Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.4/5 2,655 reviews

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Description

Hotel extras

  • ALLSAFE certification

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,655 reviews

TripAdvisor Rating  4.0/5  1,473 reviews

Certificate of excellence 2023

Great location, comfortable hotel, friendly staff

TripAdvisor rating 4.0/5

Gerry_W_Reisenberger TripAdvisor review

The hotel is in downtown Christchurch, just a stone's throw away from everything. Walking distance to Regent street, tram stops and other quirky sightseeing things. The rooms are not the most modern, but definitely not old. Everything was working, clean bathrooms and room in general. The bathrooms are a bit quirky as the sink/washbasin is in the bedroom, whereas toilet and shower are in a separate room as you'd expect. Overall a good venue.

Good stay

Customer review rating 4.0/5

Jean B. Couples - Confirmed reviews ALL

Helpful household assistant got us different pillows when requested. Restaurant staff helpful and efficient.

Kia Ora, We're delighted to hear that we could make your stay more comfortable by providing you with the pillows you needed. Our restaurant staff takes pride in delivering excellent service, and it's wonderful to know that they were helpful and efficient during your visit. We appreciate your kind words and hope to welcome you back soon! Ngā mihi nui, The Novotel Team

Very Good location and Stay

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

It is very well located in the heart of the city. The rooms were spacious and well-maintained. Clean bathrooms. The breakfast spread needs to be improved.

Kia Ora, Thank you for sharing your feedback! We're pleased to hear that you found our hotel conveniently located and enjoyed our spacious and well-maintained rooms with clean bathrooms. Your comments regarding the breakfast spread are valuable to us, and we'll certainly take them into consideration as we strive to enhance our guests' experience. We hope to have the chance to welcome you back and impress you with improvements in the future! Ngā mihi nui, The Novotel Team

" Well located ".

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

My only complaint was that the room 1201 was next to the lifts.

Kia Ora, Thank you for your positive feedback on our location. We apologize for the inconvenience caused by the proximity of room 1201 to the lifts. Please note that in our executive rooms, the mini-bar, including water, is complimentary. We apologize for any oversight and hope to welcome you back for an even more enjoyable stay in the future.

Customer review rating 4.0/5

James Business - Confirmed reviews ALL

Have stayed at hotel several times. Always clean and comfortable. Only issue is bathrooms are very small and tight. Not much you can do about that but they are very poky.

Kia Ora James Thank you for being a loyal guest and for sharing your feedback with us! We're delighted to hear that you find our hotel consistently clean and comfortable. We understand your concerns regarding the size of the bathrooms, and while we acknowledge the limitations, we appreciate your understanding. Your comfort is important to us, and we will continue to strive to provide the best possible experience within our space constraints. We look forward to welcoming you back on your next visit. If there's anything else we can assist you with, please don't hesitate to let us know. Ngā mihi nui, The Novotel Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 771 reviews 9.2/10 Location
  • 1,090 reviews 7.2/10 Room
  • 1,208 reviews 9.2/10 Service
  • 13 reviews 7.1/10 WiFi
  • 346 reviews 7.7/10 Cleanliness
  • 343 reviews 7.8/10 Food
  • 268 reviews 8.5/10 Breakfast
  • 161 reviews 6.2/10 Value

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