Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,878 reviews

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Novotel Christchurch Cathedral Square - Image 1
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52 Cathedral Square, 8011 CHRISTCHURCH, New Zealand

Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

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Room 1

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Telephone
Fax +64 3 372 2112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,878 reviews

TripAdvisor Rating  4.1/5  1,519 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Timothy H. Families - 17/ 8/2025 Confirmed reviews ALL

Kia ora Timothy, Thank you so much for taking the time to share your experience with us. We’re delighted to hear that your family enjoyed your stay and that our location, team, and facilities made it such a positive visit. It’s wonderful to know that our reception, restaurant staff, and housekeeping team left such a friendly impression, and we’ll be sure to pass along your kind words. We’re especially pleased to hear that your little one enjoyed the Novotel toys and the kids’ play area—it’s always our goal to make families feel welcome and comfortable, no matter the age of our youngest guests. We also appreciate your feedback about your check-in experience and will use this to continue improving, so that your arrival is just as seamless as the rest of your stay. Thank you again for choosing Novotel Cathedral Square. We hope to welcome you and your family back again soon for another memorable visit to Christchurch. Warm regards, Joshua Guest Services Manager Novotel Cathedral Square

Customer review rating 4.5/5

Samantha B. Business - 16/ 8/2025 Confirmed reviews ALL

Kia ora Samantha, Thank you so much for sharing such kind words about your recent stay with us. We’re delighted to hear that our Front Office team made your arrival and check-in feel so welcoming and that you felt comfortable throughout your visit. It’s also wonderful to know that our bar team left such a lasting impression—especially on a special day for one of our team members. Moments like singing happy birthday together are what make our hotel feel like a true home away from home, and we’re glad you were part of it. We’re also very pleased that you enjoyed the comfort of our beds, our central location, and the friendly service that our team strives to deliver each day. Hearing that you found our booking process over the phone both easy and helpful means a lot, as we know how important a smooth start is to any stay. Thank you for your loyalty as an ALL – Accor Live Limitless Gold member; we truly appreciate your continued trust in us. We’d love the opportunity to welcome you back again soon, whether for business or leisure, and we’ll do our best to make your next visit even more memorable. Warm regards, Joshua Guest Services Manager Novotel Cathedral Square

Customer review rating 5.0/5

Laura H. Business - 12/ 8/2025 Confirmed reviews ALL

Kia ora Laura, Thank you for your wonderful review and for choosing to stay with us. We’re thrilled to hear that you found your experience outstanding in every way, and it’s especially heart-warming to know our reception and housekeeping teams made such a positive impression. I’ll be sure to pass your praise on — particularly to the housekeeper who helped make your stay so comfortable. It’s great to hear your ALL Gold membership early check-in made a difference to your trip, and that our team were quick to bring you a printed menu when the digital one proved tricky. We truly value your helpful feedback about lighting in reception, the in-room menu, and the soap dispensers — and just to reassure you, the dispensers are not thrown out; they are refilled and reused to reduce waste. Your comments still give us great insight into how we can make our sustainability efforts even stronger. We’re grateful for your loyalty as both an ALL Gold member and an Accor Vacation Club member, and we hope to welcome you and your husband back to Novotel Christchurch Cathedral Square soon — for another warm, relaxing, and memorable visit. Warm regards, Joshua Guest Services Manager Novotel Cathedral Square

Customer review rating 5.0/5

Sheena B. Friends - 12/ 8/2025 Confirmed reviews ALL

Kia ora Sheena, Thank you so much for your wonderful review! We’re thrilled to hear you and your friends had such a fun weekend with us, and that our central location, comfy beds, and excellent breakfast all added to the experience — even if the weather wasn’t quite on your side. We truly appreciate your feedback about the area under the bathroom shelves. That’s very helpful for us, and I’ll make sure our housekeeping team gives extra attention to these spots moving forward. It’s also fantastic to see you mention Vidhan — we’ll be sure to pass on your kind words, as I’m sure he will be delighted to know they made your stay memorable. Thank you for being a valued ALL Gold member and Accor Vacation Club member. We’d love to welcome you back for another girls’ weekend — hopefully with sunnier skies next time! Warm regards, Joshua Guest Services Manager Novotel Cathedral Square

Customer review rating 4.0/5

Phil D. Couples - 12/ 8/2025 Confirmed reviews ALL

Kia ora Phil, Thank you so much for taking the time to share your feedback. We’re absolutely delighted to hear you had such a pleasant and comfortable stay with us, and that you enjoyed our location and cleanliness. It’s wonderful to know our team made a positive impression and that you rated so many aspects of your experience 100/100 — from breakfast to check-in and beyond. We truly appreciate your kind words, and it means a lot to know you would recommend us to friends and family. We’d be thrilled to welcome you and your partner back to Novotel Christchurch Cathedral Square for another relaxing stay. Next time you visit, we’d love to help you discover a few more hidden gems around the city — there’s always something new to explore right on our doorstep. Until then, safe travels and thank you again for choosing to stay with us. Warm regards, Joshua Guest Services Manager Novotel Cathedral Square

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Other web-users rate our hotel

  • 1,154 reviews 9.1/10 Location
  • 1,338 reviews 7.2/10 Room
  • 1,499 reviews 9.1/10 Service
  • 16 reviews 8.1/10 WiFi
  • 537 reviews 6.3/10 Comfort
  • 435 reviews 8/10 Cleanliness
  • 372 reviews 7.3/10 Food
  • 368 reviews 7.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.