city, opposite the Cathedral, next to the newly rebuilt Convention Centre, the Tramcar Stop, and a short walk to the major shopping centres. We booked an Executive room and found ourselves with an excellent view over the city as the Executive rooms are housed on the top three floors of the building (we were on the 12th floor). The executive rooms are provided with a mini fridge containing complimentary drinks (two cans of beer, three cans of soft drink and two bottles of mineral water) along with a plentiful supply of individual milk portion containers. All of this was replenished each day. The other mini bar under the desk contained snacks: a small bag each of potato chips, corn chips, salted peanuts, two chocolate bars and a large chocolate chip cookie. Likewise, all of these items were replenished daily (though we didn't actually eat of all it each day!). The room itself was clean and very comfortable, the bathroom containing shower and toilet. The handbasin and mirror was located just outside the sliding door to the bathroom - some reviewers have found this odd, but it suits us very well as one person can be using the hand basin (to fill the kettle with water to boil for coffee) if the actual bathroom is occupied. Water pressure was excellent. Breakfast each morning was located in the first floor restaurant and up to the usual high standards of Accor Group hot breakfasts. All of the hotel staff were super friendly, knowledgeable, helpful. Thank you! PS this hotel will be within a couple of blocks' walk to the new Stadium currently being built, which can fit 34,000 people and fitted with a roof.

Well located. Nice stay, quiet and comfy bed.

Customer review rating 4.5/5

Leon Business - Confirmed reviews ALL

EAsy and fast.

Kia Ora, We truly appreciate your positive feedback about our conveniently located hotel. It’s wonderful to hear that you enjoyed a quiet and comfortable stay. Our team is committed to ensuring that every guest has a seamless and enjoyable experience, and your kind words motivate us to keep delivering excellent service. We look forward to welcoming you back soon, and we hope to make your next visit even more memorable! Best Regards, Joshua Wade Guest Services Manager

Great location and great overall experience.

Customer review rating 4.5/5

Tahirua Families - Confirmed reviews ALL

Visiting Christchurch with our teenage daughter for a long weekend visiting family - the Novotel was perfectly positioned in the middle of the city. Staff and facilities were all smooth and sophisticated.

Kia Ora Tahirua, Thank you for sharing your positive experience! We’re thrilled to hear that you and your family enjoyed our great location and facilities during your stay. It was truly a pleasure hosting you. We also appreciate your feedback regarding the bathroom layout; your insights are invaluable as we continually strive to enhance our guests' experiences. We look forward to welcoming you back for another wonderful stay soon! Best Regards, Joshua Wade Guest Services Manager

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Other web-users rate our hotel

  • 878 reviews 9.1/10 Location
  • 1,189 reviews 7.2/10 Room
  • 1,314 reviews 9.3/10 Service
  • 15 reviews 6.6/10 WiFi
  • 376 reviews 7.9/10 Cleanliness
  • 337 reviews 7.3/10 Food
  • 305 reviews 7.6/10 Breakfast
  • 186 reviews 5/10 Value

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