Novotel Christchurch Cathedral Square 4 stars

Customer review rating (ALL Rating) 4.5/5 2,852 reviews

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Novotel Christchurch Cathedral Square - Image 1
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52 Cathedral Square, 8011 CHRISTCHURCH, New Zealand

Description

Hotel extras

  • Qualmark Gold

  • Located adjacent to the Te Pae Christchurch Convention Centre

  • Modern, fully-equipped fitness centre

  • Central Christchurch CBD location

  • On-site parking (charges apply)

Our accommodation(s)

Hotel location

Novotel Christchurch Cathedral Square

52 Cathedral Square
8011 CHRISTCHURCH
New Zealand

GPS:-43.530636, 172.637298

Telephone
Fax +64 3 372 2112

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE SQUARE RESTAURANT

Welcome to The Square, where dining becomes an elegant affair amidst the timeless beauty of Cathedral Square. Nestled in the heart of the city, our restaurant offers sweeping views of this historical landmark.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,852 reviews

Customer review rating 4.5/5

Gillian C. Couples - Confirmed reviews ALL

The hotel accommodated us at the last minute (8pm) when the hotel we had booked let us down. We were very happy to stay and would do so again. The location is perfect for sightseeing and especially the tram route and restaurants.

Dear Gillian, Thank you so much for taking the time to share your experience with us. We’re delighted that we could accommodate you at the last minute and that your stay was enjoyable. It’s wonderful to hear that our location, with its convenient access to the tram route and local restaurants, helped make your visit so memorable. We also appreciate your kind words about our team and services. Your feedback motivates us to continue providing efficient and welcoming experiences, especially for guests in unexpected situations like yours. It would be a pleasure to welcome you back on your next visit to the city. Thank you again for your thoughtful review and for being a valued member of the ALL Accor loyalty program. Warm regards, Jenny Guest Service Agent Novotel Cathedral Square

Customer review rating 5.0/5

Peter G. Couples - Confirmed reviews ALL

The location was great just close to the restaurants and shops and right on the tram route! The staff at Novotel are first class.

Dear Peter, Thank you so much for your wonderful review and for choosing to stay with us at Novotel. We’re delighted to hear that you enjoyed our central location, with easy access to restaurants, shops, and the tram route—it's something many of our guests really value. It’s especially rewarding to know that our team made such a positive impression on your stay. Your kind words about our reception team, particularly the courteous and efficient service you received at check-in, truly mean a lot. We will be sure to share your compliments with the team member involved—they will be thrilled to know they helped make your experience memorable. As a valued ALL Gold member, we sincerely appreciate your loyalty and are pleased that you had such a seamless experience across all aspects of your stay, from arrival to departure. Thank you again for your recommendation and for taking the time to share your feedback. We look forward to welcoming you back for another perfect stay in the near future. Warm regards, Jenny Guest Service Agent Novotel Cathedral Square

Customer review rating 5.0/5

Selese R. Business - Confirmed reviews ALL

Always love staying at the Novotel Christchurch Cathedral Square :-)

Dear Selese, Thank you so much for your fantastic review and for your continued loyalty to Novotel Christchurch Cathedral Square! We’re absolutely delighted to hear that you always enjoy your stays with us, and that everything from your booking experience to check-in, accommodation, and departure met your expectations so perfectly. It’s especially rewarding to know that our team, breakfast offering, and sustainability initiatives all contributed to such a positive experience. As a valued ALL Gold member, your recognition means a great deal to us. We’re thrilled that you felt well looked after and that you enjoyed the welcome drink, amenity, and room upgrade — it’s exactly the experience we strive to deliver. Your kind words about our location and team truly motivate us to keep delivering exceptional service. We’re also so pleased to hear that you’ll continue renewing your membership — we look forward to welcoming you back many more times in the future. Warm regards, Jenny Guest Service Agent Novotel Cathedral Square

Customer review rating 4.5/5

Andrew T. M. Business - Confirmed reviews ALL

I had a 2-night business stay, a couple of refreshments in the lounge, dinner in one night, overall, very satisfied.

Dear Andrew, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay, our convenient location, friendly team, and the value we offer. It’s wonderful to know that you were able to relax with refreshments in our lounge and enjoy dinner during your visit. Your kind words about our staff and services mean a lot to us, and we truly appreciate your loyalty as a Silver member of the ALL Accor program. We’re also glad that our efforts toward sustainability and overall guest experience met your expectations. We look forward to welcoming you back on your next trip to ensure another seamless and enjoyable stay. Thank you again for your recommendation! Warm regards, Jenny Guest Service Agent Novotel Cathedral Square

Customer review rating 4.5/5

Stuart K. Couples - Confirmed reviews ALL

Great food. Pleasant staff.

Dear Stuart, Thank you for taking the time to share your feedback following your recent stay with us. We’re delighted to hear that you had a comfortable visit and that you enjoyed the food and found our team to be pleasant and welcoming. It’s especially rewarding to know that you rated your overall experience so highly and would recommend us to others—this truly means a lot to us. Your positive comments across key areas such as breakfast, cleanliness, and overall service are greatly appreciated, and we will be sure to share your kind words with our team. We look forward to welcoming you back again for another enjoyable and comfortable stay in the near future. Warm regards, Jenny Guest Service Agent Novotel Cathedral Square

Other web-users rate our hotel

  • 1,179 reviews 9.2/10 Location
  • 1,328 reviews 7.2/10 Room
  • 1,448 reviews 9/10 Service
  • 14 reviews 6.8/10 WiFi
  • 427 reviews 7.8/10 Cleanliness
  • 372 reviews 7.6/10 Food
  • 364 reviews 7.9/10 Breakfast
  • 209 reviews 5.1/10 Value

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